Araştırma Makalesi
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Examining the Relationship Between Women’s Brand Loyalty to Small Household Appliances and Their Utilitarian and Hedonic Consumption Tendencies

Yıl 2025, Cilt: 9 Sayı: 2, 221 - 239, 29.12.2025
https://doi.org/10.33399/biibfad.1560175
https://izlik.org/JA25MU36DG

Öz

The study aimed to measure the utilitarian and hedonistic tendencies of women's brand loyalty in purchasing small household appliances. Within the scope of the study, data were collected through face-to-face surveys, with convenience sampling employed as the sampling method. The final sample comprised 404 women residing in the central district of Düzce. Exploratory and confirmatory factor analyses conducted for the hedonic consumption scale in the study revealed that the scale was perceived by the participants as a three-dimensional structure, namely gratification, socialization and value-oriented. Factor analyses conducted for the brand loyalty and utilitarian consumption scales showed that both variables exhibited a single-factor structure. The path analysis results, which were conducted using structural equation modeling in order to test the hypotheses developed within the framework of the research model, revealed that brand loyalty had a significant and positive effect on all sub-dimensions of hedonic consumption. On the other hand, it was concluded that socialization and value-oriented consumption, which are sub-dimensions of hedonic consumption, had a significant positive effect on utilitarian consumption, while the other sub-dimension of hedonic consumption, gratification-oriented consumption, had a significant but negative effect.

Kaynakça

  • Akturan, U. (2010). Hedonik tüketim eğiliminin plansız satın alma eğilimi üzerindeki etkisinin belirlenmesi. Öneri Dergisi, 9(33), 109-116.
  • Alam, M.M.D., Babu, M.M., Noor, N.A.M., Rahman, S.A. & Alam, M.Z. (2020). Millennials’ preference of hedonic value over utilitarian value: Evidence from a developing country. Strategic Change, 29(6), 649- 663.
  • Alic, A. & Kadrić, A. (2024). Effects of compulsive buying on debt avoidance and self-esteem: Can brand addiction serve as a socially responsible mediator?. Strategic Management-International Journal of Strategic Management and Decision Support Systems in Strategic Management, 29 ,39-60
  • Allen, C.T., Machleit, K.A. & Kleine, S.S. (1992). A comparison of attitudes and emotions as predictors of behavior at diverse levels of behavioral experience. Journal of Consumer Research, 18(4), 493- 504.
  • Altunışık, R. & Çallı, L. (2004). Plansız alışveriş ve hazcı tüketim davranışları üzerine bir araştırma: Satın alma karar sürecinde bilgi kullanımı. 3. Ulusal Bilgi, Ekonomi ve Yönetim Kongresi, Eskişehir, 231-239.
  • Arnold, M.J., & Reynolds, K.E. (2003). Hedonic shopping motivations. Journal of Retailing, 79(2), 77-95.
  • Aslım Bilge, H. (2014). Hedonik tüketimde tüketici motivasyonları: bir model önerisi. (Yayımlanmamış Doktora Tezi), Ege Üniversitesi, İzmir.
  • Babin, B.J., Darden, W.R. & Griffin, M. (1994). Work and/or fun: measuring hedonic and utilitarian shopping value. Journal of Consumer Research, 20(4), 644–656. https://doi.org/10.1086/209376
  • Bloch, P.H., & Richins, M.L. (1983). Shopping without purchase: An investigation of consumer browsing behaviour. Association for Consumer Research, 10, 389-393.
  • Boyle, P.J. & Lathrop, E.S. (2009) Are consumers’ perceptions of price–quality relationships well calibrated? International Journal of Consumer Studies, 33, 58–63.
  • Büyüköztürk, Ş. (2007). Sosyal bilimler için veri analizi el kitabı: istatistik, araştırma deseni, spss uygulamaları ve yorum. 7. Baskı, Ankara: Pegem Akademi Yayıncılık.
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  • Chen, Y. & Dholakia, R.R. (2014). Product redesign decisions: Adding hedonic, utilitarian or both features? College of Business Administration, University of Rhode Island, Working Paper Series, (15), 1-38.
  • Chen, Y.S. (2008) The driver of green innovation and green image–green core competence. Journal of Business Ethics, 81, 531–543.
  • Cheng, Z.H., Chang, C.T. & Lee, Y.K. (2020). Linking hedonic and utilitarian shopping values to consumer skepticism and green consumption: The roles of environmental involvement and locus of control. Review of Managerial Science, 14, 61–85.
  • Chitturi, R., Raghunathan, R. & Mahajan, V. (2008). Delight by design: The role of hedonic versus utilitarian benefits. Journal of Marketing, 72(3), 48-63. https://doi.org/10.1509%2FJMKG.72.3.048
  • Coley, A.L. (2002). Affective and cognitive processes involved in impulse buying. (Unpublished Master’s Thesis), The University of Georgia, Athens.
  • Cottet, P., Lichtlé, M.C. & Plichon, V. (2006). The role of value in services: a study in a retail environment. Journal of Consumer Marketing, 23(4), 219-227. https://doi.org/10.1108/07363760610674347
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  • Çelik, S. (2009). Hazsal ve faydacı tüketim. İstanbul: Derin Yayınları.
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Kadınların Küçük Ev Aletlerine Yönelik Marka Bağımlılığının Faydacı ve Hedonik Tüketim Eğilimleri ile İlişkisinin İncelenmesi

