THE ROLE OF SERVANT LEADERSHIP ON EMPLOYEE MOTIVATION AND JOB SATISFACTION: EVIDENCE FROM HEALTHCARE ORGANISATIONS IN TURKEY

Öz

Servant leadership is one of the efficient leadership models that is linked to an array of positive work outcomes. Yet, potential impact of this model on work motivation and job satisfaction is overlooked within the literature. Thus, this study aimed to evaluate the mediator role of employee motivation in the relationship between servant leadership and job satisfaction with 127 clinical and non-clinical healthcare employees in Turkish organisations. The results of bivariate correlations demonstrated that servant leadership was positively related to employee motivation and job satisfaction. Furthermore, results of mediation analysis revealed that work motivation mediated the relationship between servant leadership and the employee job satisfaction. Findings were discussed.

Anahtar Kelimeler

• Servant leadership
• work motivation
• job satisfaction
• mediation
• healthcare workers

HİZMETKAR LİDERLİĞİN ÇALIŞAN MOTİVASYONU VE İŞ TATMİNİ ÜZERİNDEKİ ROLÜ: TÜRKİYE'DEKİ SAĞLIK KURUMLARINDAN ELDE EDİLEN VERİLER

Öz

Hizmetkâr liderlik, bir dizi olumlu iş sonucuyla bağlantılı etkili liderlik modellerinden biridir. Yine de bu modelin iş motivasyonu ve iş tatmini üzerindeki potansiyel etkisi literatürde göz ardı edilmektedir. Bu nedenle, bu çalışma Türk kuruluşlarında 127 klinik ve klinik dışı sağlık çalışanı ile hizmetkâr liderlik ile iş doyumu arasındaki ilişkide çalışan motivasyonunun aracı rolünü değerlendirmeyi amaçlamaktadır. İki değişkenli korelasyonların sonuçları, hizmetkâr liderliğin çalışan motivasyonu ve iş tatmini ile pozitif yönde ilişkili olduğunu göstermiştir. Ayrıca arabuluculuk analizi sonuçları, iş motivasyonunun hizmetkâr liderliği ile çalışanın iş tatmini arasındaki ilişkiye aracılık ettiğini ortaya koymuştur. Bulgular tartışılmıştır.

Anahtar Kelimeler

• Hizmetkar Liderlik
• Çalışan Motivasyonu
• İş Tatmini
• Aracılık
• Sağlık Çalışanları

Kaynakça

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