Entropy Measure to Compare the Internet and Face to Face Surveys
Yıl 2017,
, 31 - 44, 30.12.2017
Ahmet Bardakcı
,
Andım Oben Balce
Murat Kantar
,
Çetin Kalburan
,
Selçuk Burak Haşıloğlu
Öz
Technological improvements are utilized in data collection
methods as in all areas of life. The expansion of computer
and Internet use make it possible to conduct a survey on
Internet. Today, many researchers take advantage of this
opportunity. This paper seeks to answer whether there is
any significant difference between data collection methods
as Internet and face to face. To reach this objective response
patterns from two data collection methods and from two
different scales (Cetscale and Self-Efficacy) are investigated
by using an entropy measure. Findings reveal that internet
based survey provides less dispersed responses for selfefficacy
scale in which social desirability effect is less than
Cetscale. Furthermore our results provide evidence that
scales have also influences over dispersion of responses.
Kaynakça
- Aczel, J. D., & Daroczy, Z. (1975). On Measures of Information and Their Generalizations. Academic Press, New York.
- Bech, M., & Kristensen, M. B. (2009). Differential Response Rates in Postal and Web-Based Surveys among Older Respondents. Survey Research Methods, 3(1), 1-6.
- Bennink, M., Moors, G., & Gelissen, J. (2013). Exploring Response Differences between Face-to-Face Web Surveys: A Qualitative Comparative Analysis of the Dutch European Values Survey 2008. Field Methods, 25(4), 319–338.
- Beuckelaer A. D., & Lievens, F., (2009). Measurement Equivalence of Paper-and-Pencil and Internet Organisational Surveys: A Large Scale Examination in 16 Countries. Applied Psychology: An International Review, 58(2), 336-361.
- Braunsberger, K., Wybenga, H., & Gates, R. (2007). A Comparison of Reliability between Telephone and Web-Based Surveys. Journal of Business Research, 60(7), 758-764.
- Chang, L., & Krosnick, J. A. (2009). National Surveys via RDD Telephone Interviewing versus the Internet: Comparing Sample Representativeness and Response Quality. The Public Opinion Quarterly, 73(4), 641-678.
- Couper, M. P., Kapteyn, A., Schonlau, M., & Winter, J. (2007). Noncoverage and Nonresponse in an Internet Survey. Social Science Research, 36(1), 131-148.
- Couper, M. P., & Miller, P. V. (2008). Web Survey Methods: Introduction. The Public Opinion Quarterly, 72(5), 831-835.
- de Leeuw, E. & Mathijsse, S. M. (2016). Professional Respondents in Online Panels Threat or Blessing? Alert! Magazine, Feb 14, 2016 Q1.
- Erens, B., Burkill, S., Couper, M. P., Conrad, F., Clifton, S., Tanton, C., Phelps, A., Datta, J., Mercer, C. H., Sonnenberg, P., Prah, P., Mitchell, K. R., Wellings, K., Johnson, A. M., & Copas, A. J. (2014). Nonprobability Web Surveys to Measure Sexual Behaviors and Attitudes in the General Population: A Comparison with a Probability Sample Interview Survey. Journal of Medical Internet Research, 16(12), 1-14.
- Eroğlu, A. H., Sarı, S. (2011). Tüketici Etnosentrizmi ve Marka Bağlılığı Arasındaki İlişki. Uluslararası Alanya İşletme Fakültesi Dergisi, 3(2). 39-55.
- Frippiat, D., & Marquis, N. (2010). Web Surveys in the Social Sciences: An Overview. Population, 65(2), 285-311.
- Garrison, C. B, & Paulson, A. S. (1973). An Entropy Measure of the Geographic Concentration of Economic Activity. Economic Geograpy, 49(4), 319-324.
- Gözüm, S., Aksayan, S. (1999). Öz-Etkililik-Yeterlik Ölçeği'nin Türkçe Formunun Güvenilirlik ve Geçerliliği. Journal of Anatolia Nursing and Health Sciences, 2(1), 21-34.
- Gregori, A., & Baltar, F. (2013). ‘Ready To Complete the Survey on Facebook’: Web 2.0 as a Research Tool in Business Studies. International Journal of Market Research, 55(1), 131-148.
- Harrison, W., & Christie, R. (2004). Using the Internet as a Survey Medium: Lessons Learnt From a Mobility Survey of Young Drivers. Road Safety Research Policing and Education Conference, Perth, Australia.
- Homola, J., Jackson N., & Gill, J. (2016). A measure of survey mode differences. Electoral Studies, 44, 255-274.
