Araştırma Makalesi
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The Effects of Training and Development on Performance and The Role of Supervisor Support: A Literature Review

Yıl 2023, , 1 - 20, 23.06.2023
https://doi.org/10.55150/apjec.1032399

Öz

Training and development as a human resources management function is an important investment area in organizations. Organizations try to determine the contribution and return of training and development investment. The aim of this study is to investigate the effects of training and development on organizational and individual performance and the role of supervisory support in this process. A literatüre review was conducted to examine and verify the relations. As a result of the literature review findings, some suggestions were developed for future research and practical implications. There are empirical studies supporting the effect of training on organizational and individual performance in international literature and there are not enough studies in the national literature. Empirical studies on the role of the supervisor support in the relationship between training and organizational and individual performance are very limited in both international and national literature. Therefore empirical studies in this area should be developed.

Kaynakça

  • Aguinis, H., ve Kraiger, K., (2009), Benefits of Training and Development for Individuals and Teams, Organizations ve Society, Annu. Rev. Psychol, 60, 451– 74
  • Ahmad, K.Z. ve Abu Bakar R., (2003), The Association Between Training And Organizational Commitment Among Whitecollar Workers İn Malaysia, International Journal of Training and Development, 7(3), 166-185
  • Arago´n-Sa´nchez, A., Barba-Aragón, I ve Sanz-Valle, R., (2003), Effects of Training on Business Results, International Journal of Human Resource Management, 14(6), 956–980.
  • Balay, R., (2004), Küreselleşme, Bilgi Toplumu ve Eğitim, Ankara Üniversitesi Eğitim Bilimleri Fakültesi Dergisi, 37(2), 61-82
  • Baldwin,T.T.ve Ford, J., (1988), Transfer of training:are view and directions for future research, Personnel Psychology, 41(1), 63-105.
  • Baldwin, T.T. ve Magjuka, R.J., (1997), Training as an Organizational Episode: Pretraining Influences on Trainee Motivation, in J. Ford (ed.), Improving Training Effectiveness in Work Organizations, Mahwah, Lawrence Erlbaum Associates, 99–128: aktaran, Kuvaas ve Dysvik, 2010
  • Barro, R., (1991), Economic Growth in a Cross Section of Countries”, The Quarter Journal of Economics, 106(2), 407-414
  • Bartlett, K. R., (2001), The relationship between training and organizational commitment: A study in the health care Field, Human Resource Development Quarterly, 12 (4), 335-352
  • Benson, G. S., (2006), Employee Development, Commitment and Intention to Turnover: a Test of ‘Employability’ policies in action., Human Resource Management Journal, 16 (2), 173-192.
  • Bowes, B., (2008), Employees Development Programs Help Companies Achieve Greater Success, CMA Management, 82 (2), 13-14.
  • Brinkerhoff, R.O. ve Montesino, M.U., (1995), Partnership for training transfers: lessons from a corporate study, Human Resource Development Quarterly, 6 (3), 263-74.
  • Broad, M. L., (1982), Management Actions to Support Transfer of Training, Training and Development Journal, 36 (5), 124-9.
  • Cheng, Ying, ve Waldenberger F., (2013), Does Training Affect Individuals' Turnover Intention? Evidence From China, Journal of Chinese Human Resources Management, 4 (1), 16 – 38
  • Chiang, C., Back, K. ve Canter, D.D., (2005), The Impact of Employee Training on Job Satisfaction and Intention to Stay in the Hotel Industry, Journal of Human Resources in Hospitality ve Tourism, 4 (2), 99-118
  • Chillarege, K.A. ve diğ., (2003), Learning From Our Mistakes:Error Management Training for Mature Learners, Journal of Business And Psychology, 17 (3), 369
  • Cosh, A., Duncan, J. ve Hughes, A., (1998), Investment in Training and Small Firm Growth and Survival: An Empirical Analysis For The Uk 1987-95, Research Brief , 36
  • Delaney, J.T. ve Huselid, M.A., (1996), The Impact of Human Resource Management Practices on Perceptions of Organizational Performance, Academy of Management Journal, 39 (4), 949–69
  • Dhar, R. L., (2014), Service Quality and The Training of Employees: The Mediating Role of Organizational Commitment, Tourism Management,. 46, 419-430
