Örgütsel Sessizlik Olgusu ve Örgütlere Olan Etkisi: Kavramsal Bir Çerçeve

Yıl 2024, , 24 - 32, 30.04.2024

Can Biçer

https://doi.org/10.38057/bifd.1455461

Öz

Bu kavramsal araştırma makalesinin konusu örgütsel sessizliktir ve örgütlere olan etkilerine odaklanmaktadır. Sessizlik örgütlerde yaygın görülmesine rağmen alan yazında nedenleri, etkisi ve ana bileşenleri hakkında çok fazla araştırma bulunmamaktadır. Bu nedenle bu çalışmanın amacı örgütsel sessizlik olgusunu irdelemek ve çalışanların örgütlerde neden sessiz kalmayı tercih ettikleri üzerine gelecekteki araştırmacılara rehberlik edebilecek bir başlangıç oluşturmaktır. Çalışanların hem örgütsel sorunlarla ilgili hem de karar alma süreçlerinde fikirlerini özellikle kasıtlı olarak dile getirmemeleri iş akışını bozmaktadır ve gerekli önlemler alınmaması halinde örgütsel seviyeye çıkabilir ve sonucunda çalışanların performansını ve motivasyonunun olumsuz yönde etkilemekle kalmaz, aynı zamanda beklenmedik büyük mali yüklere yol açabilir. Ayrıca, çalışanı en değerli varlık olarak gören ve şimdilerde insan kaynağını merkeze alan güncel yönetim yaklaşımlarıyla da çelişmektedir. Sonuç olarak, bu çalışma örgütsel sessizlik olgusunu hakkında yapılmış olan çalışmalar ışığında kavramsal bir çerçeve sunmakta neden olabileceği etkileri hakkında bir bakış açısı ortaya koymakta ve örgütlerdeki olumsuz etkilerinin azaltılması konusunda çözüm önerilerinde bulunmaktadır.

Anahtar Kelimeler

Sessizlik, Örgütsel Sessizlik, Psikolojik Güvenlik

Organizational Silence Phenomenon and Its Effects on Organizations: A Conceptual Framework

Öz

The subject of this conceptual research study is organizational silence and focuses on its effects on organizations. Although silence is common in organizations, there is not much research in the literature about its causes, effects and main components. Therefore, the aim of this study is to examine the phenomenon of organizational silence and to create a beginning that can guide future researchers on why employees prefer to remain silent in organizations. Employees' deliberate reluctance to express their opinions both regarding organizational problems and through decision-making processes disrupts the workflow and, if required precautions are not taken, it may escalate to the organizational level and, as a result, it will not only negatively affect the performance and motivation of employees but also lead to unexpected huge financial burdens. In addition, it contradicts both current management approaches that consider employees as the most valuable asset and today's human resources view, which puts the employees right in the center. As a result, this study offers a conceptual framework in the light of studies on the phenomenon of organizational silence, reveals a perspective on the effects it may cause, and suggests solutions to reduce its negative effects in organizations.

Anahtar Kelimeler

Silence, Organizational Silence, Psychological Safety

Kaynakça

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