ASSESSING ORGANIZATIONAL CLIMATE AND ORGANIZATIONAL PRACTICES THROUGH TEAM BUILDING AT A SELECTED LOCAL MUNICPALITY

Abstract

The North West Province like many provinces of South Africa is faced with backlogs in terms of service delivery and does not have the capacity and means to meet its growth and development targets. It has also been recognized that lack of service delivery in the municipalities has been caused by a range of factors, namely: poor team spirit, lack of appreciation and recognition from managers/supervisors, hostile communication and no communication at all, low levels of trust, and the unwillingness of managers or supervisors to allow employees to be initiatives and take responsibilities for certain aspects of their work. Due to the above, it becomes imperative to study organisational climate and human resource management practices of a selected municipality. From this current study, it is envisaged that findings identified with regards to organisational climate will reflect a true relationship with human resource management practices which will assist in building strong teams. In response to the Team Building Service Project , advertised in the Mail Newspaper in November 2012 by Mahikeng Local Municipality, SCM/MLM80/11/2012, and appointed by the Municipal Manager on 12 June 2013, Ross Psychological Services undertook the above project between 25- 27th June 2013 at Orion Lodge in Rustenburg, in South Africa. The Human Resource Practices Questionnaire (HRPQ) was used to measure human resource management practices and the Organisational Climate Questionnaire (OCQ) was used to measure organisational climate in the municipality

Keywords

• Organizational Climate, Organizational Practices, the STRIDE Process

Kaynakça

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