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The relationship of burnout, work environment satisfaction and perceived health

Yıl 2016, , 1083 - 1090, 01.10.2016
https://doi.org/10.24289/ijsser.278985

Öz

This study aims to investigate the correlation between burnout, workplace satisfaction, and perceived health among nurses. The study was conducted with 322 nurses working in a university hospital. All nurses, except those on annual or sick leave, were included in the study sample. Data were evaluated with a personal information form, the MBI, the Work Environment Satisfaction Scale, and the Perceived Health Scale. The study data were analyzed with mean analysis, correlation and regression analysis, and Cronbach’s alpha coefficient. It was reported that the average emotional exhaustion score of nurses was 18.68, depersonalization score was 5.89 and self-actualization score was 20.54. It was also noted that 27.0% of the nurses in the study were satisfied with their work environment and 52.8% of the participants perceived their health in good condition. It was reported that work environment satisfaction was negatively correlated with emotional exhaustion (β=-.534, t=-11.229) and depersonalization (β=-.269, t=-4.988) while it was positively correlated with personal success (β=.191, t=3.478). Moreover, perceived health was also found negatively correlated with emotional exhaustion (β =-.386, t=-7.487) and depersonalization (β=-.146, t=-2.642) while it had positive effects on personal success (β =.130, t=2.336). The study results indicated that burnout syndrome was influenced by work environment satisfaction and perceived health. It is suggested that nursing managers and nursing leaders can ensure early diagnosis of burnout by evaluating perceived health and work environment satisfaction of nurses. It is absolutely recommended to prioritize to enhance work environment satisfaction.

