An Evaluation on the Motivation of Employees in the Logistics Sector During the COVID-19 Pandemic Process

Year 2022, , 49 - 61, 09.03.2023

Öznur Ertosun

https://doi.org/10.14744/ysbed.2022.00018

Abstract

This study aims to reveal both the motivation sources of employees in extraordinary conditions (such as COVID-19) and the type of motivational sources that are dependent on individual and environmental conditions. Within the framework of the aim of the study, quantitative research was conducted. The universe of the study is logistics companies in the TİMS 2020 report, with a sample consisting of 343 employees from various positions and professions. Data were obtained by questionnaire method. The questionnaire consist of a socio-demographic information form contains individual, work-related, and COVID-19 experience questions and the six-dimensional motivation at work scale. According to analysis findings, the 6-dimensional motivation scale was represented by 5 dimensions (as a result of CFA analysis), and introjected motivation was eliminated. Identified regulation levels of employees were calculated at quite high levels, while amotivation levels were quite low. As a result of the difference tests, material and social external regulations are differentiated according to personal differences. Amotivation is affected by position. In addition, parallel with the previous findings, while controlled motivation was open to these effects, autonomous motivation was not affected by environmental conditions and personal characteristics. Details are discussed in the relevant section.

Keywords

Autonomous Motivation, Controlled Motivation, Motivation at Work, COVID-19, Logistic Sector

Lojistik Sektöründe COVID-19 Sürecinde Çalışan Motivasyonununa Yönelik Bir Değerlendirme

Abstract

Bu çalışma, hem olağandışı koşullarda (COVID-19 gibi) çalışanların motivasyon kaynaklarını hem de bireysel ve çevresel koşullara bağlı olan motivasyon kaynaklarının türünü ortaya koymayı amaçlamaktadır. Araştırmanın amacı çerçevesinde nicel araştırma yapılmıştır. Araştırmanın evrenini TİMS 2020 raporunda yer alan lojistik şirketlerinden çeşitli pozisyon ve mesleklerde 343 çalışan oluşturmaktadır. Veriler anket yöntemi ile elde edilmiştir. Anket, bireysel, işle ilgili ve COVID-19 deneyim sorularını içeren bir sosyo-demografik bilgi formu ve altı boyutlu iş motivasyonu ölçeğinden oluşmaktadır. Analiz bulgularına göre 6 boyutlu motivasyon ölçeği 5 boyut ile temsil edilmiş (DFA analizi sonucunda) ve içe yansıtılan motivasyon ortadan kaldırılmıştır. Çalışanların belirlenen regülasyon seviyeleri oldukça yüksek seviyelerde hesaplanmış, motivasyonsuzluk seviyeleri ise oldukça düşük bulunmuştur. Fark testleri sonucunda kişisel farklılıklara göre maddi ve sosyal dış düzenlemeler farklılaşmaktadır. Motive olamama ise pozisyondan etkilenmektedir. Ayrıca önceki bulgulara paralel olarak kontrollü motivasyon bu etkilere açıkken, otonom motivasyon çevresel koşullardan ve kişisel özelliklerden etkilenmemiştir. Detaylar ilgili bölümde tartışılmıştır.

Keywords

Özerk Motivasyon, Kontrollü Motivasyon, İş Motivasyonu, COVID-19, Lojistik Sektörü

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