BibTex RIS Kaynak Göster

Tourism Industry And Standardisation: An Impossible Task?

Yıl 2010, Cilt: 19 Sayı: 3, 331 - 344, 01.09.2010

Öz

-

Kaynakça

  • Barton, S. and Bieker, M. (2007). "Super Standardization one health system, one charge master." Healthcare and Financial Management: 74-80.
  • Benrachi, B. (1988). The concept of standardisation: its application in supermarket design in Britain and Algeria. MA Dissertation, Business School. Oxford, Oxford Polytechnic.
  • Bowie, D. and Buttle, F. (2004). Hospitality Marketing. Oxford, Elsevier Butterworth- Heinemann.
  • Bozkurt, A. (1999). Standardisation of Services. MSc Dissertation, Business School.
  • London, London South Bank University. Brotherton, B. (1997). "The Standardisation versus Customisation Dilemma in
  • Hospitality and Tourism." Marketing Intelligence Service 8: 121-124. Clow, K. E. (2005). "Standardization." Concise Encyclopaedia of Advertising: 162.
  • Cowell, D. (1990). The Marketing of Services. Oxford, Butterworth-Heinemann Ltd.
  • Jain, S. C. (1990). International Marketing Management. Boston, Pws_Kent Publishing.
  • Kirkpatrick, I., Hoque, K., Lonsdale, C. and Ruyter, A. (2009). “Outsourcing the Management of Temporary Staffing.” CERIC Working Paper 6: 1-25.
  • Kotler, P. and Armstrong, G. (1991). Principles of Marketing. New Jersey, Prentice- Hall.
  • Lovelock, C. (2001). Services Marketing. New Jersey, Prentice Hall.
  • Lumsdon, L. (1999). Tourism Marketing. London, International Thomson Business Press.
  • McMillan, D. (2006). "Exclusion From Standardisation Closer." Hotels: 24.
  • Mill, R. C. and Morrison, A. M. (1992). The Tourism System. London, Prentice Hall International.
  • Paliwoda, S. (1995). International Marketing. Second Edition. Oxford, Butterworth- Heinemann Ltd.
  • Payne, A. (1993). The Essence of Services Marketing. Hemel Hamsptead, Prentice Hall.
  • Remenyi, D., Williams, B., Money, A. and Swartz, E. (2000). Doing Research in
  • Business and Management. London, Sage Publications Ltd. Rice, D. (2004). "Standardisation Efforts Taking Off." Lodging Hospitality: 64.
  • Saunders, M., Lewis, P. and Thornhill, A. (2003). Research Methods for Business
  • Students. Essex, Pearson Education Limited. Toner, C. (2006). "FSA denies pushing for standardisation." Mortgage Strategy: 10.
  • Wei, R. and Jiang, J. (2005). "Exploring Culture's Influence on Standardisation of
  • Creative Strategy and Execution in International Advertising." J&MC Quarterly 82(4): 856. White, D. (2005). "European Standardization: No Panaceas in Sight." Security Industry News: 10-13.
  • Woodruffe, H. (1995). Services Marketing. London, Pitman Publishing.
  • Zeithaml, V. A. and Bitner, M. J. (2000). Services Marketing. Boston, McGraw-Hill. http://www.gototurkey.co.uk last accessed on 07/12/2009 http://www.padi.com last accessed on 07/12/2009 http://www.thomascook.com last accessed on 07/12/2009 http://www.thy.com last accessed on 07/12/2009 http://www.turkishtravelcentre.com last accessed on 07/12/2009

Tourism Industry And Standardisation: An Impossible Task?

Yıl 2010, Cilt: 19 Sayı: 3, 331 - 344, 01.09.2010

Öz

Standardisation of a tourism industry offering will be discussed with this article in two different ways First by reviewing previous studies on the topic definitions of standardisation tourism industry and differences between a service and a goods product will be presented Second by interviewing managers from different tourism industry sectors possibility of a tourism product’s standardisation will be outlined Key words: standardisation service product goods product tourism industry

Kaynakça

  • Barton, S. and Bieker, M. (2007). "Super Standardization one health system, one charge master." Healthcare and Financial Management: 74-80.
  • Benrachi, B. (1988). The concept of standardisation: its application in supermarket design in Britain and Algeria. MA Dissertation, Business School. Oxford, Oxford Polytechnic.
  • Bowie, D. and Buttle, F. (2004). Hospitality Marketing. Oxford, Elsevier Butterworth- Heinemann.
  • Bozkurt, A. (1999). Standardisation of Services. MSc Dissertation, Business School.
  • London, London South Bank University. Brotherton, B. (1997). "The Standardisation versus Customisation Dilemma in
  • Hospitality and Tourism." Marketing Intelligence Service 8: 121-124. Clow, K. E. (2005). "Standardization." Concise Encyclopaedia of Advertising: 162.
  • Cowell, D. (1990). The Marketing of Services. Oxford, Butterworth-Heinemann Ltd.
  • Jain, S. C. (1990). International Marketing Management. Boston, Pws_Kent Publishing.
  • Kirkpatrick, I., Hoque, K., Lonsdale, C. and Ruyter, A. (2009). “Outsourcing the Management of Temporary Staffing.” CERIC Working Paper 6: 1-25.
  • Kotler, P. and Armstrong, G. (1991). Principles of Marketing. New Jersey, Prentice- Hall.
  • Lovelock, C. (2001). Services Marketing. New Jersey, Prentice Hall.
  • Lumsdon, L. (1999). Tourism Marketing. London, International Thomson Business Press.
  • McMillan, D. (2006). "Exclusion From Standardisation Closer." Hotels: 24.
  • Mill, R. C. and Morrison, A. M. (1992). The Tourism System. London, Prentice Hall International.
  • Paliwoda, S. (1995). International Marketing. Second Edition. Oxford, Butterworth- Heinemann Ltd.
  • Payne, A. (1993). The Essence of Services Marketing. Hemel Hamsptead, Prentice Hall.
  • Remenyi, D., Williams, B., Money, A. and Swartz, E. (2000). Doing Research in
  • Business and Management. London, Sage Publications Ltd. Rice, D. (2004). "Standardisation Efforts Taking Off." Lodging Hospitality: 64.
  • Saunders, M., Lewis, P. and Thornhill, A. (2003). Research Methods for Business
  • Students. Essex, Pearson Education Limited. Toner, C. (2006). "FSA denies pushing for standardisation." Mortgage Strategy: 10.
  • Wei, R. and Jiang, J. (2005). "Exploring Culture's Influence on Standardisation of
  • Creative Strategy and Execution in International Advertising." J&MC Quarterly 82(4): 856. White, D. (2005). "European Standardization: No Panaceas in Sight." Security Industry News: 10-13.
  • Woodruffe, H. (1995). Services Marketing. London, Pitman Publishing.
  • Zeithaml, V. A. and Bitner, M. J. (2000). Services Marketing. Boston, McGraw-Hill. http://www.gototurkey.co.uk last accessed on 07/12/2009 http://www.padi.com last accessed on 07/12/2009 http://www.thomascook.com last accessed on 07/12/2009 http://www.thy.com last accessed on 07/12/2009 http://www.turkishtravelcentre.com last accessed on 07/12/2009
Toplam 24 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

Alper Bozkurt Bu kişi benim

Yayımlanma Tarihi 1 Eylül 2010
Gönderilme Tarihi 29 Aralık 2013
Yayımlandığı Sayı Yıl 2010 Cilt: 19 Sayı: 3

Kaynak Göster

APA Bozkurt, A. (2010). Tourism Industry And Standardisation: An Impossible Task?. Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 19(3), 331-344.