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İş Yeri Desteği: Örgüt, Yönetici Ve Çalışma Arkadaşları Desteğine Genel Bir Bakış

Yıl 2013, Cilt: 15 Sayı: 3, 65 - 81, 01.09.2013

Yard.doç.dr.muazzez Deniz Giray

Öz

Bu araştırmada iş yeri desteği başlığı altında üç farklı destek türü olan örgüt, yönetici ve çalışma arkadaşları desteği incelenmek istenmiştir. Buna bağlı olarak bu çalışmanın amacı farklı kaynaklardan destek kavramlarını tek tek incelemek ve birbirleriyle ve diğer değişkenlerle olan ilişkilerini ortaya koymaya çalışmaktır. Yapılan tarama çalışmasında bu üç farklı destek türünden örgüt ve yönetici desteğinin benzer sonuç değişkenleriyle ilişkili olduğu ve çalışma arkadaşları desteğinin ise daha çok kişinin sağlık durumuyla ilgili değişkenlerle olan ilişkisinin incelendiği görülmüştür. Ayrıca yönetici desteğinin örgütsel destek algısının bir öncülü olduğundan bahsedilmektedir. Araştırma sonuçları bu üç destek türünün hem kurum hem de çalışan açısından önemli kavramlar olduğunu göstermektedir. Ancak ilgili yazında bu üç kavramı bir arada ele alan çalışmaya pek fazla rastlanılamamasından dolayı, gelecek çalışmalarda bu kavramların birlikte ele alınması hem bu kavramların birbirleriyle olan ilişkisi hem de başka değişkenlerle olan ilişkisini ortaya koymak açısından faydalı olacaktır.

Anahtar Kelimeler

İş yeri desteği örgütsel destek algısı yönetici desteği çalışma arkadaşları desteği