Kaynakça

  • References
  • Aiken, L.H. et al. (2012). Patient Safety, Satisfaction, and Quality of Hospital Care: Cross Sectional Surveys of Nurses and Patients in 12 Countries in Europe and the United States. British Medical Journal, 344 (3), 1717. http://dx.doi.org/10.1136/bmj.e1717
  • Alimoglu, M.K.& Donmez, L. (2005). Daylight Exposure and the Other Predictors of Burnout among Nurses in a University Hospital. International Journal of Nursing Studies, 42, 549-555. http://dx.doi.org/10.1016/j.ijnurstu.2004.09.001
  • Arı, G.S.&Bal, E.C. (2008). Tükenmişlik Kavramı: Birey ve Örgütler Açısından Önemi. Celal Bayar Üniversitesi İ.B.F. Yönetim ve Ekonomi Dergisi, 15(1), 131-148.
  • Arsalanı, N., Fallahı-Khoshknab, M., Josephson, M. & Lagerstrom, M. (2012) Iranian Nursing Staff’s Self-Reported General and Mental Health Related to Working Conditions and Family Situation. International Nursing Review, 59, 416-423. http://dx.doi.org/10.1111/j.1466-7657.2012.00987.x
  • Aslan, D., Kiper, N., Karaağaoğlu, E., Topal, F., Güdük, M.& Cengiz, O.S. (2005). Türkiye’de Tabip Odalarına Kayıtlı Olan Bir Grup Hekimde Tükenmişlik Sendromu ve Etkileyen Faktörler. Türk Tabipleri Birliği Yayınları, Ankara
  • Ay, F.A. (2011). Sağlık Uygulamalarında Temel Kavramlar ve Beceriler. İstanbul: Nobel Matbaacılık.
  • Cam, O. (1991). Hemşirelerde Tükenmişlik ve Çeşitli Değişkenlere Göre İncelenmesi (Yayınlanmamış Doktora Tezi). Ege Üniversitesi Sağlık Bilimleri Enstitüsü, İzmir.
  • Demir, A., Ulusoy, M.&Ulusoy, M.F. (2003). Investigation of Factors Influencing Burnout Levels in The Professional and Private Lives of Nurses. International Journal of Nursing Studies, 40 (8), 807-827. http://dx.doi.org/10.1016/S0020-7489(03)00077-4
  • Demirbaş, A.R. (2006) Üç Farklı Hastanenin Yöneticilerinin ve Klinikte Çalışan Sağlık Personelinin Tükenmişlik Durumları (Yayınlanmamış Yüksek Lisans Tezi). Ankara Üniversitesi Sağlık Bilimleri Enstitüsü, Ankara.
  • Duquette, A., Kérouac, S., Sandhu, B.K.& Beaudet, L. (1994). Factors Related to Nursing Burnout: A Review of Empirical Knowledge. Issues Mental Health Nursing, 15(4): 337-358. http://dx.doi.org/10.3109/01612849409006913
  • El-Jardali, F., et al. (2011). Nurses’ Work Environment and Intent to Leave in Lebanese Hospitals: Implications for Policy and Practice. International Journal of Nursing Studies, 48 (2), 204-214. doi: 10.1016/j.ijnurstu.2010.07.009.
  • Emold, C., Schneider, N., Meller, I.&Yagil, Y. (2011). Communication Skills, Working Environment and Burnout among Oncology Nurses. European Journal of Oncology Nursing, 15(4), 358-363. doi: 10.1016/j.ejon.2010.08.001.
  • Ergin, C. (1992). “Doktor ve Hemsirelerde Tükenmislik ve Maslach Tükenmislik Ölçeginin Uyarlanması”, VII. Ulusal Psikoloji Kongresi, Ankara. 22-25 Eylül 1992.
  • Ergin, D., Celalsin, S.N., Akış, S., Altan, O., Bakırlıoglu, O.&Bozkurt, S. (2009). Dahili Kliniklerde Görev Yapan Hemşirelerin Tükenme ve Empatik Beceri Düzeyleri ve Bunları Etkileyen Faktörlerin Belirlenmesi. Fırat Sağlık Hizmetleri Dergisi, 4 (11),49-64.
  • Girgis, A., Hansen, V., Goldstein, D. (2009). Are Australian Oncology Health Professionals Burning Out? A View from The Trenches. The European Journal of Cancer, 45(3), 393-399.
  • Günay, O., et al. (2005). The effects of varıous factors on poor self-rated health among the older people in Kayseri, Turkey. Turkish Journal of Geriatrics, 8 (1), 10-12.
  • Hochwälder, J. (2007). The Psychosocial Work Environment and Burnout among Swedish Registered and Assistant Nurses: The Main, Mediating, and Moderating Role of Empowerment. Nursing and Health Sciences, 9, 205-211. http://dx.doi.org/10.1111/j.1442-2018.2007.00323.x
