Araştırma Makalesi
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An Evaluation on the Motivation of Employees in the Logistics Sector During the COVID-19 Pandemic Process

Yıl 2022, , 49 - 61, 09.03.2023
https://doi.org/10.14744/ysbed.2022.00018

Öz

This study aims to reveal both the motivation sources of employees in extraordinary conditions (such as COVID-19) and the type of motivational sources that are dependent on individual and environmental conditions. Within the framework of the aim of the study, quantitative research was conducted. The universe of the study is logistics companies in the TİMS 2020 report, with a sample consisting of 343 employees from various positions and professions. Data were obtained by questionnaire method. The questionnaire consist of a socio-demographic information form contains individual, work-related, and COVID-19 experience questions and the six-dimensional motivation at work scale. According to analysis findings, the 6-dimensional motivation scale was represented by 5 dimensions (as a result of CFA analysis), and introjected motivation was eliminated. Identified regulation levels of employees were calculated at quite high levels, while amotivation levels were quite low. As a result of the difference tests, material and social external regulations are differentiated according to personal differences. Amotivation is affected by position. In addition, parallel with the previous findings, while controlled motivation was open to these effects, autonomous motivation was not affected by environmental conditions and personal characteristics. Details are discussed in the relevant section.

Kaynakça

  • Aditama, J., & Riyanto, S. (2020). Maintaining employee engagement and employee performance during Covid-19 pandemic at PT Koexim Mandiri Finance. Journal of Research in Business and Management, 8(3), 6-10.
  • Akçacı, T., & Çınaroğlu, M. S. (2020). Yeni koronavirüs (covıd-19) salgınının lojistik ve ticarete etkisi. Gaziantep Üniversitesi Sosyal Bilimler Dergisi, 19(COVID-19 Special Issue), 447-456.
  • Atayah, O. F., Dhiaf, M. M., Najaf, K., & Frederico, G. F. (2021). Impact of COVID-19 on financial performance of logistics firms: evidence from G-20 countries. Journal of Global Operations and Strategic Sourcing, 15 (2), 172-196.
  • Carnevale, J. B., & Hatak, I. (2020). Employee adjustment and well-being in the era of COVID-19: Implications for human resource management. Journal of Business Research, 116, 183-187.
  • Chanana, N. (2021). The impact of COVID‐19 pandemic on employees’ organizational commitment and job satisfaction in reference to gender differences. Journal of Public Affairs, 21(4), e2695.
  • Çivilidağ, A., & Şekercioğlu, G. (2017). Çok boyutlu iş motivasyonu ölçeğinin Türk kültürüne uyarlanması. Akdeniz İnsani Bilimler Dergisi, 7(1), 143-156.
  • Deal, J. J., Stawiski, S., Graves, L., Gentry, W. A., Weber, T. J., & Ruderman, M. (2013). Motivation at work: Which matters more, generation or managerial level?. Consulting Psychology Journal: Practice and Research, 65(1), 1.
  • Gagné M., Forest J., Gilbert M. H., Aubé C., Morin E. & Malorni A. (2010). The motivation at work scale: validation evidence in two languages. Educational and Psychological Measurement, 70 (4), 628-646.
  • Gagné, M., & Deci, E. L. (2005). Self‐determination theory and work motivation. Journal of Organizational behavior, 26(4), 331-362.
  • Gagne, M., Forest, J., Vansteenkiste, M., Crevier-Braud, L., Van den Broeck, A., Aspeli, A. K., ... & Westbye, C. (2015). The multidimensional work motivation scale: validation evidence in seven languages and nine countries. European Journal of Work and Organizational Psychology, 24(2), 178-196.
  • Graves, L. M., Sarkis, J., & Zhu, Q. (2013). How transformational leadership and employee motivation combine to predict employee proenvironmental behaviors in China. Journal of Environmental Psychology, 35, 81-91.
  • Gupta, A., & Singh, R. K. (2021). Applications of emerging technologies in logistics sector for achieving circular economy goals during COVID 19 pandemic: analysis of critical success factors. International Journal of Logistics Research and Applications, 1-22.
  • Han, Z., Wang, Q., & Yan, X. (2019). How responsible leadership motivates employees to engage in organizational citizenship behavior for the environment: A double-mediation model. Sustainability, 11(3), 605.
  • Howard, J. L., Gagné, M., & Bureau, J. S. (2017). Testing a continuum structure of self-determined motivation: A meta-analysis. Psychological Bulletin, 143(12), 1346.
  • Howard, J., Gagné, M., Morin, A. J., & Van den Broeck, A. (2016). Motivation profiles at work: A self-determination theory approach. Journal of Vocational Behavior, 95, 74-89.
  • Klein, M., Gutowska, E., & Gutowski, P. (2022). Innovations in the T&L (transport and logistics) sector during the Covid-19 pandemic in Sweden, Germany and Poland. Sustainability, 14(6), 3323.
  • Kovalčikienė, K. (2015). Extrinsic regulation vs. intrinsic motivation as predictors of professional choice satisfaction in agriculture study programs. Rural Development, 7.
  • Krejcie & Morgan (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30, 607-610.
  • Makki, A., & Abid, M. (2017). Influence of intrinsic and extrinsic motivation on employee’s task performance. Studies in Asian Social Science, 4(1), 38-43.
  • Nguyen, H. T. X. (2022). The effect of Covid-19 pandemic on financial performance of firms: Empirical evidence from Vietnamese logistics enterprises. The Journal of Asian Finance, Economics and Business, 9(2), 177-183.
  • Nilasari, B. M., Nisfiannoor, M., & Devinta, F. R. M. (2021). Changes in motivation that affect employee performance during the COVID-19 pandemic. Management (JAM), 19(2).
  • Ray, M. W., Garavalia, L. S., & Gredler, M. E. (2003). Gender Differences in Self-Regulated Learning, Task Value, and Achievement in Developmental College Students. Annual Meeting of the American Educational Research Association April 21-25, 2003. Chicago, IL.
  • Sekaran, U., 2003. Research methods for business: A skill building approach. John Wiley & Sons.
  • Singh, S., Kumar, R., Panchal, R., & Tiwari, M. K. (2020). Impact of COVID-19 on logistics systems and disruptions in food supply chain. International Journal of Production Research, 1-16.
  • Van den Broeck, A., Howard, J. L., Van Vaerenbergh, Y., Leroy, H., & Gagné, M. (2021). Beyond intrinsic and extrinsic motivation: A meta-analysis on self-determination theory’s multidimensional conceptualization of work motivation. Organizational Psychology Review, 11(3), 240-273.
  • Wolor, C. W., Susita, D., & Martono, S. (2020). How to maintain employee motivation amid the Covid-19 virus pandemic. International Journal of Economics & Business Administration (IJEBA), 8(4), 78-86.