Yıl 2025, Cilt: 9 Sayı: 2, 221 - 239, 29.12.2025
https://doi.org/10.33399/biibfad.1560175
https://izlik.org/JA25MU36DG

Öz

Araştırma, kadınların küçük ev aletleri satın almada marka bağımlılığının faydacı ve hazcı eğilimlerini ölçmeyi amaçlamıştır. Araştırma kapsamında veri toplama yöntemi olarak yüz yüze anket tekniği, örnekleme yöntemi olarak ise kolayda örnekleme kullanılmıştır. Veriler, Düzce il merkezinde ikamet eden 404 kadından elde edilmiştir. Araştırmada hedonik tüketim ölçeğine yönelik yapılan açımlayıcı ve doğrulayıcı faktör analizleri, ölçeğin katılımcılar tarafından haz, sosyalleşme ve değer odaklı tüketim olmak üzere üç boyutlu bir yapı olarak algılandığını ortaya koymuştur. Marka bağımlılığı ve faydacı tüketim ölçeklerine yönelik yapılan faktör analizleri ise, her iki değişkenin de tek faktörlü bir yapı sergilediğini göstermiştir. Araştırma modeli çerçevesinde geliştirilen hipotezlerin test edilmesi amacıyla yapısal eşitlik modellemesi kullanılarak yapılan yol analizi sonuçları, marka bağımlılığının hedonik tüketimin tüm alt boyutları üzerinde anlamlı ve pozitif bir etkiye sahip olduğunu ortaya koymuştur. Diğer yandan hedonik tüketimin alt boyutlarından olan sosyalleşme ve değer odaklı tüketimin faydacı tüketim üzerinde anlamlı pozitif bir etkiye; hedonik tüketimin diğer alt boyutu olan haz odaklı tüketimin ise anlamlı fakat negatif bir etkiye sahip olduğu sonucuna ulaşılmıştır.

Etik Beyan

Bu çalışmanın tüm hazırlanma süreçlerinde etik kurallara uyulduğunu yazarlar beyan eder. Aksi bir durumun tespiti halinde BİİBFAD Dergisinin hiçbir sorumluluğu olmayıp, tüm sorumluluk çalışmanın yazarlarına aittir.

Teşekkür

Sayın Editör, Değerlendirmeleriniz için şimdiden teşekkür eder, iyi çalışmalar dileriz.

