Job Burnout and Social Problem Solving Skills at School of Foreign Languages

Öz

Problem is a matter or situation regarded as unwelcome or harmful and needing to be dealt with and overcome− as defined by Oxford Online Dictionary. When it comes to social problem solving, it is a way of problem solving when a problem emerges in the natural setting. We can correlate social problem solving skills with occupational burnout states of instructors of English as a Foreign Language. Therefore, this study inquired the relationship between social problem solving skills and occupational burnout states of EFL instructors. Based upon a descriptive research design, this quantitative study aimed at understanding the views of EFL instructors related to their social problem solving skills and occupational burnout states. The sample of the study consists of 116 EFL instructors from diverse universities in Turkey. The picture drawn by the study has shown that those equipped with social problem solving skills do not easily suffer from occupational burnout. The study will make valuable contributions to the related fields of study.

Anahtar Kelimeler

• problem,social problem solving,job,job burnout,EFL,EFL instructors

Kaynakça

1. Bernard-Opitz V, Sriram N, Nakhoda-Sapuan S. 2001. Enhancing social problem solving in children with autism and normal children through computer-assisted instruction. J Autism Developmental Disord, 314: 377-384.
2. Borritz M, Bültmann U, Rugulies R, Christensen KB, Villadsen E, Kristensen TS. 2005. Psychosocial work characteristics as predictors for burnout: findings from 3-year follow up of the PUMA study. J Occupat Envir Med, 4710: 1015-1025.
3. Chang EC, D'Zurilla TJ, Sanna, LJ. 2004. Social problem solving: Theory, research, and training. American Psychol Association.
4. Davey GC. 1994. Worrying, social problem-solving abilities, and social problem-solving confidence. Behav Res Therap, 323: 327-330.
5. Denton DA, Newton JT, Bower EJ. 2008. Occupational burnout and work engagement: a national survey of dentists in the United Kingdom. Br Dent J, 205(7): E13.
6. Dubow EF, Tisak J, Causey D, Hryshko A, Reid G. 1991. A two‐year longitudinal study of stressful life events, social support, and social problem‐solving skills: Contributions to children's behavioral and academic adjustment. Child Develop, 623: 583-599.
7. Dubow EF, Tisak, J. 1989. The relation between stressful life events and adjustment in elementary school children: The role of social support and social problem-solving skills. Child Develop, 60(6): 1412-1423.
8. Duyan V, Gelbal S. 2008. Sosyal sorun çözme envanteri’nin Türkçeye uyarlama çalışması. Toplum ve Sosyal Hizmet, 191: 7-22.

