Investigation of the Communication Skill Levels of Sports Club Managers

Yıl 2018, Cilt: 3 Sayı: 3, 319 - 324, 25.12.2018

Serap Çolak Rıza Erdal Zekiye Başaran Enis Çolak Nagehan Malkoç Ayla Tekin Orha Ozan Tavas

Öz

When a manager is in good communication with other
staff, both the staff will be happy emotionally and
will bring success to the manager. Consequently, the
aim of this study was to identify the communication
skill levels of the sport managers with different
education levels and to investigate the effect of these
different educational levels on communication skills.
A “Communication skills scale" was applied to 124
volunteers sport managers. The different questions on
the scale reflect the mental, behavioral and emotional
communication skills. It was observed that the
education level of the sport managers was distributed
as elementary school, secondary school, high school,
undergraduate degree and graduate degree. As a result,
no significant difference was found between the levels
of communication skills of sport managers in relation
with their age and gender (p>0.05). Furthermore,
the general communication skill levels according to
educational status of sport managers demonstrated
significant difference (p˂0.05). University graduates
are expected to increase their level of communication
skills in terms of personal development owing both to
their educational and pedagogical lessons and also as
a result of the increasing communication with other
persons.

Anahtar Kelimeler

Communication Skills, Education

Kaynakça

• Buckman, R. (2001) Communication skills in palliative care. Neurologic Clinics 19(4):9.
• Gudarzi, M., Nazari, R., & Ehsani, M. (2012) Structural Equation Model of the Impact of the Communication Skills on the Management Skills of Sports Managers. Applied Research of Management and Biological Science in Sport (1):11-20.