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Antecedents and Consequences of Workplace Deviance: An Assessment and Suggestions for Future Studies

Yıl 2020, Cilt: 4 Sayı: 1, 35 - 48, 10.04.2020

Öz

The reason for the growing interest in the topic of ‘workplace deviance’ is the prevalence of the deviant behavior in almost all organizations. Each year numerous organizations experience substantial financial and non-monetary costs caused by deviant behavior of their employees. Therefore, it becomes important to understand more deeply the antecedents of the workplace deviance in order to take the necessary precautions. In recent years, the literature regarding workplace deviance has been enriched by research studies examining the reasons and outcomes of employee deviant behavior. Despite extensive body of research on workplace deviance, more studies are needed to investigate the interrelationships between the antecedents of deviant behavior. Additionally, more research with different perspectives should be conducted that highlight the potential positive outcomes of workplace deviance. Hence, this study aims to review the existing literature with theoretical background in detail, as well as to make some suggestions for future studies.

Kaynakça

  • Agwa, A. M. F. (2018). Workplace Deviance Behaviors. Leadership, 25.
  • Appelbaum, S. H., Deguire, K. J., & Lay, M. (2005). The relationship of ethical climate to deviant workplace behaviour. Corporate Governance: The Int J of Effective Board Performance, 5(4), 43-55.
  • Appelbaum, S. H., Iaconi, G. D., & Matousek, A. (2007). Positive and negative deviant workplace behaviors: causes, impacts, and solutions. Corporate Governance: The international journal of business in society.
  • Appelbaum, S. H., Shapiro, B. T., & Molson, J. (2006). Diagnosis and remedies for deviant workplace behaviors. Journal of American Academy of Business, 9(2), 14-20.
  • Baharom, M. N., Sharfuddin, M. D. K. B., & Iqbal, J. (2017). A systematic review on the deviant workplace behavior. Review of Public Administration and Management, 5(3), 1-8.
  • Baucus, M. S., & Near, J. P. (1991). Can illegal corporate behavior be predicted? An event history analysis. Academy of management Journal, 34(1), 9-36.
  • Bennett R., and Marasi S., Workplace Deviance. In: Howard S. Friedman (Editor in Chief), Encyclopedia of Mental Health, 2nd edition, Vol 4, Waltham, MA: Academic Press, 2016, pp. 382-386.
  • Bennett, R. J., & Robinson, S. L. (2000). Development of a measure of workplace deviance. Journal of applied psychology, 85(3), 349.
  • Bennett, R. J., Marasi, S., & Locklear, L. (2018). Workplace deviance. In Oxford Research Encyclopedia of Business and Management.
  • Bowles, H. R., & Gelfand, M. (2010). Status and the evaluation of workplace deviance. Psychological Science, 21(1), 49-54.
  • Chernyak-Hai, L., Kim, S. K., & Tziner, A. (2018). Gender profiles of workplace individual and organizational deviance. Revista de Psicología del Trabajo y de las Organizaciones, 34(1), 46-55.
  • Colbert, A. E., Mount, M. K., Harter, J. K., Witt, L. A., & Barrick, M. R. (2004). Interactive effects of personality and perceptions of the work situation on workplace deviance. Journal of applied psychology, 89(4), 599.
  • Crawford, W. S., Lamarre, E., Kacmar, K. M., & Harris, K. J. (2019). Organizational politics and deviance: exploring the role of political skill. Human Performance, 32(2), 92-106.
  • De Schrijver, A., Delbeke, K., Maesschalck, J., & Pleysier, S. (2010). Fairness perceptions and organizational misbehavior: An empirical study. The American review of public administration, 40(6), 691-703.
  • Dunlop, P. D., & Lee, K. (2004). Workplace deviance, organizational citizenship behavior, and business unit performance: The bad apples do spoil the whole barrel. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(1), 67-80.
  • Erkutlu, H. V. (2018). Benevolent Leadership and Interpersonal Deviant Behaviors in Higher Education. Hacettepe Üniversitesi Eğitim Fakültesi Dergisi-Hacettepe University Journal Of Education, 33(1), 107-124.
  • Erkutlu, H., & Chafra, J. (2013). Effects of trust and psychological contract violation on authentic leadership and organizational deviance. Management Research Review, 36(9), 828-848.
  • Fiori, M., Krings, F., Kleinlogel, E., & Reich, T. (2016). Whose side are you on? Exploring the role of perspective taking on third-party’s reactions to workplace deviance. Basic and Applied Social Psychology, 38(6), 318-336.
  • Fox, S., Spector, P. E., Goh, A., Bruursema, K., & Kessler, S. R. (2012). The deviant citizen: Measuring potential positive relations between counterproductive work behaviour and organizational citizenship behaviour. Journal of Occupational and Organizational Psychology, 85(1), 199-220.
