BibTex RIS Kaynak Göster

Çalışma Yaşamı Kalitesinin Prosedür Adaleti, İş Tatmini, İş Stresi ve İşten Ayrılma Niyetine Etkisi

Yıl 2010, Cilt: 12 Sayı: 2, 115 - 134, 01.06.2010

Öz

İnsan faktörü örgütler için önemli bir kritik başarı faktörüdür. Örgütler verimliliklerini arttırmak maksadıyla insan faktörünü yönlendiren her türlü değişkeni optimize etmeye çalışmaktadır. Çalışma yaşamının kalitesinin arttırılması çalışanların verimliliklerini etkileyen örgütsel değişkenlerle ilişkili olduğu düşünülen önemli bir faktördür. Bu bağlamda araştırmada, çalışma yaşamı kalitesi (ÇYK) ve bu kavramla ilişkili olduğu düşünülen prosedür adaleti, iş tatmini, iş stresi ve işten ayrılma niyeti ile birlikte bir model oluşturulmuş ve bu modelin üniversite öğretim elemanlarından elde edilen veriye uygunluğu test edilmiştir. Araştırma kapsamında oluşturulan hipotezler ve model uyum testleri, oluşturulan yapısal eşitlik modeli çerçevesinde Kısmi En Küçük Kareler (KEKK) metodu ile analiz edilmiştir. Araştırma sonucunda araştırılan yedi hipotez yazınla uyumlu şekilde kabul edilmiş ve modelin veriye uyumlu olduğu belirlenmiştir.

