SPREADING WEBSITE USABILITY AND ACCESSIBILITY INTO SOCIETY: EXAMPLES FROM PUBLIC AND PRIVATE SECTORS IN TURKEY

Öz

Usability and Accessibility issues increasingly become important for efficacious use of publicly available websites and e-inclusion (among others) in today's knowledge society. In Turkey, there are also various initiatives taken for the diffusion of usability and accessibility into society. In this article, specific examples from public and private sector will be provided to present the Turkish case for usability and accessibility. In public sector, Türksat assumes a responsible role for the development and diffusion of standards for usability and accessibility. Various ongoing innovative initiatives in other public institutions such as Middle East Technical University complement these efforts for the improvement of usability. While, such public initiatives are important, they are not sufficient, and needs to be complemented with private initiatives. A good example of private sector initiative is Userspots. Furthermore, future initiatives are being considered for developing tools for online assessment of or focusing on web forms’ usability/accessibility. These will be presented as examples of noteworthy initiatives and prospects in Turkey for raising awareness to and spreading usability and accessibility in public affairs. It is hoped the presented information about these initiatives will also provide useful information for related initiatives in other countries

Anahtar Kelimeler

• Usability, Accessibility

Kaynakça

1. Alacam, O, DalcD, M. (2009) A replication usability study of WEB mapping sites with eye tracker: The effects of iconic representation of information . HCII2009 San Diego
2. Albion, P. (1999). Heuristic evaluation of educational multimedia: From theory to practice.
3. Proceedings of the 16th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (pp. 9-15). Brisbane: Australasian Society for Computers in Learning in Tertiary Education. BalcD, A., KumaT, E., TaTdelen, H., Süngü, E., Medeni, T., Medeni, T. (2008) Development and Implementation of e-Government Services in Turkey: Issues of Standardization, Inclusion,
4. Citizen and Satisfaction. ICEGOV2008 Egypt
5. Bevan, N. (1997) Quality and usability: A new framework. van Veenendaal, E, and McMullan,
6. J (eds) Achieving software product quality, Tutein Nolthenius, Netherlands, Fu, L., Salvendy, G., and Turley, L. (2002) Effectiveness of user testing and heuristic evaluation as a function of performance classification, Behaviour & Information Technology, (2), pp. 137- 143.
7. Jacob, R. J. K., & Karn, K. S. (2003). Eye tracking in human-computer interaction and usability research: Ready to deliver the promises (Section commentary). In J. Hyona, R.
8. Radach, & H. Deubel (Eds.), The Mind's Eyes: Cognitive and Applied Aspects of Eye Movements. Oxford: Elsevier Science. JRC EC (2009). The impact of social computing on the EU information society and economy

9. Krug, S. (2000). Don’t Make Me Think : A Common Sense Approach to Web Usability
10. New Riders 2nd Edition Nielsen, J. (2000). Why You Only Need to Test With 5 Users. [On-line]. Available: http://www.useit.com/alertbox/20000319.html
11. Nielsen, J.(1994). How to Conduct a Heuristic Evaluation. Retrieved January, 2010, from http://www.useit.com/papers/heuristic/heuristic_evaluation.html.
12. Nielsen, J. (1994 ) Usability Engineering Morgan Kaufmann, San Francisco,.
13. Peng, L. K., Ramaiah, C. K. and Foo, S. (2004). Heuristic-based User Interface Evaluation at
14. Nanyang Technological University in Singapore, Program: Electronic Library and Information Systems 38 (1): 42-59. Nat Nur (2009) e-Devlet KapDsDnda Engelli bir VatandaT, (A disabled citizen at EGG) YEBKO