BibTex RIS Kaynak Göster

EVALUATING THE COST-BENEFITS OF E-GOVERNMENT PROJECTS: Rationale for Going beyond Objective Financial Measures

Yıl 2011, Cilt: 3 Sayı: 1, 109 - 119, 01.06.2011

Öz

The assertion that e-government has myriad benefits exists in the plethora of egovernment literature. However, the fact that e-government implementation is costly can not be ignored too. In order to match the two, there have been efforts to suggest models from which the costs and benefits of e-government projects could be assessed to justify their implementation. Since Project Management profession has a unique role for the successful implementation of e-government projects; models for project evaluation in Project Management are also relevant for evaluating e-government projects. Hence, financial measures of project evaluation such as Net Present Value (NPV), Payback period and Cost-Benefit ratio are normally recommended for evaluating e-government projects. We argue however that though financial models are important objective measures, they are maligned in the following grounds. Firstly, while cash flow is a requisite data input for computation of financial measures; not all e-government project benefits can be measured in monetary values. Secondly, not all e-government projects are aiming at profit maximization. Thirdly, the benefits of e-government projects can not be assessed within a single domain because of multiplier effect to other social, political and economic entities. In this paper, authors provide a framework which indicates the broad benefits of e-government in which financial models have limitations in evaluating such e-government projects. A multi-weighted score technique is recommended as a subjective measure to complement financial models in order to nurture those broad benefits of e-government projects during the early phases of selecting viable projects

Kaynakça

  • Akçay, S. (2006). Corruption and Human Development. CATO Journal, 26(1), 48.
  • Amberg, M., Markov, I. R., & Okujava, s. (2005). A Framework for Valuing the Economic Profitability of e-Government. Paper presented at the International
  • Conference on E-government, Ottawa, Canada. Baum, W. C., & Tolbert, S. M. (1985). Investing in Development: Lessons of
  • World Bank Experience. Washington: OXFORD UNIVERSITY PRESS. Cho, Y. H. C., & Byung - Dae, C. (2004). E - government to combat corruption : the case of Seoul Metropolitan Government. International Journal of Public Administration, 27(10), 719.
  • Di Maio, A. (2003). Traditional ROI Measures Will Fail in Government”, Gartner
  • Group, Note Number AV-20-3454.
  • Gray, C. F., & Larson, E. W. (2008). Project Management : The managerial process Boston McGraw-Hill.
  • Gupta, M. P., & Jana, D. (2003). E-government evaluation: a framework and case study. Government Information Quarterly, 20(4), 365-387.
  • Heeks, R. (2003). Most eGovernment- for-Development Projects Fail: How Can
  • Risks be Reduced? iGovernment Working Paper Series. IDPM, University of Manchester, UK. Heeks, R., & Molla, A. (2009). Impact Assessment of ICT-for-Development
  • Projects: A Compendium of Approaches: Development Informatics Group, Institute for Development Policy and Management, Manchester, UK. Heerkens, G. R. (2002). Project Management. New York, USA: McGraw-Hill.
  • Irani, Z., Love, P. E. D., Elliman, T., Jones, S., & Themistocleous, M. (2005).
  • Evaluating e-government: learning from the experiences of two UK local authorities. Information Systems Journal, 15, 61–82. Kaufmann, D. (2002). Growth Without Governance: World Bank, Washington.
  • Kaufmann, D., Kraay, A., & Mastruzzi, M. (2006). Governance Matters V:
  • Aggregate and Individual Governance Indicators for 1996-2005 :World Bank
  • Policy Research Working Paper No. 4012.
  • Kertesz, S. (2003). Cost-Benefit Analysis of e-Government Investments. Harvard
  • University, Kennedy School of Government. Lau, E. (2007). Electronic Government and the Drive for Growth and Equity. In
  • D. L. Viktor Mayer-Schönberger (Ed.), Governace and Information technology: from electronic government to information government: Massachusetts Institute of Technology. Markov, R. (2006). Economical Impact of IT Investments in the Public Sector:
  • The Case of Local Electronic Government Paper presented at the International Business Informatics Challenge, Dublin City University Ojha, A., Palvia, S., & Gupta, M. P. (2008). A Model for Impact of E
  • Government on Corruption: Exploring Theoretical Foundations. . In J. Bhattacharya (Ed.), Critical Thinking in E-Governance (pp. 160-170). New Delhi: Gift Publishing. Pathak, R. D., Gurmeet, S., Rakesh, B., & Smith, R. F. I. (2007). E-governance and Corruption-developments and Issues in Ethiopia. Public Organization Review, 7(3), 195.
  • Rajkumar, A. S., & Swaroop, V. (2008). Public spending and outcomes: Does governance matter? Journal of Development Economics, 86(1), 96-111.
  • Reffat, M. R. (2006). Developing a Successful e-Government. School of
  • Architecture, Design Science and Planning, University of Sydney, Australia. Remer, D. S., & Nieto, A. P. (1995a). A compendium and comparison of 25 project evaluation techniques. Part 1: Net present value and rate of return methods. International Journal of Production Economics, 42(1), 79-96.
  • Remer, D. S., & Nieto, A. P. (1995b). A compendium and comparison of 25 project evaluation techniques. Part 2: Ratio, payback, and accounting methods.
  • International Journal of Production Economics, 42(2), 101-129. Renkema, T. J. W., & Berghout, E. W. (1997). Methodologies for information systems investment evaluation at the proposal stage: a comparative review.
  • Information and Software Technology, 39(1), 1-13. Saidi, N., & Yared, H. (2004). ‘e-Government: Technology for Good
  • Governance, Development and Democracy in the MENA Countries’. Working Paper 0304, ERF Working Paper Series.
  • Shim, D. C., & Eom, T. H. (2008). E-Government and Anti-Corruption:
  • Empirical Analysis of International Data. International Journal of Public Administration, 31(3), 298-316. World-Bank. (2005). Shaping the Future of Water for Agriculture: A Sourcebook for Investment in Agricultural Water Management. Washington: World Bank.
Yıl 2011, Cilt: 3 Sayı: 1, 109 - 119, 01.06.2011

