Evaluation of Technology-Based Sustainable Practices in Logistics Service Providers by Content Analysis and SWARA Method

Year 2024, Volume: 58 Issue: 3, 359 - 374, 22.07.2024

Bihter Karagöz , Berna Çağlar

https://doi.org/10.51551/verimlilik.1349615

Abstract

Purpose: The purpose of this study is to evaluate the potential of sustainability-related activities of Fourth Party Logistics (4PL) service providers and their technologically based solutions.
Methodology: It aims to evaluate alternative approaches and measure the relative importance of the technology solutions preferred by 4PL service providers within the context of sustainability efforts, first by content analysis and then by using SWARA method, in order to assess the technologically based solutions and sustainability potentials of 4PL service providers.
Findings: The information on the websites was therefore assembled in light of the data obtained, and a situation assessment was made. In the context of this study, it has been found that "Data-Driven Decision Making" possesses the highest level of significance among technology-based sustainable practices. “Vehicle Tracking Systems Technology”, on the other hand, has been ranked as having the least amount of significance.
Originality: This research evaluates digital sustainable activities on 4PL enterprises, in contrast to earlier studies. We can therefore learn more about how contemporary technology and sustainable practices converge in the logistics sector by examining the effects of digital sustainable activities on 4PL enterprises.

Keywords

Fourth-Party Logistics (4PL), Sustainability, Technology

İçerik Analizi ve SWARA Yöntemi ile Lojistik Hizmet Sağlayıcılarında Teknoloji Tabanlı Sürdürülebilir Uygulamaların Değerlendirilmesi

Abstract

Amaç: Bu çalışmanın amacı, Dördüncü Taraf Lojistik (4PL) hizmet sağlayıcılarının sürdürülebilirlik ile ilgili faaliyetlerinin potansiyellerini ve teknolojik temelli çözümleri açısından değerlendirmektir.
Yöntem: Bu çalışmada, 4PL hizmet sağlayıcılarının teknolojik temelli çözümlerini ve sürdürülebilirlik potansiyellerini değerlendirmek amacıyla, önce içerik analizi ve ardından SWARA yöntemi kullanılarak, sürdürülebilirlik çabaları bağlamında 4PL hizmet sağlayıcıları tarafından tercih edilen teknoloji çözümlerinin göreceli önemini ölçmeyi ve alternatif yaklaşımları değerlendirmeyi amaçlamaktadır.
Bulgular: Araştırma sonucunda 4PL hizmet sağlayıcılarının internet sitelerinden elde edilen veriler bir araya getirilmiş ve bir durum değerlendirmesi yapılmıştır. Bu çalışma kapsamında, teknoloji tabanlı sürdürülebilir uygulamalar arasında "Veri Odaklı Karar Verme"nin en yüksek anlamlılık düzeyine sahip olduğu tespit edilmiştir. “Araç Takip Sistemleri Teknolojisi” ise en az öneme sahip teknoloji olarak sıralanmıştır.
Özgünlük: Daha önceki çalışmalardan farklı olarak; bu çalışmada dijital sürdürülebilir faaliyetler 4PL işletmeler üzerinde araştırılmıştır. Böylelikle, dijital sürdürülebilir faaliyetlerin 4PL (Dördüncü Parti Lojistik) işletmeleri üzerindeki etkisinin araştırılması, modern teknoloji ve sürdürülebilirlik uygulamalarının lojistik sektöründe nasıl kesiştiğini anlamamıza katkıda bulunmaktadır.

Keywords

Dördüncü Taraf Lojistik (4PL), Sürdürülebilirlik, Teknoloji

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