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İNŞAAT PROJELERİNDE ETKİN PAYDAŞ YÖNETİMİNİ ENGELLEYEN FAKTÖRLERİN BELİRLENMESİ

Yıl 2025, Cilt: 4 Sayı: 2, 152 - 180, 31.12.2025

Öz

İnşaat sektörü, küresel ekonominin temel bileşenlerinden biri olup birçok alt sektörü kapsayan geniş bir endüstridir. Türkiye gibi gelişmekte olan ülkelerde inşaat sektörü, ekonomik büyümeye önemli katkılar sağlamaktadır. Bu sektör, yüksek istihdam kapasitesi, proje bazlı çalışma yapısı, yüksek sermaye gereksinimi ve yüksek risk içermesinin yanı sıra çok sayıda paydaşın ve sürecin bir arada yönetildiği dinamik bir yapıya sahiptir. Bu nedenle, inşaat projelerinde etkin paydaş yönetimi büyük önem taşımaktadır. Bu bağlamda, etkin paydaş yönetimi, inşaat projelerinin başarısını doğrudan etkileyen kritik bir faktör olarak öne çıkmaktadır. Belirtilen nedenle, Türk inşaat sektöründe faaliyet gösteren şirketler için paydaş yönetimi stratejileri büyük önem taşımaktadır. Ancak, bu stratejilerin etkili bir şekilde belirlenebilmesi için etkin paydaş yönetimini engelleyen faktörlerin tespit edilmesi gerekmektedir. Bu çalışmanın amacı, Türk inşaat sektöründeki paydaşların, paydaş yönetimiyle ilgili yaşadıkları sorunları belirleyerek etkin paydaş yönetimini engelleyen faktörleri ortaya koymak, bu faktörlerin oluşum sıklıklarını tespit etmek ve önem derecelerini belirlemektir. Bu amaç doğrultusunda, sistematik literatür taraması sonucunda yapı üretim sürecinde etkin paydaş yönetimini engelleyen 69 olası kriter belirlenmiş ve bu kriterlerle anket formu oluşturulmuştur. Hazırlanan anket, Türk inşaat sektöründe aktif olarak görev yapan ve önemli birer paydaş olan mimar, inşaat mühendisi, malzeme tedarikçisi ve müteahhitlerden oluşan örneklem grubuna çevrimiçi ve yüz yüze uygulanmıştır. Araştırma kapsamında, ülke genelinde 164 proje paydaşından veri toplanmış ve elde edilen verilere nicel analizler uygulanmıştır. Yapılan analizler sonucunda inşaat projelerinde etkin paydaş yönetimini engelleyen faktörler belirlenmiştir. Bu faktörlerin sıklık ve önem derecelerinin ortaya konulması, paydaş yönetiminde yaşanan sorunların minimize edilmesine katkı sağlayacak ve inşaat projelerinde daha başarılı ve sürdürülebilir bir yönetim sürecinin oluşturulmasına olanak tanıyacaktır.

Kaynakça

  • Abdul Rafeh, M., 2023. Sustainable Stakeholder Management in Construction Projects. International Journal of Project Management, 41(7): 883-893. https://doi.org/10.1016/j.ijproman.2023.03.002
  • AL-Fadhali, M., 2022. Improving Communication in Construction Projects for Better Performance. International Journal of Construction Management, 12(1): 56-70. https://doi.org/10.1080/15623599.2022.1819520
  • Ali, H., ve Haapasalo, H. (2023). Stakeholder Conflict Management in Large Construction Projects. International Journal of Project Management, 41(3): 417-428. https://doi.org/10.1016/j.ijproman.2022.11.004
  • Ali, M., Ur Rehman, S., Qadeer, A., 2025. Fulfilling Stakeholder Needs and Concerns: A Path to Satisfaction in Construction Projects. Construction Technologies and Architecture, 17: 73-80.
  • Al Nahyan, M., Al-Shehhi, A., Al-Mansoori, H., 2019. Risk Analysis in Stakeholder Management for Construction Projects. Journal of Construction Engineering and Management, 145(6): 04019046. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001732
  • Aslan, E., 2018. Sistematik Literatür Taraması (SLT): Yöntem ve Uygulama. Akademik Araştırmalar Dergisi, 14(2): 35-52.
  • Assaf, S., Al-Hejji, S., 2006. Measuring the Performance of Construction Projects: The Relative Importance Index Method. International Journal of Project Management, 24(2): 131-137. https://doi.org/10.1016/j.ijproman.2005.10.003 Assaf, J., 1991. Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1): 99-120.
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  • Bourne, L., Walker, D. H. T., 2005. The Role of Top Management in Achieving Project Success. International Journal of Project Management, 23(3): 175-182. https://doi.org/10.1016/j.ijproman.2004.09.004 Brammer, S., Millington, A., 2004. The Development of Corporate Charitable Contributions in the UK: A Stakeholder Analysis. Journal of Management Studies, 41(8): 1411–34.
  • Brown, M. W., Jackson, D. N., Charnov, E. L., 1999. Statistical Methods for the Analysis of Skewed and Kurtotic Data. Journal of Statistical Methods, 34(2): 55-67. https://doi.org/10.1016/S0010-0285(99)00007-6
  • Bryson J.M., 2004. What to do when stakeholders matter. Pub Manag Rev. 6:21 53.
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  • Chan, A., Chan, A.P.L., 2004. Key Performance Indicators For Measuring Construction Success. Benchmarking: An International Journal, 11(2): 203–21.
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Identification of Factors Hindering Effective Stakeholder Management in Construction Projects