Kaynakça

  • Adams, J. (1965), Inequity in Social Exc- hange, in L Berkowitz (Ed.), Advances in Experimental Social Psychology, Aca- demic Press, New York London, Vol.2,P. 267-299.
  • Adams, J.S. (1963). Toward An Understan- ding of Inequity. Journal of Abnormal and Social Psychology, 67, 422–436.
  • Arnold, J., ve Feldman, D. (1986). Organiza- tional behavior. New York: MCGraw- Hill.
  • Babin, B., Boles J. (1998) Employee Behavior in A Service Environment: A Model and Test of Potential Differences Between Men and Women. Journal of Mark, 62: 77– 91.
  • Bollen, K.A. (1989). Structural Equations With Latent Variables, Wiley, New York.
  • Boyett, J.H. ve Boyett J.T., (1999). Four Es- sentials for Motivating Employees in A Changing Environment, Innovative Leader, 8, 10.
  • Carter, C., Pounder, F., Lawrence, F. ve Woz- niak, P. (1990) Factors Related Organi- zational Turnover Intentions of Louisiana Extension Service Agents, in: H. Meadow ve M. Sirgy (Eds), Quality- of-Life Studies in Marketing and Mana- gement :170–181 (Blacksburg, Va: International Society for Quality-of-Life Studies).
  • Chang, E. (2002). Distributive Justice and Or- ganizational Commitment Revisited: Moderation By Layoff in The Case of Korean Employees, Human Resource Management, Vol. 41, No. 2.
  • Chin, W.W. (1998). The Partial Least Squares Approach for Structural Equation Mo- deling, in Marcoulides G.A. Ed., Mo- dern Methods for Business Research, Lawrence Erlbaum Associates, 295-336, New Jersey.
  • Cicero, L. ve Pierro, A. (2007). Charismatic leadership and organizational outco- mes: The mediating role of employees' work-group identification, Internatio- nal Journal of Psychology, Vol. 42 Issue 5, ss.297-306.
  • Cohen, S. (1997). A Hierarchical Construct of Self-Management Leadership and Its Relationship to Quality of Work Life and Perceived Work Group Effective- ness. Personnel Psychology, 50, 275-308.
  • Colquitt, J.A. (2001).”On the dimensionality of organizational justice: a construct va- lidation of a measure”. Journal of App- lied Psychology, 86, 386–400.
  • Creech, R., (1995). Employee Motivation, Ma- nagement Quarterly, 36 2.
  • Cropanzano, R., ve Greenberg, J. (1997). Progress in Organizational Justice: Tun- neling Through The Maze. In Cooper, C. L., and Robertson, I. T. (Eds.), Interna- tional Review of Industrial and Organi- zational Psychology, Wiley, New York: 317–372.
  • Çekmecelioğlu, H. G. (2005). Örgüt ikliminin iş tatmini ve işten ayrılma niyeti üzerin- deki etkisi : Bir araştırma”, Cumhuriyet Üniversitesi İktisadi ve İdari Bilimler Fa- kültesi Dergisi, Cilt: 6, No:2.
  • Daniels K, Bailey A. (1999). Strategy Deve- lopment Processes and Participation in Decision Making: Predictors of Role Stressors and Job Satisfaction. J. of App- lied Management Studies; 8: 27– 42.
  • Davis, A. ve Cherns, B. (1975). The Quality of Working Life. Volume 1: Problems, Prospects and The State of The Art, The Free Pres, New York,
  • Davis, K., (1981). Human Behavior At Work: Organizational Behavior, Mcgraw Hill, USA.
  • Davis, L. ve Cherns, A. (1975). The Quality of Working Life (New York: Free Press).
  • Davis, L.E., Levine, M.F. ve Taylor, J.C. (1984) Defining Quality of Working Life, Human Relations, 37, 1: 81-104.
