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Yıl 2017, Cilt: 7 Sayı: 2, 237 - 243, 01.06.2017

Mahdi Rezapour Mehraban Hadi Peykani

Öz

Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan

Yıl 2017, Cilt: 7 Sayı: 2, 237 - 243, 01.06.2017

Mahdi Rezapour Mehraban Hadi Peykani

Öz

The main objective of this study was to compare customer satisfaction with the quality of e-banking services among state, private and altered banks in Isfahan. In terms of purpose, this study is descriptive and this is a survey. The population of this research includes all clients of state, private and altered banks in Isfahan. Depending on the bank, the sampling method was available stratified sampling. In this study, a questionnaire was used to assess the variables. The results showed that there is a significant difference between the beauty of the website and privacy between state, private and altered banks and in all the variables, men scored more than women on average.

Anahtar Kelimeler

Customer Satisfaction Service Quality State Banks Private Banks Altered Banks

Toplam 0 adet kaynakça vardır.

Ayrıntılar

Diğer ID JA47MR64JS
Bölüm Derleme
Yazarlar

Mahdi Rezapour Bu kişi benim

Mehraban Hadi Peykani Bu kişi benim

Yayımlanma Tarihi 1 Haziran 2017
Yayımlandığı Sayı Yıl 2017 Cilt: 7 Sayı: 2

Kaynak Göster

APA Rezapour, M., & Peykani, M. H. (2017). Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan. International Review of Management and Marketing, 7(2), 237-243.
AMA Rezapour M, Peykani MH. Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan. IRMM. Haziran 2017;7(2):237-243.
Chicago Rezapour, Mahdi, ve Mehraban Hadi Peykani. “Compare Customer Satisfaction With the Quality of E-Banking Services Among State, Private and Altered Banks in Isfahan”. International Review of Management and Marketing 7, sy. 2 (Haziran 2017): 237-43.
EndNote Rezapour M, Peykani MH (01 Haziran 2017) Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan. International Review of Management and Marketing 7 2 237–243.
IEEE M. Rezapour ve M. H. Peykani, “Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan”, IRMM, c. 7, sy. 2, ss. 237–243, 2017.
ISNAD Rezapour, Mahdi - Peykani, Mehraban Hadi. “Compare Customer Satisfaction With the Quality of E-Banking Services Among State, Private and Altered Banks in Isfahan”. International Review of Management and Marketing 7/2 (Haziran 2017), 237-243.
JAMA Rezapour M, Peykani MH. Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan. IRMM. 2017;7:237–243.
MLA Rezapour, Mahdi ve Mehraban Hadi Peykani. “Compare Customer Satisfaction With the Quality of E-Banking Services Among State, Private and Altered Banks in Isfahan”. International Review of Management and Marketing, c. 7, sy. 2, 2017, ss. 237-43.
Vancouver Rezapour M, Peykani MH. Compare Customer Satisfaction with the Quality of E-banking Services among State, Private and Altered Banks in Isfahan. IRMM. 2017;7(2):237-43.