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KURUMSAL ÇEKİCİLİK KAVRAMI VE KURUMSAL ÇEKİCİLİK UNSURLARININ ALGILANAN ÖNEMİNİ TESPİT ETMEYE YÖNELİK BİR ARAŞTIRMA

Yıl 2014, Sayı: 46, 1 - 21, 15.06.2014

Öz

Kurumların çeşitli hedef kitleleri ile olan ilişkilerinin ve iletişim süreçlerinin stratejik olarak yönetilmesine odaklanan halkla ilişkiler disiplininin, günümüzde kurumlara sağlayabileceği en önemli katkılardan birisi potansiyel çalışanlardan oluşan hedef kitlelerde kuruma yönelik olumlu bir izlenim oluşturulmasıdır. Böylelikle kurumun iyi bir işveren olarak değerlendirilmesi ve çalışmak için iyi bir kurum olarak görülmesi sağlanabilecek ve nitelikli çalışanlar kuruma çekilebilecektir. Kurumsal çekicilik, yoğun rekabet koşullarında kurumların rakiplerinden farklılaşmasını sağlayacak önemli bir değerdir. Kurumların, amaçlarına ulaşmasına katkı sağlayacak nitelikli çalışanları bünyesine katabilmesi ise potansiyel çalışanlardan oluşan hedef kitleleri nezdinde kurumsal çekicilik algısına sahip olmasıyla bağlantılıdır. Kurumsal çekicilik kavramına yönelik bilgilerin yer aldığı çalışmada, hedef kitlelerin kurumsal çekicilik unsurları olan duygusal çekicilik, ürün / hizmet kalitesi yönünden çekicilik, liderlik çekiciliği, yönetimsel açıdan çekicilik, finansal performans yönünden çekicilik ve sosyal performans yönünden çekicilik unsurlarına verdikleri önemin tespit edilmesi amaçlanmıştır. Çalışma kapsamında İstanbul’da 415 kişinin katılımıyla bir araştırma gerçekleştirilmiş ve kurumsal çekicilik unsurlarının her birinin kurumsal çekiciliğin ortaya çıkmasında etkili ve belirleyici olduğuna yönelik bulgulara ulaşılmıştır. Ayrıca, araştırma sonucunda kurumsal çekicilik unsurlarının hedef kitle tarafından algılanan öneminin birbirine oldukça yakın olduğu da tespit edilmiştir.