Yıl 2025, Cilt: 4 Sayı: 2, 152 - 180, 31.12.2025

Öz

The construction sector is one of the fundamental components of the global economy and represents a vast industry encompassing numerous sub-sectors. The construction sector in developing countries like Turkey significantly contributes to economic growth. This sector is characterized by high employment capacity, project-based work structure, high capital requirements, and high risks, as well as the necessity to manage multiple stakeholders and processes simultaneously within a dynamic framework. Therefore, effective stakeholder management is of great importance in construction projects. In this context, effective stakeholder management emerges as a critical factor that directly influences the success of construction projects. For this reason, stakeholder management strategies are highly significant for companies operating in the Turkish construction sector. However, to establish these strategies effectively, it is essential to identify the factors that hinder effective stakeholder management.This study aims to identify the problems faced by stakeholders in the Turkish construction sector regarding stakeholder management, determine the factors that impede effective stakeholder management, assess the frequency of their occurrence, and evaluate their significance. To achieve this objective, a systematic literature review was conducted, identifying 69 potential criteria that hinder effective stakeholder management in the construction process. Based on these criteria, a survey form was developed. The survey was administered online and face-to-face to a sample group of architects, civil engineers, material suppliers, and contractors, all actively participating as key stakeholders in the Turkish construction sector. Data were collected from 164 project stakeholders across the country as part of the research, and quantitative analyses were applied to the obtained data. The studies identified the factors that hinder effective stakeholder management in construction projects. Revealing these factors' frequency and significance levels will minimize stakeholder management issues and enable a more prosperous and sustainable management process in construction projects.