  • Ilhan, M.N., et al. (2008). Burnout and Its Correlates among Nursing Staff: Questionnaire Survey. Journal of Advanced Nursing, 61(1), 100-106. http://dx.doi.org/10.1111/j.1365-2648.2007.04476.x
  • Kavlu, İ. (2008). Acil Servislerde Çalışan Hemşirelerin Tükenmişlik ve İş Doyumlarının Yaşam Kalitesine Etkisi (Yayınlanmamış Yüksek Lisans Tezi). Marmara Üniversitesi Sağlık Bilimleri Enstitüsü, İstanbul.
  • Lee, H., et al. (2003). A Comprehensive Model for Predicting Burnout in Korean Nurses. Journal of Advanced Nursing, 44(5), 534-545. http://dx.doi.org/10.1046/j.0309-2402.2003.02837.x
  • Leiter, M.P.&Maslach, C. (1988). The Impact of Interpersonal Environment on Burnout and Organizational Commitment. Journal of Organizational Behavior, 9(4), 297-308. http://dx.doi.org/10.1002/job.4030090402
  • Malınauskıene, V., Leısyte, P., Malınauskas, R. & Kırtıklyte, K. (2011). Associations between Self-Rated Health and Psychosocial Conditions, Lifestyle Factors and Health Resources among Hospital Nurses in Lithuania. Journal of Advanced Nursing, 67(11), 2383-2393.
  • Maslach, C. (1999). Progress in Understanding Teacher Burnout. In Vandenburghe R. & Huberman A.M. (Eds.), Understanding and Preventing Teacher Stress: A Sourcebook of İnternational Research and Practice (pp. 211-222.). Cambridge, UK: Cambridge University Press.
  • Maslach, C&Jackson, S. (1981). The Measurement of Experienced Burnout. Journal of Occupational Behavior, 2, 99-113. http://dx.doi.org/10.1002/job.4030020205
  • Maslach, C.& Jackson, S.E. (1986). Maslach Burnout Inventory: Second Edition. Palo Alto, CA: Consulting Psychologists Press.
  • Maslach, C., Jackson, S.E.&Leiter, M.P. (1996). Maslach Burnout Inventory Manual, 3rd Edition. Consulting Psychologists Press, Inc., Palo Alto, CA.
  • Oguzberk, M.& Aydın, A. (2008). Ruh Sağlığı Çalışanlarında Tükenmişlik. Klinik Psikiyatri, 11, 167-179.
  • Piko, B.F. (2006). Burnout, Role Conflict, Job Satisfaction and Psychosocial Health among Hungarian Health Care Staff: A Questionnaire Survey. International Journal of Nursing Studies, 43(3), 311-318. http://dx.doi.org/10.1016/j.ijnurstu.2005.05.003
  • Sayıl, I., Haran, S., Olmez, S.& Ozguven, H.D. (1997). Ankara Üniversitesi Hastanelerinde Çalışan Doktor Ve Hemşirelerin Tükenmişlik Düzeyleri. Kriz Dergisi, 5(2), 71-77.
  • Sharma, A., Sharp, D.M., Walker, L.G. & Monson, J.R.T. (2008). Stress and Burnout in Colorectal and Vascular Surgical Consultants Working in the UK National Health Service. Psycho Oncology, 17, 570-576. http://dx.doi.org/10.1002/pon.1269
  • Sinat, O. (2007). Psikiyatri Kliniklerinde Çalışan Hemşirelerde Tükenmişlik Düzeyinin Araştırılması (Yayınlanmamış Yüksek Lisans Tezi). İstanbul Üniversitesi Sağlık Bilimleri Enstitüsü, İstanbul.
  • Sahin, D. et al. (2008). Devlet Hastanesinde Çalışan Sağlık Personelinin Tükenmişlik Düzeyleri. Nöropsikiyatri Arşivi, 45, 116-21.
  • Taycan, O., Kutlu, L., Çimen, S.&Aydın, N. (2006). Bir Üniversite Hastanesinde Çalışan Hemşirelerde Depresyon ve Tükenmişlik Düzeyinin Sosyodemografik Özeliklerle İlişkisi. Anatolian Journal of Psychiatry, 7, 100-108.
  • Tekin, A. (2009) Yönetici Hemşirelerin Tükenmişlik Düzeylerinin Belirlenmesi (Yayınlanmamış Yüksek Lisans Tezi). Haliç Üniversitesi Sağlık Bilimleri Enstitüsü, İstanbul.
  • Vahey, D.C. et al. (2004). Nurse Burnout and Patient Satisfaction. Medical Care, 42(2): Supplement: II-57-66. http://dx.doi.org/10.1097/01.mlr.0000109126.50398.5a
  • Vinokur, A.D., Pierce, P.F. & Lewandowski-Romps L. (2009). Disentangling the Relationships between Job Burnout and Perceived Health in a Military Sample. Stress and Health, 25(4), 355-363. http://dx.doi.org/10.1002/smi.1264
Yıl 2016, , 1083 - 1090, 01.10.2016
https://doi.org/10.24289/ijsser.278985