  • Galperin, B. L. (2012). Exploring the nomological network of workplace deviance: Developing and validating a measure of constructive deviance. Journal of Applied Social Psychology, 42(12), 2988-3025.
  • Galperin, B. L., & Burke, R. J. (2006). Uncovering the relationship between workaholism and workplace destructive and constructive deviance: An exploratory study. The International Journal of Human Resource Management, 17(2), 331-347.
  • Götz, M., Bollmann, G., & O’Boyle, E. H. (2019). Contextual undertow of workplace deviance by and within units: a systematic review. Small Group Research, 50(1), 39-80.
  • Guay, R. P., Choi, D., Oh, I. S., Mitchell, M. S., Mount, M. K., & Shin, K. H. (2016). Why people harm the organization and its members: Relationships among personality, organizational commitment, and workplace deviance. Human Performance, 29(1), 1-15.
  • Harris, L. C., & Ogbonna, E. (2002). Exploring service sabotage: The antecedents, types and consequences of frontline, deviant, antiservice behaviors. Journal of Service Research, 4(3), 163-183.
  • Hussain, I., Sia, S. K., & Mishra, P. K. (2014). Workplace deviance and the menace of some antecedents: A review of extant literature. Indian Journal of Health and Wellbeing, 5(7), 13.
  • Kurtz, R. S. (2014). Organizational Deviance, Integrity, and Regulation: The 2008 MT Tintomara Spill. Public Integrity, 17(1), 75-89.
  • Lawrence, T. B., & Robinson, S. L. (2007). Ain't misbehavin: Workplace deviance as organizational resistance. Journal of Management, 33(3), 378-394.
  • Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: The role of affect and cognitions. Journal of applied psychology, 87(1), 131.
  • Marasi, S., Bennett, R. J., & Budden, H. (2018). The Structure of an Organization: Does It Influence Workplace Deviance and Its' Dimensions? And to What Extent?. Journal of Managerial Issues, 30(1).
  • Peterson, D. K. (2002). Deviant workplace behavior and the organization's ethical climate. Journal of business and psychology, 17(1), 47-61.
  • Qi, L., Liu, B., & Mao, K. (2020). Spare the rod and spoil the child? A study on employee workplace deviant behavior. Nankai Business Review International.
  • Restubog, S. L. D., Zagenczyk, T. J., Bordia, P., & Tang, R. L. (2013). When employees behave badly: The roles of contract importance and workplace familism in predicting negative reactions to psychological contract breach. Journal of Applied Social Psychology, 43(3), 673-686.
  • Robinson, S. L., & Bennett, R. J. (1995). A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of management journal, 38(2), 555-572.
  • Robinson, S. L., & Bennett, R. J. (1997). Workplace deviance: Its definition, its manifestations, and its causes.
  • Sims, R. R. (1992). The challenge of ethical behavior in organizations. Journal of Business Ethics, 11(7), 505-513.
  • Syaebani, M. I., & Sobri, R. R. (2013). Relationship between organizational justice perception and engagement in deviant workplace behavior. The South East Asian Journal of Management, 37-50.
  • Thau, S., Bennett, R. J., Mitchell, M. S., & Marrs, M. B. (2009). How management style moderates the relationship between abusive supervision and workplace deviance: An uncertainty management theory perspective. Organizational Behavior and Human Decision Processes, 108(1), 79-92.
  • Trevino, L. K., & Brown, M. E. (2005). The role of leaders in influencing unethical behavior in the workplace. Managing organizational deviance, 69-87.
  • Valle, M., Kacmar, K. M., Zivnuska, S., & Harting, T. (2019). Abusive supervision, leader-member exchange, and moral disengagement: A moderated-mediation model of organizational deviance. The Journal of social psychology, 159(3), 299-312.
  • Vardi, Y., & Weitz, E. (2016). Misbehavior in organizations: A dynamic approach. Routledge.
  • Warren, D. E. (2019). The Persistence of Organizational Deviance: When Informal Sanctioning Systems Undermine Formal Sanctioning Systems. Business Ethics Quarterly, 29(1), 55-84.
  • Weiss, H. M., & Cropanzano, R. (1996). Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work.
  • Weitz, E., & Vardi, Y. O. A. V. (2007). Understanding and managing misbehavior in organizations. 21st Century Management: A Reference Handbook, 220-230.
  • Xiao, Z., Wu, D., & Liao, Z. (2018). Job insecurity and workplace deviance: the moderating role of locus of control. Social Behavior and Personality: an international journal, 46(10), 1673-1686.
  • Zheng, Y., Huang, X., Graham, L., Redman, T., & Hu, S. (2020). Deterrence effects: The role of authoritarian leadership in controlling employee workplace deviance. Management and Organization Review.

