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STIGMA, DISSATISFACTION, DISENGAGEMENT AND INTENTION TO QUIT: A MODEL PROPOSAL

Year 2020, , 101 - 114, 30.06.2020
https://doi.org/10.31461/ybpd.732137

Abstract

Stigma defines the process where a target’s attribute or set of attributes is devalued by an existing social group (Phelan, Link, & Dovidio, 2008). It is also expressed as an attribute which is discrediting in organizations. On the other side, Jones, and colleagues (1984) stated undesired situations like physical violence, bullying and mobbing can observe towards to the labeled employees in organizations. Moreover, perception of stigma influences employees’ behaviors, attitudes, and work outcomes. Intention to quit, dissatisfaction and disengagement are undesired attitudes in the workplace. Although, they are various factors that affect these variables, stigma also continues to increase its impact on negative outcomes. In addition, the increasing importance of psychosocial relationships and psychological factors on employees' perceptions reveals the need to examine the concept of stigma in detail in work-related studies. For that reason, in this study, it was mentioned about stigma, intention to quit, dissatisfaction and disengagement in the conceptual framework. Later, a research model was created related to variables. Finally, with this study, it is expected to tend scholars to researches about stigma in organizations. 

References

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Damgalanma, İş Tatminsizliği, Geri Çekilme ve İşten Ayrılma Niyeti: Bir Model Önerisi

Year 2020, , 101 - 114, 30.06.2020
https://doi.org/10.31461/ybpd.732137

Abstract

Damgalanma, bir hedefin niteliğinin veya nitelik kümesinin mevcut bir sosyal grup tarafından değerinin önemsizleştirildiği süreci ifade etmektedir (Phelan, Link ve Dovidio, 2008). Aynı zamanda, örgütlerde insanları itibarsızlaştıran bir özellik olarak da ele alınmaktadır. Öte yandan, Jones ve meslektaşları (1984) fiziksel şiddet, zorbalık ve mobbing gibi istenmeyen durumların baş göstererek farklı özelliklere sahip olan bireylerin damgalanma ile etiketlenmeye çalışıldığını vurgulamaktadır. Bu şekilde olumsuz tutumların algılanması, çalışanların davranış, tutum ve iş çıktılarını da etkilemektedir. İşten ayrılma niyeti, iş tatminsizliği ve geri çekilme, işyerinde istenmeyen tutumlardır. Her ne kadar bu değişkenleri etkileyen çeşitli faktörler olsa da damgalanma da olumsuz sonuçlar üzerindeki etkisini artırmaya devam etmektedir. Ayrıca, psikososyal ilişkilerin ve psikolojik faktörlerin çalışanların algıları üzerindeki öneminin artması, damgalama kavramının işyeri ile ilgili çalışmalarda ayrıntılı olarak incelenmesi gerekliliğini ortaya çıkarmaktadır. Bu nedenle, bu çalışmada damgalanma, işten ayrılma niyeti, tatminsizlik ve geri çekilme kavramları irdelenmiştir. Daha sonra araştırma değişkenleri ile ilgili bir model oluşturulmuştur. Son olarak, bu çalışma ile araştırmacıların örgütlerdeki damgalanma ile ilgili araştırmalara yönelmeleri beklenmektedir.

References

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  • Akbolat, M., Yılmazer, A., & Tutar, H. (2014). Konaklama İşletmeleri Çalışanlarının Algıladıkları Mobbingin İş Tatmini ve İşten Ayrılma Niyetine Etkisi. Manas Sosyal Araştırmalar Dergisi, 3(3), 1-17.
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  • Akkoca, Y. (2019). The Role of Personality Characteristics on The Relationship Between Tendency of Stigmatization And Organizational Commitment: A Research on Academic Staff, Yıldırım Beyazıt Üniversitesi Sosyal Bilimler Enstitüsü,Doktora Tezi, Ankara.
  • Alsaraireh, F., Quinn Griffin, M. T., Ziehm, S. R., & Fitzpatrick, J. J. (2014). Job satisfaction and turnover intention among J ordanian nurses in psychiatric units. International journal of mental health nursing, 23(5), 460-467.
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  • Babalık, A. G. (2016). Liderlik davranışının çalışanların örgüte bağlılık düzeyi ile işten ayrılma niyeti üzerine etkisi. Nişantaşı Üniversitesi Sosyal Bilimler Enstitüsü Yüksek Lisans Tezi, İstanbul.
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  • Bowling, N. A. (2007). Is the job satisfaction–job performance relationship spurious? A meta-analytic examination. Journal of Vocational Behavior, 71(2), 167-185.
  • Branham, L. (2005). The 7 hidden reasons employees leave: How to recognize the subtle signs and act before it’s too late. New York, NY: American Management Association.
  • Çalışır, F., Gümüşsoy, C. A. and Işkın, I. (2011). Factors Affecting Intention to Quit among IT Professionals in Turkey. Personnel Review, 40 (4): 514-533.
  • Çekmecelioğlu, H. G. (2014). Göreve ve insana yönelik liderlik tarzlarının örgütsel bağlılık, iş performansı ve işten ayrılma niyeti üzerindeki etkileri. Kocaeli Üniversitesi Sosyal Bilimler Dergisi, (28), 21-34.
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  • Corrigan, P. W. (1998). The impact of stigma on severe mental illness. Cognitive and behavioral practice, 5(2), 201-222.
  • Corrigan, P. W., & Penn, D. L. (1999). Lessons from social psychology on discrediting psychiatric stigma. Stigma and Health, 54(9), 765-776.
  • Cotton, J. L., & Tuttle, J. M. (1986). Employee turnover: A meta-analysis and review with implications for research. Academy of management Review, 11(1), 55-70.
  • Crocker, J., & Major, B. (1989). Social stigma and self-esteem: The self-protective properties of stigma. Psychological review, 96(4), 608-630. Crocker, J., Major, B., Steele, C., Fiske, S. T., & Lindzey, G. (1998). Social stigma. The handbook of social psychology (p. 504–553). McGraw-Hill.
  • Davis, G. (2004). Job satisfaction survey among employees in small businesses. Journal of small business and enterprise development, 11(4), 495-503.
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Details

Primary Language English
Journal Section Volume:4, Issue:7 June
Authors

Meltem Akca 0000-0001-5544-5929

Burcu Özge Özaslan Çalışkan 0000-0002-3276-5089

Publication Date June 30, 2020
Published in Issue Year 2020

Cite

APA Akca, M., & Özaslan Çalışkan, B. Ö. (2020). STIGMA, DISSATISFACTION, DISENGAGEMENT AND INTENTION TO QUIT: A MODEL PROPOSAL. Yaşam Becerileri Psikoloji Dergisi, 4(7), 101-114. https://doi.org/10.31461/ybpd.732137