Araştırma Makalesi
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Markanın Yüzü Olarak Sosyal Medya Etkileyicilerinin Özelliklerinin Markanın Algılanan Güvenilirliği Üzerindeki Etkileri

Yıl 2026, Cilt: 8 Sayı: 1, 53 - 77, 27.01.2026
https://izlik.org/JA34HX56NM

Öz

Araştırma, sosyal medya fenomenlerinin (SMI) markanın algılanan güvenilirliği üzerindeki etkisini ve satın alma kararlarını nasıl etkilediklerini incelemeyi ve anlamayı amaçlamaktadır. Makale, fenomenlerin ve markaların güvenilirliğini etkileyen çekicilik, itibar, uzmanlık ve güvenilirlik değişkenlerini belirlemekte ve incelemektedir. Hipotezler oluşturulmuş ve sosyal medya fenomenlerinin etkisini nicel olarak analiz etmek için kapalı uçlu bir anket dağıtılmıştır. Bu çalışma için veriler, 250 katılımcı tarafından doldurulan yapılandırılmış bir anket kullanılarak birincil araştırma yoluyla toplanmıştır. SPSS kullanılarak regresyon analizi yapılmış ve sonuçlar, sosyal medya fenomenlerinin algılanan güvenilirliği ve uzmanlığı arasında pozitif bir ilişki olduğunu göstermiştir. SMI'lerin itibarı, güvenilirliği ve uzmanlığının markanın güvenilirliğiyle pozitif yönde ilişkili olduğu tespit edilmiştir. Bulgular, sosyal medya fenomenlerinin özelliklerinin, sponsorlu markaların ve fenomenlerin içeriklerinin müşteriler tarafından nasıl algılandığıyla ilgili etkilerine ışık tutuyor. Çalışma, pazarlamacılara güçlü bir marka değeri oluşturmak için sosyal medya fenomenleriyle iş birliği yapmaları konusunda bir fikir veriyor.

Kaynakça

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The Traits of Social Media Influencers as the Face of the Brand on the Perceived Credibility of the Brand

Yıl 2026, Cilt: 8 Sayı: 1, 53 - 77, 27.01.2026
https://izlik.org/JA34HX56NM

Öz

The research aims to study and understand the effect of social media influencers (SMI) on the perceived credibility of the brand and how they influence their purchase decisions. The paper identifies and explores the variables; attractiveness, goodwill, expertise, and trustworthiness that have an impact on the credibility of influencers as well as brands. Hypotheses were formulated, and a close-ended questionnaire was distributed to quantitatively analyze the effect of social media influencers. For this study, the data was collected through primary research using a structured questionnaire that were filled by 250 respondents. Regression analysis was conducted using SPSS and the results established a positive relationship between the perceived credibility and expertise of social media influencers. It was established that goodwill, trustworthiness and expertise of SMIs are positively related to the credibility of the brand. The findings shed light on the implications of social media influencers` traits in relation to how the sponsored brands and influencers` content are perceived by customers. The study provides an insight for marketers to collaborate with social media influencers to build a strong brand equity.