  • Dreher, G. F. (1982). The Role of Performance in The Turnover Process, The Academy of Management Journal, 25,1: 137-174.
  • Efraty, D. ve Sirgy, M. (1990). The Effects of Quality of Working Life (QWL) On Em- ployee Behavioural Responses, Social Indicators Research, 22, 1: 31–47.
  • Efraty, D., Sirgy,M. ve Claiborne, C. B. (1991). The Effects of Personal Alienation On Organizational Identification: A Qua- lity-of-Work Life Model, Journal of Bu- siness and Psychology, 6(1), ss. 57–78.
  • Fields, M.W., Thacker, J. W. (1992). Influence of Quality of Work Life on Company and Union Commitment, Academy of Management Journal, Vol. 35, No. 2, 439-450.
  • Folger, R. ve Konovsky, M.A. (1989). Effects of Procedural and Distributive Justice On Reaction to Pay Raise Decisions, Academy of Management Joumal, 32: 115-30.
  • Fornell, C. and Bookstein, F.L. (1982). Two Structural Equation Models: Lisrel and PLS Applied to Consumer Exit-Voice Theory, Journal of Marketing Research, 19, 4: 13.
  • Fryxell, G. E., ve Gordon, M. E. (1989). Workplace Justice and Job Satisfaction as Predictors of Satisfaction With Union and Management. Academy of Mana- gement Journal, 32, 851-866.
  • Fryxell, G.E. ve Gordon, M.E. (1989). Workp- lace Justice and Job Satisfaction As Pre- dictors With Unions and Management, Academy of Management Joumal, 32: 851-66.
  • Ganster, D. C. ve Schaubroeck, J. (1991). Work Stress and Employee Health, Jo- urnal of Management, 17, 2.
  • Gefen, D., Straub W. D. ve Boudreau M.C. (2000). Structural Equation Modelling and Regression: Guidlines for Research Practice, Communications of The Asso- ciation for Information Systems, 4 , 7: 1- 80
  • Greenberg, J. (1987). A Taxonomy of Organi- zational Justice Theories. Academy of Management Journal, 12, 1: 9-22.
  • Greenberg, J. (1990). Looking Fair Vs Being Fair: Managing Impressions of Organi- zational Justice, in Staw, B.M., Cum- mings, L.L. (Eds), Research in Organizational Behavior, Jaı Press, Gre- enwich, Ct, Vol. 12 ss.111-57.
  • Gürpınar, G. (2006), An Empirical Study of Relationshıps Among Organizational Justice, Organizational Commitment, Leader-Member Exchange, and Turno- ver Intention, Yayımlanmamış Yüksek Lisans Tezi, Yeditepe Üniversitesi, İs- tanbul.
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  • Hom, P. W. ve Griffeth, R. W. (1995). Emplo- yee Turnover. Cincinnati, Oh: South- western.
  • Hulland, J.s. (1999). Use of Partial Least Squa- res (Pls) in Strategic Management Rese- arch: A Review of Four Recent Studies, Strategic Management Journal, 20, 2, 195–204.
  • Huzzard, T. (2003). The Convergence of The Quality of Working Life and Competiti- veness, National Institute for Working Life, Stockholm.
  • İşbaşı, J.Ö.(2000). Çalışanların Yöneticilerine Duydukları Güvenin Ve Örgütsel Ada- lete İlişkin Algılamalarının Vatandaşlık Davranışının Oluşumundaki Rolü:Bir Turizm Örgütünde Uygulama, Yayım- lamamış Yüksek Lisans Tezi, Akdeniz Üniversitesi SBE.
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  • Judge, T. A. ve Colquitt, J. A. (2004). Organi- zational Justice and Stres: The Media- ting Role of Work- Family Conflict, Journal of Applied Psychology, Vol. 89, No: III, ss.395-404.
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The Effect Of Work Life Quality On Procedural Justice, Job Satisfaction, Job Stress And Intention To Quıt