  • Dysvik, A., Kuvaas, B. ve Buch, R., (2014), Perceived training intensity and work effort: The moderating role of perceived supervisor support, European Journal of Work and Organizational Psychology, 23 (5), 729-738
  • Eisenberger, R. ve diğ., (2002), Perceived Supervisor Support: Contributions to Perceived Organizational Support and Employee Retention, Journal of Applied Psychology, 87 (3), 565–573.
  • Eisenberger, R., Fasolo, P. ve Davis-LaMastro, V., (1990), Perceived Organizational Support and Employee Diligence, Commitment and Innovation, Journal of Applied Psychology, 75 (1), 51-59.
  • Eisenberger, R., Huntington, R., Hutchison, S. ve Sowa D., (1986), Perceived Organizational Support, Journal of Applied Psychology, 71 (3), 500-507.
  • Eroğlu, U., (2006), İşletmelerde Eğitim Faaliyetlerinin Etkinliğinin Ölçümüne İlişkin Bir Model Önerisi, Yönetim Bilimleri Dergisi. 4 (2), 111-133
  • Esteban-Lloret, N., Aragón-Sánchez, A. ve Carrasco- Hernández, A., (2016), Determinants of Employee Training: İmpact on Organizational Legitimacy and Organizational Performance, The International Journal of Human Resource Management. http://www.tandfonline.com/doi/abs/10.1080/09585192.2016.1256337. 08.08.2017
  • Evanschitzky, H., Gopalkrishnan, R., Plassmann, I.H., Niessing, J. ve Meffert, H., (2006), The Relative Strength of Affective Commitment in Securing Loyalty in Service Relationships, Journal of Business Research, 59 (12), 1207-1213
  • Fey Carl F., Björkman, I. ve Pavlovskaya, A., (2000), The Effect of Human Resource Management Practices on Firm Performance in Russia, International Human Resources Management Review, 11 (1), 1-18
  • García, M. Ú., Marco-Lajara, B., Sabater-Sempere, V. ve Garcia-Lillo, F., (2013), Training Policy And Organisational Performance in The Spanish Hotel Industry, The International Journal of Human Resource Management, 24 (15), 2851-2875
  • Garcia, M.U., (2005), Training and Business Performance: the Spanish Case, The International Journal of Human Resource Management, 16 (9), 1691–710
  • Gaertner, K.N., Stanley, D. N., (1989), Career Experiences, Perceptions of Employment Practices, and Psychological Commitment to the Organization, Human Relation, 42 (11), 975-991
  • Gopal, (2009), Effectiveness of Executive Training Programs, The Indian Journal of Commerce, 61 (3), 143-150.
  • Guchait, P., Pasamehmetoğlu, A., Dawson, M., (2014), Perceived supervisor and co-worker support for error management: Impact on perceived psychological safety and service recovery performance, International Journal of Hospitality Management, 41, 28–37
  • Kampkötter, P., ve Marggraf, K., (2015), Do Employees Reciprocate to İntra-Firm Trainings? An Analysis Of Absenteeism and Turnover Rates, The International Journal of Human Resource Management, 26 (22)
  • Kaptangil, K. (2012), İşletmelerde İnsan Kaynakları Eğitiminin Çalışanların Performansları Üzerine Etkileri, Çankırı Karatekin Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2 (2), 25-44
  • Kirkpatrick, D. L., (1994), Evaluating Training Programs: The Four Levels. Barrett-Kohler
  • Kottke, J. L., ve Sharafinski, C. E., (1988), Measuring Perceived Supervisory and Organizational Support, Educational and Psychological Measurement, 48 (4), 1075–1079.
  • Kraiger, K., (2003), Perspectives on Training and Development. In Handbook of Psychology: One:8, Industrial and Organizational Psychology, s. 171–92.
  • Kumpikaitė, V. (2007), Human Resource Training Evaluation, Engineering Economics, 5 (55), 29-36
  • Kuvaas, B., Dysvik, A., (2010), Exploring Alternative Relationships Between Perceived İnvestment İn Employee Development, Perceived Supervisor Support And Employee Outcomes, Norwegian School of Management Human Resource Management Journal, 20 (2), 138–156
  • Lancaster, S., Milia, L.D. ve Cameron, R., (2013), Supervisor behaviours that facilitate training transfer, Journal of Workplace Learning, 25 (1), 6-22.
  • Lang, D. L., (1992), Organizational Culture And Commitment, Human Resource Development Quartely, 3 (2), 191-196
  • La Rocco, J. M., House, J. S. ve French, J. R. P. , (1980), Social Support, Occupational Stress, and Health, Journal of Health and Social Behavior, 21 (3), 202-218
