Year 2019, Volume 32, Issue 2, Pages 582 - 593 2019-06-01

AN ERGONOMIC INVESTIGATION OF WORKING ENVIRONMENT WITH KANO MODEL AND UNIVERSAL DESIGN PRINCIPLES

Aylin ADEM [1] , Burcu YILMAZ KAYA [2] , Metin DAGDEVIREN [3]

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Quality of work environment in terms of adequacy of the conditions of working offices is becoming more important each passing day for companies. It is revealed that ergonomically suitable working environment makes employee motivation increase, and that precisely has a positive effect on both human health and company interests. Kano model is a powerful tool used in the determination of design requirements for the classification of the users’ degree of satisfaction, but even for this tool, a common language of phrase is needed to show what extends has to be achieved to provide these customer needs independently from individual point of views. Universal Design Principles (UDP) is a tool to evaluate products, services and the environment to make them used by everyone without needing additional design and regardless of age and skills. In this study, we propose some suggestions about ergonomic design of work environment to eliminate the factors that prevent unhealthy, inefficient and unsafe work conditions via the employment of a common language in terms of occupants’ requests. We used Kano model and UDP tools and propose an integrated approach to offer an enhanced working environment. Proposed approach is validated with a real-world application, where questionnaires were prepared based on ergonomic conditions and UDP, and then the approach was evaluated with Kano Model for a large-scale public institution.

Ergonomic design, Universal design principles, Kano model, working environment analysis, Employee motivation, Enhancement
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Primary Language en
Subjects Engineering
Journal Section Industrial Engineering
Authors

Orcid: 0000-0003-4820-6684
Author: Aylin ADEM (Primary Author)
Institution: Gazı University
Country: Turkey


Orcid: 0000-0002-5088-5842
Author: Burcu YILMAZ KAYA
Institution: Gazı University
Country: Turkey


Orcid: 0000-0003-2121-5978
Author: Metin DAGDEVIREN
Institution: Gazı University
Country: Turkey


Dates

Publication Date: June 1, 2019

Bibtex @research article { gujs470024, journal = {GAZI UNIVERSITY JOURNAL OF SCIENCE}, issn = {}, eissn = {2147-1762}, address = {Gazi University}, year = {2019}, volume = {32}, pages = {582 - 593}, doi = {}, title = {AN ERGONOMIC INVESTIGATION OF WORKING ENVIRONMENT WITH KANO MODEL AND UNIVERSAL DESIGN PRINCIPLES}, key = {cite}, author = {ADEM, Aylin and YILMAZ KAYA, Burcu and DAGDEVIREN, Metin} }
APA ADEM, A , YILMAZ KAYA, B , DAGDEVIREN, M . (2019). AN ERGONOMIC INVESTIGATION OF WORKING ENVIRONMENT WITH KANO MODEL AND UNIVERSAL DESIGN PRINCIPLES. GAZI UNIVERSITY JOURNAL OF SCIENCE, 32 (2), 582-593. Retrieved from http://dergipark.org.tr/gujs/issue/45480/470024
MLA ADEM, A , YILMAZ KAYA, B , DAGDEVIREN, M . "AN ERGONOMIC INVESTIGATION OF WORKING ENVIRONMENT WITH KANO MODEL AND UNIVERSAL DESIGN PRINCIPLES". GAZI UNIVERSITY JOURNAL OF SCIENCE 32 (2019): 582-593 <http://dergipark.org.tr/gujs/issue/45480/470024>
Chicago ADEM, A , YILMAZ KAYA, B , DAGDEVIREN, M . "AN ERGONOMIC INVESTIGATION OF WORKING ENVIRONMENT WITH KANO MODEL AND UNIVERSAL DESIGN PRINCIPLES". GAZI UNIVERSITY JOURNAL OF SCIENCE 32 (2019): 582-593
RIS TY - JOUR T1 - AN ERGONOMIC INVESTIGATION OF WORKING ENVIRONMENT WITH KANO MODEL AND UNIVERSAL DESIGN PRINCIPLES AU - Aylin ADEM , Burcu YILMAZ KAYA , Metin DAGDEVIREN Y1 - 2019 PY - 2019 N1 - DO - T2 - GAZI UNIVERSITY JOURNAL OF SCIENCE JF - Journal JO - JOR SP - 582 EP - 593 VL - 32 IS - 2 SN - -2147-1762 M3 - UR - Y2 - 2019 ER -
EndNote %0 GAZI UNIVERSITY JOURNAL OF SCIENCE AN ERGONOMIC INVESTIGATION OF WORKING ENVIRONMENT WITH KANO MODEL AND UNIVERSAL DESIGN PRINCIPLES %A Aylin ADEM , Burcu YILMAZ KAYA , Metin DAGDEVIREN %T AN ERGONOMIC INVESTIGATION OF WORKING ENVIRONMENT WITH KANO MODEL AND UNIVERSAL DESIGN PRINCIPLES %D 2019 %J GAZI UNIVERSITY JOURNAL OF SCIENCE %P -2147-1762 %V 32 %N 2 %R %U
ISNAD ADEM, Aylin , YILMAZ KAYA, Burcu , DAGDEVIREN, Metin . "AN ERGONOMIC INVESTIGATION OF WORKING ENVIRONMENT WITH KANO MODEL AND UNIVERSAL DESIGN PRINCIPLES". GAZI UNIVERSITY JOURNAL OF SCIENCE 32 / 2 (June 2019): 582-593.
AMA ADEM A , YILMAZ KAYA B , DAGDEVIREN M . AN ERGONOMIC INVESTIGATION OF WORKING ENVIRONMENT WITH KANO MODEL AND UNIVERSAL DESIGN PRINCIPLES. GAZI UNIVERSITY JOURNAL OF SCIENCE. 2019; 32(2): 582-593.
Vancouver ADEM A , YILMAZ KAYA B , DAGDEVIREN M . AN ERGONOMIC INVESTIGATION OF WORKING ENVIRONMENT WITH KANO MODEL AND UNIVERSAL DESIGN PRINCIPLES. GAZI UNIVERSITY JOURNAL OF SCIENCE. 2019; 32(2): 593-582.