Yıl 2019,
Cilt: 1 Sayı: 2, 17 - 29, 01.02.2019
David Ledo Hernandez
Özgür Çengel
Kaynakça
- Baker, W., Kiewell, D., and Winkler, G. (June 2014). Using Big Data to Make Better Pricing Decissions. Retrieved from https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/using-big-data-to-make-better-pricing-decisions
- Barone, D, Jian, L, and Amoyt, D. (2011) Composite Indicators for Business Intelligence. Retrieved from: https://www.researchgate.net/publication/221268708/download
- Berry M.J.A. and Linoff G.S. (2004). Data Mining Techniques. Indianapolis, IN: Wiley.
- Columbus L. (2016). Roundup of Analytics, Big Data & BI Forecasts and Market Estimates, 2016. Retrieved from https://www.forbes.com/sites/louiscolumbus/2016/08/20/roundup-of-analytics-big-data-bi-forecasts-and-market-estimates-2016/#773e25256f21
- Cornelissen, J. (2018). The democratization of data science. Harvard Business Review. Retrieved from https://hbr.org/2018/07/the-democratization-of-data-science
- Cravens, D. W. and Piercy, N. F. (2006). Strategic Marketing. New York, NY: McGraw-Hill.
- Davenport, T.H. (2006). Competing on Analytics. Retrieved from https://hbr.org/2006/01/competing-on-analytics
- David, F.D. (2003). Conceptos de administración estratégica. Pearson: Mexico.
- Dholakia, N., and Dholakia, R. R. (2013/2014). Scholarly Research in Marketing: Trends and Challenges in the Era of Big Data. Working Paper Series, Retrieved from https://web.uri.edu/business/files/Encycl-Communication-DataMining-n-Marketing-.pdf
- Estrella-Ramón A.M., Sánchez-Pérez, M., Swinnen, G. and VanHof, K. (2013). A marketing view of the customer value: Customer lifetime value and customer equity. South African Journal of Business Management, volume 44. Pages 47-64. Retrieved from https://www.researchgate.net/publication/260423848_A_marketing_view_of_customer_value_Customer_lifetime_value_and_customer_equity
- Eight Leaves. (2018). Loyalty Ladder. Retrieved from: https://eightleaves.com/
- Forbes. (2015). The Rise of the New Marketing Organization. Retrieved from https://images.forbes.com/forbesinsights/StudyPDFs/Turn-The_Rise_of_the_New_Marketing_Organization-REPORT.pdf
- Ford, J. Ibrahim, E., and West D. (2010). Strategic Marketing Creating Competitive Advantage. New York, NY: Oxford University Press.
- Gilligan, C. and Wilson, R.M.S. (2005). Strategic Marketing Management planning, implementation & control. Burlington, MA: Elsevier Butterworth-Heinemann.
- Gilligan, C., and Wilson, R.M.S. (2009). Strategic Marketing Management planning, implementation & control. Elsevier: Bulington, United Kingdom.
- Gilligan C. and Wilson R.M.S. (2015). Strategic Marketing Management planning, implementation & control. Burlington, MA: Elsevier Butterworth-Heinemann.
- Harvard Business Review (2014). The New Marketing: Real Time, Relevant and Engaged. https://www.marketingmag.com.au/wp-content/uploads/2014/11/SAP-White-Paper-Harvard-Business-Review.pdf
- Henderson, C.M., Lee J-Y., Palmatier, R.W., and Sridhar, S. (2012). Retrieved from http://www.msi.org/reports/effect-of-customer-centric-structure-on-firm-performance/
- Howson, C., Idoine, C.J., and Sallam, R.L. (2017). Augmented analytics is the future of data and analytics. Gartner. Retrieved from: https://www.gartner.com/doc/3773164/augmented-analytics-future-data-analytics
- Jyoti Bora, D., Dr. Kumar, G. A. (2014). Effect of Different Distance Measures on the Performance of K-Means Algorithm: An Experimental Study in Matlab. International Journal of Computer Science and Information Technologies, Vol. 5 (2), Pages 2501-2506. Retrieved from: https://www.researchgate.net/publication/262732973_Effect_of_Different_Distance_Measures_on_the_Performance_of_K-Means_Algorithm_An_Experimental_Study_in_Matlab
- Kannan, P.K. and Wedel, M. (November 2016). Marketing for Analytics in Rich Data Environments. In Journal of Marketing: AMA/MSI Special Issue (Vol. 80 pp. 97-121). Retrieved from http://dx.doi.org/10.1509/jm.15.0413
- Keller, K.L. and Kotler, P. (2012). Marketing Management. Prentice Hall. New Jersey.
