Araştırma Makalesi
BibTex RIS Kaynak Göster

Kurumların Ofis Yapılarının Kurumsal Kimlik Oluşturma ve Sürdürülebilmedeki Önemi

Yıl 2018, Cilt: 33 Sayı: 2, 385 - 410, 09.01.2019
https://doi.org/10.24988/deuiibf.2018332673

Öz

Günümüz iş dünyasında; kurumlar, ürün portföylerindeki marka değerini arttırabilmek adına yaptıkları birçok aktivitenin ve çabanın yanı sıra, kurumsal marka değerlerini arttırmak ve müşterilerinin kurumsal kimlik algılarını olumlu yönde etkilemek adına da çaba göstermektedirler. Bunu yapabilmek için kurumlar, kurumsal kimliklerini vizyonlarına ve misyonlarına, kurumsal değerlerine uygun bir şekilde oluşturmak durumundadırlar. Kurumsal Kimlik; pazarlama fonksiyonu normlarına göre kurumların kendini yansıtmasıdır. Bunun yanında firmalar, kurumsal kimliklerini yansıtmak adına fiziksel çevre ve yapılarını da kullanabilmektedirler. Bu araştırma kapsamında, kurumsal kimlik ve fiziksel yapılar arasındaki ilişki İş Bankası örneği üzerinden analiz edilmektedir.