Antecedents and Consequences of Workplace Deviance: A Literature Review with Suggestions for Future Studies

Yıl 2020, Cilt: 4 Sayı: 1, 35 - 48, 10.04.2020

Öz

‘İş yeri sapkınlığı’ konusuna duyulan ilginin giderek artmasının nedeni, hemen hemen her örgütte iş yeri sapkınlığının yaygın hale gelmiş olmasıdır. Her yıl sayısız örgüt, çalışanlarının iş yeri sapkınlığı davranışlarından kaynaklanan önemli maddi ve maddi olmayan maliyetlere maruz kalmaktadır. Bu yüzden, gerekli önlemlerin alınması için iş yeri sapkınlığının ardıllarının derinlemesine anlaşılması önemli hale gelmektedir. Son yıllarda, iş yeri sapkınlığı ile ilgili literatür, çalışanların sapkın davranışlarının nedenlerini ve sonuçlarını inceleyen araştırmalarla zenginleşmiştir. İş yeri sapkınlığı hakkında oldukça geniş bir literatür var olsa da, sapkın davranışın ardılları arasındaki karşılıklı ilişkileri araştıran daha fazla çalışmanın yapılmasına ihtiyaç duyulmaktadır. Ayrıca, iş yeri sapkınlığının potansiyel olumlu sonuçlarına vurgu yapan farklı bakış açılarına sahip araştırmalar da yürütülmelidir. Bu nedenle, bu çalışma, mevcut çalışmaları kuramsal altyapıları ile birlikte incelemeyi ve aynı zamanda gelecek çalışmalar için bazı öneriler sunmayı amaçlamaktadır.