- Maycotte, H.O. (2015). Customer Lifetime Value - The Only Metric That Matters. Forbes Retrieved from https://www.forbes.com/sites/homaycotte/2015/08/25/customer-lifetime-value-the-only-metric-that-matters/#eba88a138761
- Morgan, R. M. and Hunt, S. D. (1994). The Commitment-Trust Theory of Relationship Marketing. Journal of Marketing, 58(3).
- Manyika, J., Chui, M., Brown, B., Bughin, J., Dobbs, R., Roxburgh, C. and Byers, H. A. (2011). Big Data: The Next Frontier for Innovation, Competition, and Productivity.McKinsey Global Institute.
- Rackley, J. (2015). Marketing analytics roadmap: Methos, Metrics and Tools. Springer: New York, NY.
- Reichheld, F., and Sasser Jr, W. E. (1990). Zero Defections: Quality Comes to Services. Harvard Business Review 68, no. 5
- Sallam. (2018, Februray 22). Augmented Analytics: The next disruption in Analytics and BI. Retrieved from: https://www.gartner.com/en/webinars
- SpencerStuart. (April 2013). Big Data and the CMO: What’s Changing for Marketing Leadership? CMO Summit Survey Results. Retrieved from https://www.spencerstuart.com/research-and-insight/big-data-and-the-cmo-whats-changing-for-marketing-leadership-cmo-summit-survey-results
- Transforming Data with Intelligence [TDWI]. (2011). Best Practices Report: Big Data Analytics. Aberdeen, ABZ: Russom P.
- United State Agency International Development – USAID. (2013). Developing-Key-Performance-Indicators. Retrieved from: https://www.hfgproject.org/wp-content/uploads/2014/10/03-Developing-Key-Performance-Indicators.pdf
- Vittal, S. (2017). When Big Data's Marketing Potential Gets Lost in Translation. Retrieved from: https://www.forbes.com/sites/adobepartnership/2017/11/30/when-big-datas-marketing-potential-gets-lost-in-translation/#5803ad24fe47
- Whitler (2017). Converting Analytics Into Action: The Predictive Analytics Understanding-Activation Gap. Retrieved from https://www.forbes.com/sites/kimberlywhitler/2017/10/08/converting-analytics-into-action-the-predictive-analytics-understanding-activation-gap/#746f287d1595
- Woodie, A. (2016, March 25) Tracking the Data Science Talent Gap. Retrieved from: https://www.datanami.com/2016/03/25/tracking-data-science-talent-gap/
Impact of Analytics on Strategic Marketing Performance
Yıl 2019,
Cilt: 1 Sayı: 2, 17 - 29, 01.02.2019
David Ledo Hernandez
Özgür Çengel
Öz
In the current era of digitalization new tools are being used to create competitive advantages in the market. The use of analytics in the strategic marketing involving segmenting, targeting and positioning STP , have become a differentiator between successful and non-successful organizations that have access to big data.
Kaynakça
- Baker, W., Kiewell, D., and Winkler, G. (June 2014). Using Big Data to Make Better Pricing Decissions. Retrieved from https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/using-big-data-to-make-better-pricing-decisions
- Barone, D, Jian, L, and Amoyt, D. (2011) Composite Indicators for Business Intelligence. Retrieved from: https://www.researchgate.net/publication/221268708/download
- Berry M.J.A. and Linoff G.S. (2004). Data Mining Techniques. Indianapolis, IN: Wiley.
- Columbus L. (2016). Roundup of Analytics, Big Data & BI Forecasts and Market Estimates, 2016. Retrieved from https://www.forbes.com/sites/louiscolumbus/2016/08/20/roundup-of-analytics-big-data-bi-forecasts-and-market-estimates-2016/#773e25256f21
- Cornelissen, J. (2018). The democratization of data science. Harvard Business Review. Retrieved from https://hbr.org/2018/07/the-democratization-of-data-science
- Cravens, D. W. and Piercy, N. F. (2006). Strategic Marketing. New York, NY: McGraw-Hill.
- Davenport, T.H. (2006). Competing on Analytics. Retrieved from https://hbr.org/2006/01/competing-on-analytics
- David, F.D. (2003). Conceptos de administración estratégica. Pearson: Mexico.
- Dholakia, N., and Dholakia, R. R. (2013/2014). Scholarly Research in Marketing: Trends and Challenges in the Era of Big Data. Working Paper Series, Retrieved from https://web.uri.edu/business/files/Encycl-Communication-DataMining-n-Marketing-.pdf
- Estrella-Ramón A.M., Sánchez-Pérez, M., Swinnen, G. and VanHof, K. (2013). A marketing view of the customer value: Customer lifetime value and customer equity. South African Journal of Business Management, volume 44. Pages 47-64. Retrieved from https://www.researchgate.net/publication/260423848_A_marketing_view_of_customer_value_Customer_lifetime_value_and_customer_equity
- Eight Leaves. (2018). Loyalty Ladder. Retrieved from: https://eightleaves.com/
- Forbes. (2015). The Rise of the New Marketing Organization. Retrieved from https://images.forbes.com/forbesinsights/StudyPDFs/Turn-The_Rise_of_the_New_Marketing_Organization-REPORT.pdf
- Ford, J. Ibrahim, E., and West D. (2010). Strategic Marketing Creating Competitive Advantage. New York, NY: Oxford University Press.
