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MANAGEMENT TRAINING EVALUATION CRITERIA IN LATVIA: RESULTS FROM INTERVIEWS IN SERVICE SECTOR ENTERPRISES

Yıl 2012, Cilt: 4 Sayı: 1, 365 - 375, 01.06.2012

Öz

Authors analyzed a lot of theoretic training evaluation models which are not used
in practice. The purpose of the study is to find out how T&D specialists
understand management training evaluation, what evaluation criteria and
evaluation methods used in the service sector enterprises in Latvia.
Essential management training evaluation criteria are defined: applicability of the
acquired knowledge, introduction of the obtained competences to work and
changes in the work results after training. The main managers training evaluation
problems are detected: lack of trainee motivation, limited time, low quality of the
training service, discrepancy of price and quality, lack of top management
support, difficulties to define training goals and outcomes. Experts admit that the
complicatedness of the theoretical training evaluation models and they doubt the
usefulness of evaluation by levels. Practice in the service sector in Latvia reveals
that summative evaluation is rarely used, training evaluation is situational, various
and flexible regarding the type and content of training.
Results from in-depth interviews provide the basis for a broader study on
management training evaluation criteria that will be applied to developing a new
training evaluation approach for evaluation improvement in other countries.

Kaynakça

  • Giangreco, Antonio, Carugati Andrea and Sebastiano Antonio (2010), “Are we doing the right thing? Food for thought on training evaluation and its context”,
  • Personnel Review, Vol. 39, No. 2, pp.162-177. O’Connor, Paul, Campbell Justin, Newon Jennifer, Melton John, Salas Eduardo, Wilson Katherine A. (2008), “Crew Resource Management Training
  • Effectiveness: A Meta-Analysis and Some Critical Needs”, The International Journal of Aviation Psychology, Vol. 18, No. 4, pp.353-368. Pineda, Pilar (2010), “Evaluation of training in organizations: a proposal for an integrated model”, Journal of European Industrial Training, Vol. 34, No. 7, pp.673–693.
  • Powell, Skylar K. and Yalcin Serkan (2010), “Managerial training effectiveness.
  • A meta-analysis 1952-2002”, Personnel Review, Vol. 39, No. 2, pp.227–241.
  • Short, Tom (2009), “Exploring the vacuum in training evaluation: is this a case of mission impossible?”, Development and Learning in Organizations, Vol. 23, No. , pp.15-18.
  • Siti, Fardaniah Abdul Aziz and Shamsuddin Ahmad (2011), “Stimulating training motivation using the right training characteristic”, Industrial and Commercial Training, Vol. 43, No. 1, pp.53–61.
Yıl 2012, Cilt: 4 Sayı: 1, 365 - 375, 01.06.2012

Öz

Kaynakça

  • Giangreco, Antonio, Carugati Andrea and Sebastiano Antonio (2010), “Are we doing the right thing? Food for thought on training evaluation and its context”,
  • Personnel Review, Vol. 39, No. 2, pp.162-177. O’Connor, Paul, Campbell Justin, Newon Jennifer, Melton John, Salas Eduardo, Wilson Katherine A. (2008), “Crew Resource Management Training
  • Effectiveness: A Meta-Analysis and Some Critical Needs”, The International Journal of Aviation Psychology, Vol. 18, No. 4, pp.353-368. Pineda, Pilar (2010), “Evaluation of training in organizations: a proposal for an integrated model”, Journal of European Industrial Training, Vol. 34, No. 7, pp.673–693.
  • Powell, Skylar K. and Yalcin Serkan (2010), “Managerial training effectiveness.
  • A meta-analysis 1952-2002”, Personnel Review, Vol. 39, No. 2, pp.227–241.
  • Short, Tom (2009), “Exploring the vacuum in training evaluation: is this a case of mission impossible?”, Development and Learning in Organizations, Vol. 23, No. , pp.15-18.
  • Siti, Fardaniah Abdul Aziz and Shamsuddin Ahmad (2011), “Stimulating training motivation using the right training characteristic”, Industrial and Commercial Training, Vol. 43, No. 1, pp.53–61.
Toplam 7 adet kaynakça vardır.

Ayrıntılar

Diğer ID JA83VV44VJ
Bölüm Makaleler
Yazarlar

Signe Enkuzena Bu kişi benim

Anita Lasmane Bu kişi benim

Yayımlanma Tarihi 1 Haziran 2012
Yayımlandığı Sayı Yıl 2012 Cilt: 4 Sayı: 1

Kaynak Göster

APA Enkuzena, S., & Lasmane, A. (2012). MANAGEMENT TRAINING EVALUATION CRITERIA IN LATVIA: RESULTS FROM INTERVIEWS IN SERVICE SECTOR ENTERPRISES. International Journal of Social Sciences and Humanity Studies, 4(1), 365-375.
AMA Enkuzena S, Lasmane A. MANAGEMENT TRAINING EVALUATION CRITERIA IN LATVIA: RESULTS FROM INTERVIEWS IN SERVICE SECTOR ENTERPRISES. IJ-SSHS. Haziran 2012;4(1):365-375.
Chicago Enkuzena, Signe, ve Anita Lasmane. “MANAGEMENT TRAINING EVALUATION CRITERIA IN LATVIA: RESULTS FROM INTERVIEWS IN SERVICE SECTOR ENTERPRISES”. International Journal of Social Sciences and Humanity Studies 4, sy. 1 (Haziran 2012): 365-75.
EndNote Enkuzena S, Lasmane A (01 Haziran 2012) MANAGEMENT TRAINING EVALUATION CRITERIA IN LATVIA: RESULTS FROM INTERVIEWS IN SERVICE SECTOR ENTERPRISES. International Journal of Social Sciences and Humanity Studies 4 1 365–375.
IEEE S. Enkuzena ve A. Lasmane, “MANAGEMENT TRAINING EVALUATION CRITERIA IN LATVIA: RESULTS FROM INTERVIEWS IN SERVICE SECTOR ENTERPRISES”, IJ-SSHS, c. 4, sy. 1, ss. 365–375, 2012.
ISNAD Enkuzena, Signe - Lasmane, Anita. “MANAGEMENT TRAINING EVALUATION CRITERIA IN LATVIA: RESULTS FROM INTERVIEWS IN SERVICE SECTOR ENTERPRISES”. International Journal of Social Sciences and Humanity Studies 4/1 (Haziran 2012), 365-375.
JAMA Enkuzena S, Lasmane A. MANAGEMENT TRAINING EVALUATION CRITERIA IN LATVIA: RESULTS FROM INTERVIEWS IN SERVICE SECTOR ENTERPRISES. IJ-SSHS. 2012;4:365–375.
MLA Enkuzena, Signe ve Anita Lasmane. “MANAGEMENT TRAINING EVALUATION CRITERIA IN LATVIA: RESULTS FROM INTERVIEWS IN SERVICE SECTOR ENTERPRISES”. International Journal of Social Sciences and Humanity Studies, c. 4, sy. 1, 2012, ss. 365-7.
Vancouver Enkuzena S, Lasmane A. MANAGEMENT TRAINING EVALUATION CRITERIA IN LATVIA: RESULTS FROM INTERVIEWS IN SERVICE SECTOR ENTERPRISES. IJ-SSHS. 2012;4(1):365-7.