Yıl 2016,
Cilt: 6 Sayı: 4, 150 - 154, 01.06.2016
Naseebullah Langove
Ahmad Shahrul Nizam B. Isha
Muhammad Umair Javaid
Kaynakça
- Ahmadi, K., Alireza, K. (2007), Stress and job satisfaction among air force
military pilots. Journal of Social Sciences, 3(3), 159-163.
- American Psychological Association. (2009), Stress in America. Available
from: https://www.apa.org/news/press/releases/stress/2009/stressexec-summary.pdf. [Last retrieved on 2015 Jun 18].
- Hewitt, A.O.N. (2009-2011), APAC Year on Year Attrition Rate . Available
from: http://www.thejakartapost.com/news/2012/02/19/why-jobhoppers-hop.html. [Last retrieved on 2014 Dec 19].
- Appelbaum, E. (2000), Manufacturing Advantage: Why HighPerformance Work Systems Pay Off. Ithaca, NY: Cornell University
Press.
- Armstrong-Stassen, M., Al-Ma’Aitah, R., Cameron, S., Horsburgh, M.
(1994), Determinants and consequences of burnout: Across-cultural
comparison of Canadian and Jordanian nurses. Health Care for
Women International, 15(5), 413-421.
- Bartel, A.P. (2004), Human resource management and organizational
performance: Evidence from retail banking. Industrial & Labor
Relations Review, 57(2), 181-203.
- Boxall, P., Macky, K. (2014), High-involvement work processes, work
intensification and employee well-being. Work, Employment &
Society, 28(6), 963-984.
- Cheng, T., Mauno, S., Lee, C. (2014), The buffering effect of coping
strategies in the relationship between job insecurity and employee
well-being. Economic and Industrial Democracy, 35(1), 71-94.
- Chiu, S.F., Yeh, S.P., Huang, T.C. (2015), Role stressors and employee
deviance: The moderating effect of social support. Personnel Review,
44(2), 308-324.
- Chumg, H.F., Cooke, L., Fry, J., Hung, I.H. (2015), Factors affecting
knowledge sharing in the virtual organisation: Employees’ sense of
well-being as a mediating effect. Computers in Human Behavior,
44, 70-80.
- Cooper, C.L., Dewe, P.J., O’Driscoll, M.P. (2001), Organizational Stress:
A Review and Critique of Theory, Research, and Applications.
London: Sage.
- Dewe, P., Kompier, M. (2008), Well-being and Work: Future Challenges.
London: Foresight, Government Office for Science.
- Firth, L., Mellor, D.J., Moore, K.A., Loquet, C. (2004), How can
managers reduce employee intention to quit? Journal of Managerial
Psychology, 19(2), 170-187.
- Fisk, J.D., Doble, S.E. (2002), Construction and validation of a fatigue
impact scale for daily administration (D-FIS). Quality of Life
Research, 11(3), 263-272.
- Floyd, S.W., Wooldridge, B. (2000), Building Strategy from the Middle:
Reconceptualizing Strategy Process. Thousand Oaks, CA: Sage.
- Ganesan, S., Weitz, B.A. (1996), The impact of staffing policies on retail
buyer job attitudes and behaviors. Journal of Retailing, 72(1), 31-56.
- Gelade, G.A., Ivery, M. (2003), The impact of human resource
management and work climate on organizational performance.
Personnel Psychology, 56(2), 383-404.
- Good, L.K., Sisler, G.F., Gentry, J.W. (1988), Antecedents of turnover
intentions among retail management. Journal of Retailing, 64(3), 295.
- Gordon, J.R., Pruchno, R.A., Wilson-Genderson, M., Murphy, W.M.,
Rose, M. (2012), Balancing caregiving and work: Role conflict
and role strain dynamics. Journal of Family Issues, 33(5), 662-689.
- Gould-Williams, J. (2003), The importance of HR practices and
workplace trust in achieving superior performance: A study of
public-sector organizations. International Journal of Human Resource
Management, 14(1), 28-54.
- Grant, A.M., Christianson, M.K., Price, R.H. (2007), Happiness, health,
or relationships? Managerial practices and employee well-being
tradeoffs. The Academy of Management Perspectives, 21(3), 51-63.