  • Likert, R. (1967), The Human Organization: Its Management And Value, New York: Harper and Row.
  • Lowry, D. S., Simon, A. ve Kimberley, N. (2002), Toward İmproved Employment Relations Practices of Casual Employees in the New South Wales Registered Clubs Industry, Human Resource Development Quarterly, 13 (1), 53–69.
  • Martinez, M. ve diğ., (2009), Measurıng the Effects of Interpersonal Training for the Workforce, Online Journal of Workforce Education and Development, 3 (4)
  • McSherry, M. ve Taylor, P., (1994), Supervisory Support for The Transfer Of Team-Building Training, The International Journal of Human Resource Management, 5 (1), 107-119
  • Newman, A., Thanacoody, R. ve Hui, W., (2011), The Impact of Employee Perceptions of Training On Organizational Commitment and Turnover Intentions: A Study of Multinationals in the Chinese Service Sector, The International Journal of Human Resource Management, 22 (8), 1765-1787
  • Olaniyan, D.A. ve Okemakinde, T., (2008), Human Capital Theory: Implication for Educational Development, Pakistan Journal of Social Sciences, 5 (5), 479-483
  • Owens, P. L., (2006), One More Reason Not to Cut Your Training Budget. The Relationship Between Training and Organizational Outcomes, Public Personnel Management, 35 (2), 163-171
  • Pahuja, S., Dalal, R.C., (2012), Achieving Competitive Advantage Through HR Practices: A Case Study, Journal of Strategic Human Resource Management, 1 (2), 35-43
  • Philips, J. J., (1996), How much is the training worth?, Training and Development, 50 (4), 20-24 Prıce, A., (1997), Human Resources Management In A Business Context, International Thomson Publishing, London
  • Purcell, J. ve Hutchinson, S., (2007), Front‐Line Managers as Agents in the HRM‐Performance Causal Chain: Theory, Analysis and Evidence, Human Resource Management Journel, 17 (1), 3-20
  • Ramlall, S., (2004), A Review of Employee Motivation Theories and their Implications for Employee Retention within Organizations, The Journal of American Academy of Business, 5, 52-63
  • Salas, E. ve. Cannon-Bowers, J. A., (2001), The Science of Training: A Decade of Progress, Annual Review of Psychology, 52 (1), 471–99
  • Salas, E. ve arkadaşları, (2005), Using Simulation-Based Training to Improve Patient Safety: What Does It Take?, The Joint Commission Journal on Quality and Patient Safety, 31, (7), 363-371 Salas, E., Tannenbaum, S. I., Cannon-Bowers, J.A. ve Mathieu, J.E., (1991), Meeting Trainees' Expectations: The Influence of Training Fulfillment on the Development of Commitment, Self-Efficacy, and Motivation, Journal of Applied Psychology, 76 (6), 759-769
  • Schmidt, S. W., (2007), The Relationship Between Satisfaction with Workplace Training and Overall Job Satisfaction, Human Resource Development Quarterly, 18 (4), 481–498
  • Schuler, R.S. ve MacMillan, I. C., (1984), Gaining Competitive Advantage through Human Resource Management Practices, Human Resource Management, 23 (3), 241-255
  • Shawve, J. D., Delery, J. E., Jenkins Jr., G. D. ve Gupta, N., (1998), An Organization-Level Analysis of Voluntary and Involuntary Turnover, The Academy of Management Journal, 41 (5), 511-525
  • Swanson, R. A. (2001), Assessing the Financial Benefits of Human Resource Development. Cambridge. Perseus
  • Subaşı, S. (2018). ‘Eğitim Etkinliğinin Uygulanması ile Örgütsel ve Bireysel Performans Arasındaki İlişkide Yönetici Desteğinin Aracı Rolü’. (Yüksek lisans tezi). Yıldız Teknik Üniversitesi/Sosyal Bilimler Enstitüsü, İstanbul.
  • Tannenbaum, S.I. ve Yukl, G., (1992), Training and development in work organizations, Annual Review of Psychology, 43 (1), 399-441
  • Tharenou P., Saks, A.M. ve Moore, C., (2007), A Review and Critique of Research on Training and Organizational-Level Outcomes, Hum. Resour. Manag. Rev, .17 (3), 251–73
  • Thomas, A. ve Singh, N., (2013), Mexus: Adding Strategic Perspective To Education and Training, Journal of Strategic Human Resource Management, 2 (2), 28-34.
  • Topno, H., (2012), Evaluation of Training and Development: An Analysis of Various Models, Journal of Business and Management, 5 (2), 16-22
  • Tymon Jr, W.G., Doh, J.P. ve Stumpf, S.A., (2010), Exploring talent management in India: The neglected role of intrinsic rewards, Journal of World Business, 45 (2), 109-121
  • Anonymous. (2001). What drives employee satisfaction? Community Banker, 10(7): 42-43