Kaynakça

  • Akturan, U. (2010). Hedonik tüketim eğiliminin plansız satın alma eğilimi üzerindeki etkisinin belirlenmesi. Öneri Dergisi, 9(33), 109-116.
  • Alam, M.M.D., Babu, M.M., Noor, N.A.M., Rahman, S.A. & Alam, M.Z. (2020). Millennials’ preference of hedonic value over utilitarian value: Evidence from a developing country. Strategic Change, 29(6), 649- 663.
  • Alic, A. & Kadrić, A. (2024). Effects of compulsive buying on debt avoidance and self-esteem: Can brand addiction serve as a socially responsible mediator?. Strategic Management-International Journal of Strategic Management and Decision Support Systems in Strategic Management, 29 ,39-60
  • Allen, C.T., Machleit, K.A. & Kleine, S.S. (1992). A comparison of attitudes and emotions as predictors of behavior at diverse levels of behavioral experience. Journal of Consumer Research, 18(4), 493- 504.
  • Altunışık, R. & Çallı, L. (2004). Plansız alışveriş ve hazcı tüketim davranışları üzerine bir araştırma: Satın alma karar sürecinde bilgi kullanımı. 3. Ulusal Bilgi, Ekonomi ve Yönetim Kongresi, Eskişehir, 231-239.
  • Arnold, M.J., & Reynolds, K.E. (2003). Hedonic shopping motivations. Journal of Retailing, 79(2), 77-95.
  • Aslım Bilge, H. (2014). Hedonik tüketimde tüketici motivasyonları: bir model önerisi. (Yayımlanmamış Doktora Tezi), Ege Üniversitesi, İzmir.
  • Babin, B.J., Darden, W.R. & Griffin, M. (1994). Work and/or fun: measuring hedonic and utilitarian shopping value. Journal of Consumer Research, 20(4), 644–656. https://doi.org/10.1086/209376
  • Bloch, P.H., & Richins, M.L. (1983). Shopping without purchase: An investigation of consumer browsing behaviour. Association for Consumer Research, 10, 389-393.
  • Boyle, P.J. & Lathrop, E.S. (2009) Are consumers’ perceptions of price–quality relationships well calibrated? International Journal of Consumer Studies, 33, 58–63.
  • Büyüköztürk, Ş. (2007). Sosyal bilimler için veri analizi el kitabı: istatistik, araştırma deseni, spss uygulamaları ve yorum. 7. Baskı, Ankara: Pegem Akademi Yayıncılık.
  • Campbell, C. (2000). Shopaholics, spendaholics, and the question of gender. In A. Benson (Ed.), I shop, therefore I am: compulsive buying and the search for self (pp. 57-75). New York: Aronson.
  • Chen, Y. & Dholakia, R.R. (2014). Product redesign decisions: Adding hedonic, utilitarian or both features? College of Business Administration, University of Rhode Island, Working Paper Series, (15), 1-38.
  • Chen, Y.S. (2008) The driver of green innovation and green image–green core competence. Journal of Business Ethics, 81, 531–543.
  • Cheng, Z.H., Chang, C.T. & Lee, Y.K. (2020). Linking hedonic and utilitarian shopping values to consumer skepticism and green consumption: The roles of environmental involvement and locus of control. Review of Managerial Science, 14, 61–85.
  • Chitturi, R., Raghunathan, R. & Mahajan, V. (2008). Delight by design: The role of hedonic versus utilitarian benefits. Journal of Marketing, 72(3), 48-63. https://doi.org/10.1509%2FJMKG.72.3.048
  • Coley, A.L. (2002). Affective and cognitive processes involved in impulse buying. (Unpublished Master’s Thesis), The University of Georgia, Athens.
  • Cottet, P., Lichtlé, M.C. & Plichon, V. (2006). The role of value in services: a study in a retail environment. Journal of Consumer Marketing, 23(4), 219-227. https://doi.org/10.1108/07363760610674347