Kaynakça

  • AbuAlRub, R. F. 2006. Replication and examination of research data on job stress and coworker social support with internet and traditional samples. Journal of Nursing Scholarship, 38, 200-204.
  • Al-Hussami, M. 2008. A study of nurses' job satisfaction, The relationship to organizational commitment, support, transformational leadership, and level of education. European Journal of Scientific Research, 22, 286-295.
  • organizational Leadership, Allen, M. W. 1992. Communication and organizational
  • organizational support as a mediating factor.
  • Communication Quarterly, 40, 357-367.
  • Allen, M. W. 1995. Communication concepts related to perceived organizational support. Western Journal of Communication, 59, 326-346.
  • Allen, D. G., Shore, L. M., & Griffeth, R. W. 2003. The role perceived organizational support and supportive human resource practices in the turnover process. Journal of Management, 29, 99-118.
  • Anderson, S. E., Coffey, B. S., & Byerly, R. T. 2002. Formal organizational initiatives and informal workplace practices: Links to work-family conflict and job-related outcomes. Journal of Andrews, M. C.,& Kacmar, Discriminating among organizational politics, justice, and support. Journal of Organizational Behavior, 22, 347-366. K. M. 2001.
  • Armeli, S., Eisenberger, R., Fasolo P., & Lynch, P. 1998. Perceived organizational support and police performance: The moderating influence of socioemotional needs. Journal of Applied Psychology, 83, 288-297.
  • Asgari, A., Silong, A. D., Ahmad, A., & Samah, B. A. 2008. transformational organizational exchange, perceived organizational support, trust in management and organizational citizenship behaviors. European Journal of Scientific Research, 23, 227-242. between behaviors, leader-member
  • Aube, C., Rousseau, V., & Morin, E. M. 2007.
  • organizational Perceived support and of commitment. Journal
  • Managerial Psychology, 22, 479-495.
  • Babin, B. J., & Boles, J. S. 1996. The effects of co-worker perceived supervisor support on service provider role stress, performance and job satisfaction. Journal of Retailing, 72, 57-75. and
  • Beehr, T. A., Jex, S. M., Stacy, B. A., & Murray, M. A. 2000. Work stressors and coworker support as predictors of individual strain and job performance. Behavior, 21, 391-405. of Organizational
  • Bhanthumnavin, D. 2000. Importance of supervisory social support and its implications for HRD in Thailand. Societies, 12, 155-166. and Developing
  • Bhanthumnavin 2003. Perceived social support from supervisor psychological and situational characteristics as predictors of subordinate performance in Thai Development Quarterly, 14, 74-97. members’ work units. Human Resource
  • Bowling, N. A., Beehr, T. A., & Swader, W. M. 2005. Giving and receiving social support at work: The roles of personality and reciprocity. Journal of Vocational Behavior, 67, 476-489.
  • Brotheridge, C. M. 2001. A comparison of alternative models of coping: Identifying relationships among coworker support, workload, and emotional exhaustion in the workplace. International Journal of Stress Management, 8, 1-14.
  • Casper, J. W., Harris, C., Taylor-Bianco, A, & Holliday Wayne, J. 2011. Work-family conflict, perceived supervisor supportand organizational commitment among Brazilian professionals. Journal of Vocational Behavior, 79, 640-652.
  • Chew, Y. T., & Wong, S. K. 2008. Effects of career experience mentoring organizational and on employee support commitment and ıntentions to leave: A study among International Journal of Management, 25, 692- 700. in Malaysia.
  • Çakmak-Otluoğlu, K. Övgü. 2012. Protean and boundaryless organizational commitment: The effects of perceived support. Journal of Vocational Behavior, 80, 638-646. attitudes and
  • Dansereau, F., Graen, G., & Haga, B. 1975. A vertical dyad linkage approach to leadership within formal inverstigation of the role making process. Organizational Performance, 13, 46-78. A longitudinal Behavior and Human
  • Dawley, D. D., Andrews, M. C., & Bucklew, N. S. 2008. Mentoring, supervisor support, and perceived organizational support: What matters most? Leadership & Organization Development Journal, 29, 235-247.
  • DeConinck, J. B. 2010. The effect of organizational justice, perceived organizational support, and perceived supervisor support on marketing employees’ level of trust. Journal of Business Research, 63, 1349-1355.
  • Ducharme, L. J., Knudsen, H. K., & Roman, P. M. 2008. Emotional exhaustion and turnover intention in human service occupations: the protective Sociological Spectrum, 28, 81-104. coworker support.
  • Ducharme, L. J., & Martin, J. K. 2000. Unrewarding work, coworker support, and job satisfaction. Work and Occupations, 27, 223-243.
  • Eder, P., & Eisenberger, R. 2008. Perceived organizational support: reducing the negative influence of coworker withdrawal behavior. Journal Of Management, 34, 55-68.
  • Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. 2001. Reciprocation of perceived organizational support. Journal of Applied Psychology, 86, 42-51.
  • Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. 1997. Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82, 812-820.
  • Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. 1990. Perceived organizational support and employee innovation. Journal of Applied Psychology, 75, 51-59. commitment, and
  • Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. 1986. Perceived organizational support. Journal of Applied Psychology, 71, 500-507.
  • Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. 2002. Perceived supervisor perceived employee retention. Journal of Applied Psychology, 87, 565-573. Contributions support and
  • Erdoğan, B., Kraimer, M. L., & Liden, R. C. 2004. Work value congruence and intrinsic career success: The compensatory roles of leader- member exchange and perceived Personnel support. Psychology, 57, 305-332.
  • Farh, J. L., Hackett, R. D., & Liang, J. 2007. Individual-level cultural values as moderators of employee outcome relationships in China: Comparing the effects of power distance and traditionality. Academy of Management Journal, 50, 715-729. support–
  • Fenlason, K. J., & Beehr, T. A. 1994. Social support
  • and occupational stress: Effects of talking to
  • others. Journal of Organizational Behavior, 15, 157-175.
  • Fuller, J. B., Hester, K., Barnett, T., Frey, L., & Relyea, C. 2006. Perceived organizational support and perceived organizational attachment for university faculty, staff, and administrators. The Journal of Social Psychology, 146, 327–347. Predicting
  • Gagnon, M. A., & Michael, J. H. 2004. Outcomes of perceived supervisor support for wood production Journal, 54, 172-177. Forest Products
  • Gant, L. M., Nagda, B. A., Brabson, H. V. Jayaratne, S., Chess, W. A., & Singh, A. 1993. Effects of undermining on African American workers’ perceptions of coworker and supervisory relationships and psychological well-being. Social Work, 38, 158-164.
  • George, J. M., Reed, T. F., Ballard, K. A., Colin, J., & Fielding, J. 1993. Contact with AIDS patients as a source of work-related distress: Effects of organizational and social support. Academy of Management Journal, 36, 157-171.
  • Griffin, M. A., Patterson, M. G., & West, M. A. 2001. Job satisfaction and teamwork: The role of supervisor support. Journal of Organizational Behavior, 22, 537-550.
  • Han, G. 2006. Helping you out while I’m away: Examining tenure diversity, leader support and OCB in global teams. Academy of Management Best Conference Paper, IM:L1.
  • Hochwarter, W. A., Kacmar, C., Perrewe, P.L., & Johnson, D. 2003. Perceived organizational support as a mediator of the relationship between politics perceptions and work outcomes. Journal of Vocational Behavior, 63, 438-456.
  • Hutchison, S. 1997. A path model of perceived organizational support. Journal of Social Behavior and Personality, 12, 159-174.
  • Hutchison, S., & Garstka, M. L. 1996. Sources of perceived setting and feedback. The Journal of Applied Social Psychology, 26, 1351–1366. Goal
  • Jiang, J. J., & Kline, G. 2000. Supervisor support and career anchor impact on the career satisfaction of the entry-level information systems professional. Information Systems, 16, 219-240. of Management
  • Karatepe, O. M., & Kılıç, H. 2007. Relationships of supervisor support and conflicts in the work– family interface with the selected job outcomes of frontline employees. Tourism Management, 28, 238-252.
  • Kirmeyer, S. L., & Dougherty, T. W. 1988. Work load, tension, and coping: Moderating effects of supervisor support. Personnel Psychology, 41, 125-139.
  • Kottke, J. L., & Sharafinski, C. E. 1988. Measuring perceived supervisory and organizational support. Educational and Psychological Measurement, 48, 1075-1079.
  • LaMastro, V. 2000. Commitment and perceived organizational support. National Forum of Applied Educational Research Journal.
  • Levinson, H. 1965. Reciprocation: The relationship between Administrative Science Quarterly, 9, 370-390. organization.
  • Loi, R., Hang-yue, N., & Foley, S. 2006. Linking employees’ organizational commitment and intention to leave: The mediating role of perceived organizational Occupational and Organizational Psychology, 79, 101-120. perceptions to support. Journal of
  • Maertz, C. P., Griffeth, R. W. Campbell, N. S., & Allen, D. G. 2007. The effects of perceived organizational supervisor support on employee turnover. Journal of Organizational Behavior, 28, 1059- 1075. and perceived and treatment on work
  • Moorman, R. H., Blakely G. L., & Niehoff, B. P. 1998. Does mediate the relationship between procedural justice behavior? Academy of Management Journal, 41, 351-357. support and
  • organizational citizenship