Kaynakça

  • Abdul Rafeh, M., 2023. Sustainable Stakeholder Management in Construction Projects. International Journal of Project Management, 41(7): 883-893. https://doi.org/10.1016/j.ijproman.2023.03.002
  • AL-Fadhali, M., 2022. Improving Communication in Construction Projects for Better Performance. International Journal of Construction Management, 12(1): 56-70. https://doi.org/10.1080/15623599.2022.1819520
  • Ali, H., ve Haapasalo, H. (2023). Stakeholder Conflict Management in Large Construction Projects. International Journal of Project Management, 41(3): 417-428. https://doi.org/10.1016/j.ijproman.2022.11.004
  • Ali, M., Ur Rehman, S., Qadeer, A., 2025. Fulfilling Stakeholder Needs and Concerns: A Path to Satisfaction in Construction Projects. Construction Technologies and Architecture, 17: 73-80.
  • Al Nahyan, M., Al-Shehhi, A., Al-Mansoori, H., 2019. Risk Analysis in Stakeholder Management for Construction Projects. Journal of Construction Engineering and Management, 145(6): 04019046. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001732
  • Aslan, E., 2018. Sistematik Literatür Taraması (SLT): Yöntem ve Uygulama. Akademik Araştırmalar Dergisi, 14(2): 35-52.
  • Assaf, S., Al-Hejji, S., 2006. Measuring the Performance of Construction Projects: The Relative Importance Index Method. International Journal of Project Management, 24(2): 131-137. https://doi.org/10.1016/j.ijproman.2005.10.003 Assaf, J., 1991. Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1): 99-120.
  • Bourne, L., 2005. Project Relationship Management and the Stakeholder Circle™. PhD Thesis, RMIT University.
  • Bourne L., Walker D.H.T., 2005. Visualizing and Mapping Stakeholder Influence. Manag Dec. 43:649 660.
  • Bourne, L., Walker, D. H. T., 2005. The Role of Top Management in Achieving Project Success. International Journal of Project Management, 23(3): 175-182. https://doi.org/10.1016/j.ijproman.2004.09.004 Brammer, S., Millington, A., 2004. The Development of Corporate Charitable Contributions in the UK: A Stakeholder Analysis. Journal of Management Studies, 41(8): 1411–34.
  • Brown, M. W., Jackson, D. N., Charnov, E. L., 1999. Statistical Methods for the Analysis of Skewed and Kurtotic Data. Journal of Statistical Methods, 34(2): 55-67. https://doi.org/10.1016/S0010-0285(99)00007-6
  • Bryson J.M., 2004. What to do when stakeholders matter. Pub Manag Rev. 6:21 53.
  • Carroll, A. B., Shabana, K. M., 2010. The Business Case For Corporate Social Responsibility: A Review Of Concepts, Research and Practice. International Journal of Management Reviews, 12(1): 85-105.
  • Chan, A., Chan, A.P.L., 2004. Key Performance Indicators For Measuring Construction Success. Benchmarking: An International Journal, 11(2): 203–21.
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  • Love, P. E. D., Irani, Z., Edwards, D. J., 2002. A Novel Approach to Project Management Performance Evaluation. Construction Management and Economics, 20(7): 621-631. https://doi.org/10.1080/01446190210138118
  • Love, P. E. D., Irani, Z., Standing, C., 2000. Project Management Failure: The Case of the Brisbane Airport. International Journal of Project Management, 18(3): 145-156. https://doi.org/10.1016/S0263-7863(99)00053-X
  • McAllister, D. J., 2013. Interpersonal Trust and Organizational Context in Construction Projects. Project Management Journal, 44(4): 34-45. https://doi.org/10.1002/pmj.21312
  • Menoka Bal, R. 2013. The Impact of Effective Communication on Project Performance. Project Management Journal, 44(2): 43-57. https://doi.org/10.1002/pmj.21341
  • Muhamad, N. H., & Zaini, M. A. A. M. (2022). Practices to Maintain Smooth Relationships Between Main Contractors and Subcontractors in the Malaysian Construction Industry. Journal of Academic Research in Business and Social Sciences, 12(8), 818-829.
  • Mok, K. Y., Shen, G. Q., Yang, J., 2015. The Influence of Stakeholders on Project Success in the Construction Industry. International Journal of Project Management, 33(3): 585-597. https://doi.org/10.1016/j.ijproman.2014.06.003
  • Mok, K. Y., Shen, G. Q., Yang, J., 2017. Stakeholder Management in Construction Projects: A Systematic Review. International Journal of Project Management, 35(2): 173-184. https://doi.org/10.1016/j.ijproman.2016.11.004
  • Molwus, A., 2016. Construction Stakeholder Management and Its Implications. Journal of Construction Engineering and Management, 142(8): 04016045. https://doi.org/10.1061/(ASCE)CO.1943-7862.0001139
  • Najib, N. H., Ismail, S., Che Amat, R., Durdyev, S., Konečná, Z., Chofreh, A. G., Klemeš, J. J., 2022. Stakeholders’ Impact Factors of the COVID-19 Pandemic on Sustainable Mixed Development Projects: A Systematic Review and Meta-Analysis. Sustainability, 14(16): 10418.
  • Nguyen, T., 2020. Impact of Stakeholder Management on Project Success. Journal of Project Management, 35(2): 89-103. https://doi.org/10.1016/j.jproman.2019.06.004
  • Okoye, P., Odesola, I., 2020. Developing a Conceptual Model for Antecedents of Resistance to Change Towards Sustainable Construction Practices. International Journal of Sustainable Development & World Policy, 9(1): 72-90. https://doi.org/10.18488/journal.26.2020.91.72.90
  • Olander S., 2007. Stakeholder Impact Analysis in Construction Project Management, Construction Management and Economics, 25(3):277-287.
  • Olander, S., Landin, A. 2005. Evaluation of Stakeholder Influence in the Implementation of Construction Projects. International Journal of Project Management, 23(4): 321–8.
  • Olander, S. Landin, A., 2008. A Comparative Study of Factors Affecting the External Stakeholder Management Process. Construction Management and Economics, 26(6): 553–61.
  • Oppong, G. D., Chan, A. P., Dansoh, A., 2017. A Review of Stakeholder Management Performance Attributes in Construction Projects. International Journal of Project Management, 35(6): 1037-1051.
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  • Rowley, T. J., 1997. Moving Beyond Dyadic Ties: A Network Theory of Stakeholder Influences. Academy of Management Review, 22(4): 887-910. https://doi.org/10.5465/amr.1997.9711022107
  • Sanda, M., 2022. Stakeholder Engagement in Large Construction Projects: A Case Study. International Journal of Project Management, 40(5): 640-652. https://doi.org/10.1016/j.ijproman.2022.04.004
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  • Taimu, M., Awuzie, B., Ngowi, A., 2020. Success Factors for Effective Contractor-led Stakeholder Relationship Management: Perspectives from the Botswana Construction Industry. In MATEC Web of Conferences, 312: 02014. EDP Sciences.
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  • Yang, J., Zhang, W., 2020. Construction Stakeholder Management and Project Performance. Journal of Project Management, 39(3):456-468. https://doi.org/10.1016/j.jproman.2020.01.002 Yang, J., Liu, S., 2011. Analysis of Stakeholder Influence in Construction Projects. Construction Management and Economics, 29(2):167-180. https://doi.org/10.1080/01446193.2010.534909
  • Yıldırım, M., Çalışkan, İ., 2020. Kamu ve Özel Sektör Projelerinde Paydaş Yönetimi: Planlama, Bütçeleme ve Zamanlama Üzerindeki Etkiler. İnşaat Projeleri Yönetimi ve Uygulamaları, 17(2):101-121.
  • Yılmaz, M. Bakış, A., 2015. Sustainability in Construction Sector. Procedia-Soc. Behav. Sci. 195: 2253–2262.
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  • Zwikael, O., ve Smyrk, J., 2022. The Role of Project Stakeholders in Project Success. International Journal of Project Management, 40(9):1042-1053. https://doi.org/10.1016/j.ijproman.2022.06.001
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Toplam 89 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Mimarlık (Diğer)
Bölüm Araştırma Makalesi
Yazarlar