- Hobfoll, S.E. (1989), Conservation of resources: A new attempt at
conceptualizing stress. American Psychologist, 44(3), 513.
- Hobfoll, S.E. (2001), The influence of culture, community, and the nestedself in the stress process: Advancing conservation of resources theory.
Applied Psychology, 50(3), 337-421.
- Hobfoll, S.E., Shirom, A. (2001), Conservation of resources theory:
Applications to stress and management in the workplace. In:
Golembiewski, R., editor. Handbook of Organizational Behavior.
New York: Dekker.
- Howard, A. (1995), A framework for work change. The Changing Nature
of Work. New York: Springer. p3-44.
- Hussain, S.T., Lei, S. (2015), Role stressors and job satisfaction in the
banking industry: The mediating role of job stress. International
Business Research, 8(9), 105.
- Igbaria, M., Greenhaus, J.H. (1992), Determinants of MIS employees’
turnover intentions: A structural equation model. Communications
of the ACM, 35(2), 34-49.
- Kahn, R.L., Wolfe, D.M., Quinn, R.P., Snoek, J.D., Rosenthal, R.A.
(1964), Organizational Stress: Studies in Role Conflict and
Ambiguity. New York: Wiley.
- Kaplan, S., Bradley-Geist, J.C., Ahmad, A., Anderson, A., Hargrove, A.K.,
Lindsey, A. (2014), A test of two positive psychology interventions to
increase employee well-being. Journal of Business and Psychology,
29(3), 367-380.
- Larson, L.L. (2004), Internal auditors and job stress. Managerial Auditing
Journal, 19(9), 1119-1130.
- Malaysian Employers Federation. (2012), MEF Salary Survey for
Non-executives. Kuala Lumpur, Malaysia: Malaysian Employers
Federation.
- Macdonald, S., Maclntyre, P. (1997), The generic job satisfaction scale:
Scale development and its correlates. Employee Assistance Quarterly,
13(2), 1-16.
- McGuire, D., McLaren, L. (2009), The impact of physical environment
on employee commitment in call centres: The mediating role
of employee well-being. Team Performance Management: An
International Journal, 15(1-2), 35-48.
- Memili, E., Chang, E.P., Kellermanns, F.W., Welsh, D.H. (2015), Role
conflicts of family members in family firms. European Journal of
Work and Organizational Psychology, 24(1), 143-151.
- Nasyira, M., Othman, M., Ghazali, H. (2014), Predictors of intention to
stay for employees of casual dining restaurant in Klang Valley area.
International Food Research Journal, 21(3), 863-871.
- Paoli, P., Merllié, D. (2000), Ten years of working conditions in
the European Union. Paper Presented at the TUTB-SALTSAConference, Brussels.
- Ramlan, J., Ahmed, E.M., Pointon, L. (2007), ICT, human capital and
TFP in Malaysia: A statistical approach. The Journal of Knowledge
Economy & Knowledge Management, 2(2), 1-17.
- Ramsay, H., Scholarios, D., Harley, B. (2000), Employees and highperformance work systems: Testing inside the black box. British
Journal of Industrial Relations, 38(4), 501-531.
- Rizzo, J.R., House, R.J., Lirtzman, S.I. (1970), Role conflict and
ambiguity in complex organizations. Administrative Science
Quarterly, 15(2), 150-163.
- Rosch, P.J. (2001), The quandary of job stress compensation. Health and
Stress, 3, 1-4.
- Rucker, D.D., Preacher, K.J., Tormala, Z.L., Petty, R.E. (2011),
Mediation analysis in social psychology: Current practices and new
recommendations. Social and Personality Psychology Compass,
5(6), 359-371.
- Schmidt, S., Roesler, U., Kusserow, T., Rau, R. (2014), Uncertainty in the workplace: Examining role ambiguity and role conflict, and their
link to depression - A meta-analysis. European Journal of Work and
Organizational Psychology, 23(1), 91-106.
- Schultz, P.P., Ryan, R.M., Niemiec, C.P., Legate, N., Williams, G.C.
(2014), Mindfulness, work climate, and psychological need
satisfaction in employee well-being. Mindfulness, 6(5), 1-15.
- Siu, O. (2002), Occupational stressors and well-being among Chinese
employees: The role of organisational commitment. Applied
Psychology, 51(4), 527-544.