Örgütlerde Eğitim ve Geliştirmenin Performansa Etkisi ve Yönetici Desteğinin Rolüne Yönelik Literatür İncelemesi

Yıl 2023, , 1 - 20, 23.06.2023
https://doi.org/10.55150/apjec.1032399

Öz

Örgütlerde bir insan kaynakları yönetimi işlevi olarak eğitim ve geliştirme çalışmaları önemli bir yatırım alanıdır. Eğitim ve geliştirmeye yapılan yatırımın örgütlere katkısının ve geri dönüşünün belirlenmesi konusunda örgütlerde önemli bir beklenti bulunmaktadır. Eğitim ve geliştirme faaliyetlerinin etkinliğinin performansa ne düzeyde dönüştüğünün ölçülmesi ve eğitimin katkısının ortaya konulması önemli bir ihtiyaçtır. Bu bağlamda çalışmanın amacı, örgütlerde eğitim ve geliştirme işlevinin sistematik bir şekilde uygulanmasının örgütsel ve bireysel performansın arttırmasına etkisi ve bu süreçte yönetici desteğinin rolünü araştırmaktır. Çalışmada konu literatürün incelemesi ve değerlendirilmesi yoluyla ortaya konulmaktadır. Literatür incelemesi sonucu ulaşılan bulgulardan yola çıkarak sonraki araştırmalar ve uygulamacılar için öneriler sunulmaktadır. Uluslararası yayınlarda eğitim uygulamalarının örgütsel ve bireysel performansa etkisini destekleyen ampirik çalışmalar olup ulusal literatürde yeterli sayıda çalışma bulunmamaktadır. Eğitim etkinliğinin örgütsel ve bireysel performansa etkisinde yönetici desteğinin aracı etkisine yönelik ampirik çalışmalar ise hem uluslararası hem ulusal literatürde oldukça kısıtlı olup bu alandaki ampirik çalışmalar geliştirmelidir.

