Integrating Artificial Intelligence into Business

Öz

Artificial intelligence (AI) is a technological development that has mastered the art of solving complex problems and tasks. Both individuals and business have been greatly affected by this development. In the age of global competition, it is very important for companies to understand and use artificial intelligence in order to keep up with the times and improve their level of conscious decision-making. Today, while some businesses successfully use artificial intelligence in their business processes, most have not yet started using it. The reason for this is that business is still busy trying to understand what artificial intelligence is, how and where to use it and the academic studies conducted are insufficient. In 2024, the sectors that used artificial intelligence the most were the information and communication sectors. Business in Türkiye are far behind in the use of AI compared to business in the European Union. The purpose of this study is to explain the importance of using artificial intelligence in their business and to show in which areas and how artificial intelligence can be used. This study reviews current articles and reports related to AI in business and proposes a roadmap for transition to AI integration. In this study, unlike the studies in the literature, in order to contribute to business, the artificial intelligence system, its areas of use in business, the benefits it provides to business and the transition process to artificial intelligence in business will be discussed.

Anahtar Kelimeler

• Benefits
• Transition Process
• Business
• Areas of Use
• Artificial Intelligence System

Yapay Zekânın İşletmelere Entegrasyonu

Öz

Yapay zeka (YZ), karmaşık sorunları ve görevleri çözme sanatında ustalaşmış bir teknolojik gelişmedir. Hem bireyler hem de işletmeler bu gelişmeden büyük ölçüde etkilenmiştir. Küresel rekabet çağında, şirketlerin zamana ayak uydurmak ve bilinçli karar alma seviyelerini geliştirmek için yapay zekayı anlamaları ve kullanmaları çok önemlidir. Günümüzde bazı işletmeler yapay zekayı iş süreçlerinde başarıyla kullanırken, çoğu henüz kullanmaya başlamamıştır. Bunun nedeni, işletmelerin hala yapay zekanın ne olduğu, nasıl ve nerede kullanılacağını anlamaya çalışmakla meşgul olması ve yapılan akademik çalışmaların yetersiz olmasıdır. 2024 yılında yapay zekayı en çok kullanan sektörler bilgi ve iletişim sektörleri olmuştur. Türkiye'deki işletmeler, Avrupa Birliği'ndeki işletmelerle karşılaştırıldığında YZ kullanımında oldukça geridedir. Bu çalışmanın amacı, işletmelerinde yapay zeka kullanmanın önemini açıklamak ve yapay zekanın hangi alanlarda ve nasıl kullanılabileceğini göstermektir. Bu çalışma, işletmelerde YZ ile ilgili güncel makaleleri ve raporları inceleyerek YZ entegrasyonuna geçiş için bir yol haritası önermektedir. Bu çalışmada, literatürdeki çalışmalardan farklı olarak işletmelere katkı sağlamak amacıyla yapay zekâ sistemi, işletmelerde kullanım alanları, işletmelere sağladığı faydalar ve işletmelerde yapay zekâya geçiş süreci ele alınacaktır.

Anahtar Kelimeler

• Faydalar
• Geçiş Süreci
• İşletmeler
• Kullanım Alanları
• Yapay Zekâ Sistemi

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