İŞ TATMİNİ VE İŞTEN AYRILMA NİYETİ İLİŞKİSİ: ÖRGÜTSEL ÖZDEŞLEŞMENİN ARACILIK ROLÜ

Yıl 2018, Cilt: 5 Sayı: 13, 116 - 124, 11.05.2018

Selin Aypar Özkan , ALPTEKİN Sökmen , EMRE BURAK Ekmekçioğlu

Öz

Bu çalışmanın amacı iş tatmininin, işten
ayrılma niyeti ile olan ilişkisinde örgütsel özdeşleşmenin aracılık rolünü incelemektir.
Araştırmanın verileri Ankara’da yer alan bir kamu kurumunda çalışan 304
katılımcıdan elde edilmiştir. Elde edilen veriler, betimleyici analizler, korelasyon
ve regresyon analizleri ile incelenmiştir. İş tatmini ile örgütsel özdeşleşme
arasında pozitif yönlü ve anlamlı; iş tatmini ile işten ayrılma niyeti arasında
negatif yönlü ve anlamlı bir ilişki bulunmuştur.  İş tatmini ile işten ayrılma niyeti arasındaki
negatif yönlü ilişkide örgütsel özdeşleşmenin aracılık rolü olduğu
saptanmıştır. Baron ve Kenny (1986) prensiplerine göre oluşturulan bu Yapısal
Eşitlik Modeli (YEM)’nin anlamlılığı Sobel (1982) testi ile ifade edilmiştir.