Kaynakça

  • Aguinis, H., ve Kraiger, K., (2009), Benefits of Training and Development for Individuals and Teams, Organizations ve Society, Annu. Rev. Psychol, 60, 451– 74
  • Ahmad, K.Z. ve Abu Bakar R., (2003), The Association Between Training And Organizational Commitment Among Whitecollar Workers İn Malaysia, International Journal of Training and Development, 7(3), 166-185
  • Arago´n-Sa´nchez, A., Barba-Aragón, I ve Sanz-Valle, R., (2003), Effects of Training on Business Results, International Journal of Human Resource Management, 14(6), 956–980.
  • Balay, R., (2004), Küreselleşme, Bilgi Toplumu ve Eğitim, Ankara Üniversitesi Eğitim Bilimleri Fakültesi Dergisi, 37(2), 61-82
  • Baldwin,T.T.ve Ford, J., (1988), Transfer of training:are view and directions for future research, Personnel Psychology, 41(1), 63-105.
  • Baldwin, T.T. ve Magjuka, R.J., (1997), Training as an Organizational Episode: Pretraining Influences on Trainee Motivation, in J. Ford (ed.), Improving Training Effectiveness in Work Organizations, Mahwah, Lawrence Erlbaum Associates, 99–128: aktaran, Kuvaas ve Dysvik, 2010
  • Barro, R., (1991), Economic Growth in a Cross Section of Countries”, The Quarter Journal of Economics, 106(2), 407-414
  • Bartlett, K. R., (2001), The relationship between training and organizational commitment: A study in the health care Field, Human Resource Development Quarterly, 12 (4), 335-352
  • Benson, G. S., (2006), Employee Development, Commitment and Intention to Turnover: a Test of ‘Employability’ policies in action., Human Resource Management Journal, 16 (2), 173-192.
  • Bowes, B., (2008), Employees Development Programs Help Companies Achieve Greater Success, CMA Management, 82 (2), 13-14.
  • Brinkerhoff, R.O. ve Montesino, M.U., (1995), Partnership for training transfers: lessons from a corporate study, Human Resource Development Quarterly, 6 (3), 263-74.
  • Broad, M. L., (1982), Management Actions to Support Transfer of Training, Training and Development Journal, 36 (5), 124-9.
  • Cheng, Ying, ve Waldenberger F., (2013), Does Training Affect Individuals' Turnover Intention? Evidence From China, Journal of Chinese Human Resources Management, 4 (1), 16 – 38
  • Chiang, C., Back, K. ve Canter, D.D., (2005), The Impact of Employee Training on Job Satisfaction and Intention to Stay in the Hotel Industry, Journal of Human Resources in Hospitality ve Tourism, 4 (2), 99-118
  • Chillarege, K.A. ve diğ., (2003), Learning From Our Mistakes:Error Management Training for Mature Learners, Journal of Business And Psychology, 17 (3), 369
  • Cosh, A., Duncan, J. ve Hughes, A., (1998), Investment in Training and Small Firm Growth and Survival: An Empirical Analysis For The Uk 1987-95, Research Brief , 36
  • Delaney, J.T. ve Huselid, M.A., (1996), The Impact of Human Resource Management Practices on Perceptions of Organizational Performance, Academy of Management Journal, 39 (4), 949–69
  • Dhar, R. L., (2014), Service Quality and The Training of Employees: The Mediating Role of Organizational Commitment, Tourism Management,. 46, 419-430
  • Dysvik, A., Kuvaas, B. ve Buch, R., (2014), Perceived training intensity and work effort: The moderating role of perceived supervisor support, European Journal of Work and Organizational Psychology, 23 (5), 729-738
  • Eisenberger, R. ve diğ., (2002), Perceived Supervisor Support: Contributions to Perceived Organizational Support and Employee Retention, Journal of Applied Psychology, 87 (3), 565–573.
  • Eisenberger, R., Fasolo, P. ve Davis-LaMastro, V., (1990), Perceived Organizational Support and Employee Diligence, Commitment and Innovation, Journal of Applied Psychology, 75 (1), 51-59.
  • Eisenberger, R., Huntington, R., Hutchison, S. ve Sowa D., (1986), Perceived Organizational Support, Journal of Applied Psychology, 71 (3), 500-507.
  • Eroğlu, U., (2006), İşletmelerde Eğitim Faaliyetlerinin Etkinliğinin Ölçümüne İlişkin Bir Model Önerisi, Yönetim Bilimleri Dergisi. 4 (2), 111-133
