Yıl 2011,
Cilt: 11 Sayı: 1, 179 - 191, 01.02.2011
Nuray Yapıcı Akar
Nilgün Anafarta
Fulya Sarvan
Kaynakça
- Antalya Büyükşehir Belediyesi (2009)
- h t t p : / / w w w. a n t a l y a . c o m . t r / t r / e k o n o m i / t a r i m . cfm?tanitimId=905, (11.08.2009).
- Aycan, Z. and Kanungo, R.N. (2000) “Toplumsal Kültürün Kurumsal Kültür ve İnsan Kaynakları Uygulamaları Üzerine Etkileri” (Social Culture’s Effects on Institutional Culture and Human Resources Practices), Aycan Z. (ed.) Akademisyenler ve Profesyoneller Bakış Açısıyla Türkiye’de Yönetim, Liderlik ve İnsan Kaynakları Uygulamaları, Ankara, Türk Psikologlar Derneği Yayınları, 21: 25-53.
- Aytaç, S., Bayram, N. and Bilgel, N. (2005) “Çalışma Yaşamında Yeni Bir Baskı Aracı: Mobbing” (A New Pressure Instrument in Working Life: Mobbing), İstanbul, 13. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı: 333-337.
- Aytolun, Z. (2009) “Meğer Mobbing’e Uğramışım ” (Although I Have Been Mobbed), Cumhuriyet PAZAR, 23(1206/3rd May): 1-3.
- Baykal, A.N. (2005) Yutucu Rekabet: Kanuni Devrindeki Mobbing’den Günümüze (Absortive Competition: From the Mobbing of Kanuni’s Period to Present), İstanbul, Sistem Yayıncılık.
- Çözümlenmesine İlişkin Çalışmalar” (Studies about Conflict
- Solution in the Organizations in Turkey), Aycan Z. (ed.)
- “Workplace Bullying: A Systematic Review of Risk Factors and Outcomes”, Theoretical Issues in Ergonomics Science, 7(3): 311-327.
- Mor Barak, M.E., Nissly, J.A. and Levin, A. (2001) “Antecedents to Retention and Turnover among Child Welfare, Social Work, and Other Human Service Employees: What Can We Learn from Past Research? A Review and Metanalysis”, Social Service Review, 75(4): 625-661.
- Morrison, R.L. and Nolan, T. (2007) “Negative Relationships in the Workplace: A Qualitative Study”, Qualitative Research in Accounting and Management, 4(3): 203-221.
- Özarallı, N. and Torun, A. (2007) “Çalışanlara Uygulanan Zorbalığın Mağdurların Kişilik Özellikleri, Negatif Duygular ve İşten Ayrılma Niyetleriyle İlişkisi Üzerine Bir Araştırma” (A Research on Victims’ Personality Characteristics, Negative Emotions and Turnover Intentions Relation with Bullying to Implement to Workers), Sakarya, 15. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı: 939-947.
- Özen, Ş. (1996) Bürokratik Kültür 1: Yönetsel Değerlerin Toplumsal Temelleri (Bureaucratic Culture 1: Foundations of Social of Managerial Values), Ankara, Türkiye ve Orta Doğu Amme İdaresi Enstitüsü (TODAİ), 272.
- Quine, L. (2001) “Workplace Bullying in Nurses”, Journal of Health Psychology, 6(1): 73-84.
- Rayner, C. (2002) “Round Two: Redefining Bullying at Work”, Paper Presented as Part of a Joint Session-Workplace Abuse, Aggression, Bullying and Incivility: Conceptual Integration and Emprical Insights, American Academy of Management Meeting, CO, Denver.
- Rayner, C. and Hoel, H. (1997) “A Summary Review of Literature Relating to Workplace Bullying”, Journal of Community and Applied Social Psychology, 7: 181-191.
- Restubog, S.L.D. and Bordia, P. (2006) “Workplace Familism and Psychological Contract Breach in the Philippines”, Applied Psychology: An International Review, 55(4): 563-585.