Kaynakça

  • Backhaus, K. B., Stone, B. A. & Heiner, K. (2002). Exploring The Relationship Between Corporate Social Performance and Employer Attractiveness. Business & Society, 41 (3), 292–318.
  • Bakanauskienė, I., Bendaravičienė, R., Krikstolaitis, R. & Lydeka, Z. (2011). Discovering An Employ- er Branding: Identifying Dimensions of Employer’s Attractiveness in University. Management of Organizations: Systematic Research, 59, 7–22.
  • Bartlett, J. L. (2011). Public Relations and Corporate Social Responsibility. Ihlen, Q., Bartlett, J. L. & May, S. (Edited by), The Handbook of Communication and Corporate Social Responsibility (67–86). United Kingdom: John Wiley & Sons.
  • Botero, I., McKenna, T., Morgan, B., Zartman, W. & Fabel, A. (2009). Are You Attracted To This Organization? The Effect of Information Presented in Organizational Ads on Applicant Percep- tions. Conference Papers of National Communication Association 95th Annual Conference, Chicago, 12–15 November 2009, 1–31.
  • Böke, K. (2009). Örnekleme. Kaan Böke (Edited by.), Sosyal Bilimlerde Araştırma Yöntemleri (104– 149). İstanbul: Alfa Basım Yayım.
  • Cornelissen, J. (2004). Corporate Communications Theory and Practice. London: Sage Publications.
  • Dowling, G. (2008). Creating Better Corporate Reputations An Australian Perspective. Melewar, T. C. (Edited by). Facets of Corporate Identity Communication and Reputation (178–196). Lon- don: Routledge.
  • Etter, M. (2013). Reasons For Low Levels of Interactivity (Non-) Interactive CSR Communication in Twitter. Public Relations Review. Article in Press, 1–3.
  • Garriga, E. & Mele, D. (2004). Corporate Social Responsibility Theories: Mapping The Territory. Journal of Business Ethics, 53, 51–71.
  • Gomes, D. & Neves, J. (2011). Organizational Attractiveness and Prospective Applicants’ Intentions To Apply. Personnel Review, 40 (6), 684–699.
  • Hoyos, A. P. (2013). The Role of Public Relations in Corporate Social Responsibility Programs in The Colombian Electricity Sector. Public Relations Review, Article in Press, 1–3.
  • Ihlen, Q., Bartlett, J. L. & May, S. (2011). Corporate Social Responsibility and Communication. Ihlen, Q., Bartlett, J. L. & May, S. (Edited by). The Handbook of Communication and Corporate Social Responsibility (3–22). United Kingdom: John Wiley & Sons.
  • Jonker, J. & Witte, M. D. (2006). Conclusion: The Real Challenges of Organizing and Implementing CSR. Jonker, J. & Witte, M. D. (Edited by). The Challenge of Organizing and Implementing Cor- porate Social Responsibility (237–247), United Kingdom: Palgrave Macmillan.
  • Kim, S. Y. & Park, H. (2011). Corporate Social Responsibility As An Organizational Attractiveness For Prospective Public Relations Practitioners. Journal of Business Ethics, 103, 639–653.
  • Lis, B. (2012). The Relevance of Corporate Social Responsibility For A Sustainable Human Resource Management: An Analysis of Organizational Attractiveness As A Determinant in Employees’ Selection of A (Potential) Employer. Management Revue, 23 (3), 279–295.
  • Liu, A. M. M., Fellows, R. & Tuuli, M. M. (2011). The Role of Corporate Citizenship Values in Pro- moting Corporate Social Performance: Towards A Conceptual Model and A Research Agenda. Construction Management and Economics, 29 (2), 173–183.
  • Okay, A. & Okay, A. (2013). Halkla İlişkiler Kavram Strateji ve Uygulamaları. Genişletilmiş 6. Basım. İstanbul: Der Yayınları.
  • Peltekoğlu, F. B. (2007). Halkla İlişkiler Nedir?. Genişletilmiş 5. Baskı. İstanbul: Beta Yayınları.
  • Schwaiger, M. (2004). Components and Parameters of Corporate Reputation – An Empirical Study. Schmalenbach Business Review, 56, 46–71.
  • Shamma, H. M. & Hassan, S. S. (2008). A Multiple Stakeholder Perspective For Measuring Corpo- rate Brand Equity: Linking Corporate Brand Equity With Corporate Performance. Melewar, T. C. & Karaosmanoğlu, E. (Edited by). Contemporary Thoughts on Corporate Branding and Corpo- rate Identity Management (23–46), United Kingdom: Palgrave Macmillan.
  • Smith, W. J., Wokutch, R. E., Harrington, K. V. & Dennis, B. S. (2004). Organizational Attractiveness and Corporate Social Orientation: Do Our Values Influence Our Preference For Affirmative Action and Managing Diversity?. Business & Society, 43 (1), 69–96.
  • Spangler, I. S. & Pompper, D. (2011). Corporate Social Responsibility and The Oil Industry: Theory and Perspective Fuel A Logitudinal View. Public Relations Review, 37, 217–225.
  • Thomas, K. M. & Wise, P. G. (1999). Organizational Attractiveness and Individual Differences: Are Diverse Applicants Attracted By Different Factors?. Journal of Business and Psychology, 13 (3), 375–390.
  • Topsümer, F., Elden, M. & Yurdakul, N. (2009). Reklam ve Halkla İlişkilerde Hedef Kitle. 5. Baskı. İstanbul: İletişim Yayınları.
  • Turban, D. B. (2001). Organizational Attractiveness As An Employer on College Campuses: An Ex- amination of The Applicant Population. Journal of Vocational Behavior, 58, 293–312.
  • Turban, D. B. & Greening, D. W. (1996). Corporate Social Performance and Organizational Attrac- tiveness To Prospective Employees. Academy of Management Journal, 40 (3), 658–672.
  • Vural, Z. B. A. & Coşkun, G. (2011). Kurumsal Sosyal Sorumluluk ve Etik. Gümüşhane Üniversitesi