- Tubre, T.C., Collins, J.M. (2000), Jackson and schuler (1985) revisited:
A meta-analysis of the relationships between role ambiguity, role
conflict, and job performance. Journal of Management, 26(1),
155-169.
- Tzafrir, S.S. (2005), The relationship between trust, HRM practices and
firm performance. The International Journal of Human Resource
Management, 16(9), 1600-1622.
- Van der Vaart, L., Linde, B., Cockeran, M. (2013), The state of the
psychological contract and employees’ intention to leave: The
mediating role of employee well-being. South African Journal of
Psychology, 43(3), 356-369.
- Vander Elst, T., Van den Broeck, A., De Cuyper, N., De Witte, H. (2014),
On the reciprocal relationship between job insecurity and employee
well-being: Mediation by perceived control? Journal of Occupational
and Organizational Psychology, 87(4), 671-693.
- Vanhala, S., Tuomi, K. (2003), Individual, organizational and work-related
determinants of employee well-being. EBS Review, 17, 70-81.
- Warr, P. (1987), Work, Unemployment, and Mental Health. Oxford:
Oxford University Press.
- Whitener, E.M. (2001), Do high commitment human resource practices
affect employee commitment? A cross-level analysis using
hierarchical linear modeling. Journal of Management, 27(5),
515-535.
- Wright, T.A. (2006), To be or not to be [Happy]: The role of employee
well-being. The Academy of Management Perspectives, 20(3),
118-120.
- Wright, T.A., Bonett, D.G. (1992), The effect of turnover on work
satisfaction and mental health: Support for a situational perspective.
Journal of Organizational Behavior, 13(6), 603-616.
The Mediating Effect of Employee well-being in relation to Role Stressors and Turnover Intention: A Conceptual Study
Yıl 2016,
Cilt: 6 Sayı: 4, 150 - 154, 01.06.2016
Naseebullah Langove
Ahmad Shahrul Nizam B. Isha
Muhammad Umair Javaid
Öz
The technological revolution has escorted diverse roles with deleterious effects, which in turn triggers stress. Role stressors are comprehensively
conceptualized as two distinctive variables, role conflict and role ambiguity. In literature, studies have shown a positive relationship of role conflict and
role ambiguity with turnover intention while a negative relationship of employee well-being and turnover intention. However, very limited studies have
attempted to examine the indirect effect of employee well-being between role stressors and turnover intention. The main objective of this conceptual
study is to propose a framework whereby examining the relationship between role stressors and turnover intention with the mediating role of employee
well-being. Simple random sampling will be used for data collection from IT executives of software companies of Malaysia in order to examine the
relationship between role stressors, employee well-being and turnover intention with the help of structure equation modeling. This study emphasizes
the considerable importance of employee well-being interventions at the workplace to enhance the retention strategy
Kaynakça
- Ahmadi, K., Alireza, K. (2007), Stress and job satisfaction among air force
military pilots. Journal of Social Sciences, 3(3), 159-163.
- American Psychological Association. (2009), Stress in America. Available
from: https://www.apa.org/news/press/releases/stress/2009/stressexec-summary.pdf. [Last retrieved on 2015 Jun 18].
- Hewitt, A.O.N. (2009-2011), APAC Year on Year Attrition Rate . Available
from: http://www.thejakartapost.com/news/2012/02/19/why-jobhoppers-hop.html. [Last retrieved on 2014 Dec 19].
- Appelbaum, E. (2000), Manufacturing Advantage: Why HighPerformance Work Systems Pay Off. Ithaca, NY: Cornell University
Press.
- Armstrong-Stassen, M., Al-Ma’Aitah, R., Cameron, S., Horsburgh, M.
(1994), Determinants and consequences of burnout: Across-cultural
comparison of Canadian and Jordanian nurses. Health Care for
Women International, 15(5), 413-421.
- Bartel, A.P. (2004), Human resource management and organizational
performance: Evidence from retail banking. Industrial & Labor
Relations Review, 57(2), 181-203.
- Boxall, P., Macky, K. (2014), High-involvement work processes, work
intensification and employee well-being. Work, Employment &
Society, 28(6), 963-984.
