FINDING SYNERGY IN EMPLOYEE PERCEPTIONS OF EQUITY, JOB SATISFACTION, ORGANISATIONAL COMMITMENT AND ORGANISATIONAL CITIZENSHIP BEHAVIOUR IN A SOUTH AFRICAN CONTEXT

Abstract

The study of job satisfaction, organisational commitment and organisational citizenship behaviour have been extensively researched in literature and within various domains. These efforts are welcomed and have also enabled researchers to better distinguish between these variables. However, a review of literature shows that the concept of equity is seldom factored into these relationships. This study builds on the efforts to conceptualise the effects of employee perceptions of equity, job satisfaction, organisational commitment and organisational citizenship behaviour among employees in a public water utility company in South Africa. The study adopted a cross sectional survey and collected data from 219 employees. Confirmatory factor analysis (CFA) was used to test the goodness-of- fit within the proposed framework. Using structural equation modelling (SEM) the hypothesized relationship between employee perceptions of equity, job satisfaction, organisation commitment and organisational citizenship behaviour were tested. Significant positive relationships were found between employee perceptions of equity and job satisfaction; job satisfaction and normative commitment; job satisfaction and continuance commitment; affective commitment and organisational citizenship behaviour, and normative commitment and organisational citizenship behaviour. Negative relationships were observed between job satisfaction and affective commitment, continuance commitment and organisational citizenship behaviour. The findings add new knowledge that can be used to improve human resource practices in the organisation. Limitations and implications for further studies are alluded to

Keywords

• Perceptions of equity
• job satisfaction
• organisational commitment
• organisational citizenship behaviour

Kaynakça

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