Abstract
Purpose: This study aims to create a model using a two-stage Multi-Criteria Decision Making (MCDM) method to evaluate urban rail transport performance.
Methodology: Within the scope of the study, the rail system lines operated in Ankara Electricity, Gas and Bus Operation Institution (EGO General Directorate) were evaluated by SWARA (Step-wise Weight Assessment Ratio Analysis) and ARAS (Additive Ratio Assessment) methods, which are MCDM methods. The importance weights of the evaluation criteria were determined using SWARA method and the performance values of the rail system lines were calculated using ARAS method.
Findings: According to the results of the study, it has been determined that the most important criteria is the maximum passenger capacity. Besides, alternatives are respectively from the highest to the lowest according to their performance; it has been found as Batıkent-Sincan/Törekent, Çayyolu-Kızılay, Batıkent-Kızılay, Keçiören-Atatürk Cultural Center and Aşti-Dikimevi.
Originality: In the literature, it has been seen that SWARA and ARAS methods are not used as a two stage method in the measurement of urban rail transportation system performance and productivity. Moreover, it is believed that the study applies to other urban transportation systems and will contribute to the literature.