CONCEPT OF CORPORATE ATTRACTIVENESS AND A RESEARCH FOR DETERMINING THE PERCEIVED SIGNIFICANCE OF COMPONENTS OF CORPORATE ATTRACTIVENESS

Yıl 2014, Sayı: 46, 1 - 21, 15.06.2014

Öz

One of the significant contributions of the public relations discipline to corporations, which is focused on managing relationships and communication processes between corporations and various publics, is to create positive impression on publics that are potential employees toward corporations. Hereby, corporations will be able to be seen as good employers and good places to work and qualified employees will be attracted by these corporations. Corporate attractiveness is a value which differentiates a corporation when it is compared with its rivals. Incorporating qualified employees is related to corporate attractiveness perception of potential employees. Within the scope of this study, information about concept of corporate attractiveness is shared and determining the perceived significance of components of corporate attractiveness is aimed. Components of corporate attractiveness in this study are emotional appeal, products / services’ quality appeal, leadership appeal, management appeal, financial performance appeal and social performance appeal. Also, within the scope of this study, a research has been carried out in Istanbul. A questionnaire form has been designed and 415 participants have attended to the research. Findings have demonstrated that, each of the components is effective and determinant for coming up corporate attractiveness. Moreover, findings point out that the perceived significance of components of corporate attractiveness by target audiences is nearly the same. 