- Gilligan, C. and Wilson, R.M.S. (2005). Strategic Marketing Management planning, implementation & control. Burlington, MA: Elsevier Butterworth-Heinemann.
- Gilligan, C., and Wilson, R.M.S. (2009). Strategic Marketing Management planning, implementation & control. Elsevier: Bulington, United Kingdom.
- Gilligan C. and Wilson R.M.S. (2015). Strategic Marketing Management planning, implementation & control. Burlington, MA: Elsevier Butterworth-Heinemann.
- Harvard Business Review (2014). The New Marketing: Real Time, Relevant and Engaged. https://www.marketingmag.com.au/wp-content/uploads/2014/11/SAP-White-Paper-Harvard-Business-Review.pdf
- Henderson, C.M., Lee J-Y., Palmatier, R.W., and Sridhar, S. (2012). Retrieved from http://www.msi.org/reports/effect-of-customer-centric-structure-on-firm-performance/
- Howson, C., Idoine, C.J., and Sallam, R.L. (2017). Augmented analytics is the future of data and analytics. Gartner. Retrieved from: https://www.gartner.com/doc/3773164/augmented-analytics-future-data-analytics
- Jyoti Bora, D., Dr. Kumar, G. A. (2014). Effect of Different Distance Measures on the Performance of K-Means Algorithm: An Experimental Study in Matlab. International Journal of Computer Science and Information Technologies, Vol. 5 (2), Pages 2501-2506. Retrieved from: https://www.researchgate.net/publication/262732973_Effect_of_Different_Distance_Measures_on_the_Performance_of_K-Means_Algorithm_An_Experimental_Study_in_Matlab
- Kannan, P.K. and Wedel, M. (November 2016). Marketing for Analytics in Rich Data Environments. In Journal of Marketing: AMA/MSI Special Issue (Vol. 80 pp. 97-121). Retrieved from http://dx.doi.org/10.1509/jm.15.0413
- Keller, K.L. and Kotler, P. (2012). Marketing Management. Prentice Hall. New Jersey.
- Maycotte, H.O. (2015). Customer Lifetime Value - The Only Metric That Matters. Forbes Retrieved from https://www.forbes.com/sites/homaycotte/2015/08/25/customer-lifetime-value-the-only-metric-that-matters/#eba88a138761
- Morgan, R. M. and Hunt, S. D. (1994). The Commitment-Trust Theory of Relationship Marketing. Journal of Marketing, 58(3).
- Manyika, J., Chui, M., Brown, B., Bughin, J., Dobbs, R., Roxburgh, C. and Byers, H. A. (2011). Big Data: The Next Frontier for Innovation, Competition, and Productivity.McKinsey Global Institute.
- Rackley, J. (2015). Marketing analytics roadmap: Methos, Metrics and Tools. Springer: New York, NY.
- Reichheld, F., and Sasser Jr, W. E. (1990). Zero Defections: Quality Comes to Services. Harvard Business Review 68, no. 5
- Sallam. (2018, Februray 22). Augmented Analytics: The next disruption in Analytics and BI. Retrieved from: https://www.gartner.com/en/webinars
- SpencerStuart. (April 2013). Big Data and the CMO: What’s Changing for Marketing Leadership? CMO Summit Survey Results. Retrieved from https://www.spencerstuart.com/research-and-insight/big-data-and-the-cmo-whats-changing-for-marketing-leadership-cmo-summit-survey-results
- Transforming Data with Intelligence [TDWI]. (2011). Best Practices Report: Big Data Analytics. Aberdeen, ABZ: Russom P.
- United State Agency International Development – USAID. (2013). Developing-Key-Performance-Indicators. Retrieved from: https://www.hfgproject.org/wp-content/uploads/2014/10/03-Developing-Key-Performance-Indicators.pdf
- Vittal, S. (2017). When Big Data's Marketing Potential Gets Lost in Translation. Retrieved from: https://www.forbes.com/sites/adobepartnership/2017/11/30/when-big-datas-marketing-potential-gets-lost-in-translation/#5803ad24fe47
- Whitler (2017). Converting Analytics Into Action: The Predictive Analytics Understanding-Activation Gap. Retrieved from https://www.forbes.com/sites/kimberlywhitler/2017/10/08/converting-analytics-into-action-the-predictive-analytics-understanding-activation-gap/#746f287d1595
- Woodie, A. (2016, March 25) Tracking the Data Science Talent Gap. Retrieved from: https://www.datanami.com/2016/03/25/tracking-data-science-talent-gap/