- Salin, D. (2003) “Ways of Explaining Workplace Bullying: A Review of Enabling, Motivating and Precipitating Structures and Processes in the Work Environment”, Human Relations, 56(10): 1213-1232.
- Salin, D. (2001) “Prevalence and Forms of Bullying among Business Professionals: A Comparison of Two Different Strategies for Measuring Bullying”, European Journal of Work and Organizational Psychology, 10(4): 425-441.
- Sargut, A.S. (2001) Kültürlerarası Farklılaşma ve Yönetim (Differentiation and Management between Cultures), Ankara, İmge Kitabevi Yayınları.
- Schat, A.C.H. and Kelloway, E.K. (2000) “The Effects of Perceived Control on the Outcomes of Workplace Aggression and Violence”, Journal of Occupational Health Psychology, 4: 386-402.
- Seifert, T.A. and Umbach, P.D. (2008) “The Effects of Faculty Demographic Characteristics and Disciplinary Context on Dimensions of Job Satisfaction”, Research in Higher Education, 49: 357-381.
- Sümer, H.C. (2000): “Performans Değerlendirmesine Tarihsel Bir Bakış ve Kültürel Bir Yaklaşım” (A Historical View and Cultural Approach on Performance Rating), Aycan Z. (ed.) Akademisyenler ve Profesyoneller Bakış Açısıyla Türkiye’de Yönetim, Liderlik ve İnsan Kaynakları Uygulamaları, Ankara, Türk Psikologlar Derneği Yayınları, 21: 57-90.
- Thomas, M. (2005) “Bullying among Support Staff in a Higher Education Institution”, Health Education, 105(4): 273-288.
- Tınaz, P. (2006) İşyerinde Psikolojik Taciz (Mobbing), İstanbul, Beta Basım Yayım Dağıtım A.Ş.
- Togan, S. (2009) “Küresel Kriz ve Türkiye” (Global Financial Crisis and Turkey), TİSK Akademi Dergisi, 4(Özel Sayı-II): 6-25.
- Toker, B. (2007) “Demografik Değişkenlerin İş Tatminine Etkileri: İzmir’deki Beş ve Dört Yıldızlı Otellere Yönelik Bir Uygulama” (The Effects of Demographic Factors on Job Satisfaction: An Application on Five and Four Star Hotels In Izmir), Doğuş Üniversitesi Dergisi, 8(1): 92-107.
- Tutar, H. (2004) İş Yerinde Psikolojik Şiddet (Psychological Violence in the Workplace), Ankara, Barış Kitap Basım Yayın Dağıtım Ltd. Şti.
- University of Northern IOWA (2008): http://www.uni.edu/ butlera/Courses/org/msq.htm, (04.01.2008).
- Vandekerckhove, W. and Commers, M.S.R. (2003) “Downward Workplace Mobbing: A Sign of the Times?”, Journal of Business Ethics, 45(1/2): 41-50.
- Vartia, M. (1996) “The Sources of Bullying-Psychological Work Environment and Organizational Climate”, European Journal of Work and Organizational Psychology, 5(2): 203-214.
- Wasti, S.A. (2002) “Affective and Continuance Commitment to the Organization: Test of an Integrated Model in the Turkish Context”, International Journal of Intercultural Relations, 26: 525-550.
- Weisberg, J. and Kirschenbaum, A. (1991) “Employee Turnover Intentions: Implications From a National Sample”, The International Journal of Human Resource Management, 2(3): 359-375.
- Zapf, D. (1999) “Organisational, Work Group Related and Personal Causes of Mobbing/Bullying at Work”, International Journal of Manpower, 20(1/2): 70-85.
- Zapf, D., Knorz, C. and Kulla, M. (1996) “On the Relationship between Mobbing Factors, and Job Content, Social Work Environment, and Health Outcomes”, European Journal of Work and Organizational Psychology, 5(2): 215-237.