Kaynakça

  • Albert, S, Whetten, DA. (1985). Organizational identity. Research in Organizational Behavior 7: 263–295.
  • Albert, S, Ashforth, B, Dutton, J. (2000). Organizational identity and identification: charting new waters and building new bridges. Academy of Management Review 25(1): 13–17.
  • Baumeister, RF. (1998). The self. In The Handbook of Social Psychology, Gilbert DT, Fiske ST, Lindzey G (eds). New York: McGray-Hill; 680–740.
  • Berg, PO. (1985). Organization change as a symbolic transformation process. In Reframing Organizational Culture, Frost P, Moore L, Louis M, Lundberg C, Martin J (eds). Beverly Hills, CA.: SAGE Publications
  • Bernstein, D. (1984). Company Image and Reality: A Critique of Corporate Communications.Eastbourne, U.K.: Holt, Rinehart & Winston
  • Boyut (2001). Boyut Çağdaş Türkiye Mimarları Dizisi 2: Doğan Tikali-Sami Sisa. İstanbul: Boyut Press Group.
  • Brown, A. (1997). Narcissism, identity, and legitimacy. Academy of Management Review 22(3): 643–686.
  • Cheney, G. (1991), Rhetoric in an organizational society: Managing multiple identities. Columbia, SC: University of South Carolina Press.
  • Cornelissen, J., Harris, P. (2001) The Corporate Identity Metaphor: Perspectives, Problems And Prospects, Journal of Marketing Management, 2001, 17, 49-71
  • Dhalla, R. (2007). The construction of organizational identity: key contributing external and intra-organizational factors. Corporate Reputation Review 10(4): 245–261.
  • Dutton, J, Dukerich, J. (1991). Keeping an eye on the mirror: image and identity in organizational adaptation. Academy of Management Journal 34(3): 517–554.
  • Dutton, JE, Dukerich, JM, Harquail, CV. (1994). Organizational images and member identification. Administrative Science Quarterly 39(2): 239–263.
  • Elsbach, KD. (1999). An expanded model of organizational identification. Research in Organizational Behavior 21: 163–200.
  • Elsbach, KD. (2003). Organizational perception management. Research in Organizational Behavior 25: 297–332.
  • Emire, E. (2002) Kurumsal Kimlik Oluşumunda Mimari Ürüne Yansıyan Simgesel Anlamların İncelenmesi, Master Thesis, İstanbul: İstanbul Technical University.
  • Fombrun, C, Shanley, M. (1990). What’s in a name? Reputation building and corporate strategy. Academy of Management Journal 33(2): 233–258.
  • Gioia, DA, Thomas, JB. (1996). Image, identity and issue interpretation: sensemaking during strategic change in academia. Administrative Science Quarterly 41(3): 370–403.
  • Gioia, DA, Schultz, M, Corley, K. (2000). Organizational identity, image, and adaptive instability. Academy of Management Review 25(1): 63–81.
  • Hatch, MJ, Schultz, M. (1997). Relations between organizational culture, identity, and image. European Journal of Marketing 31(5/6): 356–365.
  • İşbank (2014) O günlerden bugünlere. Retrieved August 15, 2016, from http://www.isbank.com.tr/TR/hakkimizda/bizi-taniyin/tarihimiz/Sayfalar/tarihimiz.aspx
  • Kaya, İ. (2006) Bankalarda Kurumsal Kimlik ve Tasarım Anlayışı Üzerine. Master Thesis, İstanbul: Marmara Üniversity.
  • Koca, D. (2016) The Dilemma of Representation Through Facades. Open House International, vol41 no1: 6-13.
  • Kogut, B. (2000). The network as knowledge: generative rules and the emergence of structure. Strategic Management Journal 21(3): 405–425
  • Kramer, RM. (1991). Intergroup relations and organizational dilemmas: the role of categorization processes. In Research in Organizational Behavior (Vol. 13), Cummings L, Staw B (eds). Greenwich, CT: JAI Press 191–228.
  • Mead GH. (1934). Mind, Self, and Society. Chicago, IL.: University of Chicago Press:
  • Merrill, E. (2016) Peter Behrens, Turbine Factory. Retrieved August, 21, 2016 from https://www.khanacademy.org/humanities/art-1010/architecture-20c/a/peter-behrens-turbine-factory
  • Mimdap (2007). Büyükdere Caddesi ve Mimarlık. Retrieved June 4, 2008, from http://www.mimdap.org/w/?p=3295.
  • Mutdoğan S.; Tai-Chee, W. (2011) Towards Sustainable Architecture: The Transformation of the Built Environmentin İstanbul, Turkey. Eco-city Planning: Policies, Practice and Design (Ed. Tai-Chee Wong and Belinde Yuen) Springer, 239-260.
  • Okay, A. (1999) Kurum Kimliği, Ankara: MediaCat Publication, 20
  • Oswick C, Fleming P, Hanlon G. (2011). From borrowing to blending: rethinking the processes of organizational theory building. Academy of Management Review 36(2): 318–337.
  • Schmitt, B.; Simonson, A. (2000) Pazarlama Estetiği, (trans. By Zelal Ayman), İstanbul: Sistem Publications, 49
  • Tekeli, D. (1999). İş Bankası Kuleleri. Arredamento Mimarlık, 100 (14): 37-40.
  • Topsümer, F. (1991) Kurum Kimliği Oluşturma Gereği, Düşünceler, E.Ü.B.Y.Y.O. Dergisi 5: 82
  • Wan, William; Chen, H. Shawna; Yiu, Daphne W. (2015) Organizational Image, Identity, and International Divestment: A Theoretical Examination. Global Strategy Journal, 5: 205-222.
  • Whetten DA, Godfrey P. (1998). Identity in Organizations: Developing Theory through Conversation. Thousand Oaks, CA: SAGE Publications.
  • Yeygel, S.; Ak, M. (1998). Firma/Markalarda Kurumsal Kimlik ve İmaj, İstanbul: Işık Ofset, 19.

The Effects of the Administrative Buildings of Companies on Creating and Sustaining Corporate Identity

Yıl 2018, Cilt: 33 Sayı: 2, 385 - 410, 09.01.2019
https://doi.org/10.24988/deuiibf.2018332673

Öz

In today’s business world; companies are trying many ways to promote their corporate brand values and to manage the perception of the customers’ corporate identity positively in addition to the efforts to increase their product portfolio’s brand value. In order to do that,companies, have to sustain their corporate identity consistent with their vision, mission, corporate values and way of work processes. Corporate identity is defined as its reflected image within marketing function norms. In addition to this; companies are also trying to use their physical environments to reflect their corporate identities. In this context; with this research the relation between the corporate identity and the physical environment is analysed with case study.İş bank, Turkey.

