THE EFFECT OF THE SERVANT LEADERSHIP ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR: CASE STUDY OF A UNIVERSITY

Yıl 2012, Cilt: 4 Sayı: 1, 107 - 116, 01.06.2012

Cem Güçel Suat Begeç

Öz

The aim of this study is to examine the effects of servant leadership on organizational citizenship behaviors. For this aim, firstly, the servant leadership, then organizational citizenship behaviors are explained. In the application part, a questionnaire including the measures of the servant leadership and organizational citizenship behaviors is distributed to employees of one of the leading private universities in Turkey and the data were assessed by statistical analysis methods. Finally, it is found that there is a positive relationship between servant leadership and organizational citizenship behaviors

Anahtar Kelimeler

Leadership, Servant leadership, organizational citizenship behaviors

Kaynakça

• Aslan, Ş. ve Özata, M. (2011), “Sağlık Çalışanlarında Hizmetkâr Liderlik:
• Dennis-Winston ve Dennis-Bocernea Hizmetkâr Liderlik Ölçeklerinin Geçerlik ve Güvenirlik Araştırması”, Yönetim ve Ekonomi, Cilt:18(1), ss.139-154. Avolio, Bruce; Walumbwa, Fred; and Weber, Todd J. (2009), “Leadership:
• Current Theories, Research, and Future Directions”, Management Department Faculty Publications, 37. Basım, N. H. ve Şeşen, H.(2006), “Örgütsel Vatandaşlık Davranışı Ölçeği
• Uyarlama ve Karşılaştırma Çalışması”, Ankara Üniversitesi SBF Dergisi, Cilt: 61- ,ss.83-101. Barbuto, Jr. J.E. (2007), “Becoming a Servant Leadership”, Group &Organization
• Management, Vol.31, No.3, June, pp.1-4. Brief, A. P. , Motowidlo, S. J. (1986), “Prosocial Organizational Behaviors”,
• Academy of Management Review, 11(4), pp.710-725. Buchen, I.H. (1998), “Servant Leadership: A model for future faculty and future institutions”, Journal of Leadership Studies, 5(1), pp.125-134.
• Dennıs, Rob. & Winston, Bruce. E. (2003), “A Factor Analysis of Page and Wong’s Servant Leadership Instrument”, Leadership and Organization
• Development Journal, Vol.24, (7/8), pp.455–459. Ehrhart, M. G. (2004), “Leadership and procedural justice climate as antecedents of unit level organizational citizenship behavior”, Personnel Psychology, 57, pp.61-94.
• Farling, M., Stone, A., & Winston, B.E. (1999), “Servant Leadership: Setting the stage for empirical research”, Journal of Leadership Studies, 6, pp.49-72.
• Greenleaf, R. K. (1970), The servant as leader. Indianapolis: The Robert Greenleaf Center.
• Greenleaf, R. K. (1977), Servant Leadership: A Journey into the Nature of
• Legitimate Power and Greatness, New York, NY: Paulist Press. Greenleaf, R.K. (1991), The Servant as Leader, The Robert K. Greenleaf Center, Westfield, IN.
• Greenleaf, R. K. (1998), Servant-leadership. In L. C. Spears (Ed.), Insights on leadership: Service, stewardship, spirit, and servant-leadership, New York: Wiley, pp.15-20.
• Irving, J.A., Longbotham, G.J. (2007), “Leading Effective Teams through Servant
• Leadership: An Expanded Regression Model of Essential Servant Leadership Themes”, American Society of Business and Behavioral Sciences Proceedings, Vol. 14 (1), pp.806-817. Konovsky, M. A., Pugh, S. D. (1994), “Citizenship behavior and social
• Exchange”, Academy of Management Journal, 37, pp.656-669. Laub, J.A. (1999), “Assessing the servant organization: Development of the servant organizational leadership (SOLA) instrument”, Ph.D. Thesis,
• Unpublished Dissertation, Florida Atlantic University, UMI No.: 9921922.
• Laub, J.A. (2003), “From Paternalism to the Servant Organization: Expanding the Organizational Leadership Assessment (OLA) Model”, The International Journal of Servant-Leadership, (1)1, pp.155-186.
• Liden, R. C., Wayne, S. J., Zhao, H., & Henderson, D. (2008), “Servant
• Leadership: Development of a multidimensional measure and multi-level assessment”, The Leadership Quarterly, 19, pp.161-177. Organ, D. W. (1988), Organizational Citizenship Behavior: The Good Soldier
• Syndrome (Lexington, England: Lexington Books). Organ, D. W. (1997), Organizational Citizenship Behavior: It's construct clean-up time”, Human Performance, 10, pp.85-98.
• Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B.(2006), Organizational citizenship behavior: Its nature, antecedents, and consequences. Thousand Oaks, CA: Sage.
• Spears, R. C. (1998), “Introduction’ In: Spears, R.C. ed. The Power of Servant
• Leadership”, San Francisco: Berret-Koehler, pp.1-15. Spears, L, C. (2004), “Practicing Servant Leadership”, The Leadership &
• Organization Development Journal, Vol 17, No.7, pp.1-12. Thompson, R. S. (2003), The perception of servant leadership characteristics and job satisfaction in a church-related college, Unpublished dissertation, Indiana
• State University, Terre Haute, IN. Vey, M. A. /Campbell, J. P. (2004), “ln.Role or Extra.Role Organization al
• Citizenship Behavior:Which Are We Measuring?”, Human Performance, 17(1), pp.119-135. Wıllıams, S. & Shıaw, W. T. (1999), “Mood and Organizational Citizenship
• Behavior: The Effects of Positive Affect on Employee OCB Intentions”, The Journal of Psychology, 133(6), pp.656-668.