Kaynakça

  • Backhaus, K. B., Stone, B. A. & Heiner, K. (2002). Exploring The Relationship Between Corporate Social Performance and Employer Attractiveness. Business & Society, 41 (3), 292–318.
  • Bakanauskienė, I., Bendaravičienė, R., Krikstolaitis, R. & Lydeka, Z. (2011). Discovering An Employ- er Branding: Identifying Dimensions of Employer’s Attractiveness in University. Management of Organizations: Systematic Research, 59, 7–22.
  • Bartlett, J. L. (2011). Public Relations and Corporate Social Responsibility. Ihlen, Q., Bartlett, J. L. & May, S. (Edited by), The Handbook of Communication and Corporate Social Responsibility (67–86). United Kingdom: John Wiley & Sons.
  • Botero, I., McKenna, T., Morgan, B., Zartman, W. & Fabel, A. (2009). Are You Attracted To This Organization? The Effect of Information Presented in Organizational Ads on Applicant Percep- tions. Conference Papers of National Communication Association 95th Annual Conference, Chicago, 12–15 November 2009, 1–31.
  • Böke, K. (2009). Örnekleme. Kaan Böke (Edited by.), Sosyal Bilimlerde Araştırma Yöntemleri (104– 149). İstanbul: Alfa Basım Yayım.
  • Cornelissen, J. (2004). Corporate Communications Theory and Practice. London: Sage Publications.
  • Dowling, G. (2008). Creating Better Corporate Reputations An Australian Perspective. Melewar, T. C. (Edited by). Facets of Corporate Identity Communication and Reputation (178–196). Lon- don: Routledge.
  • Etter, M. (2013). Reasons For Low Levels of Interactivity (Non-) Interactive CSR Communication in Twitter. Public Relations Review. Article in Press, 1–3.
  • Garriga, E. & Mele, D. (2004). Corporate Social Responsibility Theories: Mapping The Territory. Journal of Business Ethics, 53, 51–71.
  • Gomes, D. & Neves, J. (2011). Organizational Attractiveness and Prospective Applicants’ Intentions To Apply. Personnel Review, 40 (6), 684–699.
  • Hoyos, A. P. (2013). The Role of Public Relations in Corporate Social Responsibility Programs in The Colombian Electricity Sector. Public Relations Review, Article in Press, 1–3.
  • Ihlen, Q., Bartlett, J. L. & May, S. (2011). Corporate Social Responsibility and Communication. Ihlen, Q., Bartlett, J. L. & May, S. (Edited by). The Handbook of Communication and Corporate Social Responsibility (3–22). United Kingdom: John Wiley & Sons.
  • Jonker, J. & Witte, M. D. (2006). Conclusion: The Real Challenges of Organizing and Implementing CSR. Jonker, J. & Witte, M. D. (Edited by). The Challenge of Organizing and Implementing Cor- porate Social Responsibility (237–247), United Kingdom: Palgrave Macmillan.
  • Kim, S. Y. & Park, H. (2011). Corporate Social Responsibility As An Organizational Attractiveness For Prospective Public Relations Practitioners. Journal of Business Ethics, 103, 639–653.
  • Lis, B. (2012). The Relevance of Corporate Social Responsibility For A Sustainable Human Resource Management: An Analysis of Organizational Attractiveness As A Determinant in Employees’ Selection of A (Potential) Employer. Management Revue, 23 (3), 279–295.
  • Liu, A. M. M., Fellows, R. & Tuuli, M. M. (2011). The Role of Corporate Citizenship Values in Pro- moting Corporate Social Performance: Towards A Conceptual Model and A Research Agenda. Construction Management and Economics, 29 (2), 173–183.
  • Okay, A. & Okay, A. (2013). Halkla İlişkiler Kavram Strateji ve Uygulamaları. Genişletilmiş 6. Basım. İstanbul: Der Yayınları.
  • Peltekoğlu, F. B. (2007). Halkla İlişkiler Nedir?. Genişletilmiş 5. Baskı. İstanbul: Beta Yayınları.
  • Schwaiger, M. (2004). Components and Parameters of Corporate Reputation – An Empirical Study. Schmalenbach Business Review, 56, 46–71.
  • Shamma, H. M. & Hassan, S. S. (2008). A Multiple Stakeholder Perspective For Measuring Corpo- rate Brand Equity: Linking Corporate Brand Equity With Corporate Performance. Melewar, T. C. & Karaosmanoğlu, E. (Edited by). Contemporary Thoughts on Corporate Branding and Corpo- rate Identity Management (23–46), United Kingdom: Palgrave Macmillan.
  • Smith, W. J., Wokutch, R. E., Harrington, K. V. & Dennis, B. S. (2004). Organizational Attractiveness and Corporate Social Orientation: Do Our Values Influence Our Preference For Affirmative Action and Managing Diversity?. Business & Society, 43 (1), 69–96.
  • Spangler, I. S. & Pompper, D. (2011). Corporate Social Responsibility and The Oil Industry: Theory and Perspective Fuel A Logitudinal View. Public Relations Review, 37, 217–225.
  • Thomas, K. M. & Wise, P. G. (1999). Organizational Attractiveness and Individual Differences: Are Diverse Applicants Attracted By Different Factors?. Journal of Business and Psychology, 13 (3), 375–390.
  • Topsümer, F., Elden, M. & Yurdakul, N. (2009). Reklam ve Halkla İlişkilerde Hedef Kitle. 5. Baskı. İstanbul: İletişim Yayınları.
  • Turban, D. B. (2001). Organizational Attractiveness As An Employer on College Campuses: An Ex- amination of The Applicant Population. Journal of Vocational Behavior, 58, 293–312.
  • Turban, D. B. & Greening, D. W. (1996). Corporate Social Performance and Organizational Attrac- tiveness To Prospective Employees. Academy of Management Journal, 40 (3), 658–672.
  • Vural, Z. B. A. & Coşkun, G. (2011). Kurumsal Sosyal Sorumluluk ve Etik. Gümüşhane Üniversitesi
Toplam 27 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Bölüm Makaleler
Yazarlar

