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DOES INFORMATION TECHNOLOGY CAPABILITY IMPROVE BANK PERFORMANCE? EVIDENCE FROM TURKEY

Yıl 2011, Cilt: 3 Sayı: 2, 41 - 49, 01.12.2011

Ayşe Günsel Ayça Tükel

Öz

The aim of this paper is to examine whether the Information technology (IT) capability of a bank can create economic value and competitive advantage. In contrast to previous research, which generally concentrated on the effects of IT investment on competitive advantage, this paper examines IT capability directly. Based on a sample of 15 banking firms, this paper investigates the effects of IT capability and human capital support on three firm-performance measures. The results demonstrate that human capital support contributes directly to performance of banking firms

Anahtar Kelimeler

Information technologies human capital banking and finance

Kaynakça

  • Beccalli, E. (2007). Does IT investment improve bank performance? Evidence from Europe, Journal of Banking and Finance, 31, 2205−2230.
  • Benito, J. G (2007), “Information Technology Investment and Operational
  • Performance in Purchasing”, Industrial Management & Data Systems, 107 (2), 28. Bontis N. & Fitzenz J., (2002), “ Intellectual Capital ROI:A causal map of human capital antecedents and consequents”, J ournal of Intellectual Capital, 3(3), 223
  • Chen Y., Liang L., Yang F. & Zhu J., (2006), “Evaluation of information technology investment: a data envelopment analysis approach”, Computers &
  • Operations Research 33, 1368–1379.
  • Edvinsson L., (1997), “Developing intellectual capital at Skandia”, Long Range Planning, 30(3), 366-373.
  • Harris, D. H. (1994). Organizational linkages: Understanding the productivity paradox. Washington, DC: National Academy Press.
  • Lin, B. W. (2007). Information technology capability and value creation:
  • Evidence from the US banking industry. Technology in Society, 29, 93−106. Orlow, D. K., Radecki, L. J., & Wenninger, J. (1996). Ongoing restructuring of retail banking, Research Paper #9634, Federal Reserve Bank of New York.
  • Ou C. S., Yen D. C. & Hung C. S., (2009), “Determinants of information technology investments: The case of ATM in an emerging economy”, Advances in Accounting, incorporating Advances in International Accounting 25, 278–283.
  • Rai, A., Patnayakuni, R. & Patnayakuni, N., (1997), `Technology Investment and Business Performance', Communications of the ACM 40(7), 89-97.
  • Sambamurthy V, Bharadwaj A. & Grover V., (2003), “Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms”, MIS Quarterly 27(2), 237–63.
  • Shin N., (2001), `The impact of information technology on financial performance: the importance of strategic choice', European Journal of Information Systems 10, 236.
  • Tam, K.Y., (1998), `The impact of information technology investments on ¯rm performance and evaluation: evidence from newly industrialised economies',
  • Information Systems Research 9, 85-98.