Emine Yüksel Deniz 0009-0001-6408-4114

Gülden Gümüşburun Ayalp 0000-0002-7989-5569

Gönderilme Tarihi 25 Mart 2025
Kabul Tarihi 30 Aralık 2025
Yayımlanma Tarihi 31 Aralık 2025
Yayımlandığı Sayı Yıl 2025 Cilt: 4 Sayı: 2

Kaynak Göster

APA Yüksel Deniz, E., & Gümüşburun Ayalp, G. (2025). İNŞAAT PROJELERİNDE ETKİN PAYDAŞ YÖNETİMİNİ ENGELLEYEN FAKTÖRLERİN BELİRLENMESİ. Akdeniz University Journal of the Faculty of Architecture, 4(2), 152-180.
AMA Yüksel Deniz E, Gümüşburun Ayalp G. İNŞAAT PROJELERİNDE ETKİN PAYDAŞ YÖNETİMİNİ ENGELLEYEN FAKTÖRLERİN BELİRLENMESİ. AUJFA. Aralık 2025;4(2):152-180.
Chicago Yüksel Deniz, Emine, ve Gülden Gümüşburun Ayalp. “İNŞAAT PROJELERİNDE ETKİN PAYDAŞ YÖNETİMİNİ ENGELLEYEN FAKTÖRLERİN BELİRLENMESİ”. Akdeniz University Journal of the Faculty of Architecture 4, sy. 2 (Aralık 2025): 152-80.
EndNote Yüksel Deniz E, Gümüşburun Ayalp G (01 Aralık 2025) İNŞAAT PROJELERİNDE ETKİN PAYDAŞ YÖNETİMİNİ ENGELLEYEN FAKTÖRLERİN BELİRLENMESİ. Akdeniz University Journal of the Faculty of Architecture 4 2 152–180.
IEEE E. Yüksel Deniz ve G. Gümüşburun Ayalp, “İNŞAAT PROJELERİNDE ETKİN PAYDAŞ YÖNETİMİNİ ENGELLEYEN FAKTÖRLERİN BELİRLENMESİ”, AUJFA, c. 4, sy. 2, ss. 152–180, 2025.
ISNAD Yüksel Deniz, Emine - Gümüşburun Ayalp, Gülden. “İNŞAAT PROJELERİNDE ETKİN PAYDAŞ YÖNETİMİNİ ENGELLEYEN FAKTÖRLERİN BELİRLENMESİ”. Akdeniz University Journal of the Faculty of Architecture 4/2 (Aralık2025), 152-180.
JAMA Yüksel Deniz E, Gümüşburun Ayalp G. İNŞAAT PROJELERİNDE ETKİN PAYDAŞ YÖNETİMİNİ ENGELLEYEN FAKTÖRLERİN BELİRLENMESİ. AUJFA. 2025;4:152–180.
MLA Yüksel Deniz, Emine ve Gülden Gümüşburun Ayalp. “İNŞAAT PROJELERİNDE ETKİN PAYDAŞ YÖNETİMİNİ ENGELLEYEN FAKTÖRLERİN BELİRLENMESİ”. Akdeniz University Journal of the Faculty of Architecture, c. 4, sy. 2, 2025, ss. 152-80.
Vancouver Yüksel Deniz E, Gümüşburun Ayalp G. İNŞAAT PROJELERİNDE ETKİN PAYDAŞ YÖNETİMİNİ ENGELLEYEN FAKTÖRLERİN BELİRLENMESİ. AUJFA. 2025;4(2):152-80.