Spor Yöneticilerinin Duygusal Emek ve Algılanan Stres Düzeyleri Arasındaki İlişkinin İncelenmesi

Öz

Bu araştırmada spor yöneticilerinin duygusal emek düzeyleri ile algıladıkları stres arasındaki ilişki incelenmiştir. Çalışma grubu, 2019-2020 basketbol sezonunda görev yapan 225 spor yöneticisinden oluşmaktadır. Veri toplama sürecinde Basım ve Beğenirbaş tarafından Türkçeye uyarlanan Duygusal Emek Ölçeği ile Baltaş ve arkadaşlarının (1998) Türkçeye kazandırdığı Algılanan Stres Düzeyi Ölçeği kullanılmıştır. Verilerin analizinde parametrik testlerden ANOVA, parametrik olmayan testlerden Kruskal-Wallis H ve Mann-Whitney U testleri uygulanmış; puanlar arasındaki ilişkileri incelemek için Spearman Brown Korelasyon testi tercih edilmiştir. Sonuçlara göre spor yöneticilerinin %53,2'si orta düzeyde stres yaşamaktadır. Analizler, erkek yöneticilerin yüzeysel rol yapma puanlarının kadınlara göre anlamlı düzeyde daha yüksek olduğunu göstermektedir. Bekâr spor yöneticilerinin duygusal emek düzeyleri ise evli yöneticilerden daha yüksektir. Duygusal emek ile algılanan stres düzeyi arasında düşük düzeyde pozitif ve anlamlı bir ilişki bulunmuştur. Bu bulgu, duygusal emek düzeyinin artmasının stres algısında da belirli bir artışa yol açabileceğine işaret etmektedir. Erkek yöneticiler daha sık yüzeysel rol yapma eğilimindeyken, kadın yöneticilerin samimi davranışlar sergileme konusunda daha yüksek puan aldığı görülmüştür.

Anahtar Kelimeler

• Duygu
• Emek
• Duygusal Emek
• Stres

Etik Beyan

Bu araştırma Atatürk Üniversitesi Spor Bilimleri Fakültesi Birim Etik Kurulu'nun 12.06.2018 tarihli kararı ile onaylanmıştır.

Investigating the Relationship Between Emotional Labor and Perceived Stress Levels of Professional Sports Managers in Turkish Basketball Leagues

Öz

In this study, the relationship between emotional labour levels of sport managers and the stress they perceive was examined. The study group consists of 225 sport managers working in the 2019-2020 basketball season. In the data collection process, the Emotional Labour Scale adapted into Turkish by Basım and Beğenirbaş and the Perceived Stress Level Scale introduced into Turkish by Baltaş et al. (1998). In the analysis of the data, ANOVA from parametric tests, Kruskal-Wallis H and Mann-Whitney U tests from nonparametric tests were applied; Spearman Brown Correlation test was preferred to examine the relationships between the scores. According to the results, 53.2% of the sport managers experience moderate stress. The analyses show that the superficial acting scores of male managers are significantly higher than female managers. Emotional labour levels of single sport managers are higher than married managers. A low level positive and significant relationship was found between emotional labour and perceived stress level. This finding indicates that an increase in emotional labour level may lead to a certain increase in stress perception. While male managers tended to act superficially more often, female managers scored higher on displaying sincere behaviours.

Anahtar Kelimeler

• Emotion
• Labor
• Emotional Labor
• Stress

Etik Beyan

This research was approved by the decision of Atatürk University Faculty of Sports Sciences Unit Ethics Committee on 12.06.2018.

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