Anahtar Kelimeler

İş Tatmini, İşten Ayrılma Niyeti, Örgütsel Özdeşleşme, Aracılık

Kaynakça

• Amiri, M., Khosravi, A. and Mokhtari, A. A. (2010). Job Satisfaction and its Influential Factors. Journal of Research in Health Sciences, Vol.10, No.1, 42-46.
• Ashforth, B. E. and Mael, F. (1989). Social Identity Theory and the Organization. Academy of Management Review, Vol.14, No.1, 20-39.
• Ashforth, B. E., Harrison, S. H., and Corley, K. G. (2008). Identification in organizations: An examination of four fundamental questions. Journal of Management, Vol.34, No.3, 325-374.
• Aziri, B. (2011). Job Satisfaction: A Literature Review. Management Research & Practice, Vol.3, No.4, 77-86.
• Baron, R. M. and Kenny, D. A. (1986). The Moderator–Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic and Statistical Considerations. Journal of Personality and Social Psychology, Vol.51, No.6, 1173.
• Başar, U. ve Basım, N. (2015). Effects of Organizational Identification on Job Satisfaction: Moderating Role of Organizational Politics. Journal of Management and Economics, Vol.22, No.2.
• Chen, M. L., Su, Z. Y., Lo, C. L., Chiu, C. H., Hu, Y. H., and Shieh, T. Y. (2014). An Empirical Study on the Factors Influencing the Turnover Intention of Dentists in Hospitals in Taiwan. Journal of Dental Sciences, Vol.9, No.4, 332-344.
• Cho, Y. J. and Song H.J. (2017). Determinants of Turnover Intention of Social Workers: Effects of Emotional Labor and Organizational Trust. Public Personnel Management, Vol.46, No. 1,41-65.
• Cotton, J. L., and Tuttle, J. M. (1986). Employee turnover: A meta-analysis and review with implications for research. Academy of Management Review, Vol.11, No.1, 55-70.
• De Moura, G. R., Abrams, D., Retter, C., Gunnarsdottir, S., Ando, K. (2009). Identification as an Organizational Anchor: How Identification and Job Satisfaction Combine to Predict Turnover Intention. European Journal of Social Psychology, Vol.39, No.4, 540-557.
• Duraisingam, V., Pidd, K. and Roche, A. M. (2009). The Impact of Work Stress and Job Satisfaction on Turnover Intentions: A Study of Australian Specialist Alcohol and Other Drug Workers. Drugs: Education, Prevention and Policy, Vol.16, No.3), 217-231.
• Eby, L. T., Freeman, D. M., Rush, M. C., and Lance, C. E. (1999). Motivational Bases of Affective Organizational Commitment: A Partial Test of an Integrative Theoretical Model. Journal of Occupational and Organizational Psychology, Vol.72, No.4, 463-483.
• Edwards, M. R. (2005). Organizational identification: A Conceptual and Operational Review. International Journal of Management Reviews, Vol.7, No.4, 207-230.
• Edwards, M. R. and Peccei, R. (2010). Perceived Organizational Support, Organizational Identification and Employee Outcomes Testing a Simultaneous Multifoci Model. Journal of Personnel Psychology, Vol. 9, No.1, 17-26.
• Efraty, D., Sirgy, M. J. and Claiborne C. B. (1991). The Effects of Personal Alienation on Organizational Identification: A Quality-of-Work-Life Model. Journal of Business and Psychology, Vol.6, No.1, 57-78.
• Galetta, M., Porthogese, I., and Battistelli, A. (2011). Intrinsic Motivation, Job Autonomy and Turnover Intention in the Italian Healthcare: The Mediating Role of Affective Commitment. Journal of Management Research, Vol.3, No.2, 31-49.
• Ganesan, S. and Weitz, B. A. (1996). The Impact of Staffing Policies on Retail Buyer Job Attitudes and Behaviors. Journal of Retailing, Vol.72, No.1, 31-56.
• Iftikhar, S., Zubair, A. (2013). Organizational Socialization, Organizational Identification and Turnover Intentions among Doctors. Pakistan Business Review, Vol.15, No.3, 427-451.
• Jaramillo, F., Mulki, J. P. and Solomon, P. (2006). The Role of Ethical Climate on Salesperson’s Role Stress, Job Attitudes, Turnover Intention, and Job Performance. Journal of Personal Selling and Sales Management, Vol.26, No.3, 271-282.
• Javed, M., Balouch, R., & Hassan, F. (2014). Determinants of Job Satisfaction and its İmpact on Employee Performance and Turnover İntentions. International Journal of Learning and Development, Vol.4, No.2, 120-140.
• Karanika-Murray,M., Duncan, N., Pontes, H. M., Griffiths, M. D., (2015). Organizational identification, work engagement, and job satisfaction. Journal of Managerial Psychology, Vol. 30, No.8, 1019-1033,
• Khanin, D. (2013). How to Reduce Turnover Intentions in The Family Business: Managing Centripetal and Centrifugal Forces”. Business Horizons, Vol.56, No.1, 63-73.
• Lee, C. C., Huang, S. H. and Zhao, C. Y. (2012). A Study on Factors Affecting Turnover Intention of Hotel Employees. Asian Economic and Financial Review, Vol.2, No.7, 866.
• Lewis, G. B. (1991). Turnover and the quiet crisis in the federal civil service. Public Administration Review, Vol.51, No.2, 145-155.
• Locke, E. A. (1976). The Nature and Causes of Job Satisfaction. In: Dunnette, M.D. (Ed.), Handbook of industrial and organizational psychology, New York: McGraw Hill, 1297-1349.
• Mael, F. and Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, Vol.13, No.2, 103-123.
• Mbah, S. E., Ikemefuna, C. O. (2012). Job Satisfaction and Employees’ Turnover Intentions in total Nigeria plc. in Lagos State, International Journal of Humanities and Social Science, Vol.2, No.14, 275-287.
• Meydan, C. H. ve Şeşen, H. (2011). Yapısal Eşitlik Modellemesi AMOS Uygulamaları (Birinci Baskı). Ankara: Detay Yayıncılık, 37.
• Penn, M., Romano, J. L., and Foat, D. (1988). The Relationship between Job Satisfaction and Burnout: A Study of Human Service Professionals. Administration and Policy in Mental Health and Mental Health Services Research, Vol.15, No.3, 157-165.
• Porter, L. W., and Steers, R. M. (1973). Organizational, Work, and Personal Factors in Employee Turnover and Absenteeism. Psychological Bulletin, Vol.80, No.2, 151-176.
• Schaufeli, W. B. and Bakker, A. B. (2004). Job Demands, Job Resources, and Their Relationship with Burnout and Engagement: A Multi‐Sample Study. Journal of organizational Behavior, Vol.25, No.3, 293-315.
• Sempane, M. E., Roodt, G., and Rieger, H. (2002). Job satisfaction in relation to organizational culture. SA Journal of Industrial Psychology, Vol.28, No.2, 23-30.
• Schlesinger, L.A. and Zornitsky, J. (1991). Job Satisfaction, Service Capability, and Customer Satisfaction: An Examination of Linkage and Management Implications. Human Resource Planning, Vol.14, No.2, 141-149.
• Sobel, M. E. (1982). Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models. In S. Leinhart (Ed.), Sociological Methodology, San Francisco: Jossey-Bass, 290-312.
• Spector, P. E. (1997). Job Satisfaction: Application, Assessment, Causes, and Consequences. Thousand Oaks Cliff: Sage Publications, Inc.
• Todorović, D., Čabarkapa M., Tošić-Radev, M., Miladinović, I. (2017). Organizational Identification, Commitment and Orientations of Professional Military Personnel, Vojnosanit Pregl, Vol.74, No.9, 871–877.
• Tsuchiya,Y. (2017). A Critical Review of Organizational Identification: Introducing Identity Work to Examine Dynamic Process. Journal of Organizational Culture, Communications and Conflict, Vol.21, No.2, 1-10.
• Wegge, J., Van Dick R., Fisher, G.K., Wecking, C. and Moltzen, K. (2006). Work Motivation, Organizational Identification, and Well-Being in Call Centre Work. Work and Stress, Vol.20, No.1, 60-83.
• Weiss, D. J., Dawis, R. V. England, G. W. and Lofquist, L. H. (1967), Manual for the Minnesota Satisfaction Questionnaire. Vol. 22, Minnesota Studies in Vocational Rehabilitation, Minneapolis: University of Minnesota, Industrial Relations Center.
• Wright, K. B. (2011). A Communication Competence Approach to Healthcare Worker Conflict, Job Stress, Job Burnout, and Job Satisfaction. Journal for Healthcare Quality: Official Publication of the National Association for Healthcare Quality, Vol.33, No.2, 7–14