Öz

Kaynakça

  • Akçay, S. (2006). Corruption and Human Development. CATO Journal, 26(1), 48.
  • Amberg, M., Markov, I. R., & Okujava, s. (2005). A Framework for Valuing the Economic Profitability of e-Government. Paper presented at the International
  • Conference on E-government, Ottawa, Canada. Baum, W. C., & Tolbert, S. M. (1985). Investing in Development: Lessons of
  • World Bank Experience. Washington: OXFORD UNIVERSITY PRESS. Cho, Y. H. C., & Byung - Dae, C. (2004). E - government to combat corruption : the case of Seoul Metropolitan Government. International Journal of Public Administration, 27(10), 719.
  • Di Maio, A. (2003). Traditional ROI Measures Will Fail in Government”, Gartner
  • Group, Note Number AV-20-3454.
  • Gray, C. F., & Larson, E. W. (2008). Project Management : The managerial process Boston McGraw-Hill.
  • Gupta, M. P., & Jana, D. (2003). E-government evaluation: a framework and case study. Government Information Quarterly, 20(4), 365-387.
  • Heeks, R. (2003). Most eGovernment- for-Development Projects Fail: How Can
  • Risks be Reduced? iGovernment Working Paper Series. IDPM, University of Manchester, UK. Heeks, R., & Molla, A. (2009). Impact Assessment of ICT-for-Development
  • Projects: A Compendium of Approaches: Development Informatics Group, Institute for Development Policy and Management, Manchester, UK. Heerkens, G. R. (2002). Project Management. New York, USA: McGraw-Hill.
  • Irani, Z., Love, P. E. D., Elliman, T., Jones, S., & Themistocleous, M. (2005).
  • Evaluating e-government: learning from the experiences of two UK local authorities. Information Systems Journal, 15, 61–82. Kaufmann, D. (2002). Growth Without Governance: World Bank, Washington.
  • Kaufmann, D., Kraay, A., & Mastruzzi, M. (2006). Governance Matters V:
  • Aggregate and Individual Governance Indicators for 1996-2005 :World Bank
  • Policy Research Working Paper No. 4012.
  • Kertesz, S. (2003). Cost-Benefit Analysis of e-Government Investments. Harvard
  • University, Kennedy School of Government. Lau, E. (2007). Electronic Government and the Drive for Growth and Equity. In
  • D. L. Viktor Mayer-Schönberger (Ed.), Governace and Information technology: from electronic government to information government: Massachusetts Institute of Technology. Markov, R. (2006). Economical Impact of IT Investments in the Public Sector:
  • The Case of Local Electronic Government Paper presented at the International Business Informatics Challenge, Dublin City University Ojha, A., Palvia, S., & Gupta, M. P. (2008). A Model for Impact of E
  • Government on Corruption: Exploring Theoretical Foundations. . In J. Bhattacharya (Ed.), Critical Thinking in E-Governance (pp. 160-170). New Delhi: Gift Publishing. Pathak, R. D., Gurmeet, S., Rakesh, B., & Smith, R. F. I. (2007). E-governance and Corruption-developments and Issues in Ethiopia. Public Organization Review, 7(3), 195.
  • Rajkumar, A. S., & Swaroop, V. (2008). Public spending and outcomes: Does governance matter? Journal of Development Economics, 86(1), 96-111.
  • Reffat, M. R. (2006). Developing a Successful e-Government. School of
  • Architecture, Design Science and Planning, University of Sydney, Australia. Remer, D. S., & Nieto, A. P. (1995a). A compendium and comparison of 25 project evaluation techniques. Part 1: Net present value and rate of return methods. International Journal of Production Economics, 42(1), 79-96.
  • Remer, D. S., & Nieto, A. P. (1995b). A compendium and comparison of 25 project evaluation techniques. Part 2: Ratio, payback, and accounting methods.
  • International Journal of Production Economics, 42(2), 101-129. Renkema, T. J. W., & Berghout, E. W. (1997). Methodologies for information systems investment evaluation at the proposal stage: a comparative review.
  • Information and Software Technology, 39(1), 1-13. Saidi, N., & Yared, H. (2004). ‘e-Government: Technology for Good
  • Governance, Development and Democracy in the MENA Countries’. Working Paper 0304, ERF Working Paper Series.
  • Shim, D. C., & Eom, T. H. (2008). E-Government and Anti-Corruption:
  • Empirical Analysis of International Data. International Journal of Public Administration, 31(3), 298-316. World-Bank. (2005). Shaping the Future of Water for Agriculture: A Sourcebook for Investment in Agricultural Water Management. Washington: World Bank.
Toplam 30 adet kaynakça vardır.