Yıl 2011, Cilt: 3 Sayı: 2, 41 - 49, 01.12.2011

Ayşe Günsel Ayça Tükel

Öz

Kaynakça

  • Beccalli, E. (2007). Does IT investment improve bank performance? Evidence from Europe, Journal of Banking and Finance, 31, 2205−2230.
  • Benito, J. G (2007), “Information Technology Investment and Operational
  • Performance in Purchasing”, Industrial Management & Data Systems, 107 (2), 28. Bontis N. & Fitzenz J., (2002), “ Intellectual Capital ROI:A causal map of human capital antecedents and consequents”, J ournal of Intellectual Capital, 3(3), 223
  • Chen Y., Liang L., Yang F. & Zhu J., (2006), “Evaluation of information technology investment: a data envelopment analysis approach”, Computers &
  • Operations Research 33, 1368–1379.
  • Edvinsson L., (1997), “Developing intellectual capital at Skandia”, Long Range Planning, 30(3), 366-373.
  • Harris, D. H. (1994). Organizational linkages: Understanding the productivity paradox. Washington, DC: National Academy Press.
  • Lin, B. W. (2007). Information technology capability and value creation:
  • Evidence from the US banking industry. Technology in Society, 29, 93−106. Orlow, D. K., Radecki, L. J., & Wenninger, J. (1996). Ongoing restructuring of retail banking, Research Paper #9634, Federal Reserve Bank of New York.
  • Ou C. S., Yen D. C. & Hung C. S., (2009), “Determinants of information technology investments: The case of ATM in an emerging economy”, Advances in Accounting, incorporating Advances in International Accounting 25, 278–283.
  • Rai, A., Patnayakuni, R. & Patnayakuni, N., (1997), `Technology Investment and Business Performance', Communications of the ACM 40(7), 89-97.
  • Sambamurthy V, Bharadwaj A. & Grover V., (2003), “Shaping agility through digital options: Reconceptualizing the role of information technology in contemporary firms”, MIS Quarterly 27(2), 237–63.
  • Shin N., (2001), `The impact of information technology on financial performance: the importance of strategic choice', European Journal of Information Systems 10, 236.
  • Tam, K.Y., (1998), `The impact of information technology investments on ¯rm performance and evaluation: evidence from newly industrialised economies',
  • Information Systems Research 9, 85-98.
Toplam 15 adet kaynakça vardır.

Ayrıntılar

Diğer ID JA27SM67RG
Bölüm Makaleler
Yazarlar

Ayşe Günsel Bu kişi benim

Ayça Tükel Bu kişi benim

Yayımlanma Tarihi 1 Aralık 2011
Gönderilme Tarihi 1 Aralık 2011
Yayımlandığı Sayı Yıl 2011 Cilt: 3 Sayı: 2

Kaynak Göster

APA Günsel, A., & Tükel, A. (2011). DOES INFORMATION TECHNOLOGY CAPABILITY IMPROVE BANK PERFORMANCE? EVIDENCE FROM TURKEY. International Journal of EBusiness and EGovernment Studies, 3(2), 41-49.
AMA Günsel A, Tükel A. DOES INFORMATION TECHNOLOGY CAPABILITY IMPROVE BANK PERFORMANCE? EVIDENCE FROM TURKEY. IJEBEG. Aralık 2011;3(2):41-49.
Chicago Günsel, Ayşe, ve Ayça Tükel. “DOES INFORMATION TECHNOLOGY CAPABILITY IMPROVE BANK PERFORMANCE? EVIDENCE FROM TURKEY”. International Journal of EBusiness and EGovernment Studies 3, sy. 2 (Aralık 2011): 41-49.
EndNote Günsel A, Tükel A (01 Aralık 2011) DOES INFORMATION TECHNOLOGY CAPABILITY IMPROVE BANK PERFORMANCE? EVIDENCE FROM TURKEY. International Journal of eBusiness and eGovernment Studies 3 2 41–49.
IEEE A. Günsel ve A. Tükel, “DOES INFORMATION TECHNOLOGY CAPABILITY IMPROVE BANK PERFORMANCE? EVIDENCE FROM TURKEY”, IJEBEG, c. 3, sy. 2, ss. 41–49, 2011.
ISNAD Günsel, Ayşe - Tükel, Ayça. “DOES INFORMATION TECHNOLOGY CAPABILITY IMPROVE BANK PERFORMANCE? EVIDENCE FROM TURKEY”. International Journal of eBusiness and eGovernment Studies 3/2 (Aralık 2011), 41-49.
JAMA Günsel A, Tükel A. DOES INFORMATION TECHNOLOGY CAPABILITY IMPROVE BANK PERFORMANCE? EVIDENCE FROM TURKEY. IJEBEG. 2011;3:41–49.
MLA Günsel, Ayşe ve Ayça Tükel. “DOES INFORMATION TECHNOLOGY CAPABILITY IMPROVE BANK PERFORMANCE? EVIDENCE FROM TURKEY”. International Journal of EBusiness and EGovernment Studies, c. 3, sy. 2, 2011, ss. 41-49.
Vancouver Günsel A, Tükel A. DOES INFORMATION TECHNOLOGY CAPABILITY IMPROVE BANK PERFORMANCE? EVIDENCE FROM TURKEY. IJEBEG. 2011;3(2):41-9.