DO PERCEIVED ENVIRONMENTAL UNCERTAINTY AND EMOTIONAL INTELLIGENCE TRIGGER KNOWLEDGE SHARING BEHAVIOR OF EMPLOYEES?

Yıl 2012, Cilt: 4 Sayı: 2, 21 - 31, 01.12.2012

F. Gulruh Gurbuz Ozlem Araci

Öz

Organizations need to make countless decisions to sustain their life under the
uncertainty conditions. Knowledge is the unavoidable requirement of decision
making to decrease uncertainty for better decisions. And organizations have many
internal and external knowledge sources. Employees are one of the important
knowledge sources. In addition to their knowledge, knowledge sharing behavior
of employees facilitates disseminating of the knowledge in the whole
organization. This study aims to reveal effects of emotional intelligence of
employees and perceived environmental uncertainty on their knowledge sharing
behavior.

Anahtar Kelimeler

knowledge sharing, emotional intelligence, perceived environmental uncertainty

Kaynakça

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