9. D'Zurilla TJ, Chang EC, Nottingham EJ, Faccini L. 1998. Social problem‐solving deficits and hopelessness, depression, and suicidal risk in college students and psychiatric inpatients. J Clin Psychol, 54(8):1091-1107.
10. D'zurilla TJ, Goldfried MR. 1971. Problem solving and behavior modification. J Abnorm Psychol, 78(1): 107-126.
11. D'Zurilla TJ, Maydeu-Olivares A. 1995. Conceptual and methodological issues in social problem-solving assessment. Behav Therap, 263: 409-432.
12. D'Zurilla TJ, Nezu AM, Maydeu-Olivares A. 2004. Social Problem Solving: Theory and Assessment.
13. D'Zurilla TJ, Nezu AM. 1990. Development and preliminary evaluation of the Social Problem-Solving Inventory. J Consul Clin Psychol, 2(2), 156-163.
14. D'Zurilla TJ, Nezu AM. 1999. Problem-solving therapy: A social competence approach to clinical intervention. Springer Publishing Company.
15. D'Zurilla TJ, Nezu, A. 1982. Social problem solving. Advances in cognitive-behavioral research and therapy (Vol. 1, pp. 201-244). New York: Academic Press.
16. D'zurilla TJ, Sheedy CF. 1991. Relation between social problem-solving ability and subsequent level of psychological stress in college students. J Pers Soc Psychol, 61(5): 841-846.
17. D'Zurilla TJ. 1986. Problem-solving therapy: A social competence approach to clinical intervention. New York: Springer.
18. Elias MJ, Clabby JF. 1992. Building social problem-solving skills: Guidelines from a school-based program. Jossey-Bass.
19. Elliott TR, Shewchuk R, Hagglund K, Rybarczyk B, Harkins S. 1996. Occupational burnout, tolerance for stress, and coping among nurses in rehabilitation units. Rehab Psychol, 41(4): 267-284.
20. Gouze, KR. 1987, Attention and social problem solving as correlates of aggression in preschool males. J Abnorm Child Psychol, 152: 181-197.
21. Heppner PP. 1990. Problem solving and cognitive therapy, J Cogn Psychotherap, 43.
22. Holloway SD, Reichhart-Erickson M. 1988. The relationship of day care quality to children's free-play behavior and social problem-solving skills. Early Childhood Res Quart, 31: 39-53.
23. Hsu HY, Chen SH, Yu HY, Lou JH. 2010. Job stress, achievement motivation and occupational burnout among male nurses. J Advan Nursing, 667: 1592-1601.
24. Kristensen TS, Borritz M, Villadsen E, Christensen KB. 2005. The Copenhagen Burnout Inventory: A new tool for the assessment of burnout. Work Stress, 193: 192-207.
25. Leiter MP, Maslach C. 2008. Early predictors of job burnout and engagement. J Applied Psychol, 933: 498-512.
26. Leiter MP, Maslach C. 2003. Areas of worklife: A structured approach to organizational predictors of job burnout. In Emotional and physiological processes and positive intervention strategies (pp. 91-134). Emerald Group Publishing Limited.
27. Levi L. 2000. Guidance on work-related stress: Spice of life or kiss of death? Luxemburg: European Commission, Directorate-General for Employment and Social Affairs, Health and Safety at work.
28. Lindblom CE, Cohen DK. 1979. Usable knowledge: Social science and social problem solving. Yale University Press Vol: 21.
29. Lochman JE, Wayland KK, White KJ. 1993. Social goals: Relationship to adolescent adjustment and to social problem solving. J Abnorm Child Psychol, 212: 135-151.
30. López-Castillo J, Gurpegui M, Ayuso-Mateos JL, Luna JD, Catalan J. 1999. Emotional distress and occupational burnout in health care professionals serving HIV-infected patients: A comparison with oncology and internal medicine services. Psychother Psychosom, 686: 348-356.
31. Maslach C, Jackson SE, Leiter MP, Schaufeli WB, Schwab RL. 1986. Maslach burnout inventory. Alto, CA: Consulting Psychologists Press, 21: 3463-3464.
32. Maslach C, Schaufeli WB, Leiter MP. 2001. Job burnout. Annual Rev Psychol, 521: 397-422.
33. McMurran M, Blair M, Egan V. 2002. An investigation of the correlations between aggression, impulsiveness, social problem‐solving, and alcohol use. Aggressive Behav, 286: 439-445.
34. Michinov N. 2005. Social comparison, perceived control, and occupational burnout. Appl Psychol, 541: 99-118.
35. Önder Ç, Basim N. 2008. Examination of developmental models of occupational burnout using burnout profiles of nurses. J Adv Nurs, 645, 514-523.
36. Payne N. 2001. Occupational stressors and coping as determinants of burnout in female hospice nurses. J Advan Nurs, 33(3): 396-405.
37. Pettit GS, Dodge KA, Brown, MM. 1988. Early family experience, social problem solving patterns, and children's social competence. Child Develop, 107-120.
38. Popa F, Arafat R, Purcărea VL, Lală A, Bobirnac G. 2010. Occupational Burnout levels in Emergency Medicine–a nationwide study and analysis. J Med Life, 33: 207.
39. Sandall J. 1998. Occupational burnout in midwives: new ways of working and the relationship between organizational factors and psychological health and wellbeing. Risk Decision Pol, 33: 213-232.
40. Schaufeli W, Enzmann D. 1998. The burnout companion to study and practice: A critical analysis. CRC press.
41. Schaufeli WB, Bakker, AB. 2004. Job demands, job resources, and their relationship with burnout and engagement: A multi‐sample study. J Organ Behav, 253: 293-315.
42. Schaufeli WB. 2006. The balance of give and take: Toward a social exchange model of burnout. Revue Inter Psychol Sociale, 191: 75-119.
43. Shirom A, Melamed S, Toker S, Berliner S, Shapira I. 2005. Burnout and health review: current knowledge and future research directions. Inter Rev Indust Organ Psychol, 201: 269-308.
44. Shirom A. 2005. Reflections on the study of burnout. Work Stress, 19: 263–270.
45. Shirom, A. 1989. Burnout in work organizations. In: Cooper, CL.
46. Warden D, Mackinnon S. 2003. Prosocial children, bullies and victims: An investigation of their sociometric status, empathy and social problem‐solving strategies. British J Develop Psychol, 213: 367-385.
47. Warr, PB. 1987. Work, unemployment and mental health. Oxford, England: Clarendon Press.