Yıl 2010, Cilt: 12 Sayı: 2, 115 - 134, 01.06.2010

Öz

Human factor is important for organizations success. To increase the efficiency organizations try to optimize every variable which affects human factor. Increasing the work life quality which is an important factor for the organizations and related with the other organizational factors, affect efficiency of the workers. In this context, in this study, a model is set up to investigate the the effect of work life quality on procedural justice, job satisfaction, job stress and intention to quit. Data was gathered from university lecturers. The hypotheses was tested with Partial Smallest Squares (PSS) method with structural equation modeling structure. Results showed that the all seven hypotheses was all accepted and model is consistent with the data gathered.

Kaynakça

  • Adams, J. (1965), Inequity in Social Exc- hange, in L Berkowitz (Ed.), Advances in Experimental Social Psychology, Aca- demic Press, New York London, Vol.2,P. 267-299.
  • Adams, J.S. (1963). Toward An Understan- ding of Inequity. Journal of Abnormal and Social Psychology, 67, 422–436.
  • Arnold, J., ve Feldman, D. (1986). Organiza- tional behavior. New York: MCGraw- Hill.
  • Babin, B., Boles J. (1998) Employee Behavior in A Service Environment: A Model and Test of Potential Differences Between Men and Women. Journal of Mark, 62: 77– 91.
  • Bollen, K.A. (1989). Structural Equations With Latent Variables, Wiley, New York.
  • Boyett, J.H. ve Boyett J.T., (1999). Four Es- sentials for Motivating Employees in A Changing Environment, Innovative Leader, 8, 10.
  • Carter, C., Pounder, F., Lawrence, F. ve Woz- niak, P. (1990) Factors Related Organi- zational Turnover Intentions of Louisiana Extension Service Agents, in: H. Meadow ve M. Sirgy (Eds), Quality- of-Life Studies in Marketing and Mana- gement :170–181 (Blacksburg, Va: International Society for Quality-of-Life Studies).
  • Chang, E. (2002). Distributive Justice and Or- ganizational Commitment Revisited: Moderation By Layoff in The Case of Korean Employees, Human Resource Management, Vol. 41, No. 2.
  • Chin, W.W. (1998). The Partial Least Squares Approach for Structural Equation Mo- deling, in Marcoulides G.A. Ed., Mo- dern Methods for Business Research, Lawrence Erlbaum Associates, 295-336, New Jersey.
  • Cicero, L. ve Pierro, A. (2007). Charismatic leadership and organizational outco- mes: The mediating role of employees' work-group identification, Internatio- nal Journal of Psychology, Vol. 42 Issue 5, ss.297-306.
  • Cohen, S. (1997). A Hierarchical Construct of Self-Management Leadership and Its Relationship to Quality of Work Life and Perceived Work Group Effective- ness. Personnel Psychology, 50, 275-308.
  • Colquitt, J.A. (2001).”On the dimensionality of organizational justice: a construct va- lidation of a measure”. Journal of App- lied Psychology, 86, 386–400.
  • Creech, R., (1995). Employee Motivation, Ma- nagement Quarterly, 36 2.
  • Cropanzano, R., ve Greenberg, J. (1997). Progress in Organizational Justice: Tun- neling Through The Maze. In Cooper, C. L., and Robertson, I. T. (Eds.), Interna- tional Review of Industrial and Organi- zational Psychology, Wiley, New York: 317–372.
  • Çekmecelioğlu, H. G. (2005). Örgüt ikliminin iş tatmini ve işten ayrılma niyeti üzerin- deki etkisi : Bir araştırma”, Cumhuriyet Üniversitesi İktisadi ve İdari Bilimler Fa- kültesi Dergisi, Cilt: 6, No:2.
  • Daniels K, Bailey A. (1999). Strategy Deve- lopment Processes and Participation in Decision Making: Predictors of Role Stressors and Job Satisfaction. J. of App- lied Management Studies; 8: 27– 42.
  • Davis, A. ve Cherns, B. (1975). The Quality of Working Life. Volume 1: Problems, Prospects and The State of The Art, The Free Pres, New York,
  • Davis, K., (1981). Human Behavior At Work: Organizational Behavior, Mcgraw Hill, USA.
  • Davis, L. ve Cherns, A. (1975). The Quality of Working Life (New York: Free Press).
  • Davis, L.E., Levine, M.F. ve Taylor, J.C. (1984) Defining Quality of Working Life, Human Relations, 37, 1: 81-104.
  • Dreher, G. F. (1982). The Role of Performance in The Turnover Process, The Academy of Management Journal, 25,1: 137-174.
  • Efraty, D. ve Sirgy, M. (1990). The Effects of Quality of Working Life (QWL) On Em- ployee Behavioural Responses, Social Indicators Research, 22, 1: 31–47.
  • Efraty, D., Sirgy,M. ve Claiborne, C. B. (1991). The Effects of Personal Alienation On Organizational Identification: A Qua- lity-of-Work Life Model, Journal of Bu- siness and Psychology, 6(1), ss. 57–78.
  • Fields, M.W., Thacker, J. W. (1992). Influence of Quality of Work Life on Company and Union Commitment, Academy of Management Journal, Vol. 35, No. 2, 439-450.