Öz

Kaynakça

  • References
  • Aiken, L.H. et al. (2012). Patient Safety, Satisfaction, and Quality of Hospital Care: Cross Sectional Surveys of Nurses and Patients in 12 Countries in Europe and the United States. British Medical Journal, 344 (3), 1717. http://dx.doi.org/10.1136/bmj.e1717
  • Alimoglu, M.K.& Donmez, L. (2005). Daylight Exposure and the Other Predictors of Burnout among Nurses in a University Hospital. International Journal of Nursing Studies, 42, 549-555. http://dx.doi.org/10.1016/j.ijnurstu.2004.09.001
  • Arı, G.S.&Bal, E.C. (2008). Tükenmişlik Kavramı: Birey ve Örgütler Açısından Önemi. Celal Bayar Üniversitesi İ.B.F. Yönetim ve Ekonomi Dergisi, 15(1), 131-148.
  • Arsalanı, N., Fallahı-Khoshknab, M., Josephson, M. & Lagerstrom, M. (2012) Iranian Nursing Staff’s Self-Reported General and Mental Health Related to Working Conditions and Family Situation. International Nursing Review, 59, 416-423. http://dx.doi.org/10.1111/j.1466-7657.2012.00987.x
  • Aslan, D., Kiper, N., Karaağaoğlu, E., Topal, F., Güdük, M.& Cengiz, O.S. (2005). Türkiye’de Tabip Odalarına Kayıtlı Olan Bir Grup Hekimde Tükenmişlik Sendromu ve Etkileyen Faktörler. Türk Tabipleri Birliği Yayınları, Ankara
  • Ay, F.A. (2011). Sağlık Uygulamalarında Temel Kavramlar ve Beceriler. İstanbul: Nobel Matbaacılık.
  • Cam, O. (1991). Hemşirelerde Tükenmişlik ve Çeşitli Değişkenlere Göre İncelenmesi (Yayınlanmamış Doktora Tezi). Ege Üniversitesi Sağlık Bilimleri Enstitüsü, İzmir.
  • Demir, A., Ulusoy, M.&Ulusoy, M.F. (2003). Investigation of Factors Influencing Burnout Levels in The Professional and Private Lives of Nurses. International Journal of Nursing Studies, 40 (8), 807-827. http://dx.doi.org/10.1016/S0020-7489(03)00077-4
  • Demirbaş, A.R. (2006) Üç Farklı Hastanenin Yöneticilerinin ve Klinikte Çalışan Sağlık Personelinin Tükenmişlik Durumları (Yayınlanmamış Yüksek Lisans Tezi). Ankara Üniversitesi Sağlık Bilimleri Enstitüsü, Ankara.
  • Duquette, A., Kérouac, S., Sandhu, B.K.& Beaudet, L. (1994). Factors Related to Nursing Burnout: A Review of Empirical Knowledge. Issues Mental Health Nursing, 15(4): 337-358. http://dx.doi.org/10.3109/01612849409006913
  • El-Jardali, F., et al. (2011). Nurses’ Work Environment and Intent to Leave in Lebanese Hospitals: Implications for Policy and Practice. International Journal of Nursing Studies, 48 (2), 204-214. doi: 10.1016/j.ijnurstu.2010.07.009.
  • Emold, C., Schneider, N., Meller, I.&Yagil, Y. (2011). Communication Skills, Working Environment and Burnout among Oncology Nurses. European Journal of Oncology Nursing, 15(4), 358-363. doi: 10.1016/j.ejon.2010.08.001.
  • Ergin, C. (1992). “Doktor ve Hemsirelerde Tükenmislik ve Maslach Tükenmislik Ölçeginin Uyarlanması”, VII. Ulusal Psikoloji Kongresi, Ankara. 22-25 Eylül 1992.
  • Ergin, D., Celalsin, S.N., Akış, S., Altan, O., Bakırlıoglu, O.&Bozkurt, S. (2009). Dahili Kliniklerde Görev Yapan Hemşirelerin Tükenme ve Empatik Beceri Düzeyleri ve Bunları Etkileyen Faktörlerin Belirlenmesi. Fırat Sağlık Hizmetleri Dergisi, 4 (11),49-64.
  • Girgis, A., Hansen, V., Goldstein, D. (2009). Are Australian Oncology Health Professionals Burning Out? A View from The Trenches. The European Journal of Cancer, 45(3), 393-399.
  • Günay, O., et al. (2005). The effects of varıous factors on poor self-rated health among the older people in Kayseri, Turkey. Turkish Journal of Geriatrics, 8 (1), 10-12.
  • Hochwälder, J. (2007). The Psychosocial Work Environment and Burnout among Swedish Registered and Assistant Nurses: The Main, Mediating, and Moderating Role of Empowerment. Nursing and Health Sciences, 9, 205-211. http://dx.doi.org/10.1111/j.1442-2018.2007.00323.x