  • Esteban-Lloret, N., Aragón-Sánchez, A. ve Carrasco- Hernández, A., (2016), Determinants of Employee Training: İmpact on Organizational Legitimacy and Organizational Performance, The International Journal of Human Resource Management. http://www.tandfonline.com/doi/abs/10.1080/09585192.2016.1256337. 08.08.2017
  • Evanschitzky, H., Gopalkrishnan, R., Plassmann, I.H., Niessing, J. ve Meffert, H., (2006), The Relative Strength of Affective Commitment in Securing Loyalty in Service Relationships, Journal of Business Research, 59 (12), 1207-1213
  • Fey Carl F., Björkman, I. ve Pavlovskaya, A., (2000), The Effect of Human Resource Management Practices on Firm Performance in Russia, International Human Resources Management Review, 11 (1), 1-18
  • García, M. Ú., Marco-Lajara, B., Sabater-Sempere, V. ve Garcia-Lillo, F., (2013), Training Policy And Organisational Performance in The Spanish Hotel Industry, The International Journal of Human Resource Management, 24 (15), 2851-2875
  • Garcia, M.U., (2005), Training and Business Performance: the Spanish Case, The International Journal of Human Resource Management, 16 (9), 1691–710
  • Gaertner, K.N., Stanley, D. N., (1989), Career Experiences, Perceptions of Employment Practices, and Psychological Commitment to the Organization, Human Relation, 42 (11), 975-991
  • Gopal, (2009), Effectiveness of Executive Training Programs, The Indian Journal of Commerce, 61 (3), 143-150.
  • Guchait, P., Pasamehmetoğlu, A., Dawson, M., (2014), Perceived supervisor and co-worker support for error management: Impact on perceived psychological safety and service recovery performance, International Journal of Hospitality Management, 41, 28–37
  • Kampkötter, P., ve Marggraf, K., (2015), Do Employees Reciprocate to İntra-Firm Trainings? An Analysis Of Absenteeism and Turnover Rates, The International Journal of Human Resource Management, 26 (22)
  • Kaptangil, K. (2012), İşletmelerde İnsan Kaynakları Eğitiminin Çalışanların Performansları Üzerine Etkileri, Çankırı Karatekin Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2 (2), 25-44
  • Kirkpatrick, D. L., (1994), Evaluating Training Programs: The Four Levels. Barrett-Kohler
  • Kottke, J. L., ve Sharafinski, C. E., (1988), Measuring Perceived Supervisory and Organizational Support, Educational and Psychological Measurement, 48 (4), 1075–1079.
  • Kraiger, K., (2003), Perspectives on Training and Development. In Handbook of Psychology: One:8, Industrial and Organizational Psychology, s. 171–92.
  • Kumpikaitė, V. (2007), Human Resource Training Evaluation, Engineering Economics, 5 (55), 29-36
  • Kuvaas, B., Dysvik, A., (2010), Exploring Alternative Relationships Between Perceived İnvestment İn Employee Development, Perceived Supervisor Support And Employee Outcomes, Norwegian School of Management Human Resource Management Journal, 20 (2), 138–156
  • Lancaster, S., Milia, L.D. ve Cameron, R., (2013), Supervisor behaviours that facilitate training transfer, Journal of Workplace Learning, 25 (1), 6-22.
  • Lang, D. L., (1992), Organizational Culture And Commitment, Human Resource Development Quartely, 3 (2), 191-196
  • La Rocco, J. M., House, J. S. ve French, J. R. P. , (1980), Social Support, Occupational Stress, and Health, Journal of Health and Social Behavior, 21 (3), 202-218
  • Likert, R. (1967), The Human Organization: Its Management And Value, New York: Harper and Row.
  • Lowry, D. S., Simon, A. ve Kimberley, N. (2002), Toward İmproved Employment Relations Practices of Casual Employees in the New South Wales Registered Clubs Industry, Human Resource Development Quarterly, 13 (1), 53–69.
  • Martinez, M. ve diğ., (2009), Measurıng the Effects of Interpersonal Training for the Workforce, Online Journal of Workforce Education and Development, 3 (4)
  • McSherry, M. ve Taylor, P., (1994), Supervisory Support for The Transfer Of Team-Building Training, The International Journal of Human Resource Management, 5 (1), 107-119
  • Newman, A., Thanacoody, R. ve Hui, W., (2011), The Impact of Employee Perceptions of Training On Organizational Commitment and Turnover Intentions: A Study of Multinationals in the Chinese Service Sector, The International Journal of Human Resource Management, 22 (8), 1765-1787
