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Yıl 2016, Cilt: 6 Sayı: 4, 21 - 26, 01.06.2016

Nor a Abdul Aziz Abdullah Haji Abdul Ghani Hasnizam Shaari

Öz

Issues and Problems in Ethical Practices amongst Takaful Agents

Yıl 2016, Cilt: 6 Sayı: 4, 21 - 26, 01.06.2016

Nor a Abdul Aziz Abdullah Haji Abdul Ghani Hasnizam Shaari

Öz

This paper discusses contributing factors pertaining to the ethical behaviour of Takaful agents in Malaysia. Perspective of sales, selling pressure and the level of competitiveness are identified as factors, influencing ethical behaviour of Takaful agents. This study is conducted through focus group and formed a personal interview among branch managers, executives and Takaful agents. It revealed that unethical behaviour is evident among the Takaful agents in meeting the sales target. These factors can be used as a signal for practitioners and Takaful operators in order to avoid unethical practice in dealing with customers.

Anahtar Kelimeler

Takaful Agents unethical behaviour Takaful Industry

Toplam 0 adet kaynakça vardır.

Ayrıntılar

Diğer ID JA46DY83AE
Bölüm Araştırma Makalesi
Yazarlar

Nor a Abdul Aziz Bu kişi benim

Abdullah Haji Abdul Ghani Bu kişi benim

Hasnizam Shaari Bu kişi benim

Yayımlanma Tarihi 1 Haziran 2016
Yayımlandığı Sayı Yıl 2016 Cilt: 6 Sayı: 4

Kaynak Göster

APA Aziz, N. a. A., Ghani, A. H. A., & Shaari, H. (2016). Issues and Problems in Ethical Practices amongst Takaful Agents. International Review of Management and Marketing, 6(4), 21-26.
AMA Aziz NaA, Ghani AHA, Shaari H. Issues and Problems in Ethical Practices amongst Takaful Agents. IRMM. Haziran 2016;6(4):21-26.
Chicago Aziz, Nor a Abdul, Abdullah Haji Abdul Ghani, ve Hasnizam Shaari. “Issues and Problems in Ethical Practices Amongst Takaful Agents”. International Review of Management and Marketing 6, sy. 4 (Haziran 2016): 21-26.
EndNote Aziz NaA, Ghani AHA, Shaari H (01 Haziran 2016) Issues and Problems in Ethical Practices amongst Takaful Agents. International Review of Management and Marketing 6 4 21–26.
IEEE N. a. A. Aziz, A. H. A. Ghani, ve H. Shaari, “Issues and Problems in Ethical Practices amongst Takaful Agents”, IRMM, c. 6, sy. 4, ss. 21–26, 2016.
ISNAD Aziz, Nor a Abdul vd. “Issues and Problems in Ethical Practices Amongst Takaful Agents”. International Review of Management and Marketing 6/4 (Haziran 2016), 21-26.
JAMA Aziz NaA, Ghani AHA, Shaari H. Issues and Problems in Ethical Practices amongst Takaful Agents. IRMM. 2016;6:21–26.
MLA Aziz, Nor a Abdul vd. “Issues and Problems in Ethical Practices Amongst Takaful Agents”. International Review of Management and Marketing, c. 6, sy. 4, 2016, ss. 21-26.
Vancouver Aziz NaA, Ghani AHA, Shaari H. Issues and Problems in Ethical Practices amongst Takaful Agents. IRMM. 2016;6(4):21-6.