  • Ilhan, M.N., et al. (2008). Burnout and Its Correlates among Nursing Staff: Questionnaire Survey. Journal of Advanced Nursing, 61(1), 100-106. http://dx.doi.org/10.1111/j.1365-2648.2007.04476.x
  • Kavlu, İ. (2008). Acil Servislerde Çalışan Hemşirelerin Tükenmişlik ve İş Doyumlarının Yaşam Kalitesine Etkisi (Yayınlanmamış Yüksek Lisans Tezi). Marmara Üniversitesi Sağlık Bilimleri Enstitüsü, İstanbul.
  • Lee, H., et al. (2003). A Comprehensive Model for Predicting Burnout in Korean Nurses. Journal of Advanced Nursing, 44(5), 534-545. http://dx.doi.org/10.1046/j.0309-2402.2003.02837.x
  • Leiter, M.P.&Maslach, C. (1988). The Impact of Interpersonal Environment on Burnout and Organizational Commitment. Journal of Organizational Behavior, 9(4), 297-308. http://dx.doi.org/10.1002/job.4030090402
  • Malınauskıene, V., Leısyte, P., Malınauskas, R. & Kırtıklyte, K. (2011). Associations between Self-Rated Health and Psychosocial Conditions, Lifestyle Factors and Health Resources among Hospital Nurses in Lithuania. Journal of Advanced Nursing, 67(11), 2383-2393.
  • Maslach, C. (1999). Progress in Understanding Teacher Burnout. In Vandenburghe R. & Huberman A.M. (Eds.), Understanding and Preventing Teacher Stress: A Sourcebook of İnternational Research and Practice (pp. 211-222.). Cambridge, UK: Cambridge University Press.
  • Maslach, C&Jackson, S. (1981). The Measurement of Experienced Burnout. Journal of Occupational Behavior, 2, 99-113. http://dx.doi.org/10.1002/job.4030020205
  • Maslach, C.& Jackson, S.E. (1986). Maslach Burnout Inventory: Second Edition. Palo Alto, CA: Consulting Psychologists Press.
  • Maslach, C., Jackson, S.E.&Leiter, M.P. (1996). Maslach Burnout Inventory Manual, 3rd Edition. Consulting Psychologists Press, Inc., Palo Alto, CA.
  • Oguzberk, M.& Aydın, A. (2008). Ruh Sağlığı Çalışanlarında Tükenmişlik. Klinik Psikiyatri, 11, 167-179.
  • Piko, B.F. (2006). Burnout, Role Conflict, Job Satisfaction and Psychosocial Health among Hungarian Health Care Staff: A Questionnaire Survey. International Journal of Nursing Studies, 43(3), 311-318. http://dx.doi.org/10.1016/j.ijnurstu.2005.05.003
  • Sayıl, I., Haran, S., Olmez, S.& Ozguven, H.D. (1997). Ankara Üniversitesi Hastanelerinde Çalışan Doktor Ve Hemşirelerin Tükenmişlik Düzeyleri. Kriz Dergisi, 5(2), 71-77.
  • Sharma, A., Sharp, D.M., Walker, L.G. & Monson, J.R.T. (2008). Stress and Burnout in Colorectal and Vascular Surgical Consultants Working in the UK National Health Service. Psycho Oncology, 17, 570-576. http://dx.doi.org/10.1002/pon.1269
  • Sinat, O. (2007). Psikiyatri Kliniklerinde Çalışan Hemşirelerde Tükenmişlik Düzeyinin Araştırılması (Yayınlanmamış Yüksek Lisans Tezi). İstanbul Üniversitesi Sağlık Bilimleri Enstitüsü, İstanbul.
  • Sahin, D. et al. (2008). Devlet Hastanesinde Çalışan Sağlık Personelinin Tükenmişlik Düzeyleri. Nöropsikiyatri Arşivi, 45, 116-21.
  • Taycan, O., Kutlu, L., Çimen, S.&Aydın, N. (2006). Bir Üniversite Hastanesinde Çalışan Hemşirelerde Depresyon ve Tükenmişlik Düzeyinin Sosyodemografik Özeliklerle İlişkisi. Anatolian Journal of Psychiatry, 7, 100-108.
  • Tekin, A. (2009) Yönetici Hemşirelerin Tükenmişlik Düzeylerinin Belirlenmesi (Yayınlanmamış Yüksek Lisans Tezi). Haliç Üniversitesi Sağlık Bilimleri Enstitüsü, İstanbul.
  • Vahey, D.C. et al. (2004). Nurse Burnout and Patient Satisfaction. Medical Care, 42(2): Supplement: II-57-66. http://dx.doi.org/10.1097/01.mlr.0000109126.50398.5a
  • Vinokur, A.D., Pierce, P.F. & Lewandowski-Romps L. (2009). Disentangling the Relationships between Job Burnout and Perceived Health in a Military Sample. Stress and Health, 25(4), 355-363. http://dx.doi.org/10.1002/smi.1264
Toplam 37 adet kaynakça vardır.