  • Cui, C.C., Mrad, M. & Hogg, M.K. (2018). Brand addiction: exploring the concept and its definition through an experiential lens. Journal of Business Research, 87, 118-127. https://doi.org/10.1016/j.jbusres.2018.02.028
  • Çelik, S. (2009). Hazsal ve faydacı tüketim. İstanbul: Derin Yayınları.
  • Das, G., Agarwal, J., Malhotra, N.K. & Varshneya, G. (2019). Does brand experience translate into brand commitment?: A mediated-moderation model of brand passion and perceived brand ethicality. Journal of Business Research, 95, 479-490. https://doi.org/10.1016/j.jbusres.2018.05.026
  • Deligöz, K. & Kömeç, M. (2023). İntikam arzusu ve faydacı tüketimin affetme davranışı üzerindeki etkisi. İşletme Araştırmaları Dergisi, 15(1), 420-436.
  • Dittmar, H. & Drury, J. (2000). Self-image - Is it in the bag? A qualitative comparison between “ordinary” and “excessive” consumers. Journal of Economic Psychology, 21(2), 106-145. https://doi.org/10.1016/S0167-4870(99)00039-2 Dittmar, H., Long, K. & Meek, R. (2004). Buying on the internet: gender differences in on-line and conventional buying motivations. Sex Roles, 50, 423–444. https://doi.org/10.1023/B:SERS.0000018896.35251.c7
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  • Kop, A.E. (2008). Satın alma davranışında hedonik ve faydacı tüketimin ölçülmesi ile ilgili bir uygulama. (Yayımlanmamış Yüksek Lisans Tezi), Marmara Üniversitesi, İstanbul.
  • Kök, S.B., & Aksel, İ. (2016). İş hayatında nicel başarı tanımlamasına bir karşı duruş: Erdem ahlâkı yaklaşımı, (Ed. S. Sarı, A. H. Gencer, İ. Sözen), International Conference on Eurasian Economies 2016, Kaposvár – Hungary 29-31 August 2016, Beykent University Publications No: 115, 140-149.
  • Krejcie, R.V. & Morgan, D.W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607-610.
  • Ladeira, W.J., Nique, W.M., Pinto, D.C. & Borges, A. (2016). Running for pleasure or performance? How store attributes and hedonic product value influence consumer satisfaction. The International Review of Retail, Distribution and Consumer Research, 26(5), 502-520.
  • Larasatie, P., Handrito, R.P., Fitriastuti, T., & Sari, D.M. (2023). Who prefers legal wood: Consumers with utilitarian or hedonic shopping values?. Forests, 14(11), 2163.
  • Lee, S., & Kim, D.Y. (2018). The effect of hedonic and utilitarian values on satisfaction and loyalty of Airbnb users. International Journal of Contemporary Hospitality Management, 30(3), 1332-1351.
  • Lim, E.A.C., & Ang, S.H. (2008) Hedonic vs. utilitarian consumption: A cross-cultural perspective based on cultural conditioning. Journal of Business Research, 61, 225–232.
  • Lin, C.A., Wang, X. & Yang, Y. (2023). Sustainable apparel consumption: Personal norms, CSR expectations, and hedonic vs. utilitarian shopping value. Sustainability, 15(11), 9116.
  • Lord, F. M. (1980). Practical Applications of Item Response Theory. Hillsdale, NJ.
  • Mano, H., & Oliver, R.L. (1993). Assessing the dimensionality and structure of the consumption experience: Evaluation, feeling, and satisfaction. Journal of Consumer Research, 20(3), 451-466.
  • Marsh, H. W. (2012). Application of confirmatory factor analysis and structural equation modeling in sport and exercise psychology. In G. Tenenbaum & R. C. Eklund (Eds.), Handbook of sport psychology, (pp. 737–799). New Jersey, NJ: John Wiley & Sons.
  • Mehmood, K.K. & Hanaysha, J. (2015). The strategic role of hedonic value and utilitarian value in building brand loyalty: Mediating effect of customer satisfaction. Pakistan Journal of Social Sciences, 35(2), 1025- 1036.