Kaynakça

  • Balabanis, G., & Chatzopoulou, E. (2019). Under the influence of a blogger: The role of information‐seeking goals and issue involvement. Psychology & Marketing, 36(4), 342-353. https://doi.org/10.1002/mar.21182
  • Belanche, D., Casaló, L. V., Flavián, M., & Ibáñez-Sánchez, S. (2021). Building influencers' credibility on Instagram: Effects on followers’ attitudes and behavioral responses toward the influencer. Journal of Retailing and Consumer Services, 61, 102585. https://doi.org/10.1016/j.jretconser.2021.102528
  • Benjamin, D. J., Berger, J. O., Johannesson, M., Nosek, B. A., Wagenmakers, E. J., Berk, R., ... & Johnson, V. E. (2018). Redefine statistical significance. Nature human behaviour, 2(1), 6-10.
  • Berscheid, E., & Walster, E. (1974). Physical attractiveness. In Advances in experimental social psychology (Vol. 7, pp. 157-215). Academic Press.
  • Boerman, S. C., & Van Reijmersdal, E. A. (2020). Disclosing influencer marketing on YouTube to children: The moderating role of para-social relationship. Frontiers in Psychology, 10, 3042. https://doi.org/10.3389/fpsyg.2019.03042
  • Boerman, S. C., Willemsen, L. M., & Van Der Aa, E. P. (2017). “This post is sponsored” effects of sponsorship disclosure on persuasion knowledge and electronic word of mouth in the context of Facebook. Journal of Interactive Marketing, 38(1), 82-92. https://doi.org/10.1016/j.intmar.2016.12.002
  • Boon, S. D., & Lomore, C. D. (2001). Admirer-celebrity relationships among young adults: Explaining perceptions of celebrity influence on identity. Human Communication Research, 27(3), 432-465. https://doi.org/10.1111/j.1468-2958.2001.tb00788.x
  • Booth, N., & Matic, J. A. (2011). Mapping and leveraging influencers in social media to shape corporate brand perceptions. Corporate communications: An International Journal, 16(3), 184-191.
  • Breves, P. L., Liebers, N., Abt, M., & Kunze, A. (2021a). The perceived fit between Instagram influencers and the endorsed brand: How influencer–brand fit affects source credibility and persuasive effectiveness. Journal of Advertising Research, 59(4), 440–454. https://doi.org/10.2501/JAR-2020-002
  • Breves, P., Amrehn, J., Heidenreich, A., Liebers, N., & Schramm, H. (2021b). Blind trust? The importance and interplay of parasocial relationships and advertising disclosures in explaining influencers’ persuasive effects on their followers. International Journal of Advertising, 40(7), 1209-1229. https://doi.org/10.1080/02650487.2021.1881237
  • Campbell, C., & Farrell, J. R. (2020). More than meets the eye: The functional components underlying influencer marketing. Business Horizons, 63(4), 469–479. https://doi.org/10.1016/j.bushor.2020.03.004
  • Chapple, C., & Cownie, F. (2017). An investigation into viewers’ trust in and response towards disclosed paid-for endorsements by YouTube lifestyle Vloggers. Journal of Promotional Communications, 5(2).
  • Chebat, J. C., Filiatrault, P., Laroche, M., & Watson, C. (1988). Compensatory effects of cognitive characteristics of the source, the message, and the receiver upon attitude change. The Journal of Psychology, 122(6), 609-621. https://doi.org/10.1080/00223980.1988.9915535
  • Chetioui, Y., Benlafqih, H., & Lebdaoui, H. (2020). How fashion influencers contribute to consumers' purchase intention. Journal of Fashion Marketing and Management: An International Journal, 24(3), 361-380. https://doi.org/10.1108/JFMM-08-2019-0157
  • Choi, S. M., & Rifon, N. J. (2012). It is a match: The impact of congruence between celebrity image and consumer ideal self on endorsement effectiveness. Psychology & Marketing, 29(9), 639-650. https://doi.org/10.1002/mar.20550
  • Connolly, B. (2017, December 13). Why Consumers Follow, Listen to, and Trust Influencers. Retrieved from Olapic: https://www.olapic.com/resources/consumers-follow-listen-trust-influencers_article/
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Toplam 86 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Girişimcilik
Bölüm Araştırma Makalesi
Yazarlar

Liaba Tariq Bu kişi benim 0009-0007-3458-0647

Fizza Malik 0009-0000-1433-283X

Gönderilme Tarihi 5 Eylül 2025
Kabul Tarihi 26 Aralık 2025
Yayımlanma Tarihi 27 Ocak 2026
IZ https://izlik.org/JA34HX56NM
Yayımlandığı Sayı Yıl 2026 Cilt: 8 Sayı: 1

Kaynak Göster

APA Tariq, L., & Malik, F. (2026). The Traits of Social Media Influencers as the Face of the Brand on the Perceived Credibility of the Brand. Journal of Organizational Behavior Review, 8(1), 53-77. https://izlik.org/JA34HX56NM

Journal of Organizational Behavior Review © 2019 by Sema Polatcı is licensed under Creative Commons Attribution NonCommercial 4.0 International License


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