Ayrıntılar

Bölüm Makaleler
Yazarlar

Filiz Kantek

Nezaket Yıldırım Bu kişi benim

İlkay Kavla Bu kişi benim

Yayımlanma Tarihi 1 Ekim 2016
Yayımlandığı Sayı Yıl 2016

Kaynak Göster

APA Kantek, F., Yıldırım, N., & Kavla, İ. (2016). The relationship of burnout, work environment satisfaction and perceived health. International Journal of Social Sciences and Education Research, 2(4), 1083-1090. https://doi.org/10.24289/ijsser.278985
AMA Kantek F, Yıldırım N, Kavla İ. The relationship of burnout, work environment satisfaction and perceived health. International Journal of Social Sciences and Education Research. Kasım 2016;2(4):1083-1090. doi:10.24289/ijsser.278985
Chicago Kantek, Filiz, Nezaket Yıldırım, ve İlkay Kavla. “The Relationship of Burnout, Work Environment Satisfaction and Perceived Health”. International Journal of Social Sciences and Education Research 2, sy. 4 (Kasım 2016): 1083-90. https://doi.org/10.24289/ijsser.278985.
EndNote Kantek F, Yıldırım N, Kavla İ (01 Kasım 2016) The relationship of burnout, work environment satisfaction and perceived health. International Journal of Social Sciences and Education Research 2 4 1083–1090.
IEEE F. Kantek, N. Yıldırım, ve İ. Kavla, “The relationship of burnout, work environment satisfaction and perceived health”, International Journal of Social Sciences and Education Research, c. 2, sy. 4, ss. 1083–1090, 2016, doi: 10.24289/ijsser.278985.
ISNAD Kantek, Filiz vd. “The Relationship of Burnout, Work Environment Satisfaction and Perceived Health”. International Journal of Social Sciences and Education Research 2/4 (Kasım 2016), 1083-1090. https://doi.org/10.24289/ijsser.278985.
JAMA Kantek F, Yıldırım N, Kavla İ. The relationship of burnout, work environment satisfaction and perceived health. International Journal of Social Sciences and Education Research. 2016;2:1083–1090.
MLA Kantek, Filiz vd. “The Relationship of Burnout, Work Environment Satisfaction and Perceived Health”. International Journal of Social Sciences and Education Research, c. 2, sy. 4, 2016, ss. 1083-90, doi:10.24289/ijsser.278985.
Vancouver Kantek F, Yıldırım N, Kavla İ. The relationship of burnout, work environment satisfaction and perceived health. International Journal of Social Sciences and Education Research. 2016;2(4):1083-90.

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