Lojistik Sektöründe COVID-19 Sürecinde Çalışan Motivasyonununa Yönelik Bir Değerlendirme

Yıl 2022, , 49 - 61, 09.03.2023
https://doi.org/10.14744/ysbed.2022.00018

Öz

Bu çalışma, hem olağandışı koşullarda (COVID-19 gibi) çalışanların motivasyon kaynaklarını hem de bireysel ve çevresel koşullara bağlı olan motivasyon kaynaklarının türünü ortaya koymayı amaçlamaktadır. Araştırmanın amacı çerçevesinde nicel araştırma yapılmıştır. Araştırmanın evrenini TİMS 2020 raporunda yer alan lojistik şirketlerinden çeşitli pozisyon ve mesleklerde 343 çalışan oluşturmaktadır. Veriler anket yöntemi ile elde edilmiştir. Anket, bireysel, işle ilgili ve COVID-19 deneyim sorularını içeren bir sosyo-demografik bilgi formu ve altı boyutlu iş motivasyonu ölçeğinden oluşmaktadır. Analiz bulgularına göre 6 boyutlu motivasyon ölçeği 5 boyut ile temsil edilmiş (DFA analizi sonucunda) ve içe yansıtılan motivasyon ortadan kaldırılmıştır. Çalışanların belirlenen regülasyon seviyeleri oldukça yüksek seviyelerde hesaplanmış, motivasyonsuzluk seviyeleri ise oldukça düşük bulunmuştur. Fark testleri sonucunda kişisel farklılıklara göre maddi ve sosyal dış düzenlemeler farklılaşmaktadır. Motive olamama ise pozisyondan etkilenmektedir. Ayrıca önceki bulgulara paralel olarak kontrollü motivasyon bu etkilere açıkken, otonom motivasyon çevresel koşullardan ve kişisel özelliklerden etkilenmemiştir. Detaylar ilgili bölümde tartışılmıştır.

