Dijital iyi olma sistemlerinde kullanıcı geribildirim analizi

Esra Kahya Özyirmidokuz; Şebnem Çifçi; Elif Pak; Aslıhan Yıldız; Emine Andaç

Dijital iyi olma sistemlerinde kullanıcı geribildirim analizi

Öz

Günümüzde dijital bağımlılık(DiB ) akıllı cihaz kullanıcılarının karşı karşıya kaldığı yönetilmesi gereken bir tehlikedir. DiB, saplantılı ve sorunlu bir şekilde internet kullanımı davranışıdır. Son yıllarda dijital-iyi olma kategorisinde kullanıcıların bağımlılığını ve iyi-olmalarını yöneten yazılım sistemleri geliştirilmektedir. Bu sistemlerin ne derece ve iyi-olmanın hangi açısından iyi-olmayı yönettikleri bilinmemektedir. Bu araştırma, adaptif yazılım kalitesini iyileştirmek için kullanıcı geribildirimlerini analiz etmektedir. Dijital iyi-olma yazılım sistemleri ve bu sistemlerin gerçekten iyi-olma ve mutluluk ile ilişkili olup olmadığını ve bu sistemlerin mutluluğu ne derece yönetebilecekleri irdelenmek üzere sistem kullanıcısı açısından araştırma yapıldı. Yazılım sistemi kullanıcı geribildirimlerinden otomatik toplanan büyük hacimli geribildirimler mutluluk ve iyi-olma çerçevesinde nitel araştırma yöntemi ile analiz edildi. Literatür, kültürel değerlerin de kullanıcı geribildiriminin şekillenmesinde etkili olduğunu göstermektedir. Bu nedenle, konum bazlı ve Türkçe, Türkiye konumlu geribildirimler ayrıca analiz edildi. Android’de çok popular olan Space ve Google Well-being DiB yazılım uygulamalarının kullanıcı yorumları nitel araştırma yöntemlerinden tematik analiz ile analiz edildi. NLP (Doğal Dil İşleme) algoritmalarını Google Well-being incelemelerine ve Space incelemelerine uygulanarak dökümanlar arası benzerlikler tespit edildi.Sistemlerin iyi-olma yönetimini iyi-olma ve mutluluk faktörleri çerçevesinde tam olarak karşılamadığı tespit edildi. Araştırma sonucunda dijital iyi-olma sistemleri kullanıcı açısından gruplandırıladı ve mevcut durum ile ilgili bir tematik harita sunuldu.

Anahtar Kelimeler

Destekleyen Kurum

TÜBİTAK

Kaynakça

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Ayrıntılar

Birincil Dil

Türkçe

Konular

Bilgisayar Yazılımı

Bölüm

Araştırma Makalesi

Yazarlar

Esra Kahya Özyirmidokuz ^*
0000-0001-8255-1313
Türkiye

Şebnem Çifçi Bu kişi benim
0000-0002-9183-6078
Türkiye

Elif Pak Bu kişi benim
0000-0002-6772-3153
Türkiye

Aslıhan Yıldız Bu kişi benim
0000-0002-2230-0296
Türkiye

Emine Andaç Bu kişi benim
0000-0002-1176-6787
Türkiye

Yayımlanma Tarihi

30 Haziran 2021

Gönderilme Tarihi

10 Mart 2021

Kabul Tarihi

28 Mayıs 2021

Yayımlandığı Sayı

Yıl 2021 Cilt: 3 Sayı: 1

IZ

https://izlik.org/JA69PY53FA

Kaynak Göster

RIS / Bibtex

APA

Kahya Özyirmidokuz, E., Çifçi, Ş., Pak, E., Yıldız, A., & Andaç, E. (2021). Dijital iyi olma sistemlerinde kullanıcı geribildirim analizi. Journal of Information Systems and Management Research, 3(1), 27-38. https://izlik.org/JA69PY53FA

AMA

1.Kahya Özyirmidokuz E, Çifçi Ş, Pak E, Yıldız A, Andaç E. Dijital iyi olma sistemlerinde kullanıcı geribildirim analizi. JISMAR. 2021;3(1):27-38. https://izlik.org/JA69PY53FA

Chicago

Kahya Özyirmidokuz, Esra, Şebnem Çifçi, Elif Pak, Aslıhan Yıldız, ve Emine Andaç. 2021. “Dijital iyi olma sistemlerinde kullanıcı geribildirim analizi”. Journal of Information Systems and Management Research 3 (1): 27-38. https://izlik.org/JA69PY53FA.

EndNote

Kahya Özyirmidokuz E, Çifçi Ş, Pak E, Yıldız A, Andaç E (01 Haziran 2021) Dijital iyi olma sistemlerinde kullanıcı geribildirim analizi. Journal of Information Systems and Management Research 3 1 27–38.

IEEE

[1]E. Kahya Özyirmidokuz, Ş. Çifçi, E. Pak, A. Yıldız, ve E. Andaç, “Dijital iyi olma sistemlerinde kullanıcı geribildirim analizi”, JISMAR, c. 3, sy 1, ss. 27–38, Haz. 2021, [çevrimiçi]. Erişim adresi: https://izlik.org/JA69PY53FA

ISNAD

Kahya Özyirmidokuz, Esra - Çifçi, Şebnem - Pak, Elif - Yıldız, Aslıhan - Andaç, Emine. “Dijital iyi olma sistemlerinde kullanıcı geribildirim analizi”. Journal of Information Systems and Management Research 3/1 (01 Haziran 2021): 27-38. https://izlik.org/JA69PY53FA.

JAMA

1.Kahya Özyirmidokuz E, Çifçi Ş, Pak E, Yıldız A, Andaç E. Dijital iyi olma sistemlerinde kullanıcı geribildirim analizi. JISMAR. 2021;3:27–38.

MLA

Kahya Özyirmidokuz, Esra, vd. “Dijital iyi olma sistemlerinde kullanıcı geribildirim analizi”. Journal of Information Systems and Management Research, c. 3, sy 1, Haziran 2021, ss. 27-38, https://izlik.org/JA69PY53FA.

Vancouver

1.Esra Kahya Özyirmidokuz, Şebnem Çifçi, Elif Pak, Aslıhan Yıldız, Emine Andaç. Dijital iyi olma sistemlerinde kullanıcı geribildirim analizi. JISMAR [Internet]. 01 Haziran 2021;3(1):27-38. Erişim adresi: https://izlik.org/JA69PY53FA