Kaynakça

  • Agwa, A. M. F. (2018). Workplace Deviance Behaviors. Leadership, 25.
  • Appelbaum, S. H., Deguire, K. J., & Lay, M. (2005). The relationship of ethical climate to deviant workplace behaviour. Corporate Governance: The Int J of Effective Board Performance, 5(4), 43-55.
  • Appelbaum, S. H., Iaconi, G. D., & Matousek, A. (2007). Positive and negative deviant workplace behaviors: causes, impacts, and solutions. Corporate Governance: The international journal of business in society.
  • Appelbaum, S. H., Shapiro, B. T., & Molson, J. (2006). Diagnosis and remedies for deviant workplace behaviors. Journal of American Academy of Business, 9(2), 14-20.
  • Baharom, M. N., Sharfuddin, M. D. K. B., & Iqbal, J. (2017). A systematic review on the deviant workplace behavior. Review of Public Administration and Management, 5(3), 1-8.
  • Baucus, M. S., & Near, J. P. (1991). Can illegal corporate behavior be predicted? An event history analysis. Academy of management Journal, 34(1), 9-36.
  • Bennett R., and Marasi S., Workplace Deviance. In: Howard S. Friedman (Editor in Chief), Encyclopedia of Mental Health, 2nd edition, Vol 4, Waltham, MA: Academic Press, 2016, pp. 382-386.
  • Bennett, R. J., & Robinson, S. L. (2000). Development of a measure of workplace deviance. Journal of applied psychology, 85(3), 349.
  • Bennett, R. J., Marasi, S., & Locklear, L. (2018). Workplace deviance. In Oxford Research Encyclopedia of Business and Management.
  • Bowles, H. R., & Gelfand, M. (2010). Status and the evaluation of workplace deviance. Psychological Science, 21(1), 49-54.
  • Chernyak-Hai, L., Kim, S. K., & Tziner, A. (2018). Gender profiles of workplace individual and organizational deviance. Revista de Psicología del Trabajo y de las Organizaciones, 34(1), 46-55.
  • Colbert, A. E., Mount, M. K., Harter, J. K., Witt, L. A., & Barrick, M. R. (2004). Interactive effects of personality and perceptions of the work situation on workplace deviance. Journal of applied psychology, 89(4), 599.
  • Crawford, W. S., Lamarre, E., Kacmar, K. M., & Harris, K. J. (2019). Organizational politics and deviance: exploring the role of political skill. Human Performance, 32(2), 92-106.
  • De Schrijver, A., Delbeke, K., Maesschalck, J., & Pleysier, S. (2010). Fairness perceptions and organizational misbehavior: An empirical study. The American review of public administration, 40(6), 691-703.
  • Dunlop, P. D., & Lee, K. (2004). Workplace deviance, organizational citizenship behavior, and business unit performance: The bad apples do spoil the whole barrel. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(1), 67-80.
  • Erkutlu, H. V. (2018). Benevolent Leadership and Interpersonal Deviant Behaviors in Higher Education. Hacettepe Üniversitesi Eğitim Fakültesi Dergisi-Hacettepe University Journal Of Education, 33(1), 107-124.
  • Erkutlu, H., & Chafra, J. (2013). Effects of trust and psychological contract violation on authentic leadership and organizational deviance. Management Research Review, 36(9), 828-848.
  • Fiori, M., Krings, F., Kleinlogel, E., & Reich, T. (2016). Whose side are you on? Exploring the role of perspective taking on third-party’s reactions to workplace deviance. Basic and Applied Social Psychology, 38(6), 318-336.
  • Fox, S., Spector, P. E., Goh, A., Bruursema, K., & Kessler, S. R. (2012). The deviant citizen: Measuring potential positive relations between counterproductive work behaviour and organizational citizenship behaviour. Journal of Occupational and Organizational Psychology, 85(1), 199-220.
  • Galperin, B. L. (2012). Exploring the nomological network of workplace deviance: Developing and validating a measure of constructive deviance. Journal of Applied Social Psychology, 42(12), 2988-3025.
  • Galperin, B. L., & Burke, R. J. (2006). Uncovering the relationship between workaholism and workplace destructive and constructive deviance: An exploratory study. The International Journal of Human Resource Management, 17(2), 331-347.
  • Götz, M., Bollmann, G., & O’Boyle, E. H. (2019). Contextual undertow of workplace deviance by and within units: a systematic review. Small Group Research, 50(1), 39-80.
  • Guay, R. P., Choi, D., Oh, I. S., Mitchell, M. S., Mount, M. K., & Shin, K. H. (2016). Why people harm the organization and its members: Relationships among personality, organizational commitment, and workplace deviance. Human Performance, 29(1), 1-15.
