A FIELD STUDY ON IN-SERVICE TRAINEES’ SELF-EVALUATION AND THEIR EXPECTATIONS FROM LIFE IN THE SERVICE SECTOR
Öz
Office workers’ need for self-evaluation begins with self-recognition. An employee’s self-recognition requires above all an awareness of his or her beliefs, attitudes, behaviours, skills, and competence as well as raising this awareness. Office workers’ personal development depends on psychological self-recognition, coping with worries and anxieties, recognizing their emotions and managing their anger, confidence, commitment to moral values, efficient time management, and planning their future. This study aims to reveal in-service trainees’ self-evaluation and their expectations from life as well as their target-setting. It has been carried out to discover the awareness levels of personal development, selfevaluation, and target-setting of those working in the ‘revenues’ and ‘expense’ departments of the institution which has successfully completed the ‘Professional Training Course’ organized by the Ministry of Finance. To this end, an optional survey was administered to the control group in the Professional Training Course. The research outlines the relevant tendencies of the participants in the professional training course, focuses on a comparison of those working in two separate departments of the same institution as well as on their targets and expectations, and finally makes some necessary suggestions
Anahtar Kelimeler
Office, Office Workers, Information, Self-evaluation, Creativity
Kaynakça
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