  • Moideenkutty, U., Blau, G., Kumar, R., & Nalakath, A. 2001. Perceived organisational support as a mediator of the relationship of perceived situational factors to affective organisational commitment. International Review, 50, 615-634. Psychology: An
  • Muse, L. A., & Stamper, C. L. 2007. Perceived organizational support: Evidence for a mediated associadon with work performance. Journal of Managerial Issues, 19, 517-535.
  • Naumann, S. E., Bennett, N, Bies, R. J., & Martin, C. L. 1998. Laid off, but still loyal: The influence of perceived justice and organizational support. International Journal of Conflict Management, 9, 356-368.
  • Naumann, S. E., Bies, R. J., & Martin, C. L. 1995. The roles of organizational support and justice during a layoff. Academy of Management Best Papers Proceedings, 89-93.
  • Ng, T. W. H., & Sorenson, K. L. 2008. Toward a further understanding of the relationships between perceptions of support and work attitudes: A meta-analysis. Group and Organization Management, 33, 243-268.
  • O’Driscoll M. P., & Randall, D. M. 1999. Perceived organisational support, satisfaction with rewards, and employee job involvement and organisational Psychology: An International Review, 48, 197- 209. Applied
  • Rhoades, L, & Eisenberger, R. 2002. Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87, 698-714.
  • Rhoades, L., Eisenberger, R., & Armeli, S 2001. Affective commitment to the organization: The contribution of perceived organizational support. Journal of Applied Psychology, 86, 825-836.
  • Rhoades Shanock, L., & Eisenberger, R. 2006. When supervisors feel supported: Relationships with subordinates’ perceived supervisor support, perceived organizational support, and Psychology, 91, 689-695. of Applied
  • Riggle, R. J., Edmendson, D. R., & Hansen, J. D. 2009. A meta-analysis of the relationship perceived organizational support and job outcomes: 20 years of research. Journal of Business Research, 62, 1027-1030.
  • Schieman, S. 2006. Gender, dimensions of work, and supportive Sociological Quarterly, 47, 195-214. relations. The
  • Self, D. R., Holt, D. T., & Schaninger, W. S. 2005. Work-group and organizational support: A test of distinct dimensions. Journal of Occupational and Organizational Psychology, 78, 133-140.
  • Settoon, R. P., Bennett, N., & Liden, R. C. 1996. Social exchange organizational exchange, and employee reciprocity. Journal of Applied Psychology, 81, 219-227. perceived leader-member
  • Shore, L. M., & Tetrick, L. E. 1991. A construct validity study of the survey of perceived organizational support. Journal of Applied Psychology, 76, 637-643.
  • Shore, L. M., & Wayne, S. J. 1993. Commitment and employee behavior: Comparison of affective commitment and continuance commitment with Journal of Applied Psychology, 78, 774-780. support.
  • Singh, A. K., & Singh, A. P. 2010. Role of stres and organizational organizational citizenship behavior. The IUP Journal of Organizational Behavior, 9, 7-19.
  • Smith, B. D. 2005. Job retention in child welfare: Effects of perceived organizational support, supervisor support, and intrinsic job value. Children and Youth Services Review, 27, 153- 169.
  • Stamper, C. L., & Johlke, M. C. 2003. The impact of perceived organizational support on the relationship between boundary spanner role stress and work outcomes. Journal of
  • Stinglhamber, F., & Vandenberghe, C. 2003. Organizations and supervisors as sources of support and targets of commitment: A longitudinal study. Journal of Organizational Behavior, 24, 251-270.
  • Thomas, J. L., Bliese, P. D., & Jex, S. M. 2005. Interpersonal conflict and organizational commitment: Examining two levels of supervisory moderators. Journal of Applied Social Psychology, 35, 2375-2398. as multilevel
  • Wayne, S. J., Shore, L. M., Bommer, w. H., & Tetrick, L. E. 2002. The role of fair treatment and rewards in perceptions of organizational support Journal of Applied Psychology, 87, 590-598. exchange.
  • Wayne, S. J., Shore, L. M., & Liden, R. C. 1997. Perceived organizational support and leader- member perspective. Journal, 40, 82-111. social of Academy Management
  • Wolfgang, A. P. 1995. Job stress, coworker social support, comparison of female and male pharmacists. Journal of Social Behavior and Personality, 10, 149-160. commitment: A
  • Yokuş, İ. 2006. Erkek egemen işlerde çalışanların örgütsel destek algıları ile örgütsel bağlılıkları arasındaki ilişki. Yayınlanmamış Yüksek Lisans Tezi, Hacettepe Üniversitesi, Ankara.
  • Yoon, J., & Lim, J. C. 1999. Organizational support in the workplace: The case of Korean hospital employees. Human Relations, 52, 923-945.
  • Yoon, J., Han, N. C., & Seo, Y. J. 1996. Sense of control among hospital employees: An assessment of choice process, empowerment, and buffering hypotheses. Journal of Applied Social Psychology, 26, 686-716.
  • Yoon, J., & Thye, S. 2000. Supervisor support in the work Affectivity. Journal of Social Psychology, 140, 295-316. and Positive