Kaynakça

  • Albert, S, Whetten, DA. (1985). Organizational identity. Research in Organizational Behavior 7: 263–295.
  • Albert, S, Ashforth, B, Dutton, J. (2000). Organizational identity and identification: charting new waters and building new bridges. Academy of Management Review 25(1): 13–17.
  • Baumeister, RF. (1998). The self. In The Handbook of Social Psychology, Gilbert DT, Fiske ST, Lindzey G (eds). New York: McGray-Hill; 680–740.
  • Berg, PO. (1985). Organization change as a symbolic transformation process. In Reframing Organizational Culture, Frost P, Moore L, Louis M, Lundberg C, Martin J (eds). Beverly Hills, CA.: SAGE Publications
  • Bernstein, D. (1984). Company Image and Reality: A Critique of Corporate Communications.Eastbourne, U.K.: Holt, Rinehart & Winston
  • Boyut (2001). Boyut Çağdaş Türkiye Mimarları Dizisi 2: Doğan Tikali-Sami Sisa. İstanbul: Boyut Press Group.
  • Brown, A. (1997). Narcissism, identity, and legitimacy. Academy of Management Review 22(3): 643–686.
  • Cheney, G. (1991), Rhetoric in an organizational society: Managing multiple identities. Columbia, SC: University of South Carolina Press.
  • Cornelissen, J., Harris, P. (2001) The Corporate Identity Metaphor: Perspectives, Problems And Prospects, Journal of Marketing Management, 2001, 17, 49-71
  • Dhalla, R. (2007). The construction of organizational identity: key contributing external and intra-organizational factors. Corporate Reputation Review 10(4): 245–261.
  • Dutton, J, Dukerich, J. (1991). Keeping an eye on the mirror: image and identity in organizational adaptation. Academy of Management Journal 34(3): 517–554.
  • Dutton, JE, Dukerich, JM, Harquail, CV. (1994). Organizational images and member identification. Administrative Science Quarterly 39(2): 239–263.
  • Elsbach, KD. (1999). An expanded model of organizational identification. Research in Organizational Behavior 21: 163–200.
  • Elsbach, KD. (2003). Organizational perception management. Research in Organizational Behavior 25: 297–332.
  • Emire, E. (2002) Kurumsal Kimlik Oluşumunda Mimari Ürüne Yansıyan Simgesel Anlamların İncelenmesi, Master Thesis, İstanbul: İstanbul Technical University.
  • Fombrun, C, Shanley, M. (1990). What’s in a name? Reputation building and corporate strategy. Academy of Management Journal 33(2): 233–258.
  • Gioia, DA, Thomas, JB. (1996). Image, identity and issue interpretation: sensemaking during strategic change in academia. Administrative Science Quarterly 41(3): 370–403.
  • Gioia, DA, Schultz, M, Corley, K. (2000). Organizational identity, image, and adaptive instability. Academy of Management Review 25(1): 63–81.
  • Hatch, MJ, Schultz, M. (1997). Relations between organizational culture, identity, and image. European Journal of Marketing 31(5/6): 356–365.
  • İşbank (2014) O günlerden bugünlere. Retrieved August 15, 2016, from http://www.isbank.com.tr/TR/hakkimizda/bizi-taniyin/tarihimiz/Sayfalar/tarihimiz.aspx
  • Kaya, İ. (2006) Bankalarda Kurumsal Kimlik ve Tasarım Anlayışı Üzerine. Master Thesis, İstanbul: Marmara Üniversity.
  • Koca, D. (2016) The Dilemma of Representation Through Facades. Open House International, vol41 no1: 6-13.
  • Kogut, B. (2000). The network as knowledge: generative rules and the emergence of structure. Strategic Management Journal 21(3): 405–425
  • Kramer, RM. (1991). Intergroup relations and organizational dilemmas: the role of categorization processes. In Research in Organizational Behavior (Vol. 13), Cummings L, Staw B (eds). Greenwich, CT: JAI Press 191–228.
  • Mead GH. (1934). Mind, Self, and Society. Chicago, IL.: University of Chicago Press:
  • Merrill, E. (2016) Peter Behrens, Turbine Factory. Retrieved August, 21, 2016 from https://www.khanacademy.org/humanities/art-1010/architecture-20c/a/peter-behrens-turbine-factory
  • Mimdap (2007). Büyükdere Caddesi ve Mimarlık. Retrieved June 4, 2008, from http://www.mimdap.org/w/?p=3295.
  • Mutdoğan S.; Tai-Chee, W. (2011) Towards Sustainable Architecture: The Transformation of the Built Environmentin İstanbul, Turkey. Eco-city Planning: Policies, Practice and Design (Ed. Tai-Chee Wong and Belinde Yuen) Springer, 239-260.
  • Okay, A. (1999) Kurum Kimliği, Ankara: MediaCat Publication, 20
  • Oswick C, Fleming P, Hanlon G. (2011). From borrowing to blending: rethinking the processes of organizational theory building. Academy of Management Review 36(2): 318–337.
  • Schmitt, B.; Simonson, A. (2000) Pazarlama Estetiği, (trans. By Zelal Ayman), İstanbul: Sistem Publications, 49
  • Tekeli, D. (1999). İş Bankası Kuleleri. Arredamento Mimarlık, 100 (14): 37-40.
  • Topsümer, F. (1991) Kurum Kimliği Oluşturma Gereği, Düşünceler, E.Ü.B.Y.Y.O. Dergisi 5: 82
  • Wan, William; Chen, H. Shawna; Yiu, Daphne W. (2015) Organizational Image, Identity, and International Divestment: A Theoretical Examination. Global Strategy Journal, 5: 205-222.
  • Whetten DA, Godfrey P. (1998). Identity in Organizations: Developing Theory through Conversation. Thousand Oaks, CA: SAGE Publications.
  • Yeygel, S.; Ak, M. (1998). Firma/Markalarda Kurumsal Kimlik ve İmaj, İstanbul: Işık Ofset, 19.
Toplam 36 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makaleler
Yazarlar