- Ilieva, J., Baron, S., & Healey, N. M. (2002). Online Surveys in Marketing Research: Pros and Cons. International Journal of Market Research, 44(3), 361-376.
- Jaynes, E. T. (1957). Information Theory and Statistical Mechanics. Physical Review, 106(4), 620-630.
- Kaplowitz, M. D., Hadlock, T. D., & Levine, R. (2004). A Comparison of Web and Mail Survey Response Rates. The Public Opinion Quarterly, 68(1), 94-101.
- Kullback, S., & Leibler, R. A. (1951). On Information and Sufficiency. The Annals of Mathematical Statistics, 22(1), 79-86.
- Lefever, S., Dal, M., & Matthiasdottir, A. (2007). Online Data Collection in Academic Research: Advantages and Limitations. British Journal of Educational Technology, 38(4), 574-582.
- Lewis, I., Watson, B., & White, K. M. (2009). Internet Versus Paper-and-Pencil Survey Methods in Psychological Experiments: Equivalence Testing of Participant Responses to Health-Related Messages. Australian Journal of Psychology, 61(2), 107-116.
- Mathai, A. M., & Rathie, P. N. (1975). Basic Concepts in Information Theory and Statistics. Wiley Eastern Ltd., New Delhi.
- McDonald, H., & Adam, S. (2003). A Comparison of Online and Postal Data Collection Methods in Marketing Research. Marketing Intelligence & Planning, 21(2), 85-95.
- Mohorko, A., de Leeuw, E., & Hox, J. (2011). Internet Coverage and Coverage Bias Trends across Countries in Europe and over Time: Background, Methods, Question Wording and Bias Tables. URL: http://www.joophox.net/papers/WebCoverage.pdf
- Reza F. M. (1961). An Introduction to Information Theory. Dover Publications, Inc. New York.
- Shannon, C. E. (1948). A Mathematical Theory of Communication. The Bell System Technical Journal, 27, 379-423, 623-656.
- Sherer, M., Maddux, J. E., Mercandante, B., Prentice-Dunn, S., Jacobs, B., & Rogers, R. W. (1982). The Self-Efficacy Scale: Construction and Validation. Psychological Reports, 51(2), 663-671.
- Shimp, T. A., & Sharma, S. (1987). Consumer Ethnocentrism: Construction and Validation of the CETSCALE. Journal of Marketing Research, 24(3), 280-289.
- Sonuga, J. O. (1972). Principle of Maximum Entropy in Hydrologic Frequency. Journal of Hydrology, 17(3), 177-191.
- Stanton, J. M. (1998). An Empirical Assessment of Data Collection Using the Internet. Personnel Psychology, 51(3), 709-725.
- Theil, H. (1967). Economics and Information Theory. North-Holland Publishing Company, Amsterdam.
- Van de Looij-Jansen, P. M., & de Wilde E.J. (2008).Comparison of Web-Based versus Paperand-Pencil Self-Administered Questionnaire: Effects on Health Indicators in Dutch Adolescents. Health Services Research, 43(5) Part 1, 1708-1721.
- Van Gelder, Marleen M. H. J., Bretveld, R. W., & Roeleveld, N. (2010). Web-based Questionnaires: The Future in Epidemiology? American Journal of Epidemiology, 172(11), 1292–1298.
- Wang, C-C., Liu, K-S., Cheng, C-L., & Cheng, Y-Y. (2013). Comparison of Web-Based Versus Paper-And-Pencil Administration of A Humor Survey. Computers in Human Behavior, 29(3), 1007-1011.
- Weigold, A., Weigold, I. K., & Russell, E. J. (2013). Examination of the Equivalence of SelfReport Survey-Based Paper-And-Pencil and Internet Data Collection Methods. Psychological Methods, 18(1), 53-70.
- Weigold, A., Weigold, I. K., Drakeford, N. M., Dykema, S. A., & Smith, C. A. (2016). Equivalence of Paper-And-Pencil and Computerized Self-Report Surveys in Older Adults. Computers in Human Behavior, 54, 407-413.
- Witte, J. C. (2009). Introduction to the Special Issue on Web Surveys. Sociological Methods & Research, 37(3), 283-290.
Entropi ölçümü ile İnternet’ten yapılan anketler ve yüz yüze yapılan anketlerin karşılaştırılması
Yıl 2017,
, 31 - 44, 30.12.2017
Ahmet Bardakcı
,
Andım Oben Balce
Murat Kantar
,
Çetin Kalburan
,
Selçuk Burak Haşıloğlu
Öz
Teknolojideki değişim hayatın her alanında olduğu gibi
veri toplama yöntemlerinde de kendini göstermektedir.