  • Mrad, M. (2018). Brand addiction conceptual development. Qualitative Market Research: An International Journal, 21(1), 18-38. https://doi.org/10.1108/QMR-06-2016-0050
  • Mrad, M., & Cui, C.C. (2017). Brand addiction: Conceptualization and scale development. European Journal of Marketing, 51(11/12), 1938-1960. https://doi.org/10.1108/EJM-10-2016-0571
  • Mrad, M., & Cui, C.C. (2020). Comorbidity of compulsive buying and brand addiction: an examination of two types of addictive consumption. Journal of Business Research, 113(4), 399-408. https://doi.org/10.1016/j.jbusres.2019.09.023
  • Musnaini, Astuti, S.W., Sukoco, B.M., & Yacob, S. (2015). Effect of hedonic value and consumer knowledge on buying intention for luxury brand counterfeit products. International Conference, 3rd The Global Advanced Research Conference on Management and Business Studies, 1-11.
  • Nanda, A.P., Banerji, D., & Singh, N. (2023). Situational factors of compulsive buying and the well-being outcomes: what we know and what we need to know. Journal of Macromarketing, 43(3), 384-402. https://doi.org/10.1177/02761467231180091
  • Nikhashemi, S.R., Valaei, N., & Tarofder, A.K. (2017). Does brand personality and perceived product quality play a major role in mobile phone consumers’ switching behaviour? Global Business Review, 18(3), 108-127. https://doi.org/10.1177/0972150917693155
  • Nny, W.T.W., Singh, J.S.K., & Choudhary, Jyoti (2024) The impact of hedonic and utilitarian values, alongside psychological factors, on customer satisfaction and loyalty of female consumers, International Journal of Advanced Business Studies, 3(Special Issue), 73-92. DOI: https://doi.org/10.59857/IJABS.3912.
  • Olsen, S.O., Khoi, N.H., & Tuu, H.H. (2022). The ‘well-being’ and ‘ill-being’ of online impulsive and compulsive buying on life satisfaction: the role of self-esteem and harmony in life. Journal of Macromarketing, 42(1), 128-145. https://doi.org/10.1177/0276146721104
  • Otero-López, J.M. (2022). What do we know when we know a compulsive buying person? Looking at now and ahead. International Journal of Environmental Research and Public Health, 19(18), 11232. https://doi.org/10.3390/ijerph191811232
  • Picot-Coupey, K., Krey, N., Huré, E., & Ackermann, C.-L. (2021) Still work and/or fun? Corroboration of the hedonic and utilitarian shopping value scale. Journal of Business Research, 126, 578–590.
  • Riquelme, I., Roman, S., Cuestas-Diaz, P.J,. & Iacobucci, D. (2019). The dark side of good reputation and loyalty in online retailing: when trust leads to retaliation through price unfairness. Journal of Interactive Marketing, 47, 35-52. http://dx.doi.org/10.2139/ssrn.3425986
  • Sana, S.S. (2020). Price competition between green and non green products under corporate social responsible firm. Journal of Retailing and Consumer Services, 55, 102118.
  • Scarpi, D. (2006). Fashion stores between fun and usefulness. Journal of Fashion Marketing and Management:An International Journal, 10, 7–24.
  • Semiz, B.B. (2017). A ve B tipi kişilik özelliklerine göre tüketicilerin plansız, kompülsif ve hedonik satın alma davranışlarının araştırılması. Pazarlama İçgörüsü Üzerine Çalışmalar, 1(1/2), 13-22.
  • Simon D., Kriston L., Loh A., Spies C., Scheibler F., Wills C., & Harter M. (2010). Confirmatory factor analysis and recommendations for improvement of the Autonomy-Preference-Index (API). Health Expectations, 13, 234–243.