Yıl 2013, Cilt: 15 Sayı: 3, 65 - 81, 01.09.2013

Yard.doç.dr.muazzez Deniz Giray

Öz

The main objective of this study was to examine the relationships among perceived organizational support, supervisor support and coworker support, and the linkages between these constructs and some of their common antecedents and consequences. According to literature review, perceived organizational support and supervisor support are related to similar organizational outcomes, but coworker support is related to mostly general health of employees like stress, strain, burnout. Moreover studies show that supervisor support is one of the antecedents of perceived organizational support. These results show that these three forms of work place support is an important determinant of organizational effectiveness and personal well-being. More recent studies have examined three forms of work place support in the same research and assessed the relationships between these concepts and organizational and personal variables.

Anahtar Kelimeler

Workplace support perceived organizational support supervisor support coworker support

Kaynakça

  • AbuAlRub, R. F. 2006. Replication and examination of research data on job stress and coworker social support with internet and traditional samples. Journal of Nursing Scholarship, 38, 200-204.
  • Al-Hussami, M. 2008. A study of nurses' job satisfaction, The relationship to organizational commitment, support, transformational leadership, and level of education. European Journal of Scientific Research, 22, 286-295.
  • organizational Leadership, Allen, M. W. 1992. Communication and organizational
  • organizational support as a mediating factor.
  • Communication Quarterly, 40, 357-367.
  • Allen, M. W. 1995. Communication concepts related to perceived organizational support. Western Journal of Communication, 59, 326-346.
  • Allen, D. G., Shore, L. M., & Griffeth, R. W. 2003. The role perceived organizational support and supportive human resource practices in the turnover process. Journal of Management, 29, 99-118.
  • Anderson, S. E., Coffey, B. S., & Byerly, R. T. 2002. Formal organizational initiatives and informal workplace practices: Links to work-family conflict and job-related outcomes. Journal of Andrews, M. C.,& Kacmar, Discriminating among organizational politics, justice, and support. Journal of Organizational Behavior, 22, 347-366. K. M. 2001.
  • Armeli, S., Eisenberger, R., Fasolo P., & Lynch, P. 1998. Perceived organizational support and police performance: The moderating influence of socioemotional needs. Journal of Applied Psychology, 83, 288-297.
  • Asgari, A., Silong, A. D., Ahmad, A., & Samah, B. A. 2008. transformational organizational exchange, perceived organizational support, trust in management and organizational citizenship behaviors. European Journal of Scientific Research, 23, 227-242. between behaviors, leader-member
  • Aube, C., Rousseau, V., & Morin, E. M. 2007.
  • organizational Perceived support and of commitment. Journal
  • Managerial Psychology, 22, 479-495.
  • Babin, B. J., & Boles, J. S. 1996. The effects of co-worker perceived supervisor support on service provider role stress, performance and job satisfaction. Journal of Retailing, 72, 57-75. and
  • Beehr, T. A., Jex, S. M., Stacy, B. A., & Murray, M. A. 2000. Work stressors and coworker support as predictors of individual strain and job performance. Behavior, 21, 391-405. of Organizational
  • Bhanthumnavin, D. 2000. Importance of supervisory social support and its implications for HRD in Thailand. Societies, 12, 155-166. and Developing
  • Bhanthumnavin 2003. Perceived social support from supervisor psychological and situational characteristics as predictors of subordinate performance in Thai Development Quarterly, 14, 74-97. members’ work units. Human Resource
  • Bowling, N. A., Beehr, T. A., & Swader, W. M. 2005. Giving and receiving social support at work: The roles of personality and reciprocity. Journal of Vocational Behavior, 67, 476-489.
  • Brotheridge, C. M. 2001. A comparison of alternative models of coping: Identifying relationships among coworker support, workload, and emotional exhaustion in the workplace. International Journal of Stress Management, 8, 1-14.
  • Casper, J. W., Harris, C., Taylor-Bianco, A, & Holliday Wayne, J. 2011. Work-family conflict, perceived supervisor supportand organizational commitment among Brazilian professionals. Journal of Vocational Behavior, 79, 640-652.
  • Chew, Y. T., & Wong, S. K. 2008. Effects of career experience mentoring organizational and on employee support commitment and ıntentions to leave: A study among International Journal of Management, 25, 692- 700. in Malaysia.
  • Çakmak-Otluoğlu, K. Övgü. 2012. Protean and boundaryless organizational commitment: The effects of perceived support. Journal of Vocational Behavior, 80, 638-646. attitudes and
  • Dansereau, F., Graen, G., & Haga, B. 1975. A vertical dyad linkage approach to leadership within formal inverstigation of the role making process. Organizational Performance, 13, 46-78. A longitudinal Behavior and Human
  • Dawley, D. D., Andrews, M. C., & Bucklew, N. S. 2008. Mentoring, supervisor support, and perceived organizational support: What matters most? Leadership & Organization Development Journal, 29, 235-247.