Bilgisayar ve İnternet kullanımının yaygınlaşması
araştırmacılara İnternet ortamında da anket yapabilme
olanağı sağlamaktadır. Günümüzde de bu olanaktan
gittikçe artan bir şekilde faydalanıldığı görülmektedir. Bu
çalışmada, Internet ortamında yapılan anketler ile yüz
yüze yapılan anketler vasıtasıyla elde edilen veriler
arasında farklılık olup olmadığına cevap aranmaktadır. Bu
amaçla, iki farklı veri toplama yönteminden ve iki farklı
ölçekten (Cetscale ve öz-yeterlik) elde edilen veriler entropi
ölçüsü kullanılarak analiz edilmiştir. Bulgular, Internet
temelli anketlerin öz-yeterlik ölçeği için daha az dağınık
cevaplar sağladığını göstermektedir. Ayrıca sonuçlar,
ölçeğin yanıt dağılımı üzerinde de etkisinin olduğuna dair
kanıtlar sunmaktadır
Kaynakça
- Aczel, J. D., & Daroczy, Z. (1975). On Measures of Information and Their Generalizations. Academic Press, New York.
- Bech, M., & Kristensen, M. B. (2009). Differential Response Rates in Postal and Web-Based Surveys among Older Respondents. Survey Research Methods, 3(1), 1-6.
- Bennink, M., Moors, G., & Gelissen, J. (2013). Exploring Response Differences between Face-to-Face Web Surveys: A Qualitative Comparative Analysis of the Dutch European Values Survey 2008. Field Methods, 25(4), 319–338.
- Beuckelaer A. D., & Lievens, F., (2009). Measurement Equivalence of Paper-and-Pencil and Internet Organisational Surveys: A Large Scale Examination in 16 Countries. Applied Psychology: An International Review, 58(2), 336-361.
- Braunsberger, K., Wybenga, H., & Gates, R. (2007). A Comparison of Reliability between Telephone and Web-Based Surveys. Journal of Business Research, 60(7), 758-764.
- Chang, L., & Krosnick, J. A. (2009). National Surveys via RDD Telephone Interviewing versus the Internet: Comparing Sample Representativeness and Response Quality. The Public Opinion Quarterly, 73(4), 641-678.
- Couper, M. P., Kapteyn, A., Schonlau, M., & Winter, J. (2007). Noncoverage and Nonresponse in an Internet Survey. Social Science Research, 36(1), 131-148.
- Couper, M. P., & Miller, P. V. (2008). Web Survey Methods: Introduction. The Public Opinion Quarterly, 72(5), 831-835.
- de Leeuw, E. & Mathijsse, S. M. (2016). Professional Respondents in Online Panels Threat or Blessing? Alert! Magazine, Feb 14, 2016 Q1.
- Erens, B., Burkill, S., Couper, M. P., Conrad, F., Clifton, S., Tanton, C., Phelps, A., Datta, J., Mercer, C. H., Sonnenberg, P., Prah, P., Mitchell, K. R., Wellings, K., Johnson, A. M., & Copas, A. J. (2014). Nonprobability Web Surveys to Measure Sexual Behaviors and Attitudes in the General Population: A Comparison with a Probability Sample Interview Survey. Journal of Medical Internet Research, 16(12), 1-14.
- Eroğlu, A. H., Sarı, S. (2011). Tüketici Etnosentrizmi ve Marka Bağlılığı Arasındaki İlişki. Uluslararası Alanya İşletme Fakültesi Dergisi, 3(2). 39-55.
- Frippiat, D., & Marquis, N. (2010). Web Surveys in the Social Sciences: An Overview. Population, 65(2), 285-311.
- Garrison, C. B, & Paulson, A. S. (1973). An Entropy Measure of the Geographic Concentration of Economic Activity. Economic Geograpy, 49(4), 319-324.
- Gözüm, S., Aksayan, S. (1999). Öz-Etkililik-Yeterlik Ölçeği'nin Türkçe Formunun Güvenilirlik ve Geçerliliği. Journal of Anatolia Nursing and Health Sciences, 2(1), 21-34.
- Gregori, A., & Baltar, F. (2013). ‘Ready To Complete the Survey on Facebook’: Web 2.0 as a Research Tool in Business Studies. International Journal of Market Research, 55(1), 131-148.
