TACKLING THE EMOTIONAL VAMPIRES AT WORKPLACES: A CONCEPTUAL FRAMEWORK ON MAJOR REASONS OF EMOTIONAL EXHAUSTION IN ORGANIZATIONS AND SOLUTIONS

Öz

This study aims to examine the main reasons of the emotional exhaustion that cause job dissatisfaction and loss of motivation in organizations and which finally lead to emotional exhaustion of the both leaders and employees at workplaces. Emotional exhaustion, which decreases the job performance, motivation, creativity and satisfaction of the employees, often arises after a period of stress because of experiencing uncivil behaviors from the leaders or coworkers and organizational factors. Therefore, this conceptual study focuses on the main reasons of emotional exhaustion at workplace and outlines the certain types of personalities such as the dark triad of personality organizational factors or work-family conflict that lead to drain every ounce of other individuals’ emotional energy in organizations. And in the conclusion section, the recommendations will be made and solutions will be offered in order to avoid and reduce the negative effects of the individuals and reasons that drain emotional energy of their employees in organizations.

Anahtar Kelimeler

• Emotional exhaustion
• the dark triad
• Work-family conflict

İŞYERLERİNDE DUYGU VAMPİRLERİYLE BAŞA ÇIKMA: ÖRGÜTLERDE DUYGUSAL TÜKENMENİN ANA NEDENLERİ VE ÇÖZÜMLEMELER

Öz

Bu çalışma, örgütlerde iş memnuniyetsizliğine ve isteksizliğe neden olan duygusal tükenmeyi ve nihayetinde işyerlerinde hem yöneticilerin hem de çalışanların duygusal tükenme yaşamalarına neden olan ana sebepleri incelemeyi hedeflemiştir. Çalışanların iş performanslarını, motivasyonunu, yaratıcılıklarını ve iş doyumunu azaltan duygusal tükenme, uzun bir dönem süren, yöneticilerin, iş arkadaşların ve örgütsel etkenlerin yol açtığı stress sonrası ortaya çıkmaktadır. Bu yüzden, bu çalışma işyerindeki duygusal tükenmenin ana nedenleri üzerinde odaklanmakta ve örgütlerde diğer bireylerin enerjilerini son damlasına kadar emen karanlık üçlü kişilik özellikleri taşıyanları, örgütsel faktörleri ve iş-aile çatışmasını ele almaktadır. Sonuç bölümünde, örgütlerde çalışanların duygusal enerjilerini yok eden bireylerin ve nedenlerin olumsuz etkilerinin azaltılması ve kaçınılmasının yollarıyla ilgili çözüm önerilerinde bulunulacaktır.

Anahtar Kelimeler

• Duygusal tükenme
• Karanlık üçlü
• İş- aile çatışması

Kaynakça

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