  • DeConinck, J. B. 2010. The effect of organizational justice, perceived organizational support, and perceived supervisor support on marketing employees’ level of trust. Journal of Business Research, 63, 1349-1355.
  • Ducharme, L. J., Knudsen, H. K., & Roman, P. M. 2008. Emotional exhaustion and turnover intention in human service occupations: the protective Sociological Spectrum, 28, 81-104. coworker support.
  • Ducharme, L. J., & Martin, J. K. 2000. Unrewarding work, coworker support, and job satisfaction. Work and Occupations, 27, 223-243.
  • Eder, P., & Eisenberger, R. 2008. Perceived organizational support: reducing the negative influence of coworker withdrawal behavior. Journal Of Management, 34, 55-68.
  • Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. 2001. Reciprocation of perceived organizational support. Journal of Applied Psychology, 86, 42-51.
  • Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. 1997. Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82, 812-820.
  • Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. 1990. Perceived organizational support and employee innovation. Journal of Applied Psychology, 75, 51-59. commitment, and
  • Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. 1986. Perceived organizational support. Journal of Applied Psychology, 71, 500-507.
  • Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. 2002. Perceived supervisor perceived employee retention. Journal of Applied Psychology, 87, 565-573. Contributions support and
  • Erdoğan, B., Kraimer, M. L., & Liden, R. C. 2004. Work value congruence and intrinsic career success: The compensatory roles of leader- member exchange and perceived Personnel support. Psychology, 57, 305-332.
  • Farh, J. L., Hackett, R. D., & Liang, J. 2007. Individual-level cultural values as moderators of employee outcome relationships in China: Comparing the effects of power distance and traditionality. Academy of Management Journal, 50, 715-729. support–
  • Fenlason, K. J., & Beehr, T. A. 1994. Social support
  • and occupational stress: Effects of talking to
  • others. Journal of Organizational Behavior, 15, 157-175.
  • Fuller, J. B., Hester, K., Barnett, T., Frey, L., & Relyea, C. 2006. Perceived organizational support and perceived organizational attachment for university faculty, staff, and administrators. The Journal of Social Psychology, 146, 327–347. Predicting
  • Gagnon, M. A., & Michael, J. H. 2004. Outcomes of perceived supervisor support for wood production Journal, 54, 172-177. Forest Products
  • Gant, L. M., Nagda, B. A., Brabson, H. V. Jayaratne, S., Chess, W. A., & Singh, A. 1993. Effects of undermining on African American workers’ perceptions of coworker and supervisory relationships and psychological well-being. Social Work, 38, 158-164.
  • George, J. M., Reed, T. F., Ballard, K. A., Colin, J., & Fielding, J. 1993. Contact with AIDS patients as a source of work-related distress: Effects of organizational and social support. Academy of Management Journal, 36, 157-171.
  • Griffin, M. A., Patterson, M. G., & West, M. A. 2001. Job satisfaction and teamwork: The role of supervisor support. Journal of Organizational Behavior, 22, 537-550.
  • Han, G. 2006. Helping you out while I’m away: Examining tenure diversity, leader support and OCB in global teams. Academy of Management Best Conference Paper, IM:L1.
  • Hochwarter, W. A., Kacmar, C., Perrewe, P.L., & Johnson, D. 2003. Perceived organizational support as a mediator of the relationship between politics perceptions and work outcomes. Journal of Vocational Behavior, 63, 438-456.
  • Hutchison, S. 1997. A path model of perceived organizational support. Journal of Social Behavior and Personality, 12, 159-174.
  • Hutchison, S., & Garstka, M. L. 1996. Sources of perceived setting and feedback. The Journal of Applied Social Psychology, 26, 1351–1366. Goal
  • Jiang, J. J., & Kline, G. 2000. Supervisor support and career anchor impact on the career satisfaction of the entry-level information systems professional. Information Systems, 16, 219-240. of Management
  • Karatepe, O. M., & Kılıç, H. 2007. Relationships of supervisor support and conflicts in the work– family interface with the selected job outcomes of frontline employees. Tourism Management, 28, 238-252.
  • Kirmeyer, S. L., & Dougherty, T. W. 1988. Work load, tension, and coping: Moderating effects of supervisor support. Personnel Psychology, 41, 125-139.
  • Kottke, J. L., & Sharafinski, C. E. 1988. Measuring perceived supervisory and organizational support. Educational and Psychological Measurement, 48, 1075-1079.
  • LaMastro, V. 2000. Commitment and perceived organizational support. National Forum of Applied Educational Research Journal.
  • Levinson, H. 1965. Reciprocation: The relationship between Administrative Science Quarterly, 9, 370-390. organization.
  • Loi, R., Hang-yue, N., & Foley, S. 2006. Linking employees’ organizational commitment and intention to leave: The mediating role of perceived organizational Occupational and Organizational Psychology, 79, 101-120. perceptions to support. Journal of
  • Maertz, C. P., Griffeth, R. W. Campbell, N. S., & Allen, D. G. 2007. The effects of perceived organizational supervisor support on employee turnover. Journal of Organizational Behavior, 28, 1059- 1075. and perceived and treatment on work