Kaynakça

  • Aditama, J., & Riyanto, S. (2020). Maintaining employee engagement and employee performance during Covid-19 pandemic at PT Koexim Mandiri Finance. Journal of Research in Business and Management, 8(3), 6-10.
  • Akçacı, T., & Çınaroğlu, M. S. (2020). Yeni koronavirüs (covıd-19) salgınının lojistik ve ticarete etkisi. Gaziantep Üniversitesi Sosyal Bilimler Dergisi, 19(COVID-19 Special Issue), 447-456.
  • Atayah, O. F., Dhiaf, M. M., Najaf, K., & Frederico, G. F. (2021). Impact of COVID-19 on financial performance of logistics firms: evidence from G-20 countries. Journal of Global Operations and Strategic Sourcing, 15 (2), 172-196.
  • Carnevale, J. B., & Hatak, I. (2020). Employee adjustment and well-being in the era of COVID-19: Implications for human resource management. Journal of Business Research, 116, 183-187.
  • Chanana, N. (2021). The impact of COVID‐19 pandemic on employees’ organizational commitment and job satisfaction in reference to gender differences. Journal of Public Affairs, 21(4), e2695.
  • Çivilidağ, A., & Şekercioğlu, G. (2017). Çok boyutlu iş motivasyonu ölçeğinin Türk kültürüne uyarlanması. Akdeniz İnsani Bilimler Dergisi, 7(1), 143-156.
  • Deal, J. J., Stawiski, S., Graves, L., Gentry, W. A., Weber, T. J., & Ruderman, M. (2013). Motivation at work: Which matters more, generation or managerial level?. Consulting Psychology Journal: Practice and Research, 65(1), 1.
  • Gagné M., Forest J., Gilbert M. H., Aubé C., Morin E. & Malorni A. (2010). The motivation at work scale: validation evidence in two languages. Educational and Psychological Measurement, 70 (4), 628-646.
  • Gagné, M., & Deci, E. L. (2005). Self‐determination theory and work motivation. Journal of Organizational behavior, 26(4), 331-362.
  • Gagne, M., Forest, J., Vansteenkiste, M., Crevier-Braud, L., Van den Broeck, A., Aspeli, A. K., ... & Westbye, C. (2015). The multidimensional work motivation scale: validation evidence in seven languages and nine countries. European Journal of Work and Organizational Psychology, 24(2), 178-196.
  • Graves, L. M., Sarkis, J., & Zhu, Q. (2013). How transformational leadership and employee motivation combine to predict employee proenvironmental behaviors in China. Journal of Environmental Psychology, 35, 81-91.
  • Gupta, A., & Singh, R. K. (2021). Applications of emerging technologies in logistics sector for achieving circular economy goals during COVID 19 pandemic: analysis of critical success factors. International Journal of Logistics Research and Applications, 1-22.
  • Han, Z., Wang, Q., & Yan, X. (2019). How responsible leadership motivates employees to engage in organizational citizenship behavior for the environment: A double-mediation model. Sustainability, 11(3), 605.
  • Howard, J. L., Gagné, M., & Bureau, J. S. (2017). Testing a continuum structure of self-determined motivation: A meta-analysis. Psychological Bulletin, 143(12), 1346.
  • Howard, J., Gagné, M., Morin, A. J., & Van den Broeck, A. (2016). Motivation profiles at work: A self-determination theory approach. Journal of Vocational Behavior, 95, 74-89.
  • Klein, M., Gutowska, E., & Gutowski, P. (2022). Innovations in the T&L (transport and logistics) sector during the Covid-19 pandemic in Sweden, Germany and Poland. Sustainability, 14(6), 3323.
  • Kovalčikienė, K. (2015). Extrinsic regulation vs. intrinsic motivation as predictors of professional choice satisfaction in agriculture study programs. Rural Development, 7.
  • Krejcie & Morgan (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30, 607-610.
  • Makki, A., & Abid, M. (2017). Influence of intrinsic and extrinsic motivation on employee’s task performance. Studies in Asian Social Science, 4(1), 38-43.
  • Nguyen, H. T. X. (2022). The effect of Covid-19 pandemic on financial performance of firms: Empirical evidence from Vietnamese logistics enterprises. The Journal of Asian Finance, Economics and Business, 9(2), 177-183.
  • Nilasari, B. M., Nisfiannoor, M., & Devinta, F. R. M. (2021). Changes in motivation that affect employee performance during the COVID-19 pandemic. Management (JAM), 19(2).
  • Ray, M. W., Garavalia, L. S., & Gredler, M. E. (2003). Gender Differences in Self-Regulated Learning, Task Value, and Achievement in Developmental College Students. Annual Meeting of the American Educational Research Association April 21-25, 2003. Chicago, IL.
  • Sekaran, U., 2003. Research methods for business: A skill building approach. John Wiley & Sons.
  • Singh, S., Kumar, R., Panchal, R., & Tiwari, M. K. (2020). Impact of COVID-19 on logistics systems and disruptions in food supply chain. International Journal of Production Research, 1-16.
  • Van den Broeck, A., Howard, J. L., Van Vaerenbergh, Y., Leroy, H., & Gagné, M. (2021). Beyond intrinsic and extrinsic motivation: A meta-analysis on self-determination theory’s multidimensional conceptualization of work motivation. Organizational Psychology Review, 11(3), 240-273.
  • Wolor, C. W., Susita, D., & Martono, S. (2020). How to maintain employee motivation amid the Covid-19 virus pandemic. International Journal of Economics & Business Administration (IJEBA), 8(4), 78-86.
Toplam 26 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Makaleler
Yazarlar