  • Olaniyan, D.A. ve Okemakinde, T., (2008), Human Capital Theory: Implication for Educational Development, Pakistan Journal of Social Sciences, 5 (5), 479-483
  • Owens, P. L., (2006), One More Reason Not to Cut Your Training Budget. The Relationship Between Training and Organizational Outcomes, Public Personnel Management, 35 (2), 163-171
  • Pahuja, S., Dalal, R.C., (2012), Achieving Competitive Advantage Through HR Practices: A Case Study, Journal of Strategic Human Resource Management, 1 (2), 35-43
  • Philips, J. J., (1996), How much is the training worth?, Training and Development, 50 (4), 20-24 Prıce, A., (1997), Human Resources Management In A Business Context, International Thomson Publishing, London
  • Purcell, J. ve Hutchinson, S., (2007), Front‐Line Managers as Agents in the HRM‐Performance Causal Chain: Theory, Analysis and Evidence, Human Resource Management Journel, 17 (1), 3-20
  • Ramlall, S., (2004), A Review of Employee Motivation Theories and their Implications for Employee Retention within Organizations, The Journal of American Academy of Business, 5, 52-63
  • Salas, E. ve. Cannon-Bowers, J. A., (2001), The Science of Training: A Decade of Progress, Annual Review of Psychology, 52 (1), 471–99
  • Salas, E. ve arkadaşları, (2005), Using Simulation-Based Training to Improve Patient Safety: What Does It Take?, The Joint Commission Journal on Quality and Patient Safety, 31, (7), 363-371 Salas, E., Tannenbaum, S. I., Cannon-Bowers, J.A. ve Mathieu, J.E., (1991), Meeting Trainees' Expectations: The Influence of Training Fulfillment on the Development of Commitment, Self-Efficacy, and Motivation, Journal of Applied Psychology, 76 (6), 759-769
  • Schmidt, S. W., (2007), The Relationship Between Satisfaction with Workplace Training and Overall Job Satisfaction, Human Resource Development Quarterly, 18 (4), 481–498
  • Schuler, R.S. ve MacMillan, I. C., (1984), Gaining Competitive Advantage through Human Resource Management Practices, Human Resource Management, 23 (3), 241-255
  • Shawve, J. D., Delery, J. E., Jenkins Jr., G. D. ve Gupta, N., (1998), An Organization-Level Analysis of Voluntary and Involuntary Turnover, The Academy of Management Journal, 41 (5), 511-525
  • Swanson, R. A. (2001), Assessing the Financial Benefits of Human Resource Development. Cambridge. Perseus
  • Subaşı, S. (2018). ‘Eğitim Etkinliğinin Uygulanması ile Örgütsel ve Bireysel Performans Arasındaki İlişkide Yönetici Desteğinin Aracı Rolü’. (Yüksek lisans tezi). Yıldız Teknik Üniversitesi/Sosyal Bilimler Enstitüsü, İstanbul.
  • Tannenbaum, S.I. ve Yukl, G., (1992), Training and development in work organizations, Annual Review of Psychology, 43 (1), 399-441
  • Tharenou P., Saks, A.M. ve Moore, C., (2007), A Review and Critique of Research on Training and Organizational-Level Outcomes, Hum. Resour. Manag. Rev, .17 (3), 251–73
  • Thomas, A. ve Singh, N., (2013), Mexus: Adding Strategic Perspective To Education and Training, Journal of Strategic Human Resource Management, 2 (2), 28-34.
  • Topno, H., (2012), Evaluation of Training and Development: An Analysis of Various Models, Journal of Business and Management, 5 (2), 16-22
  • Tymon Jr, W.G., Doh, J.P. ve Stumpf, S.A., (2010), Exploring talent management in India: The neglected role of intrinsic rewards, Journal of World Business, 45 (2), 109-121
  • Anonymous. (2001). What drives employee satisfaction? Community Banker, 10(7): 42-43
Toplam 65 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Özel Eğitim ve Engelli Eğitimi
Bölüm Araştırma Makaleleri
Yazarlar

Seray Subaşı 0000-0003-4704-9373

Nihat Erdoğmuş 0000-0002-9328-1846

Yayımlanma Tarihi 23 Haziran 2023
Gönderilme Tarihi 7 Aralık 2021
Kabul Tarihi 4 Nisan 2023
Yayımlandığı Sayı Yıl 2023

Kaynak Göster

APA Subaşı, S., & Erdoğmuş, N. (2023). Örgütlerde Eğitim ve Geliştirmenin Performansa Etkisi ve Yönetici Desteğinin Rolüne Yönelik Literatür İncelemesi. Akademik Platform Eğitim Ve Değişim Dergisi, 6(1), 1-20. https://doi.org/10.55150/apjec.1032399

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