  • Moorman, R. H., Blakely G. L., & Niehoff, B. P. 1998. Does mediate the relationship between procedural justice behavior? Academy of Management Journal, 41, 351-357. support and
  • organizational citizenship
  • Moideenkutty, U., Blau, G., Kumar, R., & Nalakath, A. 2001. Perceived organisational support as a mediator of the relationship of perceived situational factors to affective organisational commitment. International Review, 50, 615-634. Psychology: An
  • Muse, L. A., & Stamper, C. L. 2007. Perceived organizational support: Evidence for a mediated associadon with work performance. Journal of Managerial Issues, 19, 517-535.
  • Naumann, S. E., Bennett, N, Bies, R. J., & Martin, C. L. 1998. Laid off, but still loyal: The influence of perceived justice and organizational support. International Journal of Conflict Management, 9, 356-368.
  • Naumann, S. E., Bies, R. J., & Martin, C. L. 1995. The roles of organizational support and justice during a layoff. Academy of Management Best Papers Proceedings, 89-93.
  • Ng, T. W. H., & Sorenson, K. L. 2008. Toward a further understanding of the relationships between perceptions of support and work attitudes: A meta-analysis. Group and Organization Management, 33, 243-268.
  • O’Driscoll M. P., & Randall, D. M. 1999. Perceived organisational support, satisfaction with rewards, and employee job involvement and organisational Psychology: An International Review, 48, 197- 209. Applied
  • Rhoades, L, & Eisenberger, R. 2002. Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87, 698-714.
  • Rhoades, L., Eisenberger, R., & Armeli, S 2001. Affective commitment to the organization: The contribution of perceived organizational support. Journal of Applied Psychology, 86, 825-836.
  • Rhoades Shanock, L., & Eisenberger, R. 2006. When supervisors feel supported: Relationships with subordinates’ perceived supervisor support, perceived organizational support, and Psychology, 91, 689-695. of Applied
  • Riggle, R. J., Edmendson, D. R., & Hansen, J. D. 2009. A meta-analysis of the relationship perceived organizational support and job outcomes: 20 years of research. Journal of Business Research, 62, 1027-1030.
  • Schieman, S. 2006. Gender, dimensions of work, and supportive Sociological Quarterly, 47, 195-214. relations. The
  • Self, D. R., Holt, D. T., & Schaninger, W. S. 2005. Work-group and organizational support: A test of distinct dimensions. Journal of Occupational and Organizational Psychology, 78, 133-140.
  • Settoon, R. P., Bennett, N., & Liden, R. C. 1996. Social exchange organizational exchange, and employee reciprocity. Journal of Applied Psychology, 81, 219-227. perceived leader-member
  • Shore, L. M., & Tetrick, L. E. 1991. A construct validity study of the survey of perceived organizational support. Journal of Applied Psychology, 76, 637-643.
  • Shore, L. M., & Wayne, S. J. 1993. Commitment and employee behavior: Comparison of affective commitment and continuance commitment with Journal of Applied Psychology, 78, 774-780. support.
  • Singh, A. K., & Singh, A. P. 2010. Role of stres and organizational organizational citizenship behavior. The IUP Journal of Organizational Behavior, 9, 7-19.
  • Smith, B. D. 2005. Job retention in child welfare: Effects of perceived organizational support, supervisor support, and intrinsic job value. Children and Youth Services Review, 27, 153- 169.
  • Stamper, C. L., & Johlke, M. C. 2003. The impact of perceived organizational support on the relationship between boundary spanner role stress and work outcomes. Journal of
  • Stinglhamber, F., & Vandenberghe, C. 2003. Organizations and supervisors as sources of support and targets of commitment: A longitudinal study. Journal of Organizational Behavior, 24, 251-270.
  • Thomas, J. L., Bliese, P. D., & Jex, S. M. 2005. Interpersonal conflict and organizational commitment: Examining two levels of supervisory moderators. Journal of Applied Social Psychology, 35, 2375-2398. as multilevel
  • Wayne, S. J., Shore, L. M., Bommer, w. H., & Tetrick, L. E. 2002. The role of fair treatment and rewards in perceptions of organizational support Journal of Applied Psychology, 87, 590-598. exchange.
  • Wayne, S. J., Shore, L. M., & Liden, R. C. 1997. Perceived organizational support and leader- member perspective. Journal, 40, 82-111. social of Academy Management
  • Wolfgang, A. P. 1995. Job stress, coworker social support, comparison of female and male pharmacists. Journal of Social Behavior and Personality, 10, 149-160. commitment: A
  • Yokuş, İ. 2006. Erkek egemen işlerde çalışanların örgütsel destek algıları ile örgütsel bağlılıkları arasındaki ilişki. Yayınlanmamış Yüksek Lisans Tezi, Hacettepe Üniversitesi, Ankara.
  • Yoon, J., & Lim, J. C. 1999. Organizational support in the workplace: The case of Korean hospital employees. Human Relations, 52, 923-945.
  • Yoon, J., Han, N. C., & Seo, Y. J. 1996. Sense of control among hospital employees: An assessment of choice process, empowerment, and buffering hypotheses. Journal of Applied Social Psychology, 26, 686-716.
  • Yoon, J., & Thye, S. 2000. Supervisor support in the work Affectivity. Journal of Social Psychology, 140, 295-316. and Positive
Toplam 84 adet kaynakça vardır.