  • Harris, L. C., & Ogbonna, E. (2002). Exploring service sabotage: The antecedents, types and consequences of frontline, deviant, antiservice behaviors. Journal of Service Research, 4(3), 163-183.
  • Hussain, I., Sia, S. K., & Mishra, P. K. (2014). Workplace deviance and the menace of some antecedents: A review of extant literature. Indian Journal of Health and Wellbeing, 5(7), 13.
  • Kurtz, R. S. (2014). Organizational Deviance, Integrity, and Regulation: The 2008 MT Tintomara Spill. Public Integrity, 17(1), 75-89.
  • Lawrence, T. B., & Robinson, S. L. (2007). Ain't misbehavin: Workplace deviance as organizational resistance. Journal of Management, 33(3), 378-394.
  • Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: The role of affect and cognitions. Journal of applied psychology, 87(1), 131.
  • Marasi, S., Bennett, R. J., & Budden, H. (2018). The Structure of an Organization: Does It Influence Workplace Deviance and Its' Dimensions? And to What Extent?. Journal of Managerial Issues, 30(1).
  • Peterson, D. K. (2002). Deviant workplace behavior and the organization's ethical climate. Journal of business and psychology, 17(1), 47-61.
  • Qi, L., Liu, B., & Mao, K. (2020). Spare the rod and spoil the child? A study on employee workplace deviant behavior. Nankai Business Review International.
  • Restubog, S. L. D., Zagenczyk, T. J., Bordia, P., & Tang, R. L. (2013). When employees behave badly: The roles of contract importance and workplace familism in predicting negative reactions to psychological contract breach. Journal of Applied Social Psychology, 43(3), 673-686.
  • Robinson, S. L., & Bennett, R. J. (1995). A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of management journal, 38(2), 555-572.
  • Robinson, S. L., & Bennett, R. J. (1997). Workplace deviance: Its definition, its manifestations, and its causes.
  • Sims, R. R. (1992). The challenge of ethical behavior in organizations. Journal of Business Ethics, 11(7), 505-513.
  • Syaebani, M. I., & Sobri, R. R. (2013). Relationship between organizational justice perception and engagement in deviant workplace behavior. The South East Asian Journal of Management, 37-50.
  • Thau, S., Bennett, R. J., Mitchell, M. S., & Marrs, M. B. (2009). How management style moderates the relationship between abusive supervision and workplace deviance: An uncertainty management theory perspective. Organizational Behavior and Human Decision Processes, 108(1), 79-92.
  • Trevino, L. K., & Brown, M. E. (2005). The role of leaders in influencing unethical behavior in the workplace. Managing organizational deviance, 69-87.
  • Valle, M., Kacmar, K. M., Zivnuska, S., & Harting, T. (2019). Abusive supervision, leader-member exchange, and moral disengagement: A moderated-mediation model of organizational deviance. The Journal of social psychology, 159(3), 299-312.
  • Vardi, Y., & Weitz, E. (2016). Misbehavior in organizations: A dynamic approach. Routledge.
  • Warren, D. E. (2019). The Persistence of Organizational Deviance: When Informal Sanctioning Systems Undermine Formal Sanctioning Systems. Business Ethics Quarterly, 29(1), 55-84.
  • Weiss, H. M., & Cropanzano, R. (1996). Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work.
  • Weitz, E., & Vardi, Y. O. A. V. (2007). Understanding and managing misbehavior in organizations. 21st Century Management: A Reference Handbook, 220-230.
  • Xiao, Z., Wu, D., & Liao, Z. (2018). Job insecurity and workplace deviance: the moderating role of locus of control. Social Behavior and Personality: an international journal, 46(10), 1673-1686.
  • Zheng, Y., Huang, X., Graham, L., Redman, T., & Hu, S. (2020). Deterrence effects: The role of authoritarian leadership in controlling employee workplace deviance. Management and Organization Review.
Toplam 45 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Makaleler
Yazarlar

Cansu Tanyolaç 0000-0002-0016-2304

Yayımlanma Tarihi 10 Nisan 2020
Yayımlandığı Sayı Yıl 2020 Cilt: 4 Sayı: 1

Kaynak Göster

APA Tanyolaç, C. (2020). Antecedents and Consequences of Workplace Deviance: An Assessment and Suggestions for Future Studies. Anadolu İktisat Ve İşletme Dergisi, 4(1), 35-48.