- Harrison, W., & Christie, R. (2004). Using the Internet as a Survey Medium: Lessons Learnt From a Mobility Survey of Young Drivers. Road Safety Research Policing and Education Conference, Perth, Australia.
- Homola, J., Jackson N., & Gill, J. (2016). A measure of survey mode differences. Electoral Studies, 44, 255-274.
- Ilieva, J., Baron, S., & Healey, N. M. (2002). Online Surveys in Marketing Research: Pros and Cons. International Journal of Market Research, 44(3), 361-376.
- Jaynes, E. T. (1957). Information Theory and Statistical Mechanics. Physical Review, 106(4), 620-630.
- Kaplowitz, M. D., Hadlock, T. D., & Levine, R. (2004). A Comparison of Web and Mail Survey Response Rates. The Public Opinion Quarterly, 68(1), 94-101.
- Kullback, S., & Leibler, R. A. (1951). On Information and Sufficiency. The Annals of Mathematical Statistics, 22(1), 79-86.
- Lefever, S., Dal, M., & Matthiasdottir, A. (2007). Online Data Collection in Academic Research: Advantages and Limitations. British Journal of Educational Technology, 38(4), 574-582.
- Lewis, I., Watson, B., & White, K. M. (2009). Internet Versus Paper-and-Pencil Survey Methods in Psychological Experiments: Equivalence Testing of Participant Responses to Health-Related Messages. Australian Journal of Psychology, 61(2), 107-116.
- Mathai, A. M., & Rathie, P. N. (1975). Basic Concepts in Information Theory and Statistics. Wiley Eastern Ltd., New Delhi.
- McDonald, H., & Adam, S. (2003). A Comparison of Online and Postal Data Collection Methods in Marketing Research. Marketing Intelligence & Planning, 21(2), 85-95.
- Mohorko, A., de Leeuw, E., & Hox, J. (2011). Internet Coverage and Coverage Bias Trends across Countries in Europe and over Time: Background, Methods, Question Wording and Bias Tables. URL: http://www.joophox.net/papers/WebCoverage.pdf
- Reza F. M. (1961). An Introduction to Information Theory. Dover Publications, Inc. New York.
- Shannon, C. E. (1948). A Mathematical Theory of Communication. The Bell System Technical Journal, 27, 379-423, 623-656.
- Sherer, M., Maddux, J. E., Mercandante, B., Prentice-Dunn, S., Jacobs, B., & Rogers, R. W. (1982). The Self-Efficacy Scale: Construction and Validation. Psychological Reports, 51(2), 663-671.
- Shimp, T. A., & Sharma, S. (1987). Consumer Ethnocentrism: Construction and Validation of the CETSCALE. Journal of Marketing Research, 24(3), 280-289.
- Sonuga, J. O. (1972). Principle of Maximum Entropy in Hydrologic Frequency. Journal of Hydrology, 17(3), 177-191.
- Stanton, J. M. (1998). An Empirical Assessment of Data Collection Using the Internet. Personnel Psychology, 51(3), 709-725.
- Theil, H. (1967). Economics and Information Theory. North-Holland Publishing Company, Amsterdam.
- Van de Looij-Jansen, P. M., & de Wilde E.J. (2008).Comparison of Web-Based versus Paperand-Pencil Self-Administered Questionnaire: Effects on Health Indicators in Dutch Adolescents. Health Services Research, 43(5) Part 1, 1708-1721.
- Van Gelder, Marleen M. H. J., Bretveld, R. W., & Roeleveld, N. (2010). Web-based Questionnaires: The Future in Epidemiology? American Journal of Epidemiology, 172(11), 1292–1298.
- Wang, C-C., Liu, K-S., Cheng, C-L., & Cheng, Y-Y. (2013). Comparison of Web-Based Versus Paper-And-Pencil Administration of A Humor Survey. Computers in Human Behavior, 29(3), 1007-1011.
- Weigold, A., Weigold, I. K., & Russell, E. J. (2013). Examination of the Equivalence of SelfReport Survey-Based Paper-And-Pencil and Internet Data Collection Methods. Psychological Methods, 18(1), 53-70.
- Weigold, A., Weigold, I. K., Drakeford, N. M., Dykema, S. A., & Smith, C. A. (2016). Equivalence of Paper-And-Pencil and Computerized Self-Report Surveys in Older Adults. Computers in Human Behavior, 54, 407-413.
- Witte, J. C. (2009). Introduction to the Special Issue on Web Surveys. Sociological Methods & Research, 37(3), 283-290.