The Moderating Role of Organizational Politics Perception, Age, and Experience on the Relationship Between Public Service Motivation and Job Satisfaction: A Study on Public Employees in Diyarbakır

Abstract

There is extensive literature indicating that public service motivation (PSM) has a positive impact on job satisfaction among employees in public institutions. Additionally, public employees' perceptions of organizational politics—particularly regarding resource distribution and power struggles within their institutions—are also associated with PSM. This study primarily examines the effect of PSM on job satisfaction among public employees working in public institutions in Diyarbakır. Furthermore, it investigates the moderating roles of organizational politics perception, age, and experience levels in the relationship between PSM and job satisfaction. The research data were collected from 353 public employees in Diyarbakır using a convenience sampling method. The collected data were analyzed using multiple regression analysis in the JASP software. The findings reveal a positive relationship between PSM and job satisfaction. Moreover, as public employees' perceptions of organizational politics increase, the strength of this positive relationship also intensifies. However, age and experience levels were found to have no significant effect on the relationship between PSM and job satisfaction. The study's findings align with the broader literature on this topic, suggesting that the relationship between PSM and job satisfaction is of a universal nature.

Keywords

• Public Service Motivation
• Job Satisfaction
• Organizational Politics Perception
• Age
• Experience

Kamu Hizmet Motivasyonunun İş Tatminine Etkisinde Örgütsel Politika Algısı, Yaş ve Tecrübenin Düzenleyici Rolü: Diyarbakır’daki Kamu Personeli Üzerine Bir Araştırma

Öz

Kamu hizmet motivasyonunun özellikle kamu kurumlarındaki çalışanların iş tatmin düzeyleri üzerinde olumlu bir etkisi olduğuna dair geniş bir literatür bulunmaktadır. Bununla birlikte kamu kurumlarında çalışan kişilerin kurum ortamındaki kaynak dağılımına ve güç savaşlarına dair geliştirmiş oldukları örgütsel politika algısı da kamu hizmet motivasyonu ile ilgili görülmektedir. Bu çalışmada birincil olarak Diyarbakır’da kamu kurumlarında çalışan kamu personelinin kamu hizmet motivasyonu düzeyinin iş tatmini üzerindeki etkisi incelenmiştir. Ayrıca, kamu hizmet motivasyonu ve iş tatmini üzerindeki ilişkide kamu çalışanlarının örgütsel politika algısı, yaş ve tecrübe düzeyi faktörlerinin düzenleyici rolü irdelenmiştir. Araştırma verileri Diyarbakır’da bulunan kamu kurumlarında çalışan 353 kamu personelinde kolayda örnekleme yöntemiyle elde edilmiştir. Toplanan veriler JASP programında çoklu regresyon analizine tabi tutulmuştur. Elde edilen bulgulara göre, kamu hizmet motivasyonu ve iş tatmini arasında olumlu bir ilişki bulunmaktadır. Ayrıca, kamu çalışanlarının örgütsel politika algısı arttıkça bu olumlu ilişkinin kuvveti de artmaktadır. Öte yandan, kamu çalışanlarının yaş ve tecrübe düzeyinin kamu hizmet motivasyonu ve iş tatmini arasındaki olumlu ilişkide hiçbir anlamlı etkisi bulunamamıştır. Araştırma bulguları, kamu hizmet motivasyonu ve iş tatmini arasındaki ilişkinin ilgili literatürün geneliyle ilişkili olduğunu ve evrensel bir nitelik taşıdığını göstermektedir.

Anahtar Kelimeler

• Kamu Hizmet Motivasyonu
• İş Tatmini
• Örgütsel Politika Algısı
• Yaş
• Tecrübe

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