Yıl 2021, Cilt 12 , Sayı 44, Sayfalar 37 - 46 2021-02-19

Sağlık Bilgi Sistemi Değişim Direnci Değerlendirmesi
Assessment of Health Information System Change Resistance

Alaattin PARLAKKILIÇ [1] , Nevzat ÜNALAN [2]


Bu çalışma, Hastane Bilgi Sistemi (HBS) değişikliğinde kullanıcının algılamasını ve değişime karşı direnci araştırmaktadır. Grupların algı ve direncini belirlemek için bir anket ile nicel bir yaklaşım uygulanmıştır. Sonuçlar birbirleriyle karşılaştırılmıştır: yenilikçilerin yüzdesi (% 32), erken benimseyenlerin yüzdesi (% 21), erken çoğunluğun yüzdesi (% 31) ) ve geç çoğunluk yüzdesi (% 12) ve gecikme yüzdesi (% 4). Kabul, finansal nedenlerden dolayı farklılık gösterir. Direnç çalışanların durumuna göre değişir. BT gelişmeleri, yönetim destekli güvenlik ve gizlilik kuralları çalışanların performansını ve kabulünü artırır. Direnç için, çalışanların geribildirimi önemli bir fark olmuştur ve fonksiyonel ihtiyaçlar direnci azaltır. Hastanelerin geçerli standartlarda etkili hasta bakımı sunmak için yeni ve güncel bilgi teknolojilerini kullanması gerekmektedir.

This study investigates user perception and resistance against change in the Hospital Information System (HIS) change. A quantitative approach with a survey was applied to determine perception and resistance ofvgroups.The results were compared with each other: the percentage of innovators (32%), the percentage of early adopters (21%), the percentage of early majority (31%), and the percentage of late majority (12%), and the percentage of laggards (4%). Acceptance differs due to financial reasons. The resistance differs according to the employees’ status. IT developments, management supported security and privacy rules increase employee performance and acceptance. For resistance, there has been a significant difference feedback of employees is required, and functional needs reduce resistance. Hospitals need to use new and up-to-date information technology in order to serve effective patient care with valid standards.

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Birincil Dil en
Konular Sosyal Bilimler, Disiplinler Arası
Bölüm Araştırma Makaleleri
Yazarlar

Orcid: 0000-0002-6834-6839
Yazar: Alaattin PARLAKKILIÇ (Sorumlu Yazar)
Kurum: UFUK ÜNİVERSİTESİ
Ülke: Turkey


Orcid: 0000-0002-7489-2852
Yazar: Nevzat ÜNALAN
Kurum: UFUK UNIVERSITY
Ülke: Turkey


Tarihler

Başvuru Tarihi : 9 Mayıs 2020
Kabul Tarihi : 25 Şubat 2021
Yayımlanma Tarihi : 19 Şubat 2021

APA Parlakkılıç, A , Ünalan, N . (2021). Assessment of Health Information System Change Resistance . AJIT-e: Bilişim Teknolojileri Online Dergisi , 12 (44) , 37-46 . DOI: 10.5824/ajite.2021.01.003.x