Communicative Memory in Online Communities: Mediated and Collaborative Knowledge

Yıl 2019, Cilt: 6 Sayı: 2, 251 - 274, 04.12.2019

Selver Dikkol , Hakan Erkılıç

https://doi.org/10.24955/ilef.654015

Öz

Online social networks enable the creation of groups within a wide variety of topics. Social network sites, like Facebook, offer options for users to create groups or to join existing groups for any topic they are interested in. The aim of this study is to investigate the function of the communicative memory, accepted in the literature as a notion providing continuity of communication, in online groups. In-depth interviews are conducted with seven participants who are members of the same Facebook group in the study in order to investigate and discuss the parameters of communicative memory, its role in-group communication and its effect on group solidarity in the online groups. The data obtained from the interviews are analyzed in the context of communicative memory. In the light of data and evaluations, it is concluded that each of the posts shared in Facebook groups is cumulatively generating their own collective knowledge; it can be said that communicative memory supports this commonness and provides the transmission of fragmented information.

Anahtar Kelimeler

Online community, Facebook, communicative memory, social memory, collaborative knowledge

Online Gruplarda İletişimsel Bellek: Aracılı ve Müşterek Bilgi

Öz

Çevrimiçi sosyal ağlar, çok çeşitli konular çerçevesinde gruplar kurmaya olanak sağlamaktadır. Özellikle Facebook gibi sosyal ağ siteleri, ilgilendikleri herhangi bir konu ile ilgili kullanıcılarına grup kurma veya var olan gruplara katılma seçeneklerini sunar. Bu çalışmanın amacı, literatürde iletişimin sürekliliğini sağlayan bir nosyon olarak kabul edilen iletişimsel belleğin, online gruplardaki işlevinin araştırılmasıdır. İletişimsel belleği tanımlayan parametrelerin online grup içerisindeki varlığını, grup içi iletişimdeki rolünü ve grubun birliği üzerindeki etkisini araştırmaya ve tartışmaya yönelik olan bu çalışmada, aynı Facebook grubuna üye olan yedi katılımcıyla derinlemesine görüşmeler yapılmıştır. Görüşmelerden elde edilen veriler iletişimsel bellek ekseninde analiz edilerek tartışılmıştır. Veriler ve değerlendirmeler ışığında sonuç olarak, Facebook gruplarında paylaşılan her bir gönderinin kendi müşterek bilgisini birikimli olarak ürettiği; iletişimsel belleğin bu müşterekliği desteklediği ve parçalı olan bilgilerin aktarılmasını sağladığı söylenebilir.

Anahtar Kelimeler

Online gruplar, Facebook, iletişimsel bellek, toplumsal bellek, müşterek bilgi

Kaynakça

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