Ayrıntılar

Diğer ID JA23CM52SR
Bölüm Makaleler
Yazarlar

Yard.doç.dr.muazzez Deniz Giray Bu kişi benim

Yayımlanma Tarihi 1 Eylül 2013
Yayımlandığı Sayı Yıl 2013 Cilt: 15 Sayı: 3

Kaynak Göster

APA Giray, Y. D. (2013). İş Yeri Desteği: Örgüt, Yönetici Ve Çalışma Arkadaşları Desteğine Genel Bir Bakış. ISGUC The Journal of Industrial Relations and Human Resources, 15(3), 65-81.
AMA Giray YD. İş Yeri Desteği: Örgüt, Yönetici Ve Çalışma Arkadaşları Desteğine Genel Bir Bakış. isguc. Eylül 2013;15(3):65-81.
Chicago Giray, Yard.doç.dr.muazzez Deniz. “İş Yeri Desteği: Örgüt, Yönetici Ve Çalışma Arkadaşları Desteğine Genel Bir Bakış”. ISGUC The Journal of Industrial Relations and Human Resources 15, sy. 3 (Eylül 2013): 65-81.
EndNote Giray YD (01 Eylül 2013) İş Yeri Desteği: Örgüt, Yönetici Ve Çalışma Arkadaşları Desteğine Genel Bir Bakış. ISGUC The Journal of Industrial Relations and Human Resources 15 3 65–81.
IEEE Y. D. Giray, “İş Yeri Desteği: Örgüt, Yönetici Ve Çalışma Arkadaşları Desteğine Genel Bir Bakış”, isguc, c. 15, sy. 3, ss. 65–81, 2013.
ISNAD Giray, Yard.doç.dr.muazzez Deniz. “İş Yeri Desteği: Örgüt, Yönetici Ve Çalışma Arkadaşları Desteğine Genel Bir Bakış”. ISGUC The Journal of Industrial Relations and Human Resources 15/3 (Eylül 2013), 65-81.
JAMA Giray YD. İş Yeri Desteği: Örgüt, Yönetici Ve Çalışma Arkadaşları Desteğine Genel Bir Bakış. isguc. 2013;15:65–81.
MLA Giray, Yard.doç.dr.muazzez Deniz. “İş Yeri Desteği: Örgüt, Yönetici Ve Çalışma Arkadaşları Desteğine Genel Bir Bakış”. ISGUC The Journal of Industrial Relations and Human Resources, c. 15, sy. 3, 2013, ss. 65-81.
Vancouver Giray YD. İş Yeri Desteği: Örgüt, Yönetici Ve Çalışma Arkadaşları Desteğine Genel Bir Bakış. isguc. 2013;15(3):65-81.