- Cheng, T., Mauno, S., Lee, C. (2014), The buffering effect of coping
strategies in the relationship between job insecurity and employee
well-being. Economic and Industrial Democracy, 35(1), 71-94.
- Chiu, S.F., Yeh, S.P., Huang, T.C. (2015), Role stressors and employee
deviance: The moderating effect of social support. Personnel Review,
44(2), 308-324.
- Chumg, H.F., Cooke, L., Fry, J., Hung, I.H. (2015), Factors affecting
knowledge sharing in the virtual organisation: Employees’ sense of
well-being as a mediating effect. Computers in Human Behavior,
44, 70-80.
- Cooper, C.L., Dewe, P.J., O’Driscoll, M.P. (2001), Organizational Stress:
A Review and Critique of Theory, Research, and Applications.
London: Sage.
- Dewe, P., Kompier, M. (2008), Well-being and Work: Future Challenges.
London: Foresight, Government Office for Science.
- Firth, L., Mellor, D.J., Moore, K.A., Loquet, C. (2004), How can
managers reduce employee intention to quit? Journal of Managerial
Psychology, 19(2), 170-187.
- Fisk, J.D., Doble, S.E. (2002), Construction and validation of a fatigue
impact scale for daily administration (D-FIS). Quality of Life
Research, 11(3), 263-272.
- Floyd, S.W., Wooldridge, B. (2000), Building Strategy from the Middle:
Reconceptualizing Strategy Process. Thousand Oaks, CA: Sage.
- Ganesan, S., Weitz, B.A. (1996), The impact of staffing policies on retail
buyer job attitudes and behaviors. Journal of Retailing, 72(1), 31-56.
- Gelade, G.A., Ivery, M. (2003), The impact of human resource
management and work climate on organizational performance.
Personnel Psychology, 56(2), 383-404.
- Good, L.K., Sisler, G.F., Gentry, J.W. (1988), Antecedents of turnover
intentions among retail management. Journal of Retailing, 64(3), 295.
- Gordon, J.R., Pruchno, R.A., Wilson-Genderson, M., Murphy, W.M.,
Rose, M. (2012), Balancing caregiving and work: Role conflict
and role strain dynamics. Journal of Family Issues, 33(5), 662-689.
- Gould-Williams, J. (2003), The importance of HR practices and
workplace trust in achieving superior performance: A study of
public-sector organizations. International Journal of Human Resource
Management, 14(1), 28-54.
- Grant, A.M., Christianson, M.K., Price, R.H. (2007), Happiness, health,
or relationships? Managerial practices and employee well-being
tradeoffs. The Academy of Management Perspectives, 21(3), 51-63.
- Hobfoll, S.E. (1989), Conservation of resources: A new attempt at
conceptualizing stress. American Psychologist, 44(3), 513.
- Hobfoll, S.E. (2001), The influence of culture, community, and the nestedself in the stress process: Advancing conservation of resources theory.
Applied Psychology, 50(3), 337-421.
- Hobfoll, S.E., Shirom, A. (2001), Conservation of resources theory:
Applications to stress and management in the workplace. In:
Golembiewski, R., editor. Handbook of Organizational Behavior.
New York: Dekker.
- Howard, A. (1995), A framework for work change. The Changing Nature
of Work. New York: Springer. p3-44.
- Hussain, S.T., Lei, S. (2015), Role stressors and job satisfaction in the
banking industry: The mediating role of job stress. International
Business Research, 8(9), 105.
- Igbaria, M., Greenhaus, J.H. (1992), Determinants of MIS employees’
turnover intentions: A structural equation model. Communications
of the ACM, 35(2), 34-49.
- Kahn, R.L., Wolfe, D.M., Quinn, R.P., Snoek, J.D., Rosenthal, R.A.
(1964), Organizational Stress: Studies in Role Conflict and
Ambiguity. New York: Wiley.
- Kaplan, S., Bradley-Geist, J.C., Ahmad, A., Anderson, A., Hargrove, A.K.,
Lindsey, A. (2014), A test of two positive psychology interventions to
increase employee well-being. Journal of Business and Psychology,
29(3), 367-380.
- Larson, L.L. (2004), Internal auditors and job stress. Managerial Auditing
Journal, 19(9), 1119-1130.
- Malaysian Employers Federation. (2012), MEF Salary Survey for
Non-executives. Kuala Lumpur, Malaysia: Malaysian Employers
Federation.