Kutay Mutdoğan Bu kişi benim

Alım Selin Mutdoğan

Yayımlanma Tarihi 9 Ocak 2019
Kabul Tarihi 3 Temmuz 2018
Yayımlandığı Sayı Yıl 2018 Cilt: 33 Sayı: 2

Kaynak Göster

APA Mutdoğan, K., & Mutdoğan, A. S. (2019). The Effects of the Administrative Buildings of Companies on Creating and Sustaining Corporate Identity. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi, 33(2), 385-410. https://doi.org/10.24988/deuiibf.2018332673
AMA Mutdoğan K, Mutdoğan AS. The Effects of the Administrative Buildings of Companies on Creating and Sustaining Corporate Identity. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi. Ocak 2019;33(2):385-410. doi:10.24988/deuiibf.2018332673
Chicago Mutdoğan, Kutay, ve Alım Selin Mutdoğan. “The Effects of the Administrative Buildings of Companies on Creating and Sustaining Corporate Identity”. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi 33, sy. 2 (Ocak 2019): 385-410. https://doi.org/10.24988/deuiibf.2018332673.
EndNote Mutdoğan K, Mutdoğan AS (01 Ocak 2019) The Effects of the Administrative Buildings of Companies on Creating and Sustaining Corporate Identity. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi 33 2 385–410.
IEEE K. Mutdoğan ve A. S. Mutdoğan, “The Effects of the Administrative Buildings of Companies on Creating and Sustaining Corporate Identity”, Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi, c. 33, sy. 2, ss. 385–410, 2019, doi: 10.24988/deuiibf.2018332673.
ISNAD Mutdoğan, Kutay - Mutdoğan, Alım Selin. “The Effects of the Administrative Buildings of Companies on Creating and Sustaining Corporate Identity”. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi 33/2 (Ocak 2019), 385-410. https://doi.org/10.24988/deuiibf.2018332673.
JAMA Mutdoğan K, Mutdoğan AS. The Effects of the Administrative Buildings of Companies on Creating and Sustaining Corporate Identity. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi. 2019;33:385–410.
MLA Mutdoğan, Kutay ve Alım Selin Mutdoğan. “The Effects of the Administrative Buildings of Companies on Creating and Sustaining Corporate Identity”. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi, c. 33, sy. 2, 2019, ss. 385-10, doi:10.24988/deuiibf.2018332673.
Vancouver Mutdoğan K, Mutdoğan AS. The Effects of the Administrative Buildings of Companies on Creating and Sustaining Corporate Identity. Dokuz Eylül Üniversitesi İktisadi İdari Bilimler Fakültesi Dergisi. 2019;33(2):385-410.