THE STRATEGIC ROLE OF INFORMATION TECHNOLOGY IN EGOVERNMENT: A CASE OF NEPAL

Yıl 2016, Cilt: 8 Sayı: 1, 19 - 39, 01.06.2016

Gajendra Sharma Manish Pokharel

Öz

Information technology (IT) strategies are organized and long-term approaches to
connect government with citizens. Federal, state, and local governments are
investing in the development of IT strategies to promote their e-government goals.
E-government improves and enhances the infrastructures and services provided to
the citizens. The purpose of this paper is to investigate the strategic role of IT in egovernment.
The findings of this study indicates that better configuration of IT
strategies with different projects, clear legislation, implementation guidelines and
standards are required. A detail analysis of citizen participation can be performed
from literature, general practice, incentives and organization to highlight,
investigate, and discuss major issues regarding the public participation challenges
in e-government. This is an important IT implication in this paper that provides
contribution to theory and practice of e-government. The major findings of this
study are useful for decision makers, policy makers and also valuable for actual
understanding of the needs of the citizens.

Anahtar Kelimeler

Information technology, e-government, strategy, information systems

Kaynakça

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