Ayrıntılar

Diğer ID JA22ZB49HT
Bölüm Makaleler
Yazarlar

Muhajir Kachwamba Bu kişi benim

Iddi Makombe Bu kişi benim

Yayımlanma Tarihi 1 Haziran 2011
Gönderilme Tarihi 1 Haziran 2011
Yayımlandığı Sayı Yıl 2011 Cilt: 3 Sayı: 1

Kaynak Göster

APA Kachwamba, M., & Makombe, I. (2011). EVALUATING THE COST-BENEFITS OF E-GOVERNMENT PROJECTS: Rationale for Going beyond Objective Financial Measures. International Journal of EBusiness and EGovernment Studies, 3(1), 109-119.
AMA Kachwamba M, Makombe I. EVALUATING THE COST-BENEFITS OF E-GOVERNMENT PROJECTS: Rationale for Going beyond Objective Financial Measures. IJEBEG. Haziran 2011;3(1):109-119.
Chicago Kachwamba, Muhajir, ve Iddi Makombe. “EVALUATING THE COST-BENEFITS OF E-GOVERNMENT PROJECTS: Rationale for Going Beyond Objective Financial Measures”. International Journal of EBusiness and EGovernment Studies 3, sy. 1 (Haziran 2011): 109-19.
EndNote Kachwamba M, Makombe I (01 Haziran 2011) EVALUATING THE COST-BENEFITS OF E-GOVERNMENT PROJECTS: Rationale for Going beyond Objective Financial Measures. International Journal of eBusiness and eGovernment Studies 3 1 109–119.
IEEE M. Kachwamba ve I. Makombe, “EVALUATING THE COST-BENEFITS OF E-GOVERNMENT PROJECTS: Rationale for Going beyond Objective Financial Measures”, IJEBEG, c. 3, sy. 1, ss. 109–119, 2011.
ISNAD Kachwamba, Muhajir - Makombe, Iddi. “EVALUATING THE COST-BENEFITS OF E-GOVERNMENT PROJECTS: Rationale for Going Beyond Objective Financial Measures”. International Journal of eBusiness and eGovernment Studies 3/1 (Haziran 2011), 109-119.
JAMA Kachwamba M, Makombe I. EVALUATING THE COST-BENEFITS OF E-GOVERNMENT PROJECTS: Rationale for Going beyond Objective Financial Measures. IJEBEG. 2011;3:109–119.
MLA Kachwamba, Muhajir ve Iddi Makombe. “EVALUATING THE COST-BENEFITS OF E-GOVERNMENT PROJECTS: Rationale for Going Beyond Objective Financial Measures”. International Journal of EBusiness and EGovernment Studies, c. 3, sy. 1, 2011, ss. 109-1.
Vancouver Kachwamba M, Makombe I. EVALUATING THE COST-BENEFITS OF E-GOVERNMENT PROJECTS: Rationale for Going beyond Objective Financial Measures. IJEBEG. 2011;3(1):109-1.