Causes, Dimensions and Organizational Consequences of Mobbing: An Empirical Study
Yıl 2011,
Cilt: 11 Sayı: 1, 179 - 191, 01.02.2011
Nuray Yapıcı Akar
Nilgün Anafarta
Fulya Sarvan
Öz
This paper aims to explore the relations between the perceived causes and dimensions of mobbing and two important organizational consequences, job satisfaction and turnover intention. The study employed survey design to collect data from 248 white collar employees working for SME’s operating in the agriculture industry in Antalya, Turkey. Leymann Inventory of Psychological Terrorization was used for data collection. More than half of the respondents had been subjected to some kind of mobbing during the previous year, for at least six months duration, most frequently from peers and generally due to organizational factors. Victims had lower levels of job satisfaction and most of them intended to leave the job
Kaynakça
- Antalya Büyükşehir Belediyesi (2009)
- h t t p : / / w w w. a n t a l y a . c o m . t r / t r / e k o n o m i / t a r i m . cfm?tanitimId=905, (11.08.2009).
- Aycan, Z. and Kanungo, R.N. (2000) “Toplumsal Kültürün Kurumsal Kültür ve İnsan Kaynakları Uygulamaları Üzerine Etkileri” (Social Culture’s Effects on Institutional Culture and Human Resources Practices), Aycan Z. (ed.) Akademisyenler ve Profesyoneller Bakış Açısıyla Türkiye’de Yönetim, Liderlik ve İnsan Kaynakları Uygulamaları, Ankara, Türk Psikologlar Derneği Yayınları, 21: 25-53.
- Aytaç, S., Bayram, N. and Bilgel, N. (2005) “Çalışma Yaşamında Yeni Bir Baskı Aracı: Mobbing” (A New Pressure Instrument in Working Life: Mobbing), İstanbul, 13. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı: 333-337.
- Aytolun, Z. (2009) “Meğer Mobbing’e Uğramışım ” (Although I Have Been Mobbed), Cumhuriyet PAZAR, 23(1206/3rd May): 1-3.
- Baykal, A.N. (2005) Yutucu Rekabet: Kanuni Devrindeki Mobbing’den Günümüze (Absortive Competition: From the Mobbing of Kanuni’s Period to Present), İstanbul, Sistem Yayıncılık.
- Çözümlenmesine İlişkin Çalışmalar” (Studies about Conflict
- Solution in the Organizations in Turkey), Aycan Z. (ed.)
- “Workplace Bullying: A Systematic Review of Risk Factors and Outcomes”, Theoretical Issues in Ergonomics Science, 7(3): 311-327.
- Mor Barak, M.E., Nissly, J.A. and Levin, A. (2001) “Antecedents to Retention and Turnover among Child Welfare, Social Work, and Other Human Service Employees: What Can We Learn from Past Research? A Review and Metanalysis”, Social Service Review, 75(4): 625-661.
- Morrison, R.L. and Nolan, T. (2007) “Negative Relationships in the Workplace: A Qualitative Study”, Qualitative Research in Accounting and Management, 4(3): 203-221.
- Özarallı, N. and Torun, A. (2007) “Çalışanlara Uygulanan Zorbalığın Mağdurların Kişilik Özellikleri, Negatif Duygular ve İşten Ayrılma Niyetleriyle İlişkisi Üzerine Bir Araştırma” (A Research on Victims’ Personality Characteristics, Negative Emotions and Turnover Intentions Relation with Bullying to Implement to Workers), Sakarya, 15. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı: 939-947.
- Özen, Ş. (1996) Bürokratik Kültür 1: Yönetsel Değerlerin Toplumsal Temelleri (Bureaucratic Culture 1: Foundations of Social of Managerial Values), Ankara, Türkiye ve Orta Doğu Amme İdaresi Enstitüsü (TODAİ), 272.
- Quine, L. (2001) “Workplace Bullying in Nurses”, Journal of Health Psychology, 6(1): 73-84.
- Rayner, C. (2002) “Round Two: Redefining Bullying at Work”, Paper Presented as Part of a Joint Session-Workplace Abuse, Aggression, Bullying and Incivility: Conceptual Integration and Emprical Insights, American Academy of Management Meeting, CO, Denver.
- Rayner, C. and Hoel, H. (1997) “A Summary Review of Literature Relating to Workplace Bullying”, Journal of Community and Applied Social Psychology, 7: 181-191.