  • Folger, R. ve Konovsky, M.A. (1989). Effects of Procedural and Distributive Justice On Reaction to Pay Raise Decisions, Academy of Management Joumal, 32: 115-30.
  • Fornell, C. and Bookstein, F.L. (1982). Two Structural Equation Models: Lisrel and PLS Applied to Consumer Exit-Voice Theory, Journal of Marketing Research, 19, 4: 13.
  • Fryxell, G. E., ve Gordon, M. E. (1989). Workplace Justice and Job Satisfaction as Predictors of Satisfaction With Union and Management. Academy of Mana- gement Journal, 32, 851-866.
  • Fryxell, G.E. ve Gordon, M.E. (1989). Workp- lace Justice and Job Satisfaction As Pre- dictors With Unions and Management, Academy of Management Joumal, 32: 851-66.
  • Ganster, D. C. ve Schaubroeck, J. (1991). Work Stress and Employee Health, Jo- urnal of Management, 17, 2.
  • Gefen, D., Straub W. D. ve Boudreau M.C. (2000). Structural Equation Modelling and Regression: Guidlines for Research Practice, Communications of The Asso- ciation for Information Systems, 4 , 7: 1- 80
  • Greenberg, J. (1987). A Taxonomy of Organi- zational Justice Theories. Academy of Management Journal, 12, 1: 9-22.
  • Greenberg, J. (1990). Looking Fair Vs Being Fair: Managing Impressions of Organi- zational Justice, in Staw, B.M., Cum- mings, L.L. (Eds), Research in Organizational Behavior, Jaı Press, Gre- enwich, Ct, Vol. 12 ss.111-57.
  • Gürpınar, G. (2006), An Empirical Study of Relationshıps Among Organizational Justice, Organizational Commitment, Leader-Member Exchange, and Turno- ver Intention, Yayımlanmamış Yüksek Lisans Tezi, Yeditepe Üniversitesi, İs- tanbul.
  • Hackman, J. ve Suttle, J. (1977). Improving Life At Work (Glenview, Il: Scott- Fores- man).
  • Hom, P. W. ve Griffeth, R. W. (1995). Emplo- yee Turnover. Cincinnati, Oh: South- western.
  • Hulland, J.s. (1999). Use of Partial Least Squa- res (Pls) in Strategic Management Rese- arch: A Review of Four Recent Studies, Strategic Management Journal, 20, 2, 195–204.
  • Huzzard, T. (2003). The Convergence of The Quality of Working Life and Competiti- veness, National Institute for Working Life, Stockholm.
  • İşbaşı, J.Ö.(2000). Çalışanların Yöneticilerine Duydukları Güvenin Ve Örgütsel Ada- lete İlişkin Algılamalarının Vatandaşlık Davranışının Oluşumundaki Rolü:Bir Turizm Örgütünde Uygulama, Yayım- lamamış Yüksek Lisans Tezi, Akdeniz Üniversitesi SBE.
  • Jackson, S, Schuler, R. A. (1985). Meta- Analysis and Conceptual Critique of Re- search On Role Ambiguity and Role Conflict in Work Settings. Organizatio- nal Behavior Human Decision Proces- ses; 36:16– 78.
  • Judge, T. A. ve Colquitt, J. A. (2004). Organi- zational Justice and Stres: The Media- ting Role of Work- Family Conflict, Journal of Applied Psychology, Vol. 89, No: III, ss.395-404.
  • Kabanoff, B. (1980). Work and Non-Work: A Review of Models, Methods and Fin- dings, Psychological Bulletin, 88: 60–77.
  • Kahn, R. (1981). Work and Health (New York: John Wiley).
  • Kemery, E, Bedeian A, Mossholder K, Tou- liatos J. (1985). Outcomes of Role Stress: A Multisample Constructive Replica- tion. Acadamy of Management Journal, 28:363– 75.
  • Kovach, K.A. (1995). Employee Motivation: Addressing A Crucial Factor in
  • Küçükusta, D. (2007), Konaklama İşletmele- rinde İş-Yaşam Dengesinin Çalışma Ya- şamı Kalitesi Üzerindeki Etkisi, Yayımlanmamış Doktora Tezi, İzmir.
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  • Miller, K.I., ve Monge, P.R. (1986). Participa- tion, Satisfaction and Productivity: A Meta-Analytic Review, Academy of Ma- nagement Reviev, 29: 727-753.
  • Mohr, A. T. ve Puck J. F., Role Conflict, Ge- neral Manager Job Satisfaction and Stress and the Performance of IJVs,
  • European Management Journal, Volume 25, Issue 1, ss. 25-35.
  • Moorman, R. H. (1993). The Influence of Cog- nitive and Affective Based Job Satisfac- tion Measures on the Relationship Between Satisfaction and Organizatio- nal Citizenship Behavior. Human Rela- tions, 46/6, ss. 759-776.
  • Moorman, R.H. (1991). Relationship Between Organizational Justice and Organizatio- nal Citizenship Behaviors: Do Fairness Perceptions Influence Employee Citi- zenship?, Journal Of Applied Psycho- logy, 76, 6.
  • Near, J., Rice, R. ve Hunt, R. (1980) The Rela- tionship Between Work and Nonwork Domains: A Review of Empirical Rese- arch, Academy of Management Review, 5, ss. 415–429.
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  • Weiss, D. J., Dawis, R. V., England, G. W.ve Lofquist, L.H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Industrial Relations Center, University of Minnesota.
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Toplam 92 adet kaynakça vardır.

