3PL FİRMASI SEÇİM KRİTERLERİNİN ÖNEM DÜZEYLERİNİN BELİRLENMESİ: CRITIC YÖNTEMİ İLE BİR UYGULAMA

Öz

İşletmeler, hem maliyet avantajı hem de rekabet üstünlüğü sağlamak amacıyla lojistik faaliyetlerin bir kısmını ya da tamamını dış kaynak kullanarak gerçekleştirebilmektedir. Bu şeklide hizmet veren lojistik firmalarına 3PL firması adı verilmektedir. İşletmeler için 3PL firması seçimi oldukça stratejik ve çok sayıda kriterin bulunduğu bir karar sürecidir. Bu süreçte optimal karar verebilmek için çok kriterli karar verme yöntemlerinden faydalanılmaktadır. Buradan hareketle bu çalışmada 3PL firması seçim kriterlerinin önem düzeylerinin belirlenmesi amaçlanmıştır. Çalışmada öncelikle 3PL firması seçimi amacıyla kriterlerin önem düzeylerinin belirlendiği çalışmalara yönelik literatür taraması yapılmış ve bu tarama sonucunda en çok kullanılan kriterler ortaya konulmuştur. Daha sonra çalışmanın amacına uygun olarak çok kriterli karar verme yöntemlerinden biri olan CRITIC yöntemi ile bu kriterlerin önem düzeyleri belirlenmiştir. Elde edilen sonuçlara göre en önemli kriterin, Güven-İtibar kriteri olduğu görülmüştür.

Anahtar Kelimeler

• Lojistik
• Üçüncü Parti Lojistik
• 3PL Firması Seçimi
• Çok Kriterli Karar Verme
• CRITIC Yöntemi

DETERMINATION OF IMPORTANCE LEVELS OF 3PL FIRM SELECTION CRITERIA: AN APPLICATION WITH CRITIC METHOD

Öz

usinesses can perform some or all of their logistics activities by outsourcing in order to provide both cost advantage and competitive advantage. Logistics companies that provide services in this way are called 3PL companies. For businesses, selecting a 3PL company is a very strategic decision process that involves many criteria. In this process, multi-criteria decision-making methods are used to make optimal decisions. Based on this, this study aims to determine the importance levels of 3PL company selection criteria. In the study, firstly, a literature review was conducted for studies in which the importance levels of the criteria were determined for the purpose of selecting a 3PL company and as a result of this review, the most commonly used criteria were revealed. Then, in accordance with the purpose of the study, the importance levels of these criteria were determined with the CRITIC method, which is one of the multi-criteria decision-making methods.According to the results obtained, the most important criterion was found to be the Trust-Reputation criterion.

Anahtar Kelimeler

• Logistic
• Third Party Logistic
• 3PL Firm Selection
• Multi-Criteria Decision Making
• CRITIC Method

Kaynakça

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