Affetmenin Gücü: Affetme İkliminin Öğrenme Odaklılık, Yardım Davranışı ve İşgören Mutluluğu Üzerindeki Etkileri

Yıl 2020, Cilt: 18 Sayı: 38, 767 - 790, 30.10.2020

Mert Gürlek Emre Erbaş Murat Yeşiltaş

https://doi.org/10.35408/comuybd.593022

Cited By: 3

Öz

Bu
araştırma, affetme ikliminin işgören mutluluğu, öğrenme odaklılık ve yardım
davranışı üzerindeki etkilerini incelemeyi amaçlamaktadır. Araştırma
hipotezleri yapısal eşitlik modellemesi yardımıyla test edilmiştir. Araştırmada
kullanılan veriler otel işgörenlerinden (N=399) elde edilmiştir. Bulgular temel
olarak, affetme ikliminin işgören mutluluğu, öğrenme odaklılık ve yardım
davranışı üzerinde olumlu ve anlamlı bir etkiye sahip olduğunu göstermektedir.
Bununla beraber, araştırmada affetme ikliminin öğrenme odaklılık ve yardım
davranışı üzerindeki etkisinde işgören mutluluğunun aracılık rolü tespit
edilmiştir. Bu bulguya göre, affetme iklimi işgören mutluluğu oluşturmak
suretiyle öğrenme odaklılığı ve yardım davranışını artırmaktadır. Sonuç olarak,  affetme ikliminin
sonuçları hakkında yeterli ampirik kanıt olmadığı dikkate alındığında, bu
araştırmanın alanyazına katkı sağladığını söylemek mümkündür.  

Anahtar Kelimeler

Affetme iklimi, öğrenme odaklılık, işgören mutluluğu, yardım davranışı

The Power of forgiveness: The Effects of forgiveness climate on employee happiness, learning orientation, and helping behavior.

Öz

This study aims to examine the
effects of forgiveness climate on learning orientation, helping behavior, and employee
happiness. The research hypotheses were tested using structural equation
modeling. The data used in the research were obtained from hotel employees (N =399).
The findings indicate that forgiveness climate has a positive and significant
effect on employee happiness, learning orientation, and helping behavior. In
addition, employee happiness acted as a mediator of the effects of forgiveness
climate on learning orientation and helping behavior. According to this
finding, forgiveness climate predicted employee happiness, which in turn
predicted learning orientation and helping behavior. Finally, considering that there is not enough
empirical evidence about the consequences of forgiveness climate, it is
possible to say that this research contributes to the literature.

Anahtar Kelimeler

forgiveness climate, employee happiness, learning orientation, helping behavior

Kaynakça

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