Ayrıntılar

Diğer ID JA23HM43HF
Bölüm Makaleler
Yazarlar

Dr. Ömer Turunç Bu kişi benim

Yrd.Doç.Dr.Akif Tabak Bu kişi benim

Harun Şeşen Bu kişi benim

Ali Türkyılmaz Bu kişi benim

Yayımlanma Tarihi 1 Haziran 2010
Yayımlandığı Sayı Yıl 2010 Cilt: 12 Sayı: 2

Kaynak Göster

APA Turunç, D. Ö., Tabak, Y., Şeşen, H., Türkyılmaz, A. (2010). Çalışma Yaşamı Kalitesinin Prosedür Adaleti, İş Tatmini, İş Stresi ve İşten Ayrılma Niyetine Etkisi. ISGUC The Journal of Industrial Relations and Human Resources, 12(2), 115-134.
AMA Turunç DÖ, Tabak Y, Şeşen H, Türkyılmaz A. Çalışma Yaşamı Kalitesinin Prosedür Adaleti, İş Tatmini, İş Stresi ve İşten Ayrılma Niyetine Etkisi. isguc. Haziran 2010;12(2):115-134.
Chicago Turunç, Dr. Ömer, Yrd.Doç.Dr.Akif Tabak, Harun Şeşen, ve Ali Türkyılmaz. “Çalışma Yaşamı Kalitesinin Prosedür Adaleti, İş Tatmini, İş Stresi Ve İşten Ayrılma Niyetine Etkisi”. ISGUC The Journal of Industrial Relations and Human Resources 12, sy. 2 (Haziran 2010): 115-34.
EndNote Turunç DÖ, Tabak Y, Şeşen H, Türkyılmaz A (01 Haziran 2010) Çalışma Yaşamı Kalitesinin Prosedür Adaleti, İş Tatmini, İş Stresi ve İşten Ayrılma Niyetine Etkisi. ISGUC The Journal of Industrial Relations and Human Resources 12 2 115–134.
IEEE D. Ö. Turunç, Y. Tabak, H. Şeşen, ve A. Türkyılmaz, “Çalışma Yaşamı Kalitesinin Prosedür Adaleti, İş Tatmini, İş Stresi ve İşten Ayrılma Niyetine Etkisi”, isguc, c. 12, sy. 2, ss. 115–134, 2010.
ISNAD Turunç, Dr. Ömer vd. “Çalışma Yaşamı Kalitesinin Prosedür Adaleti, İş Tatmini, İş Stresi Ve İşten Ayrılma Niyetine Etkisi”. ISGUC The Journal of Industrial Relations and Human Resources 12/2 (Haziran 2010), 115-134.
JAMA Turunç DÖ, Tabak Y, Şeşen H, Türkyılmaz A. Çalışma Yaşamı Kalitesinin Prosedür Adaleti, İş Tatmini, İş Stresi ve İşten Ayrılma Niyetine Etkisi. isguc. 2010;12:115–134.
MLA Turunç, Dr. Ömer vd. “Çalışma Yaşamı Kalitesinin Prosedür Adaleti, İş Tatmini, İş Stresi Ve İşten Ayrılma Niyetine Etkisi”. ISGUC The Journal of Industrial Relations and Human Resources, c. 12, sy. 2, 2010, ss. 115-34.
Vancouver Turunç DÖ, Tabak Y, Şeşen H, Türkyılmaz A. Çalışma Yaşamı Kalitesinin Prosedür Adaleti, İş Tatmini, İş Stresi ve İşten Ayrılma Niyetine Etkisi. isguc. 2010;12(2):115-34.