WAYFINDING BEHAVIORS IN A HEALTHCARE ENVIRONMENT: A CASE STUDY ANALYSIS OF INDIVIDUAL DIFFERENCES

Yıl 2015, Cilt: 3 Sayı: 3, 37 - 45, 29.07.2015

Zeynep Sevinç , Eray Bozkurt

Öz

The study aims to examine different movement behaviors between different age group, and gender patients; their familiarity levels in a healthcare environment during wayfinding ability.    Different wayfinding elements and methods are preferable due to the role of various cognitive mapping strategies, which are allocentric and egocentric. In order to analyze wayfinding preferences and abilities of users, questionnaire and sketch questions were asked to 80 participants in Aegean University polyclinics in Izmir, Turkey.  A key finding shows that males are more adaptable to allocentric wayfinding elements. Females are more convenient to egocentric elements. Furthermore, wayfinding ability is directly proportional to familiarity level.

Anahtar Kelimeler

Wayfinding; Perception; Design; Design cognition; User behavior

Kaynakça

• Burgess, N. (2006). Spatial Memory: How Egocentric and Allocentric Combine, TRENDS in Cognitive Sciences, 10(12): 551-557p.
• Imani, F., & Tabaeian, M. (2012). Recreating mental image with the aid of cognitive maps and its role in environmental perception, Social and Behavioral Sciences, 32: 53-62p.
• Sholl, M.J., Acacio, J.C., Makar, R.O., & Leon, C. (2000). The Relation of Sex and Sense of Direction to Environment, Psychology. 26: 17-28. in of Environmental
• Hölscher, C., Meilinger, T., Vrachliotis, G., Brosamle, M., & Knauff, M. (2006). Up the down staircase: Wayfinding Strategies in Multi-Level Buildings. Journal of Environmental Psychology, 26: 284-299p.Psychology. 26: 17-28.
• Xia, J., Arrowsmith. C., Jackson, M., & Cartwright, W. (2008). “The wayfinding process relationships landmark utility” Tourism Management. 29 (3): 445–457p.
• decision-making and
• Kazanasmaz, T. (2004). Sağlık Yapılarında Yönbulma Tasarımı, Modern Hastene Yönetimi, Nisan – Mayıs – Haziran, 8(2): 42-46s.
• Kim, D. (2001). Specialized Knowledge Roles and the Professional Status of Healthcare Architects, Texas University, 85-110p.
• Hidayetoğlu, M. L., Yıldırım, K., & Çağatay, K. (2010). The Effects of Training and Spatial Experience on the Perception of the Interior of Buildings with a High Level of Complexity, Scientific Research and Essays , V (5):428-439p.
• Carpman, J. R., & Grant, M. A. (1993). ‘Design That Cares: Planning Health Facilities for Patients and Visitors’, 2nd.ed, American Hospital Publishing, 328p.
• Lee, S., Dazkir, S.S., Paik, H. S., & Coskun, A. (2014). Comprehensibility of universal healthcare symbols for wayfinding in healthcare facilities. Applied Ergonomics, 45 (2014) 878-885p.
• Ergenoğlu, S. (2006). Sağlik Kurumlarinin Iyı̇leştı̇ren Hastane Anlayişi ve akredı̇tasyon bağlaminda Doktora Tezi, Yıldız Teknik Üniversitesi Fen Bilimleri Enstitüsü, 245s. S. 21. Uzunay, (2011). Hastane Yapilarinin Planlanmasi ve Hastanelerde Sirkulasyon. Yüksek Lisans Tezi, Haliç Üniversitesi Fen Bilimleri Enstitüsü, 118s.
• Apelt, R., Crawford, J. & Hogan, D. (2007). CRC, Wayfinding Design Guidelines, Construction Innovation Building Our Future, Australia, 54p.
• Çetik, M. O., & Oğulata, S.N., “Hastane Hizmet Birimleri Arasında İş akışının Ergonomik Açıdan Düzenlenmesi”, http://sbu.saglik.gov.tr/Ekutuphane/kitaplar/m17. (Erişim tarihi 23 Kasım, 2012)
• Olmstead, W.T. (1999). The usability of symbols for health care facilities: the effects of culture, gender and age. In: Zwaga, H.J.G., Boersema, T., Hoonhout, H.C.M. (Eds.), Visual Information for Everyday Philadelphia, PA, pp. 315e320. & Francis, Ltd.,
• Chen. C.H., Chang, W.C., & Chang, W.T. (2009). Gender differences in relation to wayfinding strategies, navigational support design, and wayfinding Environmental Psychology, 29: 220-226 Journal of
• Rodgers, K. M., Sindone III A. J., & Moffat, D.S. (2012). Effects of age on navigation strategy, Wayne state Universuty, Dtroit, MI, USA, Neurobiology of Ageing 33: 202-22