MOTORISTS ATTITUDES TOWARDS IMPLEMENTATION OF E-TOLLS IN GAUTENG PROVINCE, SOUTH AFRICA

Yıl 2020, , 48 - 62, 30.06.2020

Khotso Mosala Elizabeth Chinomona

https://doi.org/10.34111/ijebeg.202012104

Cited By: 5

Öz

Transport plays a crucial role in the growth of South Africa. Transportation is responsible for the movement of goods and services as well as people from one point to the other, however, for an effective transport system, there should be good road infrastructure or a good road system to connect all places around the country effectively. This article focuses on the e-toll roads in the Gauteng area. The article aims to determine the attitudes of motorists towards implementation of e-tolls in Gauteng Province. This article considers the following variables, namely e-toll charges, attitude towards e-tolling, e-toll compliance, consumer trust of e-tolls and e-toll use continuation. A quantitative approach was adopted in which a survey questionnaire was used to collect data from 350 road users in the Gauteng Province. Data were analysed with the aid of two software packages, namely the Statistical Package for the Social Sciences (SPSS), version 24.0, and the Analysis of Moment Structures (AMOS), version 24.0. The results of this article provide useful information on the funding of the roads in Gauteng Province of South Africa. This article also contributes to the limited body of literature on e-tolls; government or policy makers could benefit from the information in this article regarding e-toll charges, attitude towards e-tolling, e-toll compliance, consumer trust of e-tolls and e-toll use continuation.

Anahtar Kelimeler

E-toll charges, Attitude towards e-tolling, E-toll compliance, Consumer trust of e-tolls, E-toll use continuation

Kaynakça

• Brits, A. (2010). The financial burden of national road infrastructure and the equity theory of South African perspective. Department of Transport Economics, Logistics and Tourism, 39-56. Chi, J. & Waugaman, S. (2010). Regional economic impacts of a toll road in West Virginia, A REMI model approach. Center for Business and Economic Research, Marshall University, Huntington, 1-19.
• Duvenage, W. (2013). OUTA Chairmans report – AGM. [Online]. Available at http://www.outa.co.za/site/wp-content/uploads/2015/05/2013-04-30-OUTA-AGM-Chairmans-Report-.pdf
• Decorla-Souza, P. & Whitehead, R.E. (2003). The value of pricing the use of roads. Public Works Management & Policy, 7, 267-276.
• Di Ciommo, F., Monzón, A. & Fernandez-Heredia, A. (2013). Improving the analysis of road pricing acceptability surveys by using hybrid models. Transportation Research Part A, 49, 302-316.
• Edwards, J. & Wolfe, S. (2004). Compliance: A review. Journal of Financial Regulation and Compliance, 13 (1), 48-59. Ferguson, J.L. & Ellen, P.S. (2013). Transparency in pricing and its effect on perceived price fairness. Journal of product and brand management, 22 (5/6), 404 – 412.
• Fornell, C. & Larcker, D.F. (1981). Structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50
• Harvey, E. & Mona, V. (2015). Roads of rage: The e-toll debate. City Press. 2015-06-29
• Hinterhuber, A. & Liozu, S. (2013). Innovation in pricing: Contemporary theories and best practices. Canada: Routledge. http://tollcalc.sanral.co.za/etoll/
• Hoe, S.L. (2008). Issues and procedures in adopting structural equation modeling technique. Journal of Applied Quantitative Methods, 3(1), 73-83.
• James, O. & Anne, K. (2010). Evidence on user’s attitudes towards road user charges ‒A cross-sectional survey of six Norwegian toll schemes. Transport Policy, 17, 349-358.
• Jakobsson, C., Fujii, S. & Gärling, T. (2000). Determinants of private car users’ acceptability of road pricing. Transport Policy, 7, 133-158.
• Jimenez, P. & Lyer, G. (2016). Tax compliance in a social setting: The influence of social norms, trust in government, and perceived fairness on taxpayer compliance. Advances in Accounting, 34, 17-26.
• Kekana, R.D. (2006). An economic impact assessment of toll roads, with specific reference to the impact on alternative roads between the Pumalani and Hammanskraal Toll Gates. 1-134.
• Lassoued, R. & Hobbs, J.E. (2015) Consumer confidence in credence attributes: The role of brand trust. Food Policy, 52, 99-107.
• Odeck, J. & Kjerkreit, A. (2010). Evidence on user’s attitudes towards road user charges. A cross-sectional survey of six Norwegian toll schemes. Transport Policy, 17, 349-358.
• Peters, D. (2014). Opening remarks to Advisory Panel on socio-economic impact of Gauteng e-tolls. [Online]. Available at: http://www.gov.za/minister-dipuo-peters-opening-remarks-advisory-panel-socio-economic-impact-gauteng-e-tolls.
• Schade, J. & Baum, M. (2006). Reactance or acceptance? Reactions towards the introduction of road pricing. Transportation Research Part A, 41, 41–48.
• Tseng, P., Lin, D. & Chien, S. (2013). Investigating the impact of highway electronic toll collection to the external cost: a case study in Taiwan. Technological Forecasting & Social Change, 86, 265-272.
• Schmöcker, J.-D., Pettersson, P. & Fujii, S. (2012). Comparative analysis of proximal and distal determinants for the acceptance of coercive charging policies in the U.K. and Japan. International. Journal of Sustainable Transportation, 6(3), 156-173.
• Smith, S. (2016). African News Agency. Increase in e-toll fees will break Gauteng consumers' backs.
• Swan, P.F. & Belzer, M.H. (2010). Empirical evidence of toll road traffic diversion and implications for highway infrastructure privatization. Public Works Management & Policy, 14(4), 351-373.
• Torgler, B. (2003a). Tax morale in transition countries. Post-Communist Economies, 15(3), 357-381.
• Torgler, B. (2004). Tax morale, trust and corruption: Empirical evidence from transition countries. Working Paper No. 2004-5. Center for Research in Economics, Management and the Arts (CREMA).
• Yusuf, J., O’Connell, L. & Anuar, A. (2013). For whom the tunnel be tolled: a four-factor model for explaining willingness-to-pay tolls. Transportation Research Part A, 59, 13-21.
• Van Damme, A. & Pauwels, L. (2016). Why are young adults willing to cooperate with the police and comply with traffic laws? Examining the role of attitudes toward the police and law, perceived deterrence and personal morality. International Journal of Law, Crime and Justice, 1-14.
• Velaga, N. & Pangbourne, K. (2014). Achieving genuinely dynamic road user charging: issues with a GNSS-based approach. Journal of Transport Geography, 34, 243-253.