HATUN Boztepe Bu kişi benim

Yayımlanma Tarihi 15 Haziran 2014
Yayımlandığı Sayı Yıl 2014 Sayı: 46

Kaynak Göster

APA Boztepe, H. (2014). KURUMSAL ÇEKİCİLİK KAVRAMI VE KURUMSAL ÇEKİCİLİK UNSURLARININ ALGILANAN ÖNEMİNİ TESPİT ETMEYE YÖNELİK BİR ARAŞTIRMA. İstanbul Üniversitesi İletişim Fakültesi Dergisi | Istanbul University Faculty of Communication Journal(46), 1-21.
AMA Boztepe H. KURUMSAL ÇEKİCİLİK KAVRAMI VE KURUMSAL ÇEKİCİLİK UNSURLARININ ALGILANAN ÖNEMİNİ TESPİT ETMEYE YÖNELİK BİR ARAŞTIRMA. İstanbul Üniversitesi İletişim Fakültesi Dergisi | Istanbul University Faculty of Communication Journal. Haziran 2014;(46):1-21.
Chicago Boztepe, HATUN. “KURUMSAL ÇEKİCİLİK KAVRAMI VE KURUMSAL ÇEKİCİLİK UNSURLARININ ALGILANAN ÖNEMİNİ TESPİT ETMEYE YÖNELİK BİR ARAŞTIRMA”. İstanbul Üniversitesi İletişim Fakültesi Dergisi | Istanbul University Faculty of Communication Journal, sy. 46 (Haziran 2014): 1-21.
EndNote Boztepe H (01 Haziran 2014) KURUMSAL ÇEKİCİLİK KAVRAMI VE KURUMSAL ÇEKİCİLİK UNSURLARININ ALGILANAN ÖNEMİNİ TESPİT ETMEYE YÖNELİK BİR ARAŞTIRMA. İstanbul Üniversitesi İletişim Fakültesi Dergisi | Istanbul University Faculty of Communication Journal 46 1–21.
IEEE H. Boztepe, “KURUMSAL ÇEKİCİLİK KAVRAMI VE KURUMSAL ÇEKİCİLİK UNSURLARININ ALGILANAN ÖNEMİNİ TESPİT ETMEYE YÖNELİK BİR ARAŞTIRMA”, İstanbul Üniversitesi İletişim Fakültesi Dergisi | Istanbul University Faculty of Communication Journal, sy. 46, ss. 1–21, Haziran 2014.
ISNAD Boztepe, HATUN. “KURUMSAL ÇEKİCİLİK KAVRAMI VE KURUMSAL ÇEKİCİLİK UNSURLARININ ALGILANAN ÖNEMİNİ TESPİT ETMEYE YÖNELİK BİR ARAŞTIRMA”. İstanbul Üniversitesi İletişim Fakültesi Dergisi | Istanbul University Faculty of Communication Journal 46 (Haziran 2014), 1-21.
JAMA Boztepe H. KURUMSAL ÇEKİCİLİK KAVRAMI VE KURUMSAL ÇEKİCİLİK UNSURLARININ ALGILANAN ÖNEMİNİ TESPİT ETMEYE YÖNELİK BİR ARAŞTIRMA. İstanbul Üniversitesi İletişim Fakültesi Dergisi | Istanbul University Faculty of Communication Journal. 2014;:1–21.
MLA Boztepe, HATUN. “KURUMSAL ÇEKİCİLİK KAVRAMI VE KURUMSAL ÇEKİCİLİK UNSURLARININ ALGILANAN ÖNEMİNİ TESPİT ETMEYE YÖNELİK BİR ARAŞTIRMA”. İstanbul Üniversitesi İletişim Fakültesi Dergisi | Istanbul University Faculty of Communication Journal, sy. 46, 2014, ss. 1-21.
Vancouver Boztepe H. KURUMSAL ÇEKİCİLİK KAVRAMI VE KURUMSAL ÇEKİCİLİK UNSURLARININ ALGILANAN ÖNEMİNİ TESPİT ETMEYE YÖNELİK BİR ARAŞTIRMA. İstanbul Üniversitesi İletişim Fakültesi Dergisi | Istanbul University Faculty of Communication Journal. 2014(46):1-21.