- Macdonald, S., Maclntyre, P. (1997), The generic job satisfaction scale:
Scale development and its correlates. Employee Assistance Quarterly,
13(2), 1-16.
- McGuire, D., McLaren, L. (2009), The impact of physical environment
on employee commitment in call centres: The mediating role
of employee well-being. Team Performance Management: An
International Journal, 15(1-2), 35-48.
- Memili, E., Chang, E.P., Kellermanns, F.W., Welsh, D.H. (2015), Role
conflicts of family members in family firms. European Journal of
Work and Organizational Psychology, 24(1), 143-151.
- Nasyira, M., Othman, M., Ghazali, H. (2014), Predictors of intention to
stay for employees of casual dining restaurant in Klang Valley area.
International Food Research Journal, 21(3), 863-871.
- Paoli, P., Merllié, D. (2000), Ten years of working conditions in
the European Union. Paper Presented at the TUTB-SALTSAConference, Brussels.
- Ramlan, J., Ahmed, E.M., Pointon, L. (2007), ICT, human capital and
TFP in Malaysia: A statistical approach. The Journal of Knowledge
Economy & Knowledge Management, 2(2), 1-17.
- Ramsay, H., Scholarios, D., Harley, B. (2000), Employees and highperformance work systems: Testing inside the black box. British
Journal of Industrial Relations, 38(4), 501-531.
- Rizzo, J.R., House, R.J., Lirtzman, S.I. (1970), Role conflict and
ambiguity in complex organizations. Administrative Science
Quarterly, 15(2), 150-163.
- Rosch, P.J. (2001), The quandary of job stress compensation. Health and
Stress, 3, 1-4.
- Rucker, D.D., Preacher, K.J., Tormala, Z.L., Petty, R.E. (2011),
Mediation analysis in social psychology: Current practices and new
recommendations. Social and Personality Psychology Compass,
5(6), 359-371.
- Schmidt, S., Roesler, U., Kusserow, T., Rau, R. (2014), Uncertainty in the workplace: Examining role ambiguity and role conflict, and their
link to depression - A meta-analysis. European Journal of Work and
Organizational Psychology, 23(1), 91-106.
- Schultz, P.P., Ryan, R.M., Niemiec, C.P., Legate, N., Williams, G.C.
(2014), Mindfulness, work climate, and psychological need
satisfaction in employee well-being. Mindfulness, 6(5), 1-15.
- Siu, O. (2002), Occupational stressors and well-being among Chinese
employees: The role of organisational commitment. Applied
Psychology, 51(4), 527-544.
- Tubre, T.C., Collins, J.M. (2000), Jackson and schuler (1985) revisited:
A meta-analysis of the relationships between role ambiguity, role
conflict, and job performance. Journal of Management, 26(1),
155-169.
- Tzafrir, S.S. (2005), The relationship between trust, HRM practices and
firm performance. The International Journal of Human Resource
Management, 16(9), 1600-1622.
- Van der Vaart, L., Linde, B., Cockeran, M. (2013), The state of the
psychological contract and employees’ intention to leave: The
mediating role of employee well-being. South African Journal of
Psychology, 43(3), 356-369.
- Vander Elst, T., Van den Broeck, A., De Cuyper, N., De Witte, H. (2014),
On the reciprocal relationship between job insecurity and employee
well-being: Mediation by perceived control? Journal of Occupational
and Organizational Psychology, 87(4), 671-693.
- Vanhala, S., Tuomi, K. (2003), Individual, organizational and work-related
determinants of employee well-being. EBS Review, 17, 70-81.
- Warr, P. (1987), Work, Unemployment, and Mental Health. Oxford:
Oxford University Press.
- Whitener, E.M. (2001), Do high commitment human resource practices
affect employee commitment? A cross-level analysis using
hierarchical linear modeling. Journal of Management, 27(5),
515-535.
- Wright, T.A. (2006), To be or not to be [Happy]: The role of employee
well-being. The Academy of Management Perspectives, 20(3),
118-120.
- Wright, T.A., Bonett, D.G. (1992), The effect of turnover on work
satisfaction and mental health: Support for a situational perspective.
Journal of Organizational Behavior, 13(6), 603-616.