- Restubog, S.L.D. and Bordia, P. (2006) “Workplace Familism and Psychological Contract Breach in the Philippines”, Applied Psychology: An International Review, 55(4): 563-585.
- Salin, D. (2003) “Ways of Explaining Workplace Bullying: A Review of Enabling, Motivating and Precipitating Structures and Processes in the Work Environment”, Human Relations, 56(10): 1213-1232.
- Salin, D. (2001) “Prevalence and Forms of Bullying among Business Professionals: A Comparison of Two Different Strategies for Measuring Bullying”, European Journal of Work and Organizational Psychology, 10(4): 425-441.
- Sargut, A.S. (2001) Kültürlerarası Farklılaşma ve Yönetim (Differentiation and Management between Cultures), Ankara, İmge Kitabevi Yayınları.
- Schat, A.C.H. and Kelloway, E.K. (2000) “The Effects of Perceived Control on the Outcomes of Workplace Aggression and Violence”, Journal of Occupational Health Psychology, 4: 386-402.
- Seifert, T.A. and Umbach, P.D. (2008) “The Effects of Faculty Demographic Characteristics and Disciplinary Context on Dimensions of Job Satisfaction”, Research in Higher Education, 49: 357-381.
- Sümer, H.C. (2000): “Performans Değerlendirmesine Tarihsel Bir Bakış ve Kültürel Bir Yaklaşım” (A Historical View and Cultural Approach on Performance Rating), Aycan Z. (ed.) Akademisyenler ve Profesyoneller Bakış Açısıyla Türkiye’de Yönetim, Liderlik ve İnsan Kaynakları Uygulamaları, Ankara, Türk Psikologlar Derneği Yayınları, 21: 57-90.
- Thomas, M. (2005) “Bullying among Support Staff in a Higher Education Institution”, Health Education, 105(4): 273-288.
- Tınaz, P. (2006) İşyerinde Psikolojik Taciz (Mobbing), İstanbul, Beta Basım Yayım Dağıtım A.Ş.
- Togan, S. (2009) “Küresel Kriz ve Türkiye” (Global Financial Crisis and Turkey), TİSK Akademi Dergisi, 4(Özel Sayı-II): 6-25.
- Toker, B. (2007) “Demografik Değişkenlerin İş Tatminine Etkileri: İzmir’deki Beş ve Dört Yıldızlı Otellere Yönelik Bir Uygulama” (The Effects of Demographic Factors on Job Satisfaction: An Application on Five and Four Star Hotels In Izmir), Doğuş Üniversitesi Dergisi, 8(1): 92-107.
- Tutar, H. (2004) İş Yerinde Psikolojik Şiddet (Psychological Violence in the Workplace), Ankara, Barış Kitap Basım Yayın Dağıtım Ltd. Şti.
- University of Northern IOWA (2008): http://www.uni.edu/ butlera/Courses/org/msq.htm, (04.01.2008).
- Vandekerckhove, W. and Commers, M.S.R. (2003) “Downward Workplace Mobbing: A Sign of the Times?”, Journal of Business Ethics, 45(1/2): 41-50.
- Vartia, M. (1996) “The Sources of Bullying-Psychological Work Environment and Organizational Climate”, European Journal of Work and Organizational Psychology, 5(2): 203-214.
- Wasti, S.A. (2002) “Affective and Continuance Commitment to the Organization: Test of an Integrated Model in the Turkish Context”, International Journal of Intercultural Relations, 26: 525-550.
- Weisberg, J. and Kirschenbaum, A. (1991) “Employee Turnover Intentions: Implications From a National Sample”, The International Journal of Human Resource Management, 2(3): 359-375.
- Zapf, D. (1999) “Organisational, Work Group Related and Personal Causes of Mobbing/Bullying at Work”, International Journal of Manpower, 20(1/2): 70-85.
- Zapf, D., Knorz, C. and Kulla, M. (1996) “On the Relationship between Mobbing Factors, and Job Content, Social Work Environment, and Health Outcomes”, European Journal of Work and Organizational Psychology, 5(2): 215-237.