Öznur Ertosun 0000-0001-9339-2610

Yayımlanma Tarihi 9 Mart 2023
Yayımlandığı Sayı Yıl 2022

Kaynak Göster

APA Ertosun, Ö. (2023). An Evaluation on the Motivation of Employees in the Logistics Sector During the COVID-19 Pandemic Process. Yıldız Sosyal Bilimler Enstitüsü Dergisi, 6(2), 49-61. https://doi.org/10.14744/ysbed.2022.00018
AMA Ertosun Ö. An Evaluation on the Motivation of Employees in the Logistics Sector During the COVID-19 Pandemic Process. Yıldız Sosyal Bilimler Enstitüsü Dergisi. Mart 2023;6(2):49-61. doi:10.14744/ysbed.2022.00018
Chicago Ertosun, Öznur. “An Evaluation on the Motivation of Employees in the Logistics Sector During the COVID-19 Pandemic Process”. Yıldız Sosyal Bilimler Enstitüsü Dergisi 6, sy. 2 (Mart 2023): 49-61. https://doi.org/10.14744/ysbed.2022.00018.
EndNote Ertosun Ö (01 Mart 2023) An Evaluation on the Motivation of Employees in the Logistics Sector During the COVID-19 Pandemic Process. Yıldız Sosyal Bilimler Enstitüsü Dergisi 6 2 49–61.
IEEE Ö. Ertosun, “An Evaluation on the Motivation of Employees in the Logistics Sector During the COVID-19 Pandemic Process”, Yıldız Sosyal Bilimler Enstitüsü Dergisi, c. 6, sy. 2, ss. 49–61, 2023, doi: 10.14744/ysbed.2022.00018.
ISNAD Ertosun, Öznur. “An Evaluation on the Motivation of Employees in the Logistics Sector During the COVID-19 Pandemic Process”. Yıldız Sosyal Bilimler Enstitüsü Dergisi 6/2 (Mart 2023), 49-61. https://doi.org/10.14744/ysbed.2022.00018.
JAMA Ertosun Ö. An Evaluation on the Motivation of Employees in the Logistics Sector During the COVID-19 Pandemic Process. Yıldız Sosyal Bilimler Enstitüsü Dergisi. 2023;6:49–61.
MLA Ertosun, Öznur. “An Evaluation on the Motivation of Employees in the Logistics Sector During the COVID-19 Pandemic Process”. Yıldız Sosyal Bilimler Enstitüsü Dergisi, c. 6, sy. 2, 2023, ss. 49-61, doi:10.14744/ysbed.2022.00018.
Vancouver Ertosun Ö. An Evaluation on the Motivation of Employees in the Logistics Sector During the COVID-19 Pandemic Process. Yıldız Sosyal Bilimler Enstitüsü Dergisi. 2023;6(2):49-61.