Öz
The necessities arising from the existence of mankind have been tried to be met with various products and services. Products and services have diversified and renewed from the past in the direction of technological developments. While providing businesses with products and services tailored to their needs, new products and services produced with technological opportunities from the other side have made people's lives easier. The production process has also changed in the direction of these developments. Especially the Industrial Revolution, this change is one of the most important historical turning points. Innovation, which started with the mechanization of production by the Industrial Revolution, continues to gain momentum with rapid developments in information-communication technologies. This process has facilitated the production, use and storage of information, and in a sense the businesses have equalled the competitive advantages. However, enterprises have a competitive advantage in designing and marketing new products by accurately identifying consumer demands.