  • Singh, Y., & Milan, R. (2024). Utilitarian and hedonic values of gamification and their influence on brand engagement, loyalty, trust and WoM. Entertainment Computing, 100868.
  • Syafita, J. D. (2018). Utilitarian and hedonic values that influence customer satisfaction and their impact on the repurchase intention: online survey towards berrybenka fashion e-commerce's buyer. Russian Journal of Agricultural and Socio-Economic Sciences, 73(1), 79-85.
  • Şahin, Ö. (2007). Marka sadakatini etkileyen faktörlerin belirlenmesi ve tüketiciler üzerinde bir uygulama (Yayımlanmamış Yüksek Lisans Tezi). Çukurova Üniversitesi, Sosyal Bilimler Enstitüsü.
  • Tabachnick, B.G., & Fidell, L.S. (2013). Using Multivariate Statistics. (6th ed.), Pearson, Boston.
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  • Tao, Y.T., Lin, M.D., & Khan, A. (2022) The Impact of CSR on Green Purchase Intention: Empirical Evidence from the Green Building Industries in Taiwan. Frontiers in Psychology, 13, 1055505.
  • Tarka, P., Harnish, R.J., & Babaev, J. (2022). Hedonism, hedonistic shopping experiences and compulsive buying tendency: A demographics-based model approach. Journal of Marketing Theory and Practice, 31(2), 197-222. https://doi.org/10.1080/10696679.2022.2026791
  • Testa, F., Pretner, G., Iovino, R., Bianchi, G., Tessitore, S., & Iraldo, F. (2021) Drivers to green consumption: A systematic review. Environment Development and Sustainability, 23, 4826–4880.
  • To, P.L., Liao, C., & Lin, T.H. (2007) Shopping motivations on Internet: A study based on utilitarian and hedonic value. Technovation, 27, 774–787.
  • Tokgöz, E. (2019). Hedonik ve faydacı tüketimin dürtüsel ve kompulsif satın alma üzerinde etkisi. Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 35, 93-108.
  • Torlak, Ö., Altunışık, R. & Özdemir, Ş. (2007). Postmodern dünyada tüketimi yeniden anlamlandıracak yeni müşteri. İstanbul: Hayat Yayıncılık.
  • Udoudom, M. (2021). The value of nature: Utilitarian perspective. GNOSI: An Interdisciplinary Journal of Human Theory and Praxis, 4(1), 31-46.
  • Ünal, S., & Ceylan, C. (2008). Tüketicileri hedonik alışverişe yönelten nedenler: İstanbul ve Erzurum illerinde karşılaştırmalı bir araştırma. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 22(2), 265-283.
  • Van Dam, Y.K., & Fischer, A.R. (2015) Buying green without being seen. Environmend and Behavior, 47, 328–356.
  • Yu, C., & Bastin, M. (2010). Hedonic shopping value and impulse buying behavior in transitional economies: A symbiosis in the mainland china marketplace. Journal of Brand Management, 18(2), 105-114.
Toplam 83 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Tüketici Davranışı, Pazarlama (Diğer)
Bölüm Araştırma Makalesi
Yazarlar

Abdulvahap Baydaş 0000-0002-4471-3470

Abdulaziz Sezer 0000-0001-5666-3979

Gönderilme Tarihi 2 Ekim 2024
Kabul Tarihi 23 Haziran 2025
Yayımlanma Tarihi 29 Aralık 2025
DOI https://doi.org/10.33399/biibfad.1560175
IZ https://izlik.org/JA25MU36DG
Yayımlandığı Sayı Yıl 2025 Cilt: 9 Sayı: 2

Kaynak Göster

APA Baydaş, A., & Sezer, A. (2025). Kadınların Küçük Ev Aletlerine Yönelik Marka Bağımlılığının Faydacı ve Hedonik Tüketim Eğilimleri ile İlişkisinin İncelenmesi. Bingöl Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 9(2), 221